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Al Toobi New Enterprises

DUTIES &amp; RESPONSIBILITIES1. Operational Excellence:<ul><li>Exceed Company operational targets by maintaining consistency in operations, product delivery, and customer service.</li><li>Regularly review key business indicators to identify challenges, opportunities for improvement and achieve operational goals.</li></ul>2. Profitability:<ul><li>Achieve site budgeted or forecasted profit targets by effectively managing direct costs.</li><li>Oversee financial and sales performance of your teams to ensure they meet or exceed targets.</li></ul>3. Business Strategy<ul><li>Set clear goals and objectives for stores in your area.</li><li>Oversee day-to-day operations to maximize efficiency.</li><li>Identify and address operational bottlenecks and propose effective solutions.</li><li>Create and submit reports to upper management to track progress and outcomes.</li></ul>4. Customer Focus:<ul><li>Elevate existing service levels and establish quality standards that consistently deliver a superior customer experience.</li><li>Manage customer feedback and maintain high service standards.</li><li>Handle customer complaints promptly and professionally.</li></ul>Education &amp; Experience<ul><li>Minimum of 3 years of experience in an Area Manager or similar role.</li><li>A minimum of 5 years of experience in store operations management.</li><li>Bachelor's degree in business administration, retail management, or a related relevant field.</li><li>Hands-on experience with ERP software</li></ul>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1575;&#1604;&#1602;&#1583;&#1585;&#1577; &#1593;&#1604;&#1609; &#1575;&#1604;&#1578;&#1606;&#1602;&#1604;/&#1575;&#1604;&#1575;&#1606;&#1578;&#1602;&#1575;&#1604;:<ul><li>Muscat: &#1575;&#1604;&#1578;&#1606;&#1602;&#1604; &#1576;&#1588;&#1603;&#1604; &#1605;&#1608;&#1579;&#1608;&#1602; &#1571;&#1608; &#1593;&#1604;&#1609; &#1575;&#1587;&#1578;&#1593;&#1583;&#1575;&#1583; &#1604;&#1604;&#1575;&#1606;&#1578;&#1602;&#1575;&#1604; &#1608;&#1601;&#1602;&#1611;&#1575; &#1604;&#1589;&#1601;&#1602;&#1577; &#1575;&#1604;&#1575;&#1606;&#1578;&#1602;&#1575;&#1604; &#1575;&#1604;&#1578;&#1610; &#1610;&#1602;&#1583;&#1605;&#1607;&#1575; &#1589;&#1575;&#1581;&#1576; &#1575;&#1604;&#1593;&#1605;&#1604; (&#1605;&#1601;&#1590;&#1604;)</li></ul>&#1575;&#1604;&#1604;&#1594;&#1577;:<ul><li>english (&#1605;&#1591;&#1604;&#1608;&#1576;)</li></ul>

