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o Prepare and manage sales-related documentation, such as quotations, invoices, and contracts. o Maintain and update customer databases and CRM systems. o Organize and schedule meetings, calls, and follow-ups for the sales team. 2. Customer Support: o Act as a point of contact for clients, answering inquiries and resolving issues in a timely manner. o Handle client communication via phone, email, or in person. o Follow up on customer orders, ensuring timely delivery and satisfaction. 3. Sales Coordination: o Coordinate with the sales team to track leads, opportunities, and ongoing deals. o Assist in preparing sales reports, presentations, and analyses for management. o Support in preparing and organizing materials for meetings, pitches, or client visits. 4. Order Processing: o Process client orders accurately and coordinate with the logistics or production teams to ensure timely fulfillment. o Track orders and provide regular updates to clients and the sales team. 5. Market Research and Strategy Support: o Conduct research to identify market trends and provide insights to the sales team. o Assist in organizing marketing campaigns or events when required. 6. Production and Project Follow-Up (if applicable): o Liaise with production teams to monitor the progress of client-specific projects. o Ensure that any changes to client requirements are communicated and implemented effectively.
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