marketing manager

account manager

product manager

commercial manager

brand manager

category director

Majid Al Futtaim

<div>
 
 As part of MAF Retail - Carrefour&rsquo;s Supermarkets transformation journey across the UAE, we are introducing a
 
 new leadership role
 
 that will play a pivotal part in shaping the future of our retail Supermarket business. This is an exceptional opportunity to join one of the region&rsquo;s most trusted and dynamic retail brands at a time of significant growth and transformation.
 
 
 We invite you to be part of this exciting journey.
 
 
 
 
 
 
 Role Purpose
 
 
 
 The
 
 Commercial Director
 
 will lead the commercial transformation and turnaround agenda for Carrefour Supermarkets business across the UAE, driving profitability, assortment efficiency, and supplier partnerships. This role is pivotal in reshaping the commercial strategy, optimizing category performance, and ensuring the brand remains the preferred destination for customers in a highly competitive grocery retail market.
 
 
 The ideal candidate brings deep experience from
 
 recognized international grocery retailers
 
 , combined with a
 
 solid understanding of the UAE retail landscape
 
 and
 
 local customer dynamics
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic Leadership
 
 
 <ul>
 <li>
 Define and implement the commercial strategy, focusing on margin improvement, pricing competitiveness, and category performance.
 </li>
 <li>
 Drive data-led commercial decisions to optimize assortment, supplier terms, and product mix.
 </li>
 <li>
 Partner closely with operations, supply chain, and marketing to ensure commercial strategies translate effectively at store level.
 </li>
 <li>
 Lead the development of category growth plans aligned with consumer trends and local market needs.
 </li>
 <li>
 Introduce best-in-class retail practices from global markets to uplift performance across core grocery, fresh, and FMCG categories.
 </li>
 </ul>
 
 
 Supplier &amp; Partnership Management
 
 
 <ul>
 <li>
 Strengthen strategic supplier partnerships to unlock joint business plans and long-term growth.
 </li>
 <li>
 Negotiate commercial agreements ensuring sustainable profitability and win-win outcomes.
 </li>
 <li>
 Build strong relationships with global and regional suppliers to enhance sourcing capabilities and competitiveness.
 </li>
 </ul>
 
 
 Team &amp; Performance Management
 
 
 <ul>
 <li>
 Lead, coach, and develop a high-performing commercial team focused on execution excellence.
 </li>
 <li>
 Instill a performance culture driven by clear KPIs, ownership, and accountability.
 </li>
 <li>
 Champion collaboration between local and regional commercial functions.
 </li>
 </ul>
 
 
 Transformation &amp; Turnaround Delivery
 
 
 <ul>
 <li>
 Act as a key driver of the commercial development project, with a focus on structural margin improvement and cost optimization.
 </li>
 <li>
 Drive simplification, efficiency, and modernization across commercial processes and decision-making frameworks.
 </li>
 <li>
 Deliver measurable improvements in category profitability, sales mix, and supplier contribution.
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile
 
 
 
 
 Experience &amp; Background
 
 
 <ul>
 <li>
 
 Minimum 10 years
 
 of progressive commercial leadership in
 
 grocery retail
 
 , with at least
 
 5 years in a senior manager/director or commercial/category lead role.
 
 </li>
 <li>
 Proven track record with
 
 recognized grocery retailers.
 
 </li>
 <li>
 Demonstrated success leading
 
 commercial turnaround or transformation projects
 
 within large retail organizations.
 </li>
 <li>
 
 Experience
 
 in the local UAE grocery markets is essential.
 </li>
 <li>
 Strong understanding of UAE market customer preferences, pricing sensitivity, and supplier landscape.
 </li>
 </ul>
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strategic commercial acumen with a strong understanding of P&amp;L management and category profitability.
 </li>
 <li>
 Excellent negotiation and stakeholder management skills.
 </li>
 <li>
 Data-driven decision-making with strong analytical and financial capability.
 </li>
 <li>
 Ability to balance short-term performance with long-term brand and market positioning.
 </li>
 <li>
 Strong leadership presence with the ability to lead transformation through influence, clarity, and collaboration.
 </li>
 </ul>
</div>

