accounts manager

it support engineer

it support

mobile application developer Jobs in Dubai

mobile application developer

account assistants

application support

dmg events

<div>About us

dmg events is an international exhibitions and publishing company. We attract more than 425,000 visitors to our global portfolio of 80 exhibitions each year. Through our global events, our aim is simple. We want to accelerate business through face-to-face events, which is why we work so hard to bring people together, creating opportunities for them to network, learn and do business. dmg events is part of the Daily Mail Group Trust (DMGT). DMGT Manages a diverse, multinational portfolio of companies with total revenues of &pound;2bn, that provide businesses and consumers with compelling information, analysis, insight, events, news and entertainment.

Summary

Provide hands-on support and continuous improvement for DMG Events' marketing technology applications. This role ensures the reliability and responsiveness of platforms such as marketing automation, websites, content management, and analytics, enabling marketing teams to deliver effective, data-driven campaigns.

Key Responsibilities
<ul>
<li>Take day-to-day ownership of support for DMG's in-house and third-party digital marketing applications (e.g. Emarsys, CMS platforms, analytics dashboards, CRM/CDP integrations).</li>
</ul><ul><li>Configure, maintain, update, and support these applications, ensuring performance and availability for marketing campaigns.</li>
</ul><ul><li>Act as a first point of contact for marketing users and platform vendors/developers, ensuring effective collaboration and issue resolution.</li>
</ul><ul><li>Author and maintain process, application, and user documentation to build a sustainable knowledge base across Marketing and Technology.</li>
</ul><ul><li>Assist in delivering training and support a network of Super Users within Marketing to increase adoption and confidence in the tools.</li>
</ul><ul><li>Manage and prioritise service desk tickets, escalating incidents where necessary and ensuring timely resolution of high-impact issues.</li>
</ul><ul><li>Identify recurring problems and recommend preventative solutions or platform improvements.</li>
</ul><ul><li>Proactively manage stakeholder expectations by providing regular updates on incident resolution and enhancement delivery.</li>
</ul><ul><li>Support compliance with data quality standards across marketing applications.</li>
</ul><ul><li>Partner with Marketing stakeholders to align platform setup, enhancements, and support with campaign timelines and business objectives.</li>
</ul>
Qualifications
<ul>
<li>Strong background in digital applications or MarTech support.</li>
</ul><ul><li>Experience using service desk/ticketing platforms (e.g. Jira, ServiceNow, FreshDesk).</li>
</ul><ul><li>Familiarity with one or more of: CRM/CDP systems, marketing automation (e.g. Emarsys, Salesforce Marketing Cloud, HubSpot), CMS/web platforms, or reporting/analytics tools.</li>
</ul><ul><li>Understanding of data quality, GDPR, and marketing compliance requirements.</li>
</ul><ul><li>Awareness of how applications are deployed and supported in production, including risk points.</li>
</ul><ul><li>Knowledge of Agile working practices is a plus.</li>
</ul><ul><li>Technical literacy (e.g. basic API knowledge, SQL queries, or scripting) an advantage but not essential.</li>
</ul>
Ideal Candidate
<ul>
<li>A digital applications generalist with experience supporting marketing technology platforms.</li>
</ul><ul><li>Strong communicator, able to explain technical issues in clear, non-technical language.</li>
</ul><ul><li>Service-minded and collaborative, comfortable working with busy Marketing teams.</li>
</ul><ul><li>Organised and proactive, balancing immediate support needs with longer-term improvements.</li></ul> 


&quot;Please take the time to read the job description, you must meet all the criteria set out above for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 days. If you are not contacted by us within 5 working days, please consider your application unsuccessful at this time.&quot;

