guest service agent Jobs in Abu Dhabi United Arab Emirates

guest service agent

account manager (female) Jobs in Abu Dhabi United Arab Emirates

account manager (female)

arabic receptionist - female Jobs in Abu Dhabi United Arab Emirates

arabic receptionist - female

business development specialist ( female ) Jobs in Abu Dhabi United Arab Emirates

business development specialist ( female )

call center / call agent - only female Jobs in Abu Dhabi United Arab Emirates

call center / call agent - only female

call center call agent only female

Al Taradi Properties LLC

Looking For Only Nationality : PhilippinesA real estate call center manages inbound and outbound calls for real estate activities, handling inquiries about buying, selling, and renting properties.Key functions and responsibilities<ul><li>Lead management: Making outbound calls to potential clients, following up on leads from marketing campaigns, and qualifying prospects.</li><li>Client support: Answering general inquiries about listings, services, and processes; handling issues and complaints; and providing information on financing and legal aspects.</li><li>Scheduling and coordination: Scheduling property viewings and appointments, and coordinating with real estate agents.</li><li>Data entry: Maintaining accurate client records, updating customer profiles, and entering data .</li><li>Market knowledge: Staying informed about market trends, available properties, and company policies to provide up-to-date information to callers.</li><li>Performance: Meeting or exceeding performance metrics like call handling time, conversion rates, and customer satisfaction scores.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 per monthExperience:<ul><li>UAE: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Call Center / Call Agent - Only Female

ProMark Strategies

Join Our Team &ndash; Female Telesales Representatives (Abu Dhabi)The leading global provider of loyalty programs for some of the world&rsquo;s best hotels is looking to recruit experienced Female Telesales Representatives to join our dynamic team in Abu Dhabi.Requirements:<ul><li>Minimum 2 years of sales experience (telesales or call center preferred)</li><li>Excellent communication and persuasion skills over the phone</li><li>Self-motivated, target-driven, and able to perform under pressure</li><li>Team player with a positive attitude</li><li>Must be resident in the UAE (not on a visit visa)</li><li>Ready for immediate start</li></ul>Work Schedule:<ul><li>Part-time: 4 hours only</li><li>9:00 AM &ndash; 1:00 PM or 2:00 PM &ndash; 6:00 PM</li></ul>We Offer:<ul><li>Competitive basic salary + excellent bonuses</li><li>Fantastic work environment with daily competitions and prizes</li><li>Growth opportunities within a global company network</li></ul>Interested candidates may send their CVs to: elsaid@promarkstrategies.comJob Type: Part-timePay: AED1,900.00 - AED6,000.00 per monthExperience:<ul><li>telemarketer: 1 year (Preferred)</li></ul>

Experience Female Tele sales consultant

Dicetek LLC

Overview L1 Support - Team Lead (UAE National only) at Dicetek LLC. We are seeking a dynamic and experienced L1 Support Team Lead for our Call Center. The ideal candidate will be responsible for overseeing the day-to-day operations of the L1 support team, ensuring timely and efficient resolution of customer inquiries, technical issues, and service requests. This role requires strong leadership skills, technical knowledge, and the ability to manage a team in a fast-paced call center environment. Responsibilities <ul> <li>Oversee day-to-day operations of the L1 support team in a call center</li> <li>Ensure timely and efficient resolution of customer inquiries, technical issues, and service requests</li> </ul> Qualifications <ul> <li>Strong leadership skills</li> <li>Technical knowledge</li> <li>Ability to manage a team in a fast-paced call center environment</li> </ul> Employment type <ul><li>Contract</li></ul> Job function <ul><li>Information Technology</li></ul> Industries <ul><li>IT Services and IT Consulting</li></ul> Location <ul><li>Abu Dhabi, United Arab Emirates</li></ul> Company Dicetek LLC<img src="https://www.jobg8.com/Tracking.aspx?9aHZvzrW%2fNUVEPJ4T7vNUcYMDXQL68NYa" width="0" height="0" />

L1 Support - Team Lead (UAE National only)