Commercial Director - Supermarkets

Disney

Partner with the Senior Category Manager and Category Director to help shape the future of Disney s Hardlines Toys category and contribute to the department s long-term vision by collaborating with diverse stakeholders at every stage, specifically focused on the MENA region.
Utilise market trends, commercial expertise, and consumer insights to create and implement effective strategies across departments, concentrating on Hardlines Toys in the MENA market, while remaining agile to seize emerging opportunities and foster new partnerships.
Take responsibility for the annual operating plan and quarterly forecasts for Hardlines Toys, clear objectives for valued licensees and collaborating with market leads, category specialists, franchise, marketing, product development, and finance teams to drive meaningful growth.
Develop and nurture positive relationships partners, both established and new, leading engagement, strategic planning, and joint business initiatives to advance Disney s Hardlines Toys portfolio in the region.
Lead contract negotiations for designated Hardlines Toys accounts within MENA, ensuring all key decision-makers, from global to local teams, are well informed at every step.
Work closely with creative teams and, where appropriate, the Global Interactive Experiences team to guide product development for Hardlines Toys relevant to the MENA region.
Support marketing campaigns that enable partners and retailers in MENA to bring Disney magic to fans through memorable toys and collectibles.
Champion the International Labour Standards (ILS) process, acting as the vital link between Hardlines Toys suppliers and Disney s ILS team to uphold the company s integrity and values within the MENA region.
Generate innovative ideas by proposing new business solutions and leading research projects focused on uncovering scalable, high-impact opportunities in Hardlines Toys for the MENA market.
Participate actively in market meetings, sharing expertise in the Hardlines Toys category, fostering collaboration, and ensuring Disney s strategies are effective throughout the MENA region.
Forge strong partnerships with Disney s market teams in MENA, sharing critical updates, strategies, and franchise news, especially for Hardlines Toys, while staying attentive to local needs and celebrating market diversity. Use these connections to exchange best practices and drive collective success.
Enhance partnerships with international Disney Consumer Products (DCP) teams by sharing knowledge and best practices to ensure Hardlines Toys licensing initiatives are best-in-class

Category Manager Toys (MENA)