#LI-DNI</div>

Digital Application Support

DMG Events

Provide hands-on support and continuous improvement for DMG Events marketing technology applications. This role ensures the reliability and responsiveness of platforms such as marketing automation, websites, content management, and analytics, enabling marketing teams to deliver effective, data-driven campaigns. 
Key Responsibilities
<ul>
<li>Take day-to-day ownership of support for DMG s in-house and third-party digital marketing applications (e.g. Emarsys, CMS platforms, analytics dashboards, CRM/CDP integrations). </li>
</ul>
<ul>
<li>Configure, maintain, update, and support these applications, ensuring performance and availability for marketing campaigns. </li>
</ul>
<ul>
<li>Act as a first point of contact for marketing users and platform vendors/developers, ensuring effective collaboration and issue resolution. </li>
</ul>
<ul>
<li>Author and maintain process, application, and user documentation to build a sustainable knowledge base across Marketing and Technology. </li>
</ul>
<ul>
<li>Assist in delivering training and support a network of Super Users within Marketing to increase adoption and confidence in the tools. </li>
</ul>
<ul>
<li>Manage and prioritise service desk tickets, escalating incidents where necessary and ensuring timely resolution of high-impact issues. </li>
</ul>
<ul>
<li>Identify recurring problems and recommend preventative solutions or platform improvements. </li>
</ul>
<ul>
<li>Proactively manage stakeholder expectations by providing regular updates on incident resolution and enhancement delivery. </li>
</ul>
<ul>
<li>Support compliance with data quality standards across marketing applications. </li>
</ul>
<ul>
<li>Partner with Marketing stakeholders to align platform setup, enhancements, and support with campaign timelines and business objectives. </li>
</ul>

Wynn Al Marjan Island

<div>
 
 Job Description
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 About Wynn Al Marjan Island
 
 
 
 On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is looking for a skilled
 
 Application Support Analyst
 
 to join our
 
 Information Technology
 
 team. The ideal candidate will have extensive experience in
 
 Casino Gaming systems and IGT platforms
 
 , ensuring seamless application performance and support across our resort operations.
 
 
 
 The Primary Duties And Responsibilities Of This Role Are
 
 
 
 <ul>
 <li>
 Provide Level 2 technical support for gaming-related applications, ensuring minimal downtime and rapid resolution of issues.
 </li>
 <li>
 Assist in the installation, configuration, testing, and deployment of gaming systems during the pre-opening phase.
 </li>
 <li>
 Manage and resolve application-related incidents, maintaining accurate logs and knowledge base entries.
 </li>
 <li>
 Liaise with gaming software vendors and service providers to escalate and resolve technical issues.
 </li>
 <li>
 Conduct thorough application testing (functional, integration, and UAT) to validate system readiness and performance.
 </li>
 <li>
 Ensure all gaming application support activities adhere to regulatory requirements and IT security standards.
 </li>
 <li>
 Adherence to Company Policies
 
 
 </li>
 </ul>
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Support the implementation of gaming applications across CMS platforms, including slots, tables, cage, etc.
 </li>
 <li>
 Maintain and update technical documentation, user manuals, and SOPs for gaming systems.
 </li>
 <li>
 Collaborate with internal IT teams and business users to identify and resolve system issues and enhancements.
 </li>
 <li>
 Provide end-user training and support on system usage and troubleshooting.
 </li>
 <li>
 Contribute to the development of best practices and continuous improvement of support procedures.
 </li>
 <li>
 Monitor system performance and proactively identify areas for improvement or optimization.
 
 
 </li>
 </ul>
 
 About You:
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills with attention to detail.
 </li>
 <li>
 Excellent interpersonal and communication skills, both written and verbal.
 </li>
 <li>
 Ability to prioritize and manage multiple tasks in a fast-paced, dynamic environment.
 </li>
 <li>
 Team-oriented with a collaborative approach to working across departments and with external vendors.
 </li>
 <li>
 Flexible and adaptable to shifting business needs, especially in pre-opening and ramp-up phases.
 </li>
 <li>
 Bachelor&rsquo;s degree required in computer science, information technology, or related field.
 </li>
 <li>
 Relevant certifications in IT support, gaming systems, or ITIL are advantageous.
 </li>
 <li>
 Minimum 2 years of experience providing application support within a gaming or integrated resort environment.
 </li>
 <li>
 Experience with industry-standard gaming software and systems such as Casino Management Systems, slot systems, and table game technologies.
 </li>
 <li>
 Familiarity with vendor tools and regulatory compliance within the gaming industry.
 </li>
 <li>
 Pre-opening experience in a hospitality or casino environment is an asset.
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits:
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
 