AREA Manager F&B

Alila Jabal Akhdar

<div>Summary<div><div>
<div><div><div><div><div><div><div><div><div>Alila Jabal Akhdar is looking for an energetic, self motivated, experienced, creative, innovative individual, for the position of F&amp;B Manager. The ideal candidate is someone who is currently an experienced Asst. F&amp;B Director/Manager, in medium to large F&amp;B Operation, with a good experience of working in Ultra luxury hotel operations.</div> 
<div></div>
<div></div>
<div><div>General Mission
</div><div><ul><li>To be committed and dedicate time, effort and attention to offering a food and beverage offering, which in quality and presentation reflects the vision and brand personality of the hotel</li>
<li>To supervise and coordinate all business activities in Food &amp; Beverage Service</li>
<li>To consistently monitor F&amp;B cost and recommend pro-active action to enhance the profitability of the Food &amp; Beverage department.</li>
</ul>LEADERSHIP
<div><ul><li>Build teamwork and enhance the team&rsquo;s commitment to their work and the hotel.</li></ul>
<ul><li>Delegate appropriate responsibility to others based on their ability whilst ensuring they are empowered and have the resources.</li></ul>
<ul><li>Achieve a record of success in identifying talent, interviewing and hiring people.(&ldquo;Getting the right person in the right job&rdquo;)</li></ul>
<ul><li>Communicate the vision and brand personality to the team and ensure it is integrated in the department&rsquo;s business practices.</li></ul>
<ul><li>Actively and successfully train people for current assignments and future growth.</li></ul>
<ul><li>Set and communicate high performance standards.</li></ul>
<ul><li>Recognize outstanding individual performance in the department and deal with substandard performance fairly, immediately and constructively.</li></ul>
<ul><li>Ensure all employees under your supervision are scheduled in accordance with business needs.</li></ul>
</div>
 Budgeting and Finance
<div>
<ul><li>Proficient Financial Acumen</li></ul>
<ul><li>Prepare the annual business plan for all F&amp;B outlets.</li></ul>
<ul><li>Monitor the outlets&rsquo; budget and proactively implement corrective action where necessary.</li></ul>
<ul><li>Control cost whilst ensuring guests get value for money.</li></ul>
</div>Communication
<div><ul><li>Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned.</li></ul>
<ul><li>Conduct regular brief, concise, well prepared departmental meetings and ensure follow-up.</li></ul>
</div>Other
<div><ul><li>Adjust to changes in job requirements and the hotel&rsquo;s operational strategies to meet business needs.</li></ul>
<ul><li>Maintain and achieve Guest satisfaction scores.</li></ul>
<ul><li>Maintain an efficient and effective administrative system.</li></ul>
<ul><li>Continue professional development by self-directed learning and participation in company sponsored training programs.</li></ul>
<ul><li>Keep abreast of developments affecting your field of expertise.</li></ul>
</div>
Technical Expertise
<div>
<ul><li>Plan and recommend replacement of FF&amp;E and OE in accordance with needs and available budget.</li></ul>
<ul><li>Ensure the correct implementation of all cash-handling procedures in the departments under your supervision.</li></ul>
<ul><li>Constantly seek to profit engineer by monitoring cost of sales and implementing revenues-increasing products/programs activities.</li></ul>
<ul><li>Work together with Marketing Communications to achieve high impact exposure of the hotel&rsquo;s F&amp;B facilities in the market.</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

F&B MANAGER

Alila Hotels

<div>
 
 Organization- Alila Jabal Akhdar
 
 
 
 
 Summary
 
 
 
 
 
 General Responsibility
 
 
 
 
 
 Must have minimum 2 Years Experience in F&amp;B Luxury Hotels.
 
 
 
 <ul>
 <li>
 Oversee all front and back of the house restaurant operations.
 </li>
 <li>
 Ensure customer satisfaction through promoting excellent service, respond to customer complaints tactfully and professionally.
 </li>
 <li>
 Train new employees and provide ongoing training for all staff. Prepare weekly schedule for the department with approval from the superior, monitor Staff attendance, leave etc.
 </li>
 <li>
 Always present a clean and tidy appearance in accordance with the hotel&rsquo;s grooming standards.
 </li>
 <li>
 Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs.
 </li>
 <li>
 Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues
 </li>
 <li>
 Maintain quality control for all food and beverage.
 </li>
 <li>
 Be reliable and ensure you and all team members are at work on time.
 </li>
 <li>
 Project future needs for goods, fruits, beverage stationary ,cleaning product order accordingly.
 </li>
 <li>
 Oversee heath code compliance and sanitation standards.
 </li>
 <li>
 Carry out all professionally reasonable instructions given by your superior.
 </li>
 <li>
 Monitoring inventory for CCG and all equipment required for outlets.
 </li>
 <li>
 Conducting regular inspection of dispense bar/ lounge bar to determine whether proper standards of hygiene.
 </li>
 <li>
 Monitoring the restaurant cash flow and settling outstanding bills.
 </li>
 <li>
 Checking in on dining guests to enquire about food and service quality.
 </li>
 <li>
 Resolving guests' complaints in professional manner.
 </li>
 <li>
 Generate weekly, monthly and annual reports.
 </li>
 <li>
 Attend quarterly P&amp;L meeting.
 </li>
 <li>
 Seek ways to cut waste and decrease operational costs.
 