The Walt Disney Company

<div><div>Job ID 10134018 Location Dubai, United Arab Emirates Business Disney Experiences Date posted Oct. 28, 2025
<div><h4 class="jobSectionHeader">Job Summary:</h4>
<div>About The Role &amp; Team
Step into the world of Disney and take a leading role in shaping the future of iconic franchises such as Star Wars, Mickey &amp; Friends, and Marvel within our Toys category. As our Category Manager for Toys in the MENA region, you&rsquo;ll be at the forefront of driving both long-term vision and annual growth, steering commercial success across a dynamic portfolio of accounts. Your mission? To unlock new opportunities, forge powerful partnerships, and secure high-impact licensees that will elevate our brands and delight fans throughout the region.
Collaboration and relationship-building are central to this role, both within Disney and across the wider industry. You&rsquo;ll actively cultivate and nurture strategic alliances with new and existing partners, leading joint business planning and regional contract negotiations to drive licensing sales growth across MENA. Channel your creativity and commercial acumen into innovative product development, leveraging your expertise in digital, social, and in-store marketing, consumer trends, and market insight to deliver standout strategies in a fast-paced environment.
If you&rsquo;re ready to bring fresh ideas, agile thinking, and a passion for beloved heroes and legendary stories, this is your opportunity to make a lasting impact at Disney, where magic meets business.
This is a permanent position located at our office in Dubai, requiring four days of on-site attendance per week.
What You Will Do<ul><li>
Partner with the Senior Category Manager and Category Director to help shape the future of Disney&rsquo;s Hardlines Toys category and contribute to the department&rsquo;s long-term vision by collaborating with diverse stakeholders at every stage, specifically focused on the MENA region.</li><li>
Utilise market trends, commercial expertise, and consumer insights to create and implement effective strategies across departments, concentrating on Hardlines Toys in the MENA market, while remaining agile to seize emerging opportunities and foster new partnerships.</li><li>
Take responsibility for the annual operating plan and quarterly forecasts for Hardlines Toys, clear objectives for valued licensees and collaborating with market leads, category specialists, franchise, marketing, product development, and finance teams to drive meaningful growth.</li><li>
Develop and nurture positive relationships partners, both established and new, leading engagement, strategic planning, and joint business initiatives to advance Disney&rsquo;s Hardlines Toys portfolio in the region.</li><li>
Lead contract negotiations for designated Hardlines Toys accounts within MENA, ensuring all key decision-makers, from global to local teams, are well informed at every step.</li><li>
Work closely with creative teams and, where appropriate, the Global Interactive Experiences team to guide product development for Hardlines Toys relevant to the MENA region.</li><li>
Support marketing campaigns that enable partners and retailers in MENA to bring Disney magic to fans through memorable toys and collectibles.</li><li>
Champion the International Labour Standards (ILS) process, acting as the vital link between Hardlines Toys suppliers and Disney&rsquo;s ILS team to uphold the company&rsquo;s integrity and values within the MENA region.</li><li>
Generate innovative ideas by proposing new business solutions and leading research projects focused on uncovering scalable, high-impact opportunities in Hardlines Toys for the MENA market.</li><li>
Participate actively in market meetings, sharing expertise in the Hardlines Toys category, fostering collaboration, and ensuring Disney&rsquo;s strategies are effective throughout the MENA region.</li><li>
Forge strong partnerships with Disney&rsquo;s market teams in MENA, sharing critical updates, strategies, and franchise news, especially for Hardlines Toys, while staying attentive to local needs and celebrating market diversity. Use these connections to exchange best practices and drive collective success.</li><li>
Enhance partnerships with international Disney Consumer Products (DCP) teams by sharing knowledge and best practices to ensure Hardlines Toys licensing initiatives are best-in-class</li></ul>
Required Qualifications &amp; Skills<ul><li>
Degree level education in a related field or equivalent work experience</li><li>
Experience within consumer products business</li><li>
Proven experience of building effective relationships, leading and managing change and collaboration across departments to achieve financial targets and joint goals</li><li>
Proven experience of developing the performance of a team</li><li>
Financial acumen &ndash; an ability to translate numbers into a working plan</li><li>
Ability to analyse data, construct practical conclusions and implement recommendations to achieve business targets</li><li>
An ability to be agile to capitalise on the moment and identify new opportunities and target partners</li><li>
Resilient and nimble in an ever-changing landscape</li><li>
Computer literate including MS Word, Excel, PowerPoint and Keynote</li><li>
Written and spoken English for business use, essential; other European languages, beneficial</li><li>
A good eye for digital, social and brick and mortar marketing</li><li>
Excellent commercial and strategic approaches to problem solving and innovation</li><li>
Exceptional planning and organisation skills</li><li>
Strong influencing skills with the ability to achieve buy-in at all levels</li><li>
Forward thinking with the ability to take industry trends and translate them into something that drives growth for TWDC</li><li>
Cultural sensitivity and an understanding of local markets across MENA</li><li>
English speaking skills, essential</li><li>
Arabic language skills, preferable</li></ul>
The Perks<ul><li>
Private medical insurance &amp; dental care</li><li>
Free Park Entry: the opportunity to enter any of our parks with your family and friends for free</li><li>
Disney Discounts: entitled to discounts on designated Disney products, resort F&amp;B and ticketing</li><li>
Excellent parental and guardian leave</li></ul>
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.</div></div></div></div>

Category Manager – Toys (MENA)

