chef de partie

demi chef de partie

restaurant manager

chef de cuisine

restaurant supervisor

chef concierge

Raffles

<div>Company Description 
An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres. 
Job Description 
PURPOSE OF POSITION
Oversees and directs all aspects of Concierge and Bell service operations, continually striving to deliver the highest quality of service to guests, whilst adhering to all legal rules, regulations, and guidelines of the hotel.
KEY ROLES &amp; RESPONSIBILITIES<ul><li>Supervises and directs Concierge, Bell Desk activities and Bell Staff as well as Doormen, Valet Parking and airport transportation requirements</li><li>Responsible for sorting and distributing guests&rsquo; and administrative mail</li><li>Provides information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests</li><li>Recommends first and foremost the hotel&rsquo;s own Food and Beverage outlets before outside restaurants, with full knowledge of the outlets (e.g. cuisine, operating times, etc.)</li><li>Ensures the lobby is always kept in an orderly fashion and that ashtrays are kept clean</li><li>Coordinates the paging of guests in the lobby and Food &amp; Beverage outlets</li><li>Maintains the hotel information directory (function board) and ensures that the information is current and accurate at all times</li><li>Prepares efficient work and vacation schedule for Concierge, Doorman and Bell Services, taking into consideration project occupancy and forecasts and large group movements</li><li>Ensures that all Concierge, Doormen, Valet and Bell staff are neat, clean and punctual at all times and that they perform the task assigned to them promptly and efficiently</li><li>Handle problems associated with guests and liaise with department heads or executive management in the absence of the Director of Rooms</li><li>Works with Director of Rooms in preparing the department&rsquo;s budget; controls and monitors departmental costs on an ongoing basis to ensure performance against budget</li></ul>
Human Resources and Training<ul><li>Works with Front Office Manager/Director of Rooms and Human Resource Manager to ensure productive staff performance. Duties include:</li><li>Planning for future staffing needs and recruiting in line with company guidelines</li><li>Prepares and administers detailed induction program for new staff</li><li>Maintains a comprehensive, current and guest focused set of departmental standards and procedures and implements them through thorough on-the-job training</li><li>Ensures training needs analysis of departmental staff is carried out and training programs are designed and implemented to meet those needs</li><li>Conducts probation and formal performance appraisal discussions; coaches, counsels and disciplines staff, providing constructive feedback to enhance performance</li></ul>
Occupational Health and Safety Responsibilities<ul><li>Adheres to OH&amp;S policies and procedures and ensures direct reports do the same</li><li>Log security incidents and accidents in accordance with hotel requirements</li></ul> 
Qualifications 
PERSONAL ATTRIBUTES<ul><li>Good English language verbal communication skills</li><li>Strong leadership and teamwork skills</li><li>Solid interpersonal skills; able to ascertain and effectively address guest/employee needs</li><li>Ability to promote positive relations with hotel residents and patrons</li><li>Ability to exercise good judgment with difficult guests</li><li>Understanding and ability to work in a multi-cultural environment</li><li>Ability to work with constant interruptions with a high degree of professionalism</li><li>Ability to prioritize and organize work assignments; delegate work</li><li>Ability to direct performance of staff and follow up with corrections where needed</li></ul>
QUALIFICATIONS<ul><li>Degree from School for Tourism &amp; Hotel Management</li><li>Clefs D&rsquo;or members</li></ul>
EXPERIENCE<ul><li>Minimum five years&rsquo; experience as a Concierge or in a related position</li></ul> 
Additional Information 
Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates</div>