 
 Job Details
 
 
 Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.wynnalmarjanisland.com Job Function: Information Technology (IT) Company Industry/
 
 
 Sector: Hospitality
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

Application Support Analyst - IT

Uffizio India Software Consultants

As an Application Tech Support Executive at Uffizio, you will play a crucial role in providing top-tier support to our customers. Your goal will be to ensure customer satisfaction, resolve technical issues, and offer guidance on the use of our products.
 Role: OtherIndustry Type: IT Services &amp; ConsultingDepartment: OtherEmployment Type: Full Time, PermanentRole Category: OtherEducationUG: Any Graduate

Application Tech Support

Alpha Data Processing Services LLC

� Key Responsibilities Provide L1/L2 support for enterprise/government IT systems. Investigate, troubleshoot, and resolve issues raised via ticketing tools (Jira, ServiceNow, ManageEngine, etc.). Write, debug, and optimize Oracle PL/SQL queries; generate reports (Excel/CSV/PDF). Document recurring issues, solutions, and standard operating procedures. Support walk-in clients, ensuring clear communication in Arabic and English. Collaborate with internal teams to translate business requirements into technical solutions.

Application Support Engineer with (government Entity)

Confidential Company

Company Profile/Description: A Leading Manufacturer of a premium and advanced piping products in the UAE is looking for highly skilled and motivated Application & Sales Support Piping Technician to expand their sales operations in the UAE and GCC. Job Description: <ul><li>Understand and analyze the customers’ piping requirements/drawings.</li><li>Provide technical support and services to the customers for their piping work needs.</li><li>Generate drawings and design reports for the customers piping/water supply/chilled water systems applications.</li><li>Present the piping solutions to the customers and respond to their technical clarification requirements.</li><li>Conduct the mockup piping installations.</li><li>Train site plumbers and technicians for the installation procedures.</li><li>Visit the sites and make detailed reports of work done at various job sites.</li><li>Understand and follow all the standards and regulations for piping work to ensure that all installed systems pass inspections.</li><li>Troubleshoot and fix issues relating to the customers’ piping systems.</li><li>Site visits to control the installation and test procedure works, and provide technical advisory.</li></ul>

Application & Sales Support Piping Technician

Black and white Engineering

To provide support to users in resolving IT application-related incidents, service requests and problems in a timely and efficient manner in line with Business requirements.
To provide timely communication to users on the status of their service requests and incidents.
Prioritise and schedule assigned support activities and tasks
To apply appropriate application maintenance, support and incident management processes and procedures to support and maintain IT applications, and to investigate and resolve IT application-related incidents
Provide first line support for business applications and support of associated business software
Liaise with 3rd Party Suppliers of solutions in support of IT application-related incidents and ensure problems are resolved in a timely and professional manner
Design, test and modify management reports using existing tools
To support the development of applications under the supervision of the Group IT Manager
Maintain IT application support technical documentation
Police IT Policies and Procedures to ensure compliance with ISO 27001.
Monitoring of Hardware and Software inventory and ensuring that only approved/licenced devices and software s are used
Carry out ad hoc duties as required by the Group IT Manager

IT Support Engineer

Explore 9871+ Application support in Dubai this November. Find roles across top companies and apply now to boost your career.

9871 application support jobs IN Dubai

Digital Application Support

Digital Application Support

Application Support Analyst - IT

Application Tech Support

Application Support Engineer with (government Entity)

Application & Sales Support Piping Technician

IT Support Engineer