Disney Experiences

<div>About The Role &amp; Team
Step into the world of Disney and take a leading role in shaping the future of iconic franchises such as Star Wars, Mickey &amp; Friends, and Marvel within our Toys category. As our Category Manager for Toys in the MENA region, you&rsquo;ll be at the forefront of driving both long-term vision and annual growth, steering commercial success across a dynamic portfolio of accounts. Your mission? To unlock new opportunities, forge powerful partnerships, and secure high-impact licensees that will elevate our brands and delight fans throughout the region.
Collaboration and relationship-building are central to this role, both within Disney and across the wider industry. You&rsquo;ll actively cultivate and nurture strategic alliances with new and existing partners, leading joint business planning and regional contract negotiations to drive licensing sales growth across MENA. Channel your creativity and commercial acumen into innovative product development, leveraging your expertise in digital, social, and in-store marketing, consumer trends, and market insight to deliver standout strategies in a fast-paced environment.
If you&rsquo;re ready to bring fresh ideas, agile thinking, and a passion for beloved heroes and legendary stories, this is your opportunity to make a lasting impact at Disney, where magic meets business.
This is a permanent position located at our office in Dubai, requiring four days of on-site attendance per week.
What You Will Do<ul><li>
Partner with the Senior Category Manager and Category Director to help shape the future of Disney&rsquo;s Hardlines Toys category and contribute to the department&rsquo;s long-term vision by collaborating with diverse stakeholders at every stage, specifically focused on the MENA region.</li><li>
Utilise market trends, commercial expertise, and consumer insights to create and implement effective strategies across departments, concentrating on Hardlines Toys in the MENA market, while remaining agile to seize emerging opportunities and foster new partnerships.</li><li>
Take responsibility for the annual operating plan and quarterly forecasts for Hardlines Toys, clear objectives for valued licensees and collaborating with market leads, category specialists, franchise, marketing, product development, and finance teams to drive meaningful growth.</li><li>
Develop and nurture positive relationships partners, both established and new, leading engagement, strategic planning, and joint business initiatives to advance Disney&rsquo;s Hardlines Toys portfolio in the region.</li><li>
Lead contract negotiations for designated Hardlines Toys accounts within MENA, ensuring all key decision-makers, from global to local teams, are well informed at every step.</li><li>
Work closely with creative teams and, where appropriate, the Global Interactive Experiences team to guide product development for Hardlines Toys relevant to the MENA region.</li><li>
Support marketing campaigns that enable partners and retailers in MENA to bring Disney magic to fans through memorable toys and collectibles.</li><li>
Champion the International Labour Standards (ILS) process, acting as the vital link between Hardlines Toys suppliers and Disney&rsquo;s ILS team to uphold the company&rsquo;s integrity and values within the MENA region.</li><li>
Generate innovative ideas by proposing new business solutions and leading research projects focused on uncovering scalable, high-impact opportunities in Hardlines Toys for the MENA market.</li><li>
Participate actively in market meetings, sharing expertise in the Hardlines Toys category, fostering collaboration, and ensuring Disney&rsquo;s strategies are effective throughout the MENA region.</li><li>
Forge strong partnerships with Disney&rsquo;s market teams in MENA, sharing critical updates, strategies, and franchise news, especially for Hardlines Toys, while staying attentive to local needs and celebrating market diversity. Use these connections to exchange best practices and drive collective success.</li><li>
Enhance partnerships with international Disney Consumer Products (DCP) teams by sharing knowledge and best practices to ensure Hardlines Toys licensing initiatives are best-in-class</li></ul>
Required Qualifications &amp; Skills<ul><li>
Degree level education in a related field or equivalent work experience</li><li>
Experience within consumer products business</li><li>
Proven experience of building effective relationships, leading and managing change and collaboration across departments to achieve financial targets and joint goals</li><li>
Proven experience of developing the performance of a team</li><li>
Financial acumen &ndash; an ability to translate numbers into a working plan</li><li>
Ability to analyse data, construct practical conclusions and implement recommendations to achieve business targets</li><li>
An ability to be agile to capitalise on the moment and identify new opportunities and target partners</li><li>
Resilient and nimble in an ever-changing landscape</li><li>
Computer literate including MS Word, Excel, PowerPoint and Keynote</li><li>
Written and spoken English for business use, essential; other European languages, beneficial</li><li>
A good eye for digital, social and brick and mortar marketing</li><li>
Excellent commercial and strategic approaches to problem solving and innovation</li><li>
Exceptional planning and organisation skills</li><li>
Strong influencing skills with the ability to achieve buy-in at all levels</li><li>
Forward thinking with the ability to take industry trends and translate them into something that drives growth for TWDC</li><li>
Cultural sensitivity and an understanding of local markets across MENA</li><li>
English speaking skills, essential</li><li>
Arabic language skills, preferable</li></ul>
The Perks<ul><li>
Private medical insurance &amp; dental care</li><li>
Free Park Entry: the opportunity to enter any of our parks with your family and friends for free</li><li>
Disney Discounts: entitled to discounts on designated Disney products, resort F&amp;B and ticketing</li><li>
Excellent parental and guardian leave</li></ul>
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.</div>

