assistant project manager

account manager

application manager

digital acquisition manager Jobs in Cairo

digital acquisition manager

er manager

account program manager

Paysky

<div>
 
 
 Account Program Manager
 
 
 
 
 
 
 
 About PaySky:
 
 
 
 PaySky is a next-generation Payment Solutions Provider (PSP), offering a comprehensive range of payment solutions to financial institutions, merchants, enterprises, and consumers worldwide. With a vision of democratizing e-payments, PaySky is committed to making payment solutions accessible to everyone, everywhere, ensuring seamless digital transaction experiences.
 
 
 
 
 
 
 Role Overview:
 
 
 
 The
 
 Account Program Manager
 
 will handle one key account end-to-end. The role focuses on making sure delivery commitments are met, issues are solved quickly, and the client stays satisfied. This person will be the main point of contact for delivery matters and will coordinate with different internal teams to keep things on track.
 
 
 
 
 
 
 Main Responsibilities:
 
 
 <ul>
 <li>
 Own the delivery plan for the assigned account.
 </li>
 <li>
 Track progress of all projects and highlight risks early.
 </li>
 <li>
 Follow up with internal teams to resolve blockers.
 </li>
 <li>
 Be the escalation point for the client on delivery and support issues.
 </li>
 <li>
 Keep delivery trackers and reports updated.
 </li>
 <li>
 Run regular check-ins with client stakeholders to make sure they are satisfied.
 </li>
 <li>
 Log and track risks and issues, escalating where needed.
 </li>
 <li>
 Collect client feedback and share it internally in a structured way.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs):
 
 
 
 
 Delivery (50%)
 
 
 <ul>
 <li>
 &ge; 90% of account projects delivered on time.
 </li>
 <li>
 No unresolved escalations beyond SLA.
 </li>
 <li>
 Delivery reports updated every sprint/cycle.
 </li>
 </ul>
 
 
 Customer Satisfaction (25%)
 
 
 <ul>
 <li>
 &ge; 90% client satisfaction (CSAT).
 </li>
 <li>
 &ge; 95% SLA adherence.
 </li>
 <li>
 Positive feedback from regular check-ins.
 </li>
 </ul>
 
 
 Escalations &amp; Risks (15%)
 
 
 <ul>
 <li>
 All risks/issues logged and escalated within agreed timelines.
 </li>
 <li>
 &ge; 90% of blockers resolved within SLA.
 </li>
 </ul>
 
 
 Feedback &amp; Internal Alignment (10%)
 
 
 <ul>
 <li>
 &ge; 90% satisfaction from internal delivery/product teams on requirements clarity.
 </li>
 <li>
 Client feedback must be documented and shared with the internal teams within one week of receiving it, for at least 80% of cases.
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 
 ✔ Competitive salary
 
 
 ✔ Social &amp; Medical insurance
 
 
 ✔ Flexible working environment
 
 
 ✔ Performance-based bonus
 
 
 ✔ Learning, Development &amp; Career growth opportunities
 
 
 
 
 
 Apply directly via
 
 Easy Apply
 
 on LinkedIn or send your CV to
 
 yasmine.mahmoud@paysky.io
 
 
</div>

Account Program Manager

Bijoux Jewelers

<div>
 
 Company Description
 
 
 
 Bijoux Jewelers is a luxury goods and jewelry company headquartered in Redlands, California, dedicated to providing premium jewelry crafted with exceptional quality standards. Known for its commitment to artistry and customer satisfaction, Bijoux Jewelers offers a carefully curated selection of fine jewelry pieces. With a reputation for excellence, Bijoux Jewelers strives to create timeless designs to suit a diverse clientele. The company values its team members and fosters a collaborative workplace culture.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for an Account Manager located in Cairo. The Account Manager will be responsible for managing client relationships, ensuring customer satisfaction, and driving revenue growth. Daily tasks include communicating with clients, understanding their needs, and proposing tailored solutions. Additional responsibilities involve monitoring account performance, identifying growth opportunities, and working closely with internal teams to ensure service excellence.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong interpersonal, communication, and relationship management skills
 </li>
 <li>
 Experience in sales, client management, and account development
 </li>
 <li>
 Organizational and time-management skills for managing multiple client accounts
 </li>
 <li>
 Problem-solving abilities to address client needs effectively
 </li>
 <li>
 Knowledge of luxury retail or jewelry markets is a plus
 </li>
 <li>
 Proficiency in CRM tools and other account management software
 </li>
 <li>
 Bachelor's degree in Business Administration, Marketing, or a related field
 </li>
 </ul>
</div>

Account Manager

8WORX

<div>
 
 Company Description:
 
 
 
 
 
 8WORX is a promising technology solutions provider based in Egypt. They specialize in developing and delivering innovative digital products and services, focusing on the Egyptian and Middle Eastern markets. With a strong foundation in web technologies and over 30 years of combined experience, 8WORX has successfully completed over 350 projects for both private and public sector clients.
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time on-site role for a Junior Sales Representative located in Cairo. The Junior Sales Representative will be responsible for day-to-day sales activities, including prospecting, cold calling, presenting products, and closing deals. They will also be involved in preparing sales reports and attending sales meetings.
 
