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Unacademy

<div>
 
 
 About the Company
 
 
 
 
 
 
 The Test Operations Manager is responsible for overseeing the end-to-end planning, execution, and optimization of test operations. This includes ensuring smooth test delivery, maintaining operational efficiency, and upholding quality and compliance standards. The role demands strong leadership, cross-functional collaboration, and a data-driven approach to continuously enhance testing processes and learner experience.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 The Test Operations Manager is responsible for overseeing the end-to-end planning, execution, and optimization of test operations. This includes ensuring smooth test delivery, maintaining operational efficiency, and upholding quality and compliance standards. The role demands strong leadership, cross-functional collaboration, and a data-driven approach to continuously enhance testing processes and learner experience.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 
 Test Operations Management
 
 </li>
 <li>
 Oversee daily test operations &mdash; from scheduling, setup, and execution to post-test reporting.
 </li>
 <li>
 Manage both online and offline (center-based) testing environments, ensuring reliability and security.
 </li>
 <li>
 Ensure adherence to all testing protocols, guidelines, and data integrity standards.
 </li>
 <li>
 Supervise test delivery teams and ensure SLA compliance across all operational metrics.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Team Leadership &amp; People Management
 
 </li>
 <li>
 Lead, mentor, and train a team of Test Operations Associates and Executives.
 </li>
 <li>
 Create staffing plans for high-volume test seasons, ensuring adequate coverage.
 </li>
 <li>
 Conduct performance reviews, set KPIs, and drive accountability across the team.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Process Improvement &amp; Quality Assurance
 
 </li>
 <li>
 Develop and standardize SOPs (Standard Operating Procedures) for test operations.
 </li>
 <li>
 Identify operational bottlenecks and drive continuous improvement initiatives.
 </li>
 <li>
 Implement quality checks and feedback loops to minimize errors and downtime.
 </li>
 <li>
 Collaborate with product and engineering teams to enhance testing platforms and workflows.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Data Analysis &amp; Reporting
 
 </li>
 <li>
 Track and analyze test performance metrics (attendance rates, issue logs, completion rates, etc.).
 </li>
 <li>
 Present actionable insights to leadership for process enhancement and resource optimization.
 </li>
 <li>
 Build dashboards and reports for visibility into daily and monthly operational performance.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Stakeholder &amp; Cross-Functional Collaboration
 
 </li>
 <li>
 Partner with Content, Product, Technology, Customer Support, and Business teams to ensure operational readiness.
 </li>
 <li>
 Act as the primary point of contact for internal and external stakeholders related to testing operations.
 </li>
 <li>
 Manage vendor relationships, including exam center partners and third-party service providers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Risk &amp; Incident Management
 
 </li>
 <li>
 Monitor test sessions in real time to detect and address irregularities or technical issues.
 </li>
 <li>
 Ensure incident escalation protocols are followed, with root-cause analysis and preventive measures in place.
 </li>
 <li>
 Maintain compliance with data security, integrity, and privacy requirements.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Strong project management and operations planning skills.
 </li>
 <li>
 Excellent people management and leadership capabilities.
 </li>
 <li>
 Analytical mindset with experience in reporting and dashboarding tools (Excel, Google Sheets, Power BI, etc.).
 </li>
 <li>
 Excellent communication, coordination, and stakeholder management skills.
 </li>
 <li>
 High attention to detail, problem-solving ability, and process orientation.
 </li>
 <li>
 Familiarity with online testing platforms, LMS tools, or exam delivery systems preferred.
 </li>
 </ul>
 
 
</div>

Associate Operations Manager

AB InBev GCC India

<div>
 
 AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev. The center leverages the power of data and analytics to drive growth for critical business functions such as operations, finance, people, and technology. The teams are transforming Operations through Tech and Analytics.
 
 
 Do You Dream Big?
 
 
 We Need You.
 
