Sales Development Representative

Dubai, United Arab Emirates Posted on 10/01/2025

If you are an experienced charter sales person, dynamic and driven by sales who is effective at communicating, has an ease for negotiating and building relationships and is deeply passionate for aviation join our team!

About the Company

Jet Luxe is a luxury travel brand responsible for revolutionizing executive jet travel, launched in 2020. A global leader in executive aviation, Jet Luxe is recognized for delivering flexible, best-in-class Luxury Travel Management solutions to customers worldwide. Jet Luxe provides exceptional Aircraft Management, tailored made travel and Concierge Services.

The company caters to an elite clientele including aircraft owners, VIP, operators of business jets for corporate, commercial and personal air travel. From the palace to the aircraft, to the destination, anything private jet travel requires, anywhere in the world, we can provide. See the world in Your Own Way.

Role Overview:

The Sales Development Representative will play a pivotal role in identifying, qualifying, and nurturing affiliate leads. The ideal candidate will be responsible for developing relationships with key affiliate partners, aligning with the Jet Luxe strategy, and contributing to business growth through effective sales techniques and consultative selling.

Key Responsibilities:

• Proactively contact and develop assigned leads using methods such as tele-prospecting, cold calling, referrals, and networking at industry events tailored to target affiliate personas.
  
• Follow a structured, consultative sales process to identify private aviation opportunities and position Jet Luxe as the preferred solution for affiliate clients/customers.
  
• Manage marketing-qualified leads (MQLs) through qualification or dismissal, ensuring accurate tracking and data entry in the CRM.
  
• Continuously enrich affiliate data within the Affiliate Profile to support marketing efforts and enhance sales processes.
  
• Prepare affiliate contracts and follow up to secure signatures.
  
• Build relationships with operators and other industry counterparts.
  
• Consistently meet and exceed individual affiliate acquisition targets aligned with business objectives.
  
• Develop expertise in Jet Luxe products, services, and value propositions while collaborating effectively with the marketing team.
  
• Utilize available business tools to support the company's vision of becoming more data-driven.
  
• Monitor competitor activities and share insights internally to maintain a competitive edge.
  
• Develop and articulate an informed opinion on the private aviation industry to engage prospective customers.
  
• Adapt to new business development processes and participate actively in sales skills training.
  

KPIs for Progression to Account Manager (AM):

To qualify for promotion, SDRs are expected to meet the following KPIs consistently over six months. Promotions depend on business opportunities and managerial discretion.

• Respond to all newly assigned leads within the stipulated SLA for six months.
  
• Ensure all sales-qualified leads (SQLs) have future tasks or calls scheduled.
  
• Achieve new affiliate acquisition targets above 80% of the assigned goal for six months.
  
• Demonstrate alignment with company values and culture.
  
• Maintain affiliate satisfaction scores above the minimum threshold set by management for six consecutive months.
  

Requirements

Education and Experience:

• Bachelor's degree in aviation or a related field.
  
• Secondary language proficiency (e.g., Arabic).
  
• Past experience in aviation, charter sales, or brokerage.
  

Required:

• Bachelor's degree from a recognized university.
  
• Minimum 1 year of experience in high-end luxury goods, travel, or hospitality.
  
• Professional competence with Microsoft Office Suite.
  
• Experience using and maintaining data within a CRM.
  
• Proficiency in English (reading, writing, listening, and speaking).
  
• Past experience working to revenue targets.
  

Skills and Competencies:

• Strong interpersonal and communication skills to engage with industry partners.
  
• Ability to work under pressure while maintaining high performance.
  
• Disciplined, self-motivated, and eager to learn.
  
• Demonstrable experience selling in a B2B environment.
  
• Strong initiative and a results-driven mindset.