Sales Coordinator

Sales Coordinator

Join the team at one of Houston's top-performing hotels, located in a prime location, where we pride ourselves on delivering exceptional guest experiences. The Sales Coordinator plays a key role in supporting the sales department by handling administrative tasks, coordinating group bookings, and delivering unparalleled service to our clients.

Key Responsibilities:

• Administrative Support:
• Manage and organize the booking process for groups, meeting spaces, and banquet events.
• Prepare and maintain contracts, proposals, and event details with accuracy.
• Maintain updated records in the sales database, ensuring all client and event information is current.
• Client Coordination:
• Communicate with clients to ensure their needs are understood and fulfilled in a timely manner.
• Assist the Director of Sales in responding to guest inquiries and ensuring all requirements are met.
• Serve as the primary point of contact for on-site sales inquiries, providing prompt and professional responses.
• Event Support:
• Conduct site tours for prospective clients, showcasing the hotel's event spaces and amenities.
• Coordinate with internal teams (banquet, catering, housekeeping) to ensure seamless execution of events.
• Attend and participate in local sales-related events and networking opportunities to represent the hotel.
• Customer Service Excellence:
• Build and maintain positive relationships with clients, ensuring satisfaction and repeat business.
• Uphold the hotel’s high standards of customer service at every client touchpoint.

Qualifications:

• Experience:
• Minimum of 2 years in customer service, hospitality, or a related field.
• Hotel experience preferred, with a focus on group sales and events.
• Skills:
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in hotel sales software, Microsoft Office Suite, and CRM systems.
• Ability to handle client interactions with professionalism and poise.
• Personality:
• A self-motivated team player with a positive attitude.
• Strong attention to detail and commitment to providing exceptional service.

Additional Information:

• Availability:
• Must be able to work flexible hours, including occasional evenings and weekends for events or client needs.
• Job Type: Full-time
• Pay: $16.00 - $18.00 per hour
• Expected Hours: 40 per week

Benefits:

• Competitive pay
• Health insurance
• Paid time off
• Employee discount
• Career development opportunities

Location:

Houston, TX
Work Type: In person

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Mileage reimbursement
• Paid time off

Ability to Commute:

• Houston, TX 77007 (Required)

Ability to Relocate:

• Houston, TX 77007: Relocate before starting work (Required)

Work Location: In person