relationship manager

assistant accountant

assistant sales manager

accounts assistant

assistant manager

assistant relationship manager liabilities

Emirates NBD

<div>Mandate Skills
<ul><li>Bachelor&rsquo;s degree holder or its equivalent
</li><li>At least 2 years UAE banking experience in sales particularly for Liabilities
</li><li>Possesses in depth knowledge of the various dimensions of the market industry and good understanding of policies &amp; their implications.
</li><li>Has the ability to explore new markets and customers within the assigned territory to enhance sales volumes
</li><li>Has proven record in achieving Cross selling targets of non-assigned products and services to contribute to the revenues and market presence.
</li><li>Experience in creating and building customer awareness on new products through mailers, personal visits etc. to prospect business.
</li><li>Excellent communication skills, result oriented, analytical thinking, capable to develop others, good public relations, perseverance.
</li></ul>Organization Unit Purpose
The Retail Liabilities team plays a pivotal role within Retail Banking Sales by acquiring new-to-bank customers across both individual and entity segments.
The team is responsible for positioning Emirates Islamic Bank as the primary financial institution for these customers across all segments, including Personal Banking
and Priority Banking .
 
 
To establish long-term customer relationships, the engagement begins with CASA (Current and Savings Accounts), followed by offering tailored financial solutions based on customer needs. These solutions include Current Accounts, Savings Accounts, Fixed Deposits, Bancassurance, and FX Remittances.
 
 
Additionally, the team provides relationship management for entity accounts for up to three months, ensuring seamless onboarding and engagement. The unit is also responsible for developing and growing the bank&rsquo;s Fixed Deposit and CASA portfolio, contributing to the overall expansion of the Retail Bank.
Job Purpose
The Sales Staff is responsible for acquiring new-to-bank customers across individual and entity segments, focusing on CASA (Current and Savings Accounts) as the foundation for long-term banking relationships. The role involves offering a range of financial products, including Fixed Deposits, Bancassurance, and FX Remittances, to meet customer needs.
Additionally, the position includes managing entity accounts for up to three months, ensuring smooth onboarding and engagement while contributing to the growth of the bank&rsquo;s Fixed Deposit and CASA portfolio.
Job Content
Achieving of assigned sales target on yearly and monthly basis
Achieve Cross selling targets of non-assigned products and services to contribute to the revenues and market presence.
Explore new markets and customers within the assigned territory to enhance sales volumes.
Create and build customer awareness on new products through mailers, personal visits etc. to prospect business.
Manage key accounts to ensure superior service and customer loyalty.
Person Specifications
Education
Graduation / Bachelor&rsquo;s Degree
Experiences
2 years
Knowledge &amp; Skills
Possesses in depth knowledge of the various dimensions of the market industry.
Possesses good understanding of policies &amp; their implications.
Behavioral Competencies
Excellent communication skills, result oriented, analytical thinking, capable to develop others, good public relations, perseverance.</div>

Assistant Relationship Manager - Liabilities

Emirates Islamic

As a Relationship Manager Emerging Affluent within the Priority Banking division, your primary objective is to provide outstanding service to your clientele. Your responsibilities involve the growth and maintenance of comprehensive client relationships, including everything from initial profiling to addressing their Forex, Liabilities and Asset requirements. 
 In this role, you will be responsible for portfolios and serving salaried individuals, earning a specific salary range. This role presents an exciting opportunity to excel in relationship management within our esteemed banking environment.
 RESPONSIBILITIES 
<ul>
 <li>Cultivate and sustain virtual relationships with clients to retain them through dedicated relationship management efforts, addressing service quality and operational concerns.</li>
 <li>Achieve financial targets by selling and cross-selling bank products, focusing on portfolio and asset growth, wealth referrals and successful closure of referrals and Forex transactions.</li>
 <li>Adhere to operational risk policies, sales processes and regulations, ensuring compliance with KYC procedures and safeguarding Emirates NBD s reputation.</li>
 <li>Ensure daily customer contact is maintained and monitored to guarantee all portfolio clients receive necessary support and assistance.</li>
 <li>Maintain exceptional service quality to positively influence CSAT scores within your portfolio.</li>
 <li>Complete mandatory training and certifications promptly while maintaining punctuality, meeting deadlines and adhering to Emirates NBD s dress code policy.</li>
</ul>

Relationship Manager

<div>The Retail Liabilities team plays a pivotal role within Retail Banking Sales by acquiring new-to-bank customers across both individual and entity segments. The team is responsible for positioning Emirates Islamic Bank as the primary financial institution for these customers across all segments, including Personal Banking and Priority Banking.
 
