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Restaurant Manager - Arabic Speaking- Immediate Joining
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- Oversee daily restaurant operations, ensuring a seamless guest experience by coordinating front-of-house and back-of-house activities.
- Train, manage and motivate staff, with a strong focus on delivering excellent customer service
- Respond to customer queries and complaints
- Meet and greet customers, organize table reservations and offer advice about menu and wine choices
- Maintain high standards of quality control, hygiene, and health and safety, including ensuring good food safety practices are followed.
- Check stock levels, order supplies and prepare cash drawers and petty cash
- Take responsibility for the business performance of the restaurant
- Analyze and plan restaurant sales levels and profitability
- Organize marketing activities, such as promotional events and discount schemes
- Prepare reports at the end of the shift/week, including staff control, food control and sales
- Create and execute plans for department sales, profit and staff development
- Set budgets or agree them with senior management
- Plan and coordinate menus, working closely with the head chef
- Schedule staff shifts effectively to balance operational needs with employee work-life balance, enhancing team morale.
- Create and maintain a welcoming atmosphere, ensuring that the restaurant ambiance aligns with the brand identity and guest expectations.
- Handle customer feedback and complaints promptly, turning challenges into opportunities for improvement and guest satisfaction.
- Ensure compliance with health and safety regulations, conducting regular inspections and training staff on hygiene practices.
- Lead and train a diverse team, fostering a culture of excellence, teamwork, and accountability to enhance service delivery.
- Manage inventory levels and supplier relationships, negotiating contracts to secure high-quality ingredients while minimizing costs.
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