 
 
 
 
 
 Job Title: Associate Manager - ATR
 
 
 
 
 Location: Bangalore
 
 
 
 
 Reporting to: Manager &ndash; ATR
 
 
 
 
 
 
 
 1. Purpose of Role:
 
 
 <ul>
 <li>
 The Associate Manager &ndash; Cash &amp; Bank is responsible for overseeing the Bank Reconciliation function across multiple entities and currencies.
 </li>
 <li>
 This role ensures timely and accurate reconciliation of bank accounts, resolution of open items and strong internal control adherence.
 </li>
 <li>
 The individual will lead a team of analysts, work closely with Treasury, Accounting, and external banks, and drive continuous improvement in reconciliation and cash visibility processes.
 </li>
 </ul>
 
 
 
 
 
 2. Key tasks &amp; accountabilities:
 
 
 <ul>
 <li>
 Lead daily, weekly, and month-end bank reconciliation activities for all operating bank accounts.
 </li>
 <li>
 Ensure timely clearance of open items and aged reconciling entries with root cause identification and resolution.
 </li>
 <li>
 Act as a key point of contact between the reconciliation team, Treasury, and Accounting teams to ensure cash accuracy and completeness.
 </li>
 <li>
 Maintain strong internal controls, ensuring compliance with SOX, internal audit, and company policies.
 </li>
 <li>
 Review and approve reconciliations, journal entries, and ensure quality and accuracy of reporting.
 </li>
 <li>
 Develop and track KPIs (e.g., reconciliation aging, timeliness, accuracy) and report to management.
 </li>
 <li>
 Drive automation and process improvement initiatives using digital tools (e.g., Blackline, Power BI, RPA).
 </li>
 <li>
 Support internal and external audits by providing timely and accurate documentation.
 </li>
 <li>
 Provide coaching, performance management, and career development for a team of analysts.
 </li>
 <li>
 Collaborate in transitions or process migrations related to new bank accounts, mergers, or system implementations.
 </li>
 </ul>
 
 
 
 
 
 3. Qualifications, Experience, Skills:
 
 
 <ul>
 <li>
 
 Level of educational attainment required:
 
 </li>
 <li>
 Bachelor's degree required (emphasis in Accounting or Finance field)/MBA Finance &amp;
 </li>
 <li>
 Chartered or Cost Accountant (ICAI, ACCA, CPA, ICMAI India or CIMA)
 </li>
 <li>
 
 Previous work experience required:
 
 </li>
 <li>
 Minimum of 9-12 years&rsquo; experience post qualification with large scale manufacturing industry with reporting background.
 </li>
 <li>
 Strong knowledge of reconciliation processes, banking operations, and cash accounting.
 </li>
 <li>
 Hands on experience on IFRS, IND AS, IGAAP, Africa GAAP or UK GAAP.
 </li>
 <li>
 Must be able to handle multiple legal entities, countries and zone simultaneously
 </li>
 <li>
 Strong communication, follow-up, and organizational skills
 </li>
 <li>
 Strong collaboration &amp; teamwork
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 IT skills required:
 
 </li>
 <li>
 Microsoft Office (mandatory)
 </li>
 <li>
 S4Hana or Oracle (mandatory)
 </li>
 <li>
 Hands on experience HFM or FCCS or Cognos or any other large scale reporting pack (mandatory)
 </li>
 <li>
 Advanced Excel (Pivots, calculated fields, Conditional formatting, charts, dropdown lists etc.)
 </li>
 <li>
 VBA, Excel MACRO
 </li>
 </ul>
 
 
 
 
 
 
 
 
 And above all of this, an undying love for beer!
 
 
 
 
 We dream big to create future with more cheers.
 
