Sales Operation Specialist

How you will do it:

• Oversee the complete order processing value chain, whether direct or through a distribution network.

• Engage with customers to address inquiries and manage sales order documentation.

• Facilitate communication with internal teams and external suppliers to ensure timely order fulfillment and compliance with company policies.

• Maintain accurate data entry and updates in the ERP system.

• Act as the primary contact for logistics, managing the shipping process and customs clearances.

• Provide exceptional customer service and resolve any conflicts or issues that arise.

• Proactively monitor financial follow-ups and ensure all transactions meet company standards.

What we look for:

• Proven experience in customer service or as a Client Service Representative.

• Strong communication skills with an emphasis on active listening and customer orientation.

• Familiarity with ERP systems, preferably SAP.

• A proactive mindset with the ability to adapt to diverse customer personalities.

• Excellent organizational and multitasking abilities.

• Attention to detail and a commitment to delivering outstanding service.

Join Johnson Controls and contribute to a company culture that values collaboration, innovation, and personal development. We offer competitive pay, comprehensive benefits, and opportunities for continuous growt