Salon Receptionist

Key Responsibility

• Client relations: Greet clients warmly, offer beverages, and ensure a positive experience from the moment they enter the salon.
• Appointment management: Schedule, confirm, and cancel appointments for all staff, using a booking system and sending reminder messages.
• Communication: Answer and direct phone calls, respond to emails and social media inquiries, and address client questions and complaints.
• Front desk operations: Manage all aspects of the front desk, including processing transactions, handling payments, and issuing receipts.
• Administrative tasks: File client records, manage inventory for office and retail supplies, and handle incoming/outgoing mail and deliveries.
• Sales and marketing: Upsell services and products, inform clients about promotions, and ensure the reception area is clean, organized, and professionally presented.
• Canva proficiency: Experience using Canva's various features, including templates, elements, and the new AI tools.
• Maintain a tidy reception area.

Skills and Qualifications

• Excellent communication and customer service skills
• Proficiency with appointment scheduling
• Experience with point-of-sale (POS) systems
• Strong organizational and multitasking abilities
• Ability to work in a fast-paced environment
• Previous experience in a salon or customer-facing role is a plus

Requirements

• Previous experience as a salon receptionist or in customer service.

Job Types: Permanent, Contract
Contract length: 24 months

Pay: From AED2,500.00 per month