 
 
 
</div>

Associate Manager ATR

FirstClub

<div>
 
 
 About FirstClub:
 
 
 
 
 
 
 FirstClub is a Bengaluru-based platform reimagining how India shops for everyday essentials. We focus on exceptional quality across every single product&mdash;whether it&rsquo;s fruits, flours, oils, dairy, or home staples. Every item on our platform is handpicked, clean-label, and tested for freshness and transparency. Founded by Ayyappan R (ex-Cleartrip, Flipkart, Myntra) and backed by top-tier investors like Accel and RTP Global, we&rsquo;re building a thoughtful commerce experience through selective sourcing, meaningful curation, and neighbourhood-first rollouts.
 
 
 
 
 
 
 About the Role
 
 
 
 As a
 
 Category Operations Associate
 
 , you&rsquo;ll play a key role in driving smooth operations for the categories. You&rsquo;ll work closely with category managers, supply, and cross-functional teams to ensure product availability, pricing accuracy, and seamless execution of category initiatives.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Support the Category Manager in day-to-day operations and execution of category strategies.
 </li>
 <li>
 Manage catalog accuracy &mdash; ensuring right product listings, pricing, content, and visibility.
 </li>
 <li>
 Coordinate with vendors, procurement, and supply teams for inventory management and replenishment.
 </li>
 <li>
 Track and analyze key metrics like sales performance, stock levels, fulfillment rates, and margins.
 </li>
 <li>
 Collaborate with marketing and design teams to plan promotions, campaigns, and visibility initiatives.
 </li>
 <li>
 Raise and resolve operational issues related to pricing, listings, or order fulfillment.
 </li>
 <li>
 Support new product launches and assortment expansion.
 </li>
 <li>
 Identify process gaps and suggest improvements to enhance operational efficiency.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Need
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Commerce, or related field (MBA preferred).
 </li>
 <li>
 1&ndash;3 years of experience in category management, operations, merchandising, or e-commerce.
 </li>
 <li>
 Strong analytical and Excel / Google Sheets skills.
 </li>
 <li>
 Detail-oriented with excellent coordination and follow-up skills.
 </li>
 <li>
 Comfort working in a fast-paced, data-driven environment.
 </li>
 <li>
 Ability to collaborate with cross-functional teams.
 </li>
 </ul>
 
 
</div>

Category Operations Associate

Accenture in India

<div>
 
 Skill required:
 
 Talent Acquisition- end to end - Talent Identification
 
 
 
 Designation:
 
 Recruiting Associate
 
 
 
 Qualifications:
 
 Any Graduation
 
 
 
 Years of Experience:
 
 1 to 3 years
 
 
 
 About Accenture
 
 
 
 Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
 
 
 What would you do?
 
 Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Associate will be responsible for performing day to day task per the recruitment process guidelines: 1. Create approved requisition. 2. Conduct internal sourcing - post requisition 3. Conduct external sourcing - mine existing talent pool 4. Conduct external sourcing - Post job 5. Perform data mining for additional candidates 6. Support candidate intake (application/expression of interest) using electronic, phone or paper methods. 7. Develop list of candidates to be screened 8. Automated Candidate Screening &amp; Assessment (Interactive Voice Response (IVR) 9. Conduct hiring manager interaction Candidates with End to End Recruitment experience - Domestic/International Market Assess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps.
 
 
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Written and verbal communication
 </li>
 <li>
 Critical Thinking
 </li>
 <li>
 Problem Management ATS/ Job boards/ HCM
 </li>
 <li>
 US/Canada recruitment Experience is a Must have Roles and Responsibilities:
 </li>
 <li>
 In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
 </li>
 <li>
 Your expected interactions are within your own team and direct supervisor
 </li>
 <li>
 You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
 </li>
 <li>
 The decisions that you make would impact your own work
 </li>
 <li>
 You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
 </li>
 <li>
 Please note that this role may require you to work in rotational shifts Excellent communication skills, Uses professional, error-free grammar and formatting in emails
 </li>
 <li>
 Speaks with clarity, warmth, and confidence during virtual interactions., Any Graduation
 
 </li>
 </ul>
</div>

Recruiting Associate

GoodScore

<div>
 
 
 Company Overview:
 
 
 
 GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved.
 