Chief Concierge

RAFFLES

PURPOSE OF POSITIONOversees and directs all aspects of Concierge and Bell service operations, continually striving to deliver the highest quality of service to guests, whilst adhering to all legal rules, regulations, and guidelines of the hotel.KEY ROLES &amp; RESPONSIBILITIES Supervises and directs Concierge, Bell Desk activities and Bell Staff as well as Doormen, Valet Parking and airport transportation requirements Responsible for sorting and distributing guests and administrative mail Provides information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests Recommends first and foremost the hotel s own Food and Beverage outlets before outside restaurants, with full knowledge of the outlets (e.g. cuisine, operating times, etc.) Ensures the lobby is always kept in an orderly fashion and that ashtrays are kept clean Coordinates the paging of guests in the lobby and Food &amp; Beverage outlets Maintains the hotel information directory (function board) and ensures that the information is current and accurate at all times Prepares efficient work and vacation schedule for Concierge, Doorman and Bell Services, taking into consideration project occupancy and forecasts and large group movements Ensures that all Concierge, Doormen, Valet and Bell staff are neat, clean and punctual at all times and that they perform the task assigned to them promptly and efficiently Handle problems associated with guests and liaise with department heads or executive management in the absence of the Director of Rooms Works with Director of Rooms in preparing the department s budget; controls and monitors departmental costs on an ongoing basis to ensure performance against budgetHuman Resources and Training Works with Front Office Manager/Director of Rooms and Human Resource Manager to ensure productive staff performance. Duties include:- Planning for future staffing needs and recruiting in line with company guidelines- Prepares and administers detailed induction program for new staff- Maintains a comprehensive, current and guest focused set of departmental standards and procedures and implements them through thorough on-the-job training- Ensures training needs analysis of departmental staff is carried out and training programs are designed and implemented to meet those needs- Conducts probation and formal performance appraisal discussions; coaches, counsels and disciplines staff, providing constructive feedback to enhance performanceOccupational Health and Safety Responsibilities Adheres to OH&amp;S policies and procedures and ensures direct reports do the same Log security incidents and accidents in accordance with hotel requirements

Marriott International

Maintaining Concierge Goals
<ul>
<li>Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish work.</li>
<li>Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li>
<li>Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li>
<li>Supports the establishment of an effective database to be used by all team members for restaurant and local attractions.</li>
<li>Establishes relationships with local attractions, restaurants and other businesses to enhance guests experiences.</li>
<li>Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).</li>
<li>Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.</li>
<li>Provides check-in and check-out services and handles reservations when needed.</li>
<li>Maintains knowledge of rooms and their locations, services and facilities of the hotel.</li>
<li>Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.</li>
<li>Responds to emergency situations using appropriate procedures.</li>
<li>Maintains awareness of daily operations and events at the hotel.</li>
<li>Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements</li>
<li>Provides warm welcome and anticipation of guest needs throughout their stay.</li>
<li>Encourages and building mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.</li>
</ul>
Ensuring Exceptional Customer Service
<ul>
<li>Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Sets a positive example for guest relations.</li>
<li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li>
<li>Supports employees understanding of customer service expectations and parameters.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
Additional Responsibilities
<ul>
<li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Informs and/or updates the executives and the peers on relevant information in a timely manner.</li>
<li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.</li>
</ul>

VOCO Hotels

[aboutus] Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels
 [daytoday] We want to make our guests experiences truly memorable from the very first moment they set foot in one of our hotels. To set the right tone, we re looking for a Chief Concierge capable of leaving no stone unturned in pursuit of complete guest satisfaction. Every day is different, but you ll mostly be: Building guest relationships through a swift, professional and highly personal service Collating and sharing expert local knowledge of events, places of interests and restaurants Resolving guest issues and using their feedback to improve guest satisfaction Delegating duties to your team while also setting exceptional standards Ensuring every guest enjoys discretion, ethical behaviour, privacy and confidentiality Leading the way as a brand ambassador to promote the hotel s other businesses
 [requirements] Communication and customer service skills Hands-on experience with brewing equipment Knowledge of various hot and cold beverage recipes and espresso production Strive for excellence in an eager and motivated manner Possess the ability to work under pressure Demonstrate exceptional timekeeping and reliability Passion for coffee and coffee artistry A High School diploma / qualification. College and university degree would be a bonus At least four years experience in an upscale hotel / equivalent environment as a Concierge or related discipline Fluent English and any additional languages would be great At least one years supervisory experience or equivalent combination of education and experience
 [benefits] We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you ll become part of our hotel family.

