Sales Co-ordinator (Modern Trade)

The Institutional Sales Coordinator will support the Institutional Sales team in managing B2B or institutional client relationships, processing sales orders, preparing quotations, coordinating with internal departments, and ensuring smooth execution of sales operations. This role is crucial in driving business growth through timely follow-ups, accurate documentation, and proactive customer engagement.

Skills:

• Strong communication and negotiation skills
• Good knowledge of MS Excel, PowerPoint, and ERP systems
• Understanding of retail partner portals (DMart, BigBasket, JioMart, etc.)
• Ability to multitask and manage time-sensitive deliverables

Preferred Experience:

• Experience with B2B retail partners, quick commerce, and distributor coordination
• Worked with listing/onboarding teams of organized retailers like DMart, Amazon, etc.
• Exposure to vendor code creation, EAN barcode systems, and promotional claim cycles

Key Responsibilities:

Client Coordination:

• Manage daily coordination with modern trade and Q-commerce clients for order placements, stock updates, and promotions.
• Track dispatches, deliveries, and resolve issues related to damages, shortages, or returns.
• Ensure timely sharing of product catalogues, rate lists, and promotional offers.

Order & Inventory Management:

• Process institutional orders through ERP/portals like Reliance JioMart Partner, BigBasket Seller Central, etc.
• Monitor inventory levels across client warehouses and recommend replenishment.
• Liaise with warehouse and logistics teams to ensure OTIF (On-Time In-Full) deliveries.

Promotions & Visibility:

• Coordinate client-specific promotions, product launches, and in-store activations.
• Prepare and submit promo plans, invoices, and claim documentation for timely settlement.

Data & Reporting:

• Maintain accurate sales trackers, account performance reports, and fill rate dashboards.
• Analyze sales trends and coordinate with sales heads to improve SKU-wise performance.

Documentation & Compliance:

• Maintain agreements, rate contracts, and product listing documentation.
• Ensure compliance with listing criteria, barcode approvals, and shelf-life requirements of each client.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Education:

• Master's (Preferred)

Experience:

• total work: 5 years (Preferred)