 
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Develop contact with potential customers in the industry by cold calling, emailing, or scheduling meetings in person.
 </li>
 <li>
 Form new and continue existing relationships with companies in the customer database by visiting them in person, maintaining phone contact, and addressing issues or problems when they come up.
 </li>
 <li>
 Maintain a strong understanding of product features and technical specifications to answer specific customer questions.
 </li>
 <li>
 Present information about company offerings during trade shows or other large events to potential customers.  Create new methods or strategies to help the sales team reach monthly goals for product revenue to increase company profitability.
 </li>
 <li>
 Give customers in-person product demonstrations and teach them about the features and benefits of each item the company offers.
 </li>
 <li>
 Attend weekly sales team meetings and provide information to management about sales figures, goals and obstacles.
 </li>
 <li>
 Become a valuable and helpful resource in all of your dealings with customers and create a friendly reputation in the industry.  Build and maintain strong, long-lasting client relationships.
 </li>
 <li>
 Negotiate contracts and close agreements to maximize profits.
 </li>
 <li>
 Providing Training sessions for 8WORX&rsquo;s clients.
 </li>
 <li>
 Develop trusted advisor relationships with key accounts and customer stakeholders.
 </li>
 <li>
 Ensure the timely and successful delivery of 8WORX solutions according to customer needs and objectives.
 </li>
 <li>
 Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
 </li>
 <li>
 Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
 </li>
 <li>
 Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
 </li>
 <li>
 Prepare reports on account status.
 </li>
 <li>
 Collaborate with the sales team to identify and grow opportunities within the territory.
 </li>
 <li>
 Assist with challenging client requests or issue escalations as needed.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 
 
 
 <ul>
 <li>
 Excellent ability to communicate in writing or verbally.
 </li>
 <li>
 Friendly and personable with others.
 </li>
 <li>
 Proficiency with technology, including basic computer operations.
 </li>
 <li>
 Ability to meet goals, stay organized, and maintain a positive attitude.
 </li>
 <li>
 Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role.  Proven work experience in the software industry is a plus.
 </li>
 <li>
 Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.
 </li>
 <li>
 Solid experience with CRM software and MS Office (particularly MS Excel).
 </li>
 <li>
 Experience delivering client-focused solutions to customer needs.
 </li>
 <li>
 Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
 </li>
 <li>
 Excellent listening, negotiation, and presentation abilities.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
  BA/BS degree in Business Administration, Sales, or a relevant field
 </li>
 </ul>
 
 We provide :
 
 
 Commission
 
 
 Medical insurance
 
 
 Social insurance
 
 
 Transportation allowances
 
 
 Business line
 
 
 Laptop
 
 
 
 
</div>

Junior Sales Representative

e& business Egypt

<div>
 e&amp; CX Solutions is hiring very good English up to Excellent English speakers to be a customer service advisor responsible for handling UAE customers through calls. (Etisalat UAE MSE account).
 
 
 Job requirements:
 
 <ul>
 <li>
 Graduate of any major
 </li>
 <li>
 Very good up to Excellent English speakers (B1+)
 </li>
 <li>
 Flexibility with rotational shifts
 
 </li>
 </ul>
 Job Benefits:
 
 <ul>
 <li>
 Net Salary 13,500 EGP
 </li>
 <li>
 career path (insource)
 </li>
 <li>
 Social and medical insurance
 </li>
 <li>
 Free VPN line
 </li>
 <li>
 Salary annual increase
 </li>
 <li>
 bonus program (3k EGP)
 </li>
 <li>
 chance for promoted after 6 months
 </li>
 <li>
 Unlimited commission
 </li>
 <li>
 Referral program (6k EGP)
 </li>
 <li>
 Opportunity To travel To UAE
 
 </li>
 </ul>
 Location: Maadi, Degla Square (No transportation provided)
</div>

Customer Service Representative (B1+ English Speakers) at e& UAE

KONE

<div>
 Certified as a Top Employer, KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency &mdash; putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.
 
 
 It's time to make a move. Join our flow
 
 
 Key account manager is developing mutually beneficial relationships between KONE and customers which are strategic or nationally/locally important. He/she maximizes KONE&rsquo;s current and future share of customer&rsquo;s business by identifying solutions and developing processes that add value to both KONE and the customer.
 
