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applications support specialist

Citi

<div>
 
 Overview Of The Role
 
 
 
 Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
 
 
 The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and
 
 
 contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action
 
 
 involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex
 
 
 and dynamic material from multiple sources. Strong communication and diplomacy skills are required.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
 </li>
 <li>
 Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
 </li>
 <li>
 Start of day checks, continuous monitoring, and regional handover.
 </li>
 <li>
 Perform same day risk reconciliations
 </li>
 <li>
 Develop and maintain technical support documentation.
 </li>
 <li>
 Identifies ways to maximize the potential of the applications used
 </li>
 <li>
 Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
 </li>
 <li>
 Ensures that storage and archiving procedures are in place and functioning correctly
 </li>
 <li>
 Formulates and defines scope and objectives for complex application enhancements and problem resolution
 </li>
 <li>
 Reviews and develops application contingency planning to ensure availability to users
 </li>
 <li>
 Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
 </li>
 <li>
 Participate in application releases, from development, testing and deployment into production.
 </li>
 <li>
 Engages in post implementation analysis to ensure successful system design and functionality.
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Unix, Shell scripting SQL/Oracle, Mongo DB queries
 </li>
 <li>
 ECS/Openshift /AWS
 </li>
 <li>
 KAFKA/MQ/SFTP /NDM
 </li>
 <li>
 Tools &ndash; App D, SPLUNK, KIBANA
 </li>
 <li>
 Monitoring &ndash; ITRS setup,
 </li>
 <li>
 Grafana
 </li>
 <li>
 Autosys, on job
 </li>
 <li>
 Good communication skills &amp; team-player
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Proven experience in an Application Support role.
 </li>
 <li>
 Experience installing, configuring or supporting business applications.
 </li>
 <li>
 Experience with some programming languages and willingness/ability to learn.
 </li>
 <li>
 Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
 </li>
 <li>
 Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
 </li>
 <li>
 Demonstrated analytical skills
 </li>
 <li>
 Issue tracking and reporting using tools
 </li>
 <li>
 Knowledge/ experience of problem Management Tools.
 </li>
 <li>
 Good all-round technical skills
 </li>
 <li>
 Effectively share information with other support team members and with other technology teams
 </li>
 <li>
 Ability to plan and organize workload
 </li>
 <li>
 Consistently demonstrates clear and concise written and verbal communication skills
 </li>
 <li>
 Ability to communicate appropriately to relevant stakeholder
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s / University degree or equivalent experience
 
 
 </li>
 </ul>
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Technology
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Applications Support
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Applications Support Specialist

<div>Overview of the Role
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and
contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action
involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex
and dynamic material from multiple sources. Strong communication and diplomacy skills are required.
Responsibilities:<ul><li>
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.</li><li>
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.</li><li>
Start of day checks, continuous monitoring, and regional handover.</li><li>
Perform same day risk reconciliations</li><li>
Develop and maintain technical support documentation.</li><li>
Identifies ways to maximize the potential of the applications used</li><li>
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.</li><li>
Ensures that storage and archiving procedures are in place and functioning correctly</li><li>
Formulates and defines scope and objectives for complex application enhancements and problem resolution</li><li>
Reviews and develops application contingency planning to ensure availability to users</li><li>
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.</li><li>
Participate in application releases, from development, testing and deployment into production.</li><li>
Engages in post implementation analysis to ensure successful system design and functionality.</li></ul>
Required Skills<ul><li>
Unix, Shell scripting SQL/Oracle, Mongo DB queries</li><li>
ECS/Openshift /AWS</li><li>
KAFKA/MQ/SFTP /NDM</li><li>
Tools &ndash; App D, SPLUNK, KIBANA</li><li>
Monitoring &ndash; ITRS setup,</li><li>
Grafana</li><li>
Autosys, on job</li><li>
Good communication skills &amp; team-player</li></ul> 
Qualifications:<ul><li>
Proven experience in an Application Support role.</li><li>
Experience installing, configuring or supporting business applications.</li><li>
Experience with some programming languages and willingness/ability to learn.</li><li>
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization</li><li>
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.</li><li>
Demonstrated analytical skills</li><li>
Issue tracking and reporting using tools</li><li>
Knowledge/ experience of problem Management Tools.</li><li>
Good all-round technical skills</li><li>
Effectively share information with other support team members and with other technology teams</li><li>
Ability to plan and organize workload</li><li>
Consistently demonstrates clear and concise written and verbal communication skills</li><li>
Ability to communicate appropriately to relevant stakeholder</li></ul>
Education:<ul><li>
Bachelor&rsquo;s / University degree or equivalent experience</li></ul>
-
Job Family Group:
Technology
-
Job Family:
Applications Support
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