 
 </li>
 </ul>
 
 PHYSICAL EFFORT:-
 
 
 
 This position requires minimal stooping, lifting and substantial walking. All employees must maintain a neat, clean and well-groomed appearance.
 
 
 
 
 WORK CONTACTS: -
 
 
 Daily contact with restaurant manager or F&amp;B manager etc.
 
 
 
 
 WORKING CONDITION: -
 
 
 Must be able to work in a high volume fast paced environment.
 
 
 
 Technical Expertise Restaurant Supervisor
 
 
 
 <ul>
 <li>
 Effectively manage the restaurant in the absence of the Restaurant Manager/ Assistant Restaurant Manager.
 </li>
 <li>
 Ensure service style, tabletop and overall presentation of the product in accordance with the hotel&rsquo;s image.
 </li>
 <li>
 Responsible in making floor assignment during the shift.
 </li>
 <li>
 Responsible in keeping the operation running smoothly.
 </li>
 <li>
 Find the guest feedback and take necessary action if something is not match with the standard.
 </li>
 <li>
 Reviewing customers surveys to develop and implement way to improve customer service.
 
 
 </li>
 </ul>
 
 
 Bar Supervisor
 
 
 
 
 <ul>
 <li>
 Monitoring the bar operational and supporting the bar attendant if required.
 </li>
 <li>
 Ability to use standard software application and hotel systems including point of sale systems.
 </li>
 <li>
 Plan and control beverage inventory level
 </li>
 <li>
 Ensure all established standards of operation are implemented.
 </li>
 <li>
 Work together with accounting to prepare and implement inventory procedures
 </li>
 <li>
 Constantly seek to profit engineer by monitoring cost of sales and implementing revenues-increasing products/programs activities.
 </li>
 <li>
 Work together with the outlet manager forconsistence work performance
 </li>
 <li>
 Maintaining effective controls in the Beverage Department.
 </li>
 <li>
 Responsible to train staff on daily basis
 </li>
 </ul>
</div>

F&B Team Lead

<div>
 
 Organization- Alila Jabal Akhdar
 
 
 
 
 Summary
 
 
 
 
 Alila
 
 means &ldquo;Surprise&rdquo; in Sanskrit, which suitably describes the refreshing character of our properties and the reaction of our guests when they stay with us.
 
 
 
 OUR PURPOSE
 
 
 We care for people so they can be their best
 
 
 
 Care comes from a place of empathy and authentic human connection. We do this by truly seeing people and getting to know them as unique individuals, so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders. Being your best is about being your authentic self in each moment &mdash; engaged, fulfilled, and ready to take on the world.
 
 
 
 BRAND TARGET
 
 
 Well-traveled guests seeking reflection and impactful connections
 
 
 
 
 BRAND PROMISE
 
 
 To craft rare and intimate experiences
 
 
 
 
 BRAND PRINCIPLES
 
 
 Contemporary expression of centuries-old traditions
 
 
 
 
 Authentic experiences on the road less traveled
 
 
 
 
 Sustainable, community-enriching mindset
 
 
 
 
 World-class service from local experts
 
 
 
 
 GUESTS NEED
 
 
 To relax, recharge, and re-energize
 
 
 
 
 PROPERTY TIER
 
 
 Luxury
 
 
 
 
 PORTFOLIO
 
 
 Boundless
 
 
 
 
 FINANCIAL ACCOUNTABILITY
 
 
 
 <ul>
 <li>
 Can operate the cashier system as per the company standards;
 </li>
 <li>
 Operate the POS system as per the company policy (no access to Void and Manager Reports).
 
