Sales and Customer Service Representative

About the company: Rio Moving is a leading US-based logistics company specializing in efficient and reliable moving and transportation services. We offer customized solutions for residential moves & commercial relocations.

Job Title: Sales and Customer Service Representative

Location: Centura Square IT Park, Thane West

Industry: Packers and Movers

Job Summary:

We are looking for dynamic and motivated Sales and Customer Service Representative to join our growing sales team. The primary responsibilities include establishing connections with prospective customers, comprehensively understanding their requirements, presenting our range of moving services, effectively closing sales, and ensure customer satisfaction while contributing to the company’s sales growth.

Key Responsibilities:

• Connect with customers: Make outbound calls and/or use digital channels to reach potential customers.
• Understand customer needs: Ask probing questions to identify customer requirements and pain points.
• Present services: Clearly and confidently communicate the value proposition of our offerings.
• Build relationships: Develop rapport with customers to foster long-term relationships.
• Manage leads: Utilize existing software & sheets to track interactions and progress.
• Achieve sales targets: Contribute to the team's overall sales goals.

Requirements:

• Good communication, negotiation, and presentation skills.
• Ability to work independently as well as in a team.
• Basic computer proficiency and familiarity with online tools.

What You'll Bring:

• A results-driven mindset with a passion for sales.
• Strong interpersonal skills to connect and build trust with customers.
• Energy, enthusiasm, and resilience to succeed in a competitive environment.

Job Types: Full-time, Fresher

Pay: ₹200,000.00 - ₹300,000.00 per year

Application Question(s):

• This is a full-time, office-based night shift position (no remote or hybrid). Are you okay with this?
• How do you plan to commute to our office at Wagle Industrial Estate, Thane?

Own Vehicle/Public Transport/None of the above

• Do you have any prior work experience in customer service?
• This position is for US night shift. Please CONFIRM that you understand the same and are applying because you are comfortable working in night shift.

Work Location: In person