LeadingEdge HR Solutions

<div>
 
 Job Title: Application Support Specialist
 
 
 
 
 Location: Bahrain (on-site)
 
 
 Contract: 6 months (extendable)
 
 
 
 
 Job Summary
 
 
 
 Our client is seeking an highly skilled and experienced Application Support Specialist to join our clients team onsite in Bahrain. The ideal candidate will have a strong background in
 
 application maintenance, troubleshooting, and deployment,
 
 with specific expertise in our core technologies, such as
 
 T24 Core Banking System and
 
 
 Kubernetes
 
 
 .
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Application Monitoring &amp; Troubleshooting:
 </li>
 <li>
 Proactively monitor application performance and stability, identifying and resolving issues swiftly to minimize downtime.
 </li>
 <li>
 Perform in-depth log analysis across multiple systems to identify root causes and responsible systems for incidents, errors, and performance degradation.
 </li>
 <li>
 Utilize Correlation IDs and timestamps to trace transaction flows across microservices and integration layers.
 </li>
 <li>
 Patch Management and Deployment:
 </li>
 <li>
 Plan, test, and execute regular patch deployments for core banking applications (T24) and underlying infrastructure components (MS SQL, Kubernetes).
 </li>
 <li>
 Coordinate with vendors and internal teams to obtain, validate, and schedule necessary application and security patches.
 </li>
 <li>
 Core Banking System Support:
 </li>
 <li>
 Provide expert support and maintenance for the T24 Core Banking System, including environment management, end-of-day/start-of-day procedures, and troubleshooting specific module issues.
 </li>
 <li>
 Understand core banking processes and data flows to better support business users.
 </li>
 <li>
 Infrastructure &amp; Deployment:
 </li>
 <li>
 Manage and support application deployments utilizing Kubernetes containers and orchestration.
 </li>
 <li>
 Maintain and optimize application databases running on MS SQL Server.
 </li>
 <li>
 Support applications built with the Flutter framework.
 </li>
 <li>
 Integration and Cloud Support:
 </li>
 <li>
 Support and troubleshoot integrations managed through Oracle Integration Cloud (OIC), ensuring reliable data exchange between systems.
 </li>
 <li>
 Security &amp; Access Management:
 </li>
 <li>
 Administer and maintain secure remote server and access management systems (e.g., VPNs, jump servers, access control lists).
 </li>
 <li>
 Ensure all support activities adhere to established security and compliance standards.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 Minimum of 3-5 years of experience in an application support or IT operations role, with proven expertise in patch management and log aggregation/analysis tools (e.g., ELK Stack, Splunk).
 </li>
 <li>
 Technical Skills (Must-Have):
 </li>
 <li>
 Proven experience supporting and troubleshooting the T24 Core Banking System.
 </li>
 <li>
 Solid understanding and practical experience with Kubernetes for containerised application deployment and management.
 </li>
 <li>
 Expertise in MS SQL Server, including writing complex queries, performance tuning, and database maintenance.
 </li>
 <li>
 Experience with application development and/or support using the Flutter framework.
 </li>
 <li>
 Familiarity with Oracle Integration Cloud (OIC) for monitoring and supporting enterprise integrations.
 </li>
 <li>
 Soft Skills:
 </li>
 <li>
 Exceptional analytical and diagnostic skills for troubleshooting complex, multi-system failures using log data.
 </li>
 <li>
 Strong verbal and written communication skills in English.
 </li>
 <li>
 Ability to work independently and as part of a team in a fast-paced environment.
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Certifications related to Kubernetes (e.g., CKA, CKAD), Microsoft SQL, or Oracle Cloud.
 </li>
 <li>
 Experience in the financial services or banking sector in the GCC region.
 </li>
 <li>
 Proficiency in Arabic is a plus.
 