Atlantis

Job TitleCommis Chef 3 Casablanca Beach Club Atlantis The Palm Dubai, UAEbr&gt;Key Responsibilities <ul> <li>Assist in preparing ingredients and basic dishes according to the chef s specifications.</li> <li>Support senior chefs in day-to-day kitchen operations and mise en place.</li> <li>Maintain a clean and organized workstation following food safety and hygiene regulations.</li> <li>Ensure consistency in food preparation and presentation in line with brand standards.</li> <li>Work collaboratively with kitchen and service teams to ensure smooth operations during service.</li> <li>Monitor inventory levels for your section and communicate shortages promptly.</li> <li>Learn and develop culinary techniques through on-the-job training and mentorship.</li> <li>Uphold a strong sense of teamwork, punctuality, and professionalism at all times.</li> <li>Contribute to a positive and productive kitchen culture where creativity and precision thrive.</li> </ul> Skills Set <ul> <li>Basic Culinary and Knife Skills</li> <li>Food Preparation and Cooking Techniques</li> <li>HACCP and Kitchen Sanitation Standards</li> <li>Teamwork and Time Management</li> <li>Adaptability and Learning Agility</li> <li>Food Presentation and Plating Basics</li> </ul>

Commis Chef 3 Casablanca Beach Club

The First Group

Daily report management<ul><li>Development of strategies for direct office tour</li><li>Maximizing concierge revenue through excursions and tours direct sales</li><li>Monthly production report on revenue generated via Concierge team</li><li>Guiding Concierge team on proper procedures + guest handling</li><li>Putting procedures and processes in place for VIP check in, tour generation and excursion selling + booking to in house guests</li><li>Managing logistics of the tours booked for guests</li><li>Providing TFG owners/investors in house with dedicated preferential treatment and ensuring they are properly recognized</li><li>Ensuring that Concierge team has extensive knowledge about TFG, investment opportunities, hotels and Food &amp; Beverage venues and offers (such as weekly special themed nights , menus , cuisine we offer at different restaurants etc)</li><li>Ensuring Concierge team is well informed and well ready to answer any questions about UAE (Dubai in particular), and has in-depth knowledge of Dubai must-see attractions and tours</li><li>Signing up clients for upcoming TFG Hotels loyalty program</li><li>Being able to stand in and replace (if and when needed) TFG Concierge reps, encompassing all their daily duties</li></ul>

Concierge - The First Collection

IHG Hotels & Resorts

Job Title Chief Concierge voco Dubai Dubai, UAE Job Description Chief Concierge voco Dubai Dubai, UAE Role Summary IHG Hotels &amp; Resorts is seeking a Chief Concierge to join voco Dubai. In this role, you will lead the concierge team, ensuring guests enjoy a seamless and memorable stay from the moment they arrive. You will be responsible for providing expert local knowledge, handling guest requests with professionalism, and maintaining high standards of discretion and service excellence. This role requires strong leadership skills and a genuine passion for hospitality. Job Details Location: United Arab Emirates Location: Dubai Industry: Hospitality / Travel Function: Guest Services / Concierge Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full-time What You ll Do * Build strong guest relationships by delivering personalized, efficient, and professional concierge services * Provide accurate and insightful recommendations for dining, attractions, and local events * Handle guest issues promptly, using feedback to enhance service quality * Lead and manage the concierge team, setting high service standards and delegating responsibilities effectively * Ensure guest privacy, discretion, and confidentiality in all interactions * Promote hotel facilities and services, acting as a brand ambassador to enhance revenue opportunities * Maintain knowledge of current city events, transport options, and local partners to provide up-to-date information Ideal Profile * At least 4 years of experience in an upscale hotel as a Concierge or related position * Minimum 1 year of supervisory experience leading a guest services team * High school diploma required; a college or university degree is an advantage * Strong communication, leadership, and customer service skills * Ability to multitask and perform well under pressure while maintaining high standards * Fluent in English; knowledge of additional languages is highly desirable * Exceptional time management, reliability, and professional presentation

Chief Concierge voco Dubai Dubai, UAE

Explore 478+ Chef concierge in Dubai this November. Find roles across top companies and apply now to boost your career.

478 chef concierge jobs IN Dubai

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Concierge - The First Collection

Chief Concierge voco Dubai Dubai, UAE