Resort - Business Data Analyst

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don't just create vacations—we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.

Data Analyst

Kalahari Resorts & Conventions is seeking a Data Analyst. In this role, you will leverage key operational and strategic business data to analyze performance, identify inefficiencies, and propose and implement solutions. You'll also combine strategic vision with a practical approach, capable of turning business needs into analytical solutions by gathering all relevant information, extracting insights from large amounts of data through statistical and analytical techniques that detect patterns and trends. You'll be skilled at working with data, ensuring informational accuracy and integrity, generating reports and visualizations for stakeholders, and supporting leadership with strategic planning based on insights from their work.

As part of our leadership team, you'll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll collaborate with cross-functional teams to understand their data and information needs to enhance their areas, improve guest experience, and drive business results.

This is an onsite position at our Wisconsin Dells, WI property. Local candidates are strongly preferred. We may consider candidates located near other Kalahari resort properties, but relocation assistance is not provided.

Applicants must be authorized to work in the United States.

Key Responsibilities

• Working with executives and other business leaders to find ways to improve.

• Assessing business processes for efficiency, cost, and other key metrics

• Establishing KPIs to assess the effectiveness of business decisions

• Communicating insights to business teams and key stakeholders.

• Analyze and visualize data using charts, infographics, and other techniques.

• Analyzing large data sets to find valuable insights, identify trends, create charts, and develop visual presentations.

• Creating presentations and reports from recommendations and findings

• Leverage and develop a strong understanding of overall business operations.

• Developing strategic recommendations for process modifications, procedures, and performance enhancements.

• Maintain compliance with data privacy standards (PCI, PII, SOX, GDPR, CCPA, access rights/SSO, etc.).

What We're Looking For

• A bachelor's degree in mathematics, business analytics, statistics, data science, or a related field.

• More than 10 years of analytics work experience is required.

• A background in hospitality, entertainment, gaming, restaurant, or retail industries is highly preferred.

• Proficiency in SQL (mid to expert level), Excel spreadsheets, reporting, dashboarding, and analytical and business intelligence tools.

• Familiarity with forecast and predictive analytics models preferred.

• Demonstrates ability to adapt swiftly to changing priorities, various demands, ambiguity, and fast-paced shifts.

• Must be able to communicate effectively both verbally and through documentation.

• Capable of prioritizing and monitoring delivery and progress while providing timely updates on the work and status of key efforts.

• Effective oral and written communication skills, including analyzing, slicing, and dicing data to derive significant insights.

• Natural curiosity and self-motivation to find information and meet goals or deadlines.

Strong critical thinking, problem-solving, process improvement, and communication skills.

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A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within

• 401(k) matching, paid time off, and holiday compensation

• Health, dental, and vision coverage for full-time associates

• Employee appreciation events, discounts, and perks at all resorts

• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.