Sales Coordinator

Job Title: Sales Coordinator- (Female Preferred)

Industry: Logistics & Supply Chain
Work Schedule: General Day Shift
Experience Required: 1–2 Years
Location: Noida, Uttar Pradesh
Employment Type: Full-Time

JOB SUMMARY

We are looking for an organized and proactive Sales Coordinator with 1–2 years of experience in the logistics or supply chain industry. The ideal candidate will support the sales team, manage customer inquiries, prepare quotations, and coordinate with internal departments to ensure smooth execution of shipments and services. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

KEY RESPONSIBILITIES

Sales Support & Coordination

• Assist the sales team in preparing quotations, proposals, and rate sheets for clients.
• Coordinate with clients to understand service requirements and provide timely updates.
• Maintain and update sales records, client databases, and CRM systems.
• Follow up with prospects and existing clients on inquiries, pending documents, and status updates.

Customer Service & Communication

• Serve as a point of contact for customer queries related to shipments, pricing, and service schedules.
• Provide accurate and timely information to clients regarding shipment status, delivery timelines, and documentation needs.
• Ensure high levels of customer satisfaction through professional and prompt communication.

Operations Coordination

• Liaise with operations, transport, warehousing, and customer support teams to ensure seamless service delivery.
• Coordinate necessary documentation for shipments, bookings, and billing.
• Monitor ongoing shipments and resolve any issues in coordination with internal teams.

Reporting & Administration

• Prepare daily, weekly, and monthly sales reports for management review.
• Track sales targets, forecasts, pipeline status, and performance metrics.
• Support administrative tasks such as preparing agreements, maintaining files, and managing correspondence.

Required Skills & Qualifications

• Bachelor’s degree in Business, Logistics, Supply Chain, or related field.
• 1–2 years of experience in sales coordination or customer service in the logistics or freight forwarding industry.
• Strong understanding of logistics services such as freight, transportation, warehousing, and customs processes.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Excel, Word, PowerPoint) and experience with CRM/ERP systems.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Attention to detail and problem-solving abilities.

PREFERRED ATTRIBUTES

• Team player with a proactive approach to work.
• Customer-centric mindset with strong relationship-building skills.
• Ability to work under pressure and meet deadlines.
• Professional, positive attitude with strong work ethics.

BENEFITS

• Career growth and development opportunities.
• Supportive work culture and training programs.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person