 
To establish long-term customer relationships, the engagement begins with CASA (Current and Savings Accounts), followed by offering tailored financial solutions based on customer needs. These solutions include Current Accounts, Savings Accounts, Fixed Deposits, Bancassurance, and FX Remittances.
 
 
Additionally, the team provides relationship management for entity accounts for up to three months, ensuring seamless onboarding and engagement. The unit is also responsible for developing and growing the bank&rsquo;s Fixed Deposit and CASA portfolio, contributing to the overall expansion of the Retail Bank.
Job Purpose
To drive the acquisition and retention of liability customers (including CASA and fixed deposit clients) across both individual and entity segments. The Sales Manager &ndash; Liabilities plays a key role in positioning Emirates Islamic Bank as the primary banking partner by delivering tailored financial solutions, managing customer relationships, and contributing to the growth of the Retail Banking business. The role also involves leading cross-selling initiatives, expanding into new markets, enhancing product awareness, and ensuring superior service to key accounts.
What we offer you: 
 
<ul><li>Competitive salary package
</li><li>Strong emphasis on work-life balance and wellbeing across the bank
</li><li>World-class Learning &amp; Development platform and career development
</li><li>Generous annual leave entitlement and Private Healthcare
</li><li>Preferential banking facilities for employees</li></ul></div>

Sales Manager - Liabilities

DICETEK LLC

<div><ul><li>Position : VP &ndash; SME</li><li>Type: : Permanent
</li><li>Location : Dubai SZR &amp; SHJ</li><li>Nationality :UAE Nationals with Family book 
</li></ul> 
Job Summary
To develop, manage and grow both the Assets &amp; Liabilities portfolios of the SME by maintaining strong client relationships, identifying new business opportunities, and ensuring quality and compliance of the customer base.
The role focuses on enhancing profitability while managing risks, including minimizing Non-Performing Loans (NPLs). 
 
Key Responsibilities
1. Business Development (Assets &amp; Liabilities Growth)
<ul><li>Develop and implement strategies to enhance both assets and liabilities books, including deposits, loans, and investment products.
</li><li>Identify and pursue new business opportunities through existing and potential clients.
</li><li>Conduct market analysis to identify profitable sectors and client segments for business growth.
</li><li>Work closely with the product and credit teams to structure suitable financial solutions for clients.
</li></ul>2. Portfolio Management
<ul><li>Manage and improve the existing portfolio by ensuring customer satisfaction, timely renewals, and cross-selling of bank products.
</li><li>Continuously monitor account performance and identify early warning signals to mitigate potential risks.
</li><li>Maintain healthy portfolio yield and ensure adherence to the bank&rsquo;s risk and return parameters.
</li></ul>3. Non-Performing Loans (NPL) Management
<ul><li>Monitor and manage NPL accounts with the objective of minimizing delinquency rates.
</li><li>Implement effective recovery strategies and negotiate repayment plans with clients where necessary.
</li><li>Liaise with the credit and legal departments to ensure proper documentation and timely resolution of problem accounts.
</li><li>Ensure proactive follow-up on overdue payments and take preventive measures to avoid slippage.
</li></ul>4. Compliance and Documentation
<ul><li>Ensure all customer records are accurate, updated, and compliant with regulatory requirements.
</li><li>Maintain complete documentation including Customer Legal Documents, Enhanced Due Diligence (EDD), Know Your Customer (KYC), and Financial Statements.
</li><li>Ensure proper credit limit management and monitoring of collateral and facility utilization.
</li><li>Work in accordance with internal policies, compliance standards, and regulatory guidelines.
</li></ul>5. Customer Relationship Management
<ul><li>Develop long-term, trust-based relationships with clients to foster loyalty and repeat business.
</li><li>Act as the primary point of contact for clients, addressing their financial needs and resolving issues promptly.
</li><li>Conduct regular client visits and meetings to understand their evolving requirements.
</li></ul>Key Performance Indicators (KPIs)
<ul><li>Growth in assets and liabilities book
</li><li>Portfolio quality and NPL ratio reduction
</li><li>Client retention and satisfaction rate
</li><li>Compliance audit ratings
</li><li>Cross-selling ratio and fee income contribution 
</li></ul> 
Preferred Qualifications, Skills &amp; Experience
<ul><li>Bachelor&rsquo;s degree in business, Finance, Economics, or related field (MBA preferred).
</li><li>Minimum 3&ndash;7 years of experience in Relationship Management within the banking sector.
</li><li>Strong understanding of credit analysis, financial products, and risk management.
</li><li>Proven track record in portfolio growth and NPL management.</li></ul></div>