OACIS Middle East LLC

Responsibilities: . Handle a high volume of inbound and outbound calls with unmatched professionalism, ensuring each customer interaction reflects our commitment to excellence.&middot; Tackle complex customer issues with speed and accuracy, ensuring first-call resolution and customer satisfaction.&middot; Communicate with customers via Telephone, email, online chat etc.&middot; Consistently meet and exceed stringent performance metrics, including call handling time, customer satisfaction scores, and resolution rates.&middot; Anticipate customer needs and proactively provide solutions, enhancing the overall customer experience.&middot; Actively seek opportunities for process improvements and contribute to team strategy sessions aimed at optimizing customer service delivery.&middot; Adhere strictly to company policies, procedures, and regulatory requirements while maintaining the highest standards of professionalism.Requirements &amp; Skills:&middot; Fluency in English and Arabic is a must.&middot; Minimum of 2 years in a high-volume call center or customer service environment, with a proven track record of exceeding performance targets.&middot; Exceptional verbal and written communication skills.&middot; Superior problem-solving abilities and critical thinking skills.&middot; Advanced proficiency in CRM software and other call center technologies.&middot; Professional certifications in customer service or call center operations.&middot; Ability to work in shifts.Qualifications and Experience:&middot; High school degree or equivalent.&middot; PC based skills to operate Windows packages including Microsoft Word/Excel/E-mail.&middot; Knowledge of contact center and airline industry procedures and methodology.&middot; Excellent verbal and written communication skills.&middot; Ability to remain calm and composed in a fast-paced, high-pressure environment.&middot; Good empathy and listening skills to de-escalate situations and identify the underlying issues of a problem.&middot; Familiarity with IVR systems.Job Type: Full-timePay: Up to AED3,500.00 per monthExperience:<ul><li>call center: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic and English (Preferred)</li></ul>Expected Start Date: 15/11/2025

Call Center Agent ( Bilingual )

Dr Firas Dental & Orthodontic Center

General Description:This role plays an important role in ensuring that any patient who visits the center is given the highest level of service. Also, the job role will act as a bridge between the patient and the medical operation team, responsible for the management of patient&rsquo;s appointment.Responsibilities<ul><li>Greet and welcome the patient to the center.</li><li>Register patient information on the system as per the center&rsquo;s protocol.</li><li>Verify and update patient&rsquo;s information and assist them to complete all necessary forms and enter them onto the system.</li><li>Check the daily appointment schedule of the assigned dentist and schedule patients&rsquo; appointments accordingly.</li><li>Check notes made by the dentist before making the booking or giving an update to the patient.</li><li>Ensure that medical insurance is approved before confirming the appointment with the patient.</li><li>Call and reschedule those patients who missed their appointment.</li><li>Fill in cancelled and no-show appointment.</li><li>Confirm upcoming appointment and provide update to the assigned dentist.</li><li>Answer and manage other incoming calls.</li><li>Maintain and manage patient records up to date.</li><li>Provide updates to patients in case there are changes in their appointment</li></ul>Job Type: Full-timeExperience:<ul><li>dental call center: 1 year (Required)</li><li>Arabic and English Speaker is a must</li></ul>Job Type: Full-timeExperience:<ul><li>DENTAL: 2 years (Required)</li></ul>Language:<ul><li>Arabic and English (Required)</li></ul>

CALL CENTER AGENT with Dental Experience

Reportage Properties LLC

<div>
 
 
 About Us:
 
 
 
 We are a leading real estate development company, recognized for delivering exceptional projects globally and setting new benchmarks in the industry.
 
 
 
 
 
 We are seeking an experienced and motivated Call Center Assistant Manager to support the smooth operation of our Customer Contact team. In this pivotal role, you will assist in overseeing daily call centre activities, ensuring the delivery of prompt, professional, and courteous service to our clients in a fast-paced property development environment. The ideal candidate will be a hands-on leader, dedicated to driving team performance and upholding the highest standards of customer satisfaction.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Customer Service Excellence:
 
 
 <ul>
 <li>
 Serve as an escalation point for complex customer inquiries, sensitive complaints, and urgent issues, resolving them with discretion and professionalism.
 </li>
 <li>
 Ensure the team handles all customer interactions&mdash;related to property listings, handovers, and after-sales support&mdash;accurately and effectively.
 </li>
 <li>
 Uphold and enforce company customer service standards and Service Level Agreements (SLAs).
 </li>
 </ul>
 