 
 </li>
 </ul>
 
 CONDITIONS OF WORK
 
 
 
 <ul>
 <li>
 Work in a variety of Food &amp; Beverage environments including indoor and outdoor conditions, as well as exposure to smoky environments and harsh variations in weather conditions;
 </li>
 <li>
 Some heavy lifting may be required while on duty.
 
 
 </li>
 </ul>
 
 Role Overview
 
 
 
 <ul>
 <li>
 Makes sure that the guests feel always at ease and find everything to their taste;
 </li>
 <li>
 Provides guests with a friendly, competent and top quality service ensuring maximum guest satisfaction in a manner consistent with house standards;
 </li>
 <li>
 To be honest and reliable;
 </li>
 <li>
 Co-operates with the rest of the team for a smooth operation;
 </li>
 <li>
 Has a good knowledge of the food and beverages served in the restaurant / bar;
 </li>
 <li>
 Serves food and beverages to guests according to the sequence of service learnt during training;
 </li>
 <li>
 Performs various incidental duties to increase guest&rsquo;s enjoyment and facilitate a smooth overall operation of the dining room;
 </li>
 <li>
 Greets the guest with a warm smile and by name if possible;
 </li>
 <li>
 Maintains an efficient workflow by adhering to the Sequence of Service and all time frames and standards detailed in relevant SOPs in the F&amp;B standards manual;
 </li>
 <li>
 Should be flexible and ready to work any shift given as per the requirement of the Outlet and Business Needs.
 
 
 </li>
 </ul>
 
 MAIN DUTIES
 
 
 
 <ul>
 <li>
 To understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel&rsquo;s policy on Fire, Hygiene, Health and Safety;
 </li>
 <li>
 To report for duty punctually, wearing the correct uniform and name tag at all times;
 </li>
 <li>
 To attend and contribute to all staff meetings, Departmental and Hotel trainings scheduled and other related activities;
 </li>
 <li>
 To respond to any changes in the restaurant function as instructed by the hotel;
 </li>
 <li>
 To project at all times a positive and motivated attitude and exercise self-control;
 </li>
 <li>
 To work split shifts as and when required;
 </li>
 <li>
 To be available to be cross trained in any other department of the hotel;
 </li>
 <li>
 Identify and anticipate guest needs and expectations correctly, including those with special needs, and provide appropriate products, services or information;
 </li>
 <li>
 Meet all needs and requests of guests within acceptable enterprise timeframes;
 </li>
 <li>
 Identify and take all opportunities to enhance the quality of service;
 </li>
 <li>
 Recognize guests dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and Alila Jabal Akhdar guest feedback / complaint procedures SOP;
 </li>
 <li>
 Offer assistance to colleagues when required, to ensure designated work goals are met;
 </li>
 <li>
 Demonstrate trust, support and respect towards team members in day-to-day work activities;
 </li>
 <li>
 Conduct communication with guests and colleagues in a polite, professional and friendly manner;
 </li>
 <li>
 Practice high standards of personal presentation in accordance with Alila Jabal Akhdar grooming &amp; presentation standards;
 </li>
 <li>
 Seek assistance from other team members, supervisors and managers when required;
 </li>
 <li>
 Provide the perfect service experience for every guest. Ensure that Guest feels important and welcome in the restaurant;
 </li>
 <li>
 Always follow the hygiene standard, anti COVID-19 measures and policies;
 </li>
 <li>
 All team members (male/female) must be able to carry tray for food and beverage, including clearance.
 