 
 
 Responsibilities And Key Activities
 
 
 
 Customer relationship management
 
 
 <ul>
 <li>
 Accountable for managing strategic and/or Core 1 customers assigned to him/her
 </li>
 <li>
 Accountable for accuracy of customer data and hierarchies.
 </li>
 <li>
 Accountable for customer plans, their approval and follow-up with the unit management
 </li>
 <li>
 Accountable for building and coordinating relationships on many levels between customers organization and KONE as well as other stakeholders.
 </li>
 <li>
 Responsible of evaluating any commercial or operational risks or customer complaints related to the account and raising them with the Management team
 
 
 </li>
 </ul>
 
 Sell
 
 
 
 <ul>
 <li>
 </li>
 <li>
 Responsible for creating and managing opportunities in his/her customer base with the account teams
 </li>
 <li>
 Responsible for sharing customer knowledge and contacts to support other account team members to win the orders
 </li>
 <li>
 Creates value propositions with clearly described benefits of KONE solutions for customer&rsquo;s needs
 </li>
 <li>
 Accountable for national or frame agreements and managing the customer&rsquo;s contract portfolio
 </li>
 <li>
 Responsible for developing the profitability of the customers&rsquo; business with KONE according to the account plan
 
 
 </li>
 </ul>
 
 Leadership / People management
 
 
 
 <ul>
 <li>
 Determines the responsible KONE organization for the account together with the area&rsquo;s sales manager
 </li>
 <li>
 Accountable for driving commitment to the shared objectives among the sales managers, sales persons, supervisors and other KONE team members
 </li>
 <li>
 Keeps the local sales persons and project managers up to date of the agreed practices, coordinates, monitors and reports the daily activities.
 
 
 </li>
 </ul>
 
 
 Are you the one?
 
 
 
 
 <ul>
 <li>
 Bachelor degree in Engineering
 </li>
 <li>
 Minimum of at least 5 years of experience in similar role.
 </li>
 <li>
 Excellent Arabic and English language skills.
 </li>
 <li>
 Strong skills in Microsoft Office tools.
 </li>
 <li>
 Strong analytical skills and attention to detail.
 </li>
 <li>
 Excellent communication &amp; presentation skills
 
 
 </li>
 </ul>
 
 
 What do we offer?
 
 
 
 
 <ul>
 <li>
 Great dynamic team promoting a collaborative environment.
 </li>
 <li>
 Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
 </li>
 <li>
 Comprehensive learning and development programs covering a wide range of professional skills.
 </li>
 <li>
 Engaging job with position description and clear targets.
 </li>
 <li>
 Regular feedback through performance discussions.
 </li>
 <li>
 Opportunities for individual development.
 </li>
 <li>
 Mentoring and coaching programs.
 </li>
 <li>
 Flexibility, trust, and respect.
 </li>
 <li>
 Value-based culture, behaviours, and ethics.
 </li>
 <li>
 Sustainability and innovation.
 </li>
 <li>
 Working for a successful organization.
 
 
 </li>
 </ul>
 
 At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
 
 
 
 Read more on
 
 
 
 www.kone.com/careers
 
 
 
</div>

Key Account Manager

Tanfith Digital تنفيذ للحلول الرقمية

<div>
 🌟
 
 إعلان وظيفة: مدير حسابات عملاء / كاتب محتوى / Media Buyer
 
 
 📍
 
 الموقع:
 
 القاهرة الكبرى &ndash; مصر
 
 
 🕒
 
 الخبرة المطلوبة:
 
 سنتان أو أكثر
 
 
 المهام والمسؤوليات:
 
 <ul>
 <li>
 إدارة حسابات العملاء ومتابعة احتياجاتهم اليومية.
 </li>
 <li>
 إعداد وتنفيذ الخطط الإعلانية على مختلف المنصات الرقمية (Meta, Google, TikTok).
 </li>
 <li>
 كتابة وصياغة محتوى تسويقي إبداعي يتناسب مع هوية العلامة التجارية.
 </li>
 <li>
 تحليل الأداء وتقديم تقارير احترافية عن نتائج الحملات الإعلانية.
 </li>
 <li>
 التنسيق بين فريق التصميم والإدارة لضمان تنفيذ الحملات بأفضل جودة.
 </li>
 <li>
 المساهمة في تطوير استراتيجيات التسويق وتحسين أداء الحملات المستمرة.
 </li>
 </ul>
 
 المؤهلات المطلوبة:
 