RICKYS RESTAURANT L.L.C

<ul><li>Analyze sales data and market trends to identify opportunities for category growth and optimization, driving strategic decision-making.</li><li>Develop and implement category plans, including product assortment, pricing strategies, and promotional activities to maximize profitability and market share.</li><li>Manage and maintain strong relationships with vendors, negotiating contracts and ensuring timely delivery of products and services.</li><li>Conduct regular competitor analysis to identify strengths, weaknesses, and emerging trends to inform category strategies.</li><li>Collaborate with marketing and sales teams to develop and execute effective marketing campaigns and promotional initiatives.</li><li>Monitor and manage inventory levels to minimize stockouts and overstock situations, optimizing supply chain efficiency.</li><li>Prepare and present category performance reports, providing insights and recommendations to stakeholders.</li><li>Oversee the creation and maintenance of product catalogs and online listings, ensuring accuracy and completeness.</li><li>Conduct regular store visits and audits to assess product placement, merchandising, and overall category presentation.</li><li>Stay informed about industry best practices, new product developments, and consumer preferences to maintain a competitive edge.</li></ul>

Category Coordinator

Fendi

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3> MAN MERCHANDISER MIDDLE EAST
Mission
The Man Merchandiser works closely with the General Merchandising Manager Middle East on the Middle Eastern retail network. He/She ensures the stores&rsquo; assortments are aligned to budget and seasonal analysis. Coordinates and provides product division buying estimates in terms of number of SKUs per category. Participation in the buying plan definition process by category and by store. Define, propose and implement product assortments by cluster &ndash; validate final assortment and quantities.
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3>Main Responsibilities
<ul><li>Provide continuous feedback to HQ on products, customer behaviour, competitors, business opportunities.
</li><li>Influence the sales plan definition by store for the Man category.
</li><li>Validate proposed assortment and define quantities.
</li><li>Participation in the sales plan definition process by category by regional store.
</li><li>Define, propose and implement product assortments by cluster &ndash; validate final assortment and quantities.
</li><li>Drive the product assortment execution in the stores.
</li><li>Provide weekly and monthly reports and be active part in regular Business Reviews with HQ.
</li><li>Ensure continuous feedback to HQ regarding product performance, competition, demand evolution.
</li><li>Nourish competency on business and markets by regular presence in stores.
</li><li>Increase client advisors&rsquo; competencies in the stores through animation and training on selling techniques and propositions.
</li><li>Promote and nurture in-store category expertise by being and active category ambassadors among the whole network.
</li><li>Make sure each store is providing customers an effective presentation and experience of the category.
</li></ul></div><div><h3 class="jobSectionHeader">Profile
</h3>Profile
<ul><li>2 &ndash; 5 years&rsquo; experience in Luxury product Merchandising with focus on Retail;
</li><li>Bachelor&rsquo;s or master&rsquo;s degree is preferred
</li><li>Knowledge of the main players of the Business and Strong fashion sense.
</li><li>Ability to understand current market trends and buying strategy;
</li><li>Excellent merchandising skills with attention to detail;
</li><li>Skills in the analysis of sales and market data;
</li><li>Ability to both communicate and negotiate effectively;
</li><li>Fluency in English (Arabic will be considered a plus)
</li><li>Mastery of MS office tools
</li></ul></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">FENDI
 
MAISON
 
</h2><div>The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique &ndash; a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
 
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
 
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.</div></div></div></div></div></div></div>