 
 </li>
 </ul>
 
 OPERATIONAL DUTIES
 
 
 
 <ul>
 <li>
 Awareness and sensitivity to the concept of luxury and quality.
 </li>
 <li>
 Address special guest preferences recorded in guest history profiles.
 </li>
 <li>
 Ensure Hostess Team provide quality service to the guests by responding to requests promptly, efficiently and courteously during and throughout the guest&rsquo;s experience.
 </li>
 <li>
 Identify and anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.
 </li>
 <li>
 Identify and take all opportunities to enhance the quality of service.
 </li>
 <li>
 Ensures hostess desk/door is manned at all times so that all customers receive a friendly &amp; prompt welcome.
 </li>
 <li>
 Schedule dining reservations and arranges parties or special services for customers according to the restaurant reservations SOP.
 </li>
 <li>
 Knowledgeable of all in-house services as well as local information and be able to assist guests when questioned.
 </li>
 <li>
 Has a working knowledge of the dining room layout, table numbers, stations and colleagues working during each shift.
 </li>
 <li>
 Thorough knowledge of the menu to answer any questions the guests may have and should inform guests of any specials at time of seating.
 </li>
 <li>
 Immediately shares guest name to relevant service staff directly after seating.
 </li>
 <li>
 Responsible for the collection and input of any relevant guest history in profile.
 </li>
 <li>
 To be entirely flexible and adapt to rotate within the different sub departments of the Food &amp; Beverage Division or any other Department of the hotel as assigned;
 </li>
 <li>
 To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department;
 </li>
 <li>
 To ensure that the Place of Work and surrounding area is kept clean, disinfected and organized at all times;
 </li>
 <li>
 To monitor operating supplies and reduce spoilage and wastage;
 </li>
 <li>
 Answers telephone within 3 rings using the Alila Jabal Akhdar standard script;
 </li>
 <li>
 Review the notice board and outlet briefing sheets on a daily basis to be well informed of Alila Jabal Akhdar events, arrivals, information, sold-out items, daily specials and any other information that may be relevant to the job;
 </li>
 <li>
 Ensures that all menus, beverage lists and dock presenters are clean and in top condition in the restaurant area;
 </li>
 <li>
 To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests;
 </li>
 <li>
 Suggest to manager or supervisor any training needed to enhance performance;
 </li>
 <li>
 Perform side duties including folding napkins, rolling silverware, cleaning trays, restocking shelves, filling ice bins, cleaning and breaking down service area, using cleaning compounds, and other duties as required;
 </li>
 <li>
 Report any possible theft or misuse of the property immediately to a member of management;
 </li>
 <li>
 Carry out any other reasonable duties as assigned by the Outlet Supervisor, Outlet Manager, F&amp;B Manager, Chef de Cuisine or Senior Management;
 </li>
 <li>
 Actively collecting and sharing any guests preferences regarding their stay and their dining experiences;
 </li>
 <li>
 To handle guest allergies in professional and courteous manner with immediate reporting to F&amp;B Manager, Chef De Cuisine and Chef and Beverage Director
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 At least 2 Years Minimum experience in F&amp;B
</div>