VP- SME (Small and Medium Enterprises) - UAE nationals only

First Abu Dhabi Bank FAB

Key Accountabilities <ul> <li>Commercial Oversight: Achieving long term results for delivery of working capital for cash and trade clients.</li> <li>Identify and develop Cash and Trade business opportunities and profitability across the UAE</li> <li>New Business: Responsible for Cash and Trade product growth jointly with the coverage teams in UAE. Execute calling plans for each industry segment in conjunction with relationship managers (as appropriate) to deepen Cash and Trade product penetration across client portfolio.</li> <li>Use of consultative approach along with the Cash and Trade knowledge and experience to design and implement suitable innovative solutions for customer s needs. Responsible for structuring complex cash management deals and responding to RFPs.</li> <li>New Markets &amp; Products: Structuring of bespoke open account solutions (SCF &amp; RF) and ensure a high-quality customer experience through consultative approach, design and implementing workable and innovative solutions for customer s needs. Responsible for structuring Trade deals and providing technical expertise to client base and relationship managers.</li> <li>CASA Generation: Structure liquidity and liabilities solutions that drive CASA growth while ensuring best-in-class customer experience.</li> <li>Regulatory Oversight: Manage proactively the fraud and compliance risks in the Cash and Trade business when developing solutions for clients.</li> <li>Digital Penetration: Facilitate conversion of all existing and new to bank customers on to FAB s electronic channels</li> <li>Pipeline Discipline: Work with the coverage to build and maintain a strong Cash and Trade pipeline while remaining focused on pipeline deal mandate closures. This includes regular review and communication to the relevant stakeholders.</li> <li>Partner with coverage teams to develop quality credit proposals supporting structuring of Trade facilities and proactively managing transactional risk in an efficient and profitable manner. Ensure ancillary business in cash management is ring-fenced to FAB.</li> <li>Service Delivery: Collaborate with other stakeholders to Ensure that customer comes first by delivering best-in-class service.</li> <li>Business Liaison: Maintain close liaison with intra region and cross regional stakeholders to bring about network connectivity to facilitate cross border transactions and opportunities where possible.</li> <li>Customer led generation/origination to increase share of wallet with existing relationships by deep selling new Cash and Trade products and support Coverage team to generate new revenue opportunities from new to bank clients and opportunities.</li> <li>Stakeholder Coordination: Provide technical expertise to coverage and partner with coverage teams to develop quality proposals and RFPs that win mandates.</li> </ul> Specific Accountabilities As a member of Cash &amp; Trade Solutions &amp; Advisory, you will be responsible for your portfolios on the following accountabilities: <ul> <li>Driving Cash and Trade sales for clients, in line with specific needs of clients.</li> <li>Delivery of specific revenue targets, CASA/liabilities, returns on risk adjusted assets and equity consistent and commensurate with the Bank s acceptable risk parameters and pricing.</li> <li>Work closely with coverage teams and make the unit head aware of performance gaps in your portfolio.</li> <li>Actively engage with client together with the Unit Head of Cash and Trade Solutions &amp; Advisory UAE and Coverage team to build business for the Bank.</li> <li>Responsible for structuring Cash &amp; Trade deals and providing technical expertise to relationship managers and facilitate client discussions. This includes structuring Cash and Trade transactions, responding to RFPs and providing technical expertise to relationship managers.</li> <li>Participating in and contributing to deal teams where transactions require bespoke Cash and Trade solutions.