 
 From starting personalized credit consulting in 2023 to now, empowering over 1 million users to take control of their credit health, we are one of India&rsquo;s fastest-growing credit score &amp; credit management apps.
 
 
 We are backed by top VC funds in India, ranked among the top 10 finance apps in India, and are on a 1x to 100x journey. We&rsquo;re building a team that shares our vision of transforming how India manages credit.
 
 
 
 
 
 
 Role Description:
 
 
 
 We are looking for a highly motivated
 
 Strategy &amp; Operations
 
 -
 
 Manager/ Associate
 
 to drive operational efficiency and strategic execution for our internal business processes. In this role, you will work closely with cross-functional teams to manage and optimize programs, ensuring seamless execution and continuous improvement. If you have
 
 1-2 years of pre-MBA experience in program management/ strategy and operations within a B2C company, preferably e-commerce,
 
 and a graduate degree from a
 
 tier-1 engineering college (IIT/ NIT/ BITS)
 
 , we&rsquo;d love to hear from you!
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Program Execution &amp; Optimization:
 
 Manage and optimize internal business operations, ensuring alignment with strategic goals.
 </li>
 <li>
 
 Cross-functional Collaboration:
 
 Work with product, operations, and business teams to drive efficiency and streamline processes.
 </li>
 <li>
 
 Data-driven Decision Making:
 
 Leverage analytics and KPIs to monitor performance, identify bottlenecks, and implement improvements.
 </li>
 <li>
 
 Process Automation &amp; Standardization:
 
 Identify automation opportunities to enhance productivity and operational excellence.
 </li>
 <li>
 
 Stakeholder Management:
 
 Coordinate with internal teams to ensure timely project execution and issue resolution.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 Education:
 
 Graduate degree from a
 
 tier-1 engineering college (IITs, BITS, NITs, etc.)
 
 .
 </li>
 <li>
 
 Experience:
 
 
 1-2 years of pre-MBA experience
 
 in program management/ strategy and operations within a B2C company,
 
 preferably e-commerce.
 
 </li>
 <li>
 
 Analytical &amp; Problem-Solving Skills:
 
 Strong ability to interpret data, generate insights, and drive data-backed decisions.
 </li>
 <li>
 
 Execution &amp; Process Improvement:
 
 Hands-on experience in
 
 managing operational workflows
 
 and improving efficiency.
 </li>
 <li>
 
 Technical &amp; Tools Proficiency:
 
 Familiarity with
 
 SQL, Excel, dashboards, and project management tools
 
 is a plus.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Opportunity to lead and scale a cutting-edge technology platform.
 </li>
 <li>
 Work with a highly talented and dynamic team.
 </li>
 <li>
 Competitive compensation and benefits.
 </li>
 <li>
 A culture of innovation, ownership, and continuous learning.
 </li>
 </ul>
</div>

Strategy & Ops Manager/ Associate - IIT/NIT/BITS

First Citizens India

<div>
 
 FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company&rsquo;s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients&rsquo; greatest ambitions.
 
 
 
 
 Job Description
 
 
 
 
 Value Preposition
 
 
 
 Be at the Forefront Client Advisory Services (CAS): The Sr. Manager of CAS provides strategic leadership directly to their team (s) with the responsibility to nurture relationships, deliver value and increase the utilization of SVB products and services, contributing to the overall Net Promoter (NPS) strategy and this role is to lead team or teams comprised of exempt and/or non-exempt employees that may be geographically dispersed; Fosters an environment of accountability, learning and growth across their team.
 
 
 
 Job Details
 
 
 
 <ul>
 <li>
 Position Title: Senior Manager - Client Advisory Services
 </li>
 <li>
 Career Level: L2
 </li>
 <li>
 Job Category: Assistant Vice President
 </li>
 <li>
 Role Type: Hybrid
 </li>
 <li>
 Job Location: Bangalore
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 The Client Advisory Services team which is a part of the Enterprise Operations team at First Citizens India (FCI) is hiring a full-time Senior Manager KYC to drive the bank&rsquo;s KYC &amp; Banking operations processes including Onboarding and/or Quality control. This role is also intended to drive the standardization of KYC practices at First Citizens Bank across all regions.
 
