Sales Coordinator

We are looking for a Sales Coordinator to support our Sales team by managing administrative processes, handling customer interactions, and ensuring the smooth execution of day-to-day sales operations. This role is ideal for someone who enjoys working in a fast-paced environment, is highly organized, and takes pride in delivering excellent customer service.

Key Responsibilities

• Manage credit customer creation and contract documentation accurately and on time.
• Coordinate with internal departments to ensure timely resolution of cross-functional support requests.
• Handle administrative tasks , maintain updated data, and ensure documentation accuracy.
• Manage invoice submissions via mail or customer portals within agreed timelines.
• Respond promptly to customer inquiries, purchase orders, complaints, and requirements .
• Update and monitor credit limits and pricing as per approval and within SLA.
• Ensure compliance with workplace safety and health standards (HSSE) and report any incidents or unsafe conditions.

Qualifications & Experience

Essential:

• Bachelor’s degree in Business Administration or a related field.
• 1–3 years of experience in sales coordination or customer service .
• Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with CRM tools .
• Strong communication, organization, and time-management skills.
• Customer-centric mindset with high attention to detail and accountability.

Desirable:

• Experience in the water or FMCG industry .
• Knowledge of SAP system .
• Fluency in Arabic is an advantage.