Salesforce Functional Consultant

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Total Job Experience in Salesforce: 5-8 Yrs.

Responsibilities

• Be an integral part of the end-to-end project life cycle.
• Must have worked as a Consultant for at least 3 large-scale implementations, including a minimum of 1 in the real estate vertical.
• Serve as SPOC for Sales and/or Service Cloud.
• Collaborate closely with the Technical team for system enhancements.
• Create and maintain functional documentation.
• Assist the technical team in understanding business requirements.
• Participate in making key solution and design decisions.
• Conduct SITs and UATs with the business.
• Log work hours and work hour utilization using JIRA.
• Design integrations between Salesforce and other applications, specifically Oracle Fusion, for development by the tech team.
• Work closely with subject matter experts, developers, testers, and business partners.

Skills

• Strong understanding of Salesforce architecture, benefits, and limitations.
• Ability to analyze and review functional specifications to define architecture options and recommendations.
• Extensive experience in direct customer interaction.
• Deep product knowledge of Sales, Service, and Marketing Cloud, including integration with third-party systems.
• Experience in Salesforce administration tasks such as managing users, roles, profiles, OWD, sharing rules, sandbox creation, and package management.
• Awareness of Salesforce value additions and limitations.
• Experience with iOS application integration with Salesforce is a plus.
• Experience across the entire project lifecycle, from inception to completion.
• Proficiency with Data Loader and Import Wizard for data migration.
• Experience with Drawloop and DocuSign is advantageous.
• Experience with Field Service Lightning (FSL) is a plus.
• Experience in the Real Estate domain is a plus.
• Knowledge of Salesforce customizations like layouts, FLS, user management, etc.
• Familiarity with automation techniques, Agile methodologies, and Continuous Integration.

Additional Information

• Seniority level: Not Applicable
• Employment type: Contract
• Job function: Information Technology
• Industries: IT Services and IT Consulting

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