Retail Associate

Overview

We are seeking friendly and sales assistants to join our team. In this role, you will be responsible for ensuring our guests have an exceptional shopping experience by providing excellent customer service, product knowledge, maintaining cleanliness, and efficiently handling retail purchases.

Responsibilities

• Greeting / welcoming the guests in a warm and friendly manner.
• Approaching the guest and starting proactive communication.
• Assisting and advising guests to make purchases by recommending, describing and demonstrating products.
• Efficiently handle computerized cash register that involves barcode scanners, calculators, credit card machines.
• Collect and process money tendered transactions of different currencies, vouchers, stored value cards, and credit card payments.
• Arranging and maintaining product displays with approval, stock shelves (refill) and take product inventory.
• Applying product knowledge while handling guests and improve the same on a regular basis.
• Working on promotions and achieving set targets.
• Handling basic guest complaints on the spot.
• Ensuring clean and safe environment.
• Ensuring all products displayed are properly displayed and labeled as per our brand standards.
• Assisting in quarterly and yearly inventory.
• Any other tasks that may be required from time to time to perform to meet the needs of the business.
• Medically able to work in all weather conditions.
• Physically able to carry / lift items, climb ladder etc.

Qualifications

• Higher secondary or equivalent
• Moderate verbal communication skills
• Basic knowledge of cash handling skill
• Good communication skills

Job Desirables

• Previous retail experience
• Previous experience in handling guest complaint
• Any other language would be an advantage
• Previous cash handling skills