 
 
 Impact
 
 
 
 FCI is seeking an Sr. Manager to manage KYC 1st LOD, Onboarding, Quality control and ongoing maintenance of all commercial client information files (CIFs), deposit products, online banking &amp; cash management services function for all clients onboarded within the bank. This team will be based out of its Bangalore GCC.
 
 
 
 Key Deliverables
 
 
 
 <ul>
 <li>
 Provide procedural advice &amp; guidance to KYC operations team in producing timely, high quality KYC profiles &amp; address quality issues. Be abreast of the latest updates in the AML/KYC domain.
 </li>
 <li>
 Work with the KYC operations team &amp; other connected teams globally to ensure timely completion of profiles and prioritize workload to meet the necessary objectives.
 </li>
 <li>
 Be able to work with various teams independently and contribute effectively towards the implementation or streamlining of the AML/KYC processes followed at SVB
 </li>
 <li>
 Experience in back-office operations, banking or financial services with focus on controls strongly preferred
 </li>
 <li>
 Providing operational support to clients &amp; business partners consistent with bank policy &amp; procedures
 </li>
 <li>
 Solid understanding of Bank products, regulations, department processes &amp; procedures.
 </li>
 <li>
 Performance coaching and guidance on how to inspire, improve and take their team(s) performance to the next level.
 </li>
 <li>
 Sets direction for their team(s) to achieve the overall CAS/SVB strategic goals
 </li>
 <li>
 Performance coaching and guidance on how to inspire, improve and take their team(s) performance to the next level.
 </li>
 <li>
 Sets team performance/behavior expectations and holds team(s) accountable
 </li>
 <li>
 Consistently engages in development conversations with employees &ndash; focusing on their specific goals &ndash; growth within in current role, career progression within CAS and/or other parts of the organization.
 
 
 </li>
 </ul>
 
 Functional Skills
 
 
 
 
 Skills and Qualification
 
 
 
 <ul>
 <li>
 Team Player: Support peers and department management.
 </li>
 <li>
 Problem Solving: Handle escalated issues, create and manage threat detection rules, and perform root cause analysis.
 </li>
 <li>
 Communication: Excellent verbal, written, and interpersonal communication skills.
 </li>
 <li>
 Attention to Detail: Ensure accuracy and thoroughness in all tasks.
 </li>
 <li>
 Leadership: Provide guidance and mentorship to junior SOC analysts.
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Project Management.
 </li>
 <li>
 KYC/AML
 </li>
 <li>
 Computer/Technical Skills: MS Office products; CRM Systems
 
 
 </li>
 </ul>
 
 Leadership Qualities
 
 
 
 <ul>
 <li>
 Empathy: Understands and cares about team members' feelings and perspectives.
 </li>
 <li>
 Communication: Clearly conveys ideas and listens actively.
 </li>
 <li>
 Inspiration: Motivates and encourages the team to achieve their best.
 
 
 </li>
 </ul>
 
 Relationships &amp; Collaboration
 
 
 
 <ul>
 <li>
 Reports to: Associate Director
 </li>
 <li>
 Partners: Senior leaders and cross-functional teams.
 </li>
 <li>
 Leads: A team of 10-15 KYC and Implementation analysts.
 
 
 </li>
 </ul>
 
 Accessibility Needs
 
 
 
 We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.
 
 
 
 Equal Employment Opportunity
 
 
 
 
 FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.
 
</div>

Senior Manager - KYC

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421 associate operations manager jobs IN Mangaluru India

Associate Operations Manager

Associate Manager ATR

Category Operations Associate

Recruiting Associate

Recruiting Associate

Strategy & Ops Manager/ Associate - IIT/NIT/BITS

Senior Manager - KYC