Food & Beverages Hostess

THE CODE DESIGN AND FIT-OUT

We are seeking a Site Engineer experienced in interior fit-out, specifically within the F&amp;B sector. The role involves supervising site activities to ensure timely, high-quality, and cost-effective project execution. Responsibilities include coordinating with project managers, contractors, and consultants, managing technical and site operations, and ensuring compliance with drawings, specifications, and safety standards.Key Responsibilities:<ul><li>Supervise and monitor day-to-day site activities to ensure work is carried out according to plans and specifications.</li><li>Coordinate with project managers, architects, consultants, subcontractors, and suppliers specific to F&amp;B projects.</li><li>Ensure all materials and equipment are delivered and installed according to project requirements and F&amp;B standards.</li><li>Conduct inspections to ensure quality control and adherence to safety standards and hygiene requirements for F&amp;B operations.</li><li>Prepare and maintain site reports, drawings, and other necessary documentation.</li><li>Assist in project planning, scheduling, and resource allocation for multiple F&amp;B outlets.</li><li>Solve technical issues that may arise on-site and propose practical, cost-effective solutions.</li><li>Ensure compliance with local construction laws, regulations, and company policies.</li><li>Attend project meetings and provide updates on progress, issues, and site conditions.</li><li>Oversee testing, commissioning, and handover of completed F&amp;B fit-out works, ensuring operational readiness.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree in Civil Engineering, Interior Fit-Out, or a related field.</li><li>Minimum 3-5 years of experience as a Site Engineer in Oman, specifically in F&amp;B fit-out projects (restaurants, caf&eacute;s, and hospitality interiors).</li><li>Preferable to have a valid Driving License.</li><li>IMMEDIATE JOINERS preferred.</li><li>Strong knowledge of F&amp;B fit-out materials, finishes, kitchen/restaurant-specific requirements, and safety standards.</li><li>Proficiency in AutoCAD, MS Office, and project management software (e.g., MS Project or Primavera).</li></ul>Interested candidates can send their CVs to the below contact details:+971 50 640 0559Job Types: Full-time, Temporary, Contract Contract length: 12 monthsPay: RO500.000 - RO600.000 per monthApplication Question(s):<ul><li>Are you located in Oman?</li></ul>Experience:<ul><li>F&amp;B Projects: 3 years (Preferred)</li></ul>Location:<ul><li>Muscat (Preferred)</li></ul>

Site Engineer

THE CODE DESIGN & FIT-OUT

Job description:We are seeking a Site Engineer experienced in interior fit-out or construction, specifically within the F&amp;B sector. The role involves supervising site activities to ensure timely, high-quality, and cost-effective project execution. Responsibilities include coordinating with project managers, contractors, and consultants, managing technical and site operations, and ensuring compliance with drawings, specifications, and safety standards.Key Responsibilities:<ul><li>Supervise and monitor day-to-day site activities to ensure work is carried out according to plans and specifications</li><li>Coordinate with project managers, architects, consultants, subcontractors, and suppliers specific to F&amp;B projects.</li><li>Ensure all materials and equipment are delivered and installed according to project requirements and F&amp;B standards.</li><li>Conduct inspections to ensure quality control and adherence to safety standards and hygiene requirements for F&amp;B operations.</li><li>Prepare and maintain site reports, drawings, and other necessary documentation.</li><li>Assist in project planning, scheduling, and resource allocation for multiple F&amp;B outlets.</li><li>Solve technical issues that may arise on-site and propose practical, cost-effective solutions.</li><li>Ensure compliance with local construction laws, regulations, and company policies.</li><li>Attend project meetings and provide updates on progress, issues, and site conditions.</li><li>Oversee testing, commissioning, and handover of completed F&amp;B fit-out works, ensuring operational readiness.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree in Civil Engineering, Interior Fit-Out, or a related field.</li><li>Minimum 3-5 years of experience as a Site Engineer in Oman, specifically in F&amp;B fit-out projects</li><li>Preferable to have a valid Driving License.</li><li>IMMEDIATE JOINERS preferred.</li><li>Strong knowledge of F&amp;B fit-out materials, finishes, kitchen/restaurant-specific requirements, and safety standards.</li><li>Proficiency in AutoCAD, MS Office, and project management software (e.g., MS Project or Primavera).</li></ul>Interested candidates can send their CVs to the below contact details:+971506400559Job Types: Full-time, Contract Contract length: 12 monthsPay: RO500.000 - RO600.000 per monthExperience:<ul><li>Construction: 3 years (Required)</li></ul>Location:<ul><li>Muscat (Preferred)</li></ul>

Civil Site Engineer

DALLAT KOOKH AL SHAAY GROUP OF COMPANY

We are looking for an experienced Operations Manager to oversee and manage all our 20+ coffee shop outlets across Oman under Dallat Kookh Al Shay. The ideal candidate must be able to lead teams, improve performance, ensure smooth daily operations, and help develop and expand the business.Must have strong experience in F&amp;B / caf&eacute; operationsJob Type: Full-time

OPERATION MANAGER

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