MAN MERCHANDISER MIDDLE EAST

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectivly. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
POSITION PURPOSE: 
As Customer Experience Manager, you will be responsible for the customer journey, services and operational service management within the store
Responsible to lead, support, coach, and translating the store vision and plans into tangible actions enabling store team to reach and exceed their targets.
Build, develop and implement store action plans to maximise sales and KPIs performance 
Key Accountabilities 
Client Experience<ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.</li><li>
Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Provide support for the floor manager as an active co-lead.</li><li>
Use suitable tools for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Services Manager and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Embolden team to use digital tools to deliver a customized service; responsible for daily follow up.</li><li>
Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>
Lead your Category Managers to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.</li><li>
Provide support for the Store Director in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>
Provide support for the Store Director by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul>
Sales
<ul><li>Lead your category Managers to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>
Lead your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>
Balance and drive the sales target.</li><li>
Provide support for the Store Director in analyzing sales results and proposing action plans to achieve set targets.</li><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.</li><li>
Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul> 
Operations<ul><li>
Apply the policies and procedures referring to products, shelving plans, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.</li><li>
Contribute to the store projection of an excellent image through cleanliness and product restocking.</li></ul><ul><li>
Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.</li><li>
Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>
Work with the Operations Manager to ensure that VM, merchandising and quality standards are met.</li><li>
Validate the podium order proposed by the Operations Manager and daily performance is closely monitored.</li><li>
Align with Category Departments on plans and communicate to your assigned team.</li></ul>
Business<ul><li>
Provide support to the Store Director with knowledge of the market conditions, competition, client needs, etc.</li><li>
Analyze all relevant KPIs and propose action plans for improvement.</li><li>
Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide product recommendations and qualitative feedback based on local knowledge about the market and client needs,</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends .</li><li>
Plan, implement and oversee in-store promotional events or displays.</li><li>
Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>
With your team of Category Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.</li></ul> 
People<ul><li>
Motivate and develop the Category Managers and store team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animating briefings, coaching's and trainings.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Store Director.</li><li>
Ensure the team is attending training and follow up is done after the training is attended.</li><li>
Ensure the team is using E-learning tools; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.</li><li>
Facilitate team monthly meetings with the Category Managers to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with Store Director for final validation according to business needs.</li></ul>
Know How<ul><li>
Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li></ul><ul><li>
Keep up-to-date on trends and products.</li><li>
Inspire, mentor and coach the team.</li></ul><h1 class="jobSectionHeader">
Relationships</h1>
Internal Relationships<ul><li>
Store team (Store Director, Supervisor, Beauty Consultants), and Head office team.</li></ul>
External Relationships<ul><li>
Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><h1 class="jobSectionHeader">
Job Holder Profile</h1>
Training Knowledge
<ul><li>Advanced Product Knowledge.</li><li>
Ability to train</li><li>
Intermediate knowledge on health and safety procedures.</li></ul>
Experience<ul><li>
Minimum 7 years of experience in retail with proven successful instore sales experience.</li><li>
Minimum 2 to 3 years&rsquo; experience in team management.</li><li>
3 years in the beauty industry.</li><li>
Bachelor&rsquo;s degree.</li></ul>
Languages<ul><li>
English &ndash; minimum intermediate level</li></ul>
Competencies<ul><li>
Digital orientation/analytical skills/business oriented.</li><li>
Excellent communication skills.</li><li>
Intermediate Excel skills.</li><li>
Ability to deal with Ambiguity.</li></ul><ul><li>
Commercial awareness.</li><li>
Strong ability to develop and manage people and teams.</li></ul><h2 class="jobSectionHeader">
HE</h2>
Here, you will find:<ul><li>
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings, fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul>
Join us and belong to something beautiful.</div>

Customer Experience Manager - Dubai Mall Flagship Store

Explore 1263+ Category director in Dubai this November. Find roles across top companies and apply now to boost your career.

1263 category director jobs IN Dubai

Commercial Director - Supermarkets

Category Manager Toys (MENA)

Category Manager – Toys (MENA)

Category Manager – Toys (MENA)

Category Coordinator

MAN MERCHANDISER MIDDLE EAST

Customer Experience Manager - Dubai Mall Flagship Store