The Sales Associate is responsible for serving customers on the shop floor and answering their needs in a timely manner to ensure a high level of customer service and achieve optimum sales results.
Responsibilities
- Greet customers, offer assistance and serve them in order to ensure their needs are answered promptly and in compliance with quality and customer service standards.
- Assist customers in their purchase decision by helping them select relevant and appropriate products, offering proper advice and suggesting gift vouchers when applicable.
- Arrange and replenish the shop continuously, keeping the shop floor and shelves clean and tidy at all times.
- Watch for and prevent security risks and theft, escalating incidents to the hierarchy promptly to avoid loss.
- Perform physical and electronic inventory of shop products regularly as per company guidelines to maintain accurate stock keeping.
- Arrange and display received merchandise under the direction of the Merchandiser/ Shop Manager; change tag prices during promotion periods or as needed.
- Take measurements for necessary alterations, assign price according to the price list, fill the alteration book, and notify the tailor of any amendments.
- Up sell and cross sell products and services to reach hourly and daily sales targets.
- Inform the Department Manager of unavailable and non performing products.
- Merchandize products under appropriate sections according to sales trends, release date, and the Department Manager's recommendations.
Qualifications
- Bachelor's degree is a plus.
- Proficiency in Microsoft Office.
- Fluency in Russian is a must.
Equal Employment Opportunity
AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.
Job Details
- Seniority level: Associate
- Employment type: Full time
- Job function: Customer Service, Sales, and Product Management
- Industry: Retail
- Location: Dubai, United Arab Emirates