 <ul>
 <li>
 خبرة لا تقل عن سنتين في مجال التسويق الرقمي وإدارة الحسابات.
 </li>
 <li>
 إجادة التعامل مع أدوات التحليل (Meta Ads Manager &ndash; Google Ads &ndash; Analytics).
 </li>
 <li>
 مهارة عالية في كتابة المحتوى التسويقي العربي والإنجليزي.
 </li>
 <li>
 قدرة على إدارة الوقت والعمل ضمن فريق بشكل منظم وفعّال.
 </li>
 </ul>
 
 المميزات:
 
 <ul>
 <li>
 بيئة عمل احترافية وتعاونية.
 </li>
 <li>
 فرص تدريب وتطوير مستمر.
 </li>
 <li>
 حوافز ومكافآت مبنية على الأداء.
 </li>
 </ul>
 
 📩
 
 للتقديم:
 
 
 
 
 أرسل سيرتك الذاتية ونماذج من أعمالك إلى البريد الإلكتروني أو عبر رسالة مباشرة على
 
 
 
 
 amalalnahdaegypt@gmail.com
 
 
 🌐
 
 Job Vacancy: Media Buyer / Content Writer / Account Manager
 
 
 📍
 
 Location:
 
 Greater Cairo, Egypt
 
 
 🕒
 
 Experience:
 
 2+ years
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Manage client accounts and ensure smooth communication.
 </li>
 <li>
 Plan, launch, and optimize digital ad campaigns across Meta, Google, and TikTok.
 </li>
 <li>
 Create engaging and brand-aligned marketing content.
 </li>
 <li>
 Analyze campaign performance and prepare professional reports.
 </li>
 <li>
 Collaborate with design and management teams to deliver top-quality campaigns.
 </li>
 <li>
 Contribute to strategic marketing planning and continuous performance improvement.
 </li>
 </ul>
 
 Requirements:
 
 <ul>
 <li>
 Minimum 2 years of experience in digital marketing and account management.
 </li>
 <li>
 Proficiency in Ads Manager, Google Ads, and Analytics tools.
 </li>
 <li>
 Strong writing and communication skills in both Arabic and English.
 </li>
 <li>
 Excellent time management and teamwork abilities.
 </li>
 </ul>
 
 Benefits:
 
 <ul>
 <li>
 Professional and supportive work environment.
 </li>
 <li>
 Continuous training and career development.
 </li>
 <li>
 Performance-based bonuses and incentives.
 </li>
 </ul>
 
 📩
 
 Apply now:
 
 
 <ul>
 <li>
 
 Send your CV and portfolio to our email
 
 </li>
 <li>
 
 amalalnahdaegypt@gmail.com
 
 </li>
 </ul>
</div>

العملاء

Arab African International Bank

<div>
 
 
 Job Description:
 
 
 
 
 
 
 
 Cash Transactions
 
 
 
 1- Handle all Teller function accountabilities when assigned as a Teller.
 
 
 2- Process customers&rsquo; OTC (Over the counter) transactions; support Customer Service in sales through customers referrals and support branch sales through universal teller proactive outreach.
 
 
 
 
 
 
 Operations
 
 
 
 3- Handle all Operations Coordinator function accountabilities when assigned as an Operations Coordinator.
 
 
 4- Service complex customer walk-in transactions (e.g. transfers, cheques) and support Customer Service in sales through referrals.
 
 
 
 
 
 
 Floor Management
 
 
 
 5- Handle all Floor Manager &amp; Quick Service Officer functions accountabilities when assigned as a Floor Manager or Quick Service Officer.
 
 
 6- Meet &amp; greet customers and guide them to the right staff; help with missing documents and ensure seamless experience; Educate customers with ATM functionalities and services and support with online sign-ups utilizing demo account.
 
 
 7- Process simple customer transactions under 2 mins (e.g. debit card issuance request, cheque deposits, statement and letter issuance).
 
 
 
 
 
 
 Customer Relationship Management:
 
 
 
 8- Handle all Customer Relationship Officer accountabilities when assigned.
 
 
 9- Own and handle customer queries by taking ownership and responding in a timely manner.
 
 
 10- Answer questions about account types and banking products and services, such as money market accounts, exchange rates, loans, and credit cards.
 
 
 11- Open all types of accounts (current, savings, time deposit, saving certificates).
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor's degree in accounting, finance, business or related field
 </li>
 <li>
 From 0 &ndash; 3 years of retail banking experience.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Good communication skills
 </li>
 <li>
 Good Problem-solving skills
 </li>
 <li>
 Detailed oriented &amp; well organized
 </li>
 </ul>
 
 
</div>

Universal Banker

Explore 420+ Account program manager in Cairo this November. Find roles across top companies and apply now to boost your career.