 </li>
 </ul>
</div>

Application Support Specialist

Jaberi Wooden Factories W.L.L

We are seeking a knowledgeable and motivated IT Specialist to manage and support our company&rsquo;s technology infrastructure. The successful candidate will play a key role in maintaining systems, resolving IT issues, and supporting digital transformation across the organization.Key Responsibilities:<ul><li>Install, configure, and maintain hardware and software systems (computers, networks, printers, etc.)</li><li>Monitor system performance and troubleshoot issues</li><li>Provide technical support to staff onsite and remotely</li><li>Maintain network security and data protection protocols</li><li>Perform regular backups and disaster recovery procedures</li><li>Manage user accounts, permissions, and access controls</li><li>Support implementation of new applications and upgrades</li><li>Maintain IT documentation and asset inventory</li><li>Coordinate with vendors for equipment or service support</li></ul>Required Skills and Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field</li><li>Proven experience as an IT Specialist, IT Support Technician, or similar role</li><li>Strong knowledge of Windows/Mac OS, Microsoft Office Suite, and networking fundamentals</li><li>Experience with hardware troubleshooting and repair</li><li>Familiarity with cybersecurity principles and best practices</li><li>Excellent problem-solving, communication, and organizational skills</li><li>Ability to work independently and in a team environment</li><li>Certifications such as CompTIA A+, Network+, Microsoft Certified IT Professional (MCITP) are a plus</li></ul>Job Types: Full-time, Contract

IT SPECIALST

VAM SYSTEMS

<div>Company Description 
Job Description 
VAM Systems is currently looking for Outsystems Developer (Offshore) for our Bahrain operations with the following skillsets and terms &amp; conditions: 
Qualifications: 
<ul><li>
Bachelor's Degree in Computer science or BA Computer Information Systems</li></ul> 
Professional Certifications Required : 
<ul><li>
Outsystems Front-end Developer Specialist</li><li>
Outsystems Mobile Developer Specialist</li></ul> 
Skills Required: 
<ul><li>knowledge of application development using Outsystems Technologies for both Web and Mobile and SDLC</li><li>
knowledge of CSS and HTML</li><li>
Knowledge of working in Javascript and jQuery</li><li>
Knowledge of working in Database</li><li>
Knowledge in basic Networking concepts</li><li>
Knowledge in building banking applications</li><li>
Knowledge in Outsytstems LifeTime DevOps Tools Knowledge in XML &amp; JSON</li><li>
Knowledge in SoapUI, Postman and WebService development</li></ul>
Responsibility<ul><li>
Outsystems mobile development</li><li>
Outsystems traditional web development</li><li>
Outsystems Reactive web development</li><li>
Using LifeTime for applications deployment in Outsystems DevOps</li><li>
Development of user interfaces using CSS, Jquery and Javascript</li><li>
Outsystems RestFull API integration and development</li><li>
Outsystems Soap API integration and development</li><li>
Database SQL development and integration</li>
Review technical service request and technical / business changes changes raised by business/ information security 
<li>
</li></ul>Domain is Banking
Terms and conditions 
Joining time frame: (15 - 30 days) 
Additional Information 
Terms and conditions:
Joining time frame: maximum 4 weeks</div>