 
 Data Management &amp; Collaboration:
 
 
 <ul>
 <li>
 Ensure the team maintains detailed and accurate records of all customer interactions in the CRM system.
 </li>
 <li>
 Collaborate closely with Sales, Legal, and Project Management teams to relay accurate information and address customer-related issues promptly.
 </li>
 </ul>
 
 
 Team Leadership &amp; Operational Support:
 
 
 <ul>
 <li>
 Assist in supervising a team of customer service agents, providing guidance, motivation, and support.
 </li>
 <li>
 Support the smooth operation of the contact centre, ensuring adequate coverage and efficient workflow.
 </li>
 <li>
 Help train and onboard new staff members, ensuring they are well-versed in project details, product knowledge, and service expectations.
 </li>
 </ul>
 
 
 Quality Assurance &amp; Performance Management:
 
 
 <ul>
 <li>
 Monitor and evaluate inbound and outbound call quality, providing constructive, real-time feedback to agents.
 </li>
 <li>
 Track and analyze key performance metrics (KPIs) such as call handling time, resolution rates, and customer satisfaction scores.
 </li>
 <li>
 Assist in preparing detailed weekly and monthly performance reports for management.
 </li>
 </ul>
 
 
 Compliance:
 
 
 <ul>
 <li>
 Ensure all team activities and processes comply with company policies and relevant regulatory requirements.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Real Estate, or a related field.
 </li>
 <li>
 A minimum of 5 years of experience in a call centre environment, with at least 2 years in a supervisory or assistant manager capacity.
 </li>
 <li>
 Proven experience in the real estate, property development, or a related industry is highly preferred.
 </li>
 <li>
 Strong proficiency in using CRM software and the Microsoft Office Suite (especially Excel).
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Competencies:
 
 
 <ul>
 <li>
 
 Exceptional Communication:
 
 Outstanding verbal and written communication skills.
 </li>
 <li>
 
 Leadership &amp; Interpersonal Skills:
 
 Ability to lead, mentor, and inspire a team with strong conflict resolution abilities.
 </li>
 <li>
 
 Detail-Oriented &amp; Organized:
 
 Meticulous attention to detail and excellent organizational skills.
 </li>
 <li>
 
 Adaptability:
 
 Capable of multitasking and thriving in a dynamic, fast-paced environment.
 </li>
 <li>
 
 Professionalism:
 
 Demonstrates discretion, empathy, and a customer-centric approach in all situations.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What We Offer:
 
 
 
 
 
 <ul>
 <li>
 Competitive salary and commission-based incentives.
 </li>
 <li>
 A dynamic and professional work environment.
 </li>
 <li>
 Career growth opportunities in a leading real estate firm.
 </li>
 </ul>
 
 
 
 
 If you have the required experience and skills, and you're ready to take on a challenging yet rewarding role, we&rsquo;d love to hear from you!
 
 
 
 
 
 
 How to Apply:
 
 
 
 Send your resume to Talent@reportageuae.com "
 
 Call Center Assistant Manager &ndash; Real Estate
 
 ."
 
 
 
</div>

Call Center Team Lead

galaxy computer education

Galaxy Computer Education, Abu Dhabi is looking for a motivated and confident Female Telemarketer to join our team.Requirements:<ul><li>Good communication skills</li><li>Must speak Hindi (English or Arabic is an advantage)</li><li>Sponsored visa candidates are preferred</li><li>Experience in telemarketing or customer service will be an added benefit</li></ul>Responsibilities:<ul><li>Contact potential students and provide course information</li><li>Maintain call records and follow up with leads</li><li>Support the admissions and marketing team</li></ul>If you are passionate about communication and education, we&rsquo;d love to hear from you.Location: Galaxy Computer Education, Abu Dhabi Contact: +971 58 855 7925 | +971 2 62 14 233 Website: www.galaxy-education.comJob Type: Full-timePay: AED1,000.00 - AED2,500.00 per month

Female Telemarketer!

Explore 560+ Call center call agent only female in Abu Dhabi United Arab Emirates this November. Find roles across top companies and apply now to boost your career.