</li> <li>Establish strong stakeholder relationships and work with colleagues and partners across the network to build a strong pipeline.</li> <li>Partner with coverage teams in contributing to quality credit proposals supporting structuring of existing and new Trade facilities.</li> <li>Proactively managing transactional risk in an efficient and profitable manner.</li> <li>Identify opportunities for continuous improvement of products, systems, processes, and practices while considering client needs, market developments and trends.</li> <li>Actively participate in opportunities to update product skills, understand market trends and competitor behaviors.</li> <li>Work closely with Coverage teams across the region and network to propose new markets, clients, and products.</li> <li>Work with Coverage team on creating detailed Key Account Plan for growing trade business and maximize market share.</li> <li>Closely monitoring utilization of Trade facilities and cross sell non-credit trade products / services to deepen client wallet.</li> <li>Understand and comply with regulations and internal policies i.e., Credit/ Compliance/ Operational Risks, etc.</li> <li>Work closely with Cash &amp; Trade Product innovation team in UAE to finalize documentation/ structures/ rollout new trade products/ solutions.</li> </ul> FRAMEWORKS, BOUNDARIES, &amp; DECISION-MAKING AUTHORITY: <ul> <li>Understand and apply Business Delegation of Authority Matrix accordingly.</li> <li>Compliance with regulations and internal policies i.e., Credit/ Compliance/ Operational Risks, etc Understand the bank s risk framework and the relevant internal policies including the lines of defense.</li> </ul> KNOWLEDGE, COMPETENCIES <ul> <li>A highly motivated and experienced salesperson with a track record of originating new clients and driving revenues within a portfolio of corporate clients.</li> <li>Strong Client network with focus to grow Cash and Trade business for the bank in the region.</li> <li>Strong technical knowledge in Cash and Trade Finance products including core and value-added Trade Finance. Cash Management products including Payments and Digital/Electronic Channels; Collections and Reconciliation tools, Account Services, Liquidity and Liabilities management.</li> <li>Self-starter who can handle all enquiries relating to Cash and Trade Finance independently.</li> <li>Strong interpersonal and communication skills as well as a team player.</li> <li>Strong origination capability coupled with excellent customer orientation &amp; negotiation skills.</li> <li>Strong communication skills.</li> <li> </li> </ul>

ED- GTB Sales - Corporate Banking & Contracting

Hyatt Regency

Organization- Hyatt Regency Dubai Creek HeightsSummaryThe Assistant Manager - Corporate is responsible to maximize sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments.To maintain complete and supported records of all Sales Agreements and Contracts.To establish an efficient trace file to ensure that all business booked is properly tracked.To submit Sales report in a timely manner.To entertain and conduct residences inspections to clients whenever required.To establish and maintain strong relationship with the established clientele and to constantly explore into new business opportunities.To liaise and work closely with the related operation departments ensuring guest's requests and expectations are being met.Knowledge about ISO 14001 is an added advantage.To handle guest and employee inquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner.QualificationsIdeally with a relevant degree or diploma in Hospitality or Tourism management.Minimum 2 years work experience in Sales or Assistant Manager in hotel operations.Good problem solving, administrative and interpersonal skills are a must.

Assistant Manager - Corporate

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Assistant Relationship Manager - Liabilities

Assistant Relationship Manager - Liabilities

Relationship Manager

Sales Manager - Liabilities

VP- SME (Small and Medium Enterprises) - UAE nationals only

ED- GTB Sales - Corporate Banking & Contracting

Assistant Manager - Corporate