Outsystems Developer (Offshore) - Banking

Virtu Thinko

Role PurposeOwns and leads the unified vulnerability and patch management service across all organizational assets. Responsible for end-to-end delivery, governance, reporting, and KPI compliance in line with defined risk-management and regulatory frameworks.Key Responsibilities<ul><li>Lead vulnerability lifecycle management using Qualys VMDR integrated with ServiceNow.</li></ul>*<ul><li>Oversee asset discovery, scanning, prioritization, and remediation across servers, endpoints, and applications.</li></ul>*<ul><li>Define and enforce patching strategy, ensuring CVSS-based remediation within SLA thresholds (7 / 14 / 30-day windows).</li></ul>*<ul><li>Supervise manual patching of production systems, validate rollback plans, and coordinate maintenance windows.</li></ul>*<ul><li>Generate weekly and monthly KPI dashboards, tracking open vulnerabilities, SLA compliance, and risk scores.</li></ul>*<ul><li>Align with compliance standards &mdash; ISO 27001, NIST 800-40, CIS v8, PCI DSS &mdash; and prepare audit-ready evidence.</li></ul>*<ul><li>Mentor and train the junior team on vulnerability analysis, patch deployment, and incident response.</li></ul>*<ul><li>Coordinate escalations, change control, and documentation with Information Security and IT Governance teams.</li></ul>*<ul><li>Contribute to continuous-improvement initiatives and regulatory reporting.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Cybersecurity, Computer Science, or related field.</li></ul>*<ul><li>5+ years&rsquo; experience in vulnerability management and patch operations.</li></ul>*<ul><li>Proven expertise with Qualys, ServiceNow, and enterprise patch-management tools (SCCM, Ansible, WSUS).</li></ul>*<ul><li>Strong knowledge of CVSS scoring, threat intelligence correlation, and risk prioritization.</li></ul>*<ul><li>Familiarity with ITIL change / incident processes.</li></ul>*<ul><li>Certifications preferred: CISSP, CISM, CRISC, CompTIA Security+, or Qualys VMDR Specialist.</li></ul>*<ul><li>Strong leadership, documentation, and stakeholder-communication skills.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: BD1,200.000 - BD2,000.000 per month

Senior Cybersecurity Engineer – Vulnerability Management

CUBE INNOVATORS TECHNOLOGIES

Company DescriptionCube Innovators Technologies is an industry leader in document management solutions, known for the advanced Contentverse DMS (Document Management Solution) tool. With over 20 years of success and use by more than 15,000 organizations worldwide, Cube Innovators offers high-quality, cutting-edge technology in DMS and backlog digitization services. Our solutions strive to optimize business performance, ensuring real-time access, enhanced productivity, and high-security document management. Cube Innovators' dedicated team of certified expert consultants provides 24/7 support.Role DescriptionWe are seeking a full-time Software Sales Specialist to join our team in Manama, Bahrain. The role involves selling our advanced document management software solutions to potential clients. Day-to-day tasks include identifying sales opportunities, meeting with clients, conducting software demonstrations, preparing sales proposals, and closing deals. Additionally, the specialist will provide exceptional customer service and support to maintain strong client relationships.Qualifications<ul><li>Expertise in Software Sales and Sales</li><li>Driving License and Car</li><li>Knowledge in Software and relevant technical understanding</li><li>Strong Communication and Customer Service skills</li><li>A demonstrated ability to meet sales targets and manage client relationships</li><li>Experience in the document management software industry is a plus</li><li>Bachelor's degree in Business, Marketing, Information Technology or a related field</li></ul>Job Types: Full-time, PermanentPay: BD400.000 - BD800.000 per month

Software Sales Specialist

Explore 394+ Applications support specialist in Manama Bahrain this December. Find roles across top companies and apply now to boost your career.

394 applications support specialist jobs IN Manama Bahrain

Applications Support Specialist

Applications Support Specialist

Application Support Specialist

IT SPECIALST

Outsystems Developer (Offshore) - Banking

Senior Cybersecurity Engineer – Vulnerability Management

Software Sales Specialist