receptionist

reservation agent

clerk-reservations

guest communication executive (reservation) Jobs in Istanbul

guest communication executive (reservation)

housekeeping room attendant Jobs in Istanbul

housekeeping room attendant

clerk reservations

Marriott International

<div>Additional Information 
Job Number25169161 
Job CategoryReservations 
LocationSheraton Istanbul Levent, Buyukdere Caddesi No 3-4, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34330 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
</div>Marriott International olarak, kap&#305;s&#305; herkese a&ccedil;&#305;k ve f&#305;rsata eri&#351;im imk&acirc;n&#305; sunan bir e&#351;it f&#305;rsat i&#351;vereni olmaya kararl&#305;y&#305;z. &Ccedil;al&#305;&#351;ma arkada&#351;lar&#305;m&#305;z&#305;n, &ouml;zg&uuml;n arka planlar&#305;na de&#287;er verilen ve ge&ccedil;mi&#351;leriyle birlikte kabul g&ouml;rd&uuml;kleri bir i&#351; ortam&#305;n&#305; etkin bir &#351;ekilde te&#351;vik ediyoruz. En g&uuml;&ccedil;l&uuml; yan&#305;m&#305;z, &ccedil;al&#305;&#351;ma arkada&#351;lar&#305;m&#305;z&#305;n beraberlerinde getirdikleri zengin k&uuml;lt&uuml;r, yetenek ve deneyimlerdir. Ki&#351;inin engellilik durumuna, askerlik durumuna veya y&uuml;r&uuml;rl&uuml;kteki yasalarla korunan di&#287;er durumlara dayal&#305; ayr&#305;mc&#305;l&#305;k da d&acirc;hil olmak &uuml;zere, her t&uuml;rl&uuml; ayr&#305;mc&#305;l&#305;&#287;a kar&#351;&#305;y&#305;z.
Sheraton ailesine kat&#305;ld&#305;&#287;&#305;n&#305;zda, k&uuml;resel toplulu&#287;umuzun da bir &uuml;yesi haline gelirsiniz. 1937'den beri insanlar&#305;n bir araya gelmek ve ba&#287;lant&#305; kurmak i&ccedil;in se&ccedil;ti&#287;i bir mekan olduk. Sheraton &ccedil;al&#305;&#351;anlar&#305; d&uuml;nya genelinde 400'&uuml; a&#351;k&#305;n topluluklar&#305;yla bir aidiyet duygusu yarat&#305;r. &#304;lgi &ccedil;ekici deneyimler ve d&uuml;&#351;&uuml;nceli hizmet anlay&#305;&#351;&#305;yla misafirleri bizimle konaklamaya davet ediyor, onlar&#305; en iyi &#351;ekilde a&#287;&#305;rl&#305;yor ve birbirleriyle ba&#287;lant&#305; kurmaya te&#351;vik ediyoruz. Anlaml&#305; bir misafir deneyimi sunmaktan heyecan duyan bir tak&#305;m oyuncusuysan&#305;z, bir sonraki kariyer f&#305;rsat&#305;n&#305;z&#305; Sheraton'da ke&#351;fetmenizi tavsiye ediyoruz. 'D&uuml;nyan&#305;n Bulu&#351;ma Yeri' olma misyonumuzda bize kat&#305;l&#305;n. Sheraton Hotels &amp; Resorts'a kat&#305;larak, Marriott International &ccedil;at&#305;s&#305; alt&#305;ndaki bir markalar portf&ouml;y&uuml;n&uuml;n par&ccedil;as&#305; olursunuz. &#304;&#351;inizi en iyi &#351;ekilde yapabilece&#287;iniz yeri tercih edin, amac&#305;n&#305;z&#305; ger&ccedil;ekle&#351;tirmeye ba&#351;lay&#305;n, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi olun ve hayallerinize ula&#351;may&#305; ba&#351;ar&#305;n.</div></div>

Clerk-Reservations

HSH Group (owner and operator of The Peninsula Hotels)

<div>Set along the dazzling Bosphorus waterfront in the historic district of Karak&ouml;y, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings &ndash; three of them historic and beautifully restored &ndash; and welcomes guests arriving by land or sea. 

<ul>
<li>An exceptional opportunity to join our high-profile hotel in Istanbul.</li>
<li>The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.</li>
<li>Be a part of the highly experienced team.</li></ul> 
 
Key accountabilities 

<ul>
<li>Responsible for all outgoing and incoming customer calls, verifying accuracy and handling emergency issues.</li>
<li>Ensuring that all calls are handled overseeing Restaurant, SPA and Hotel Reservations</li>
<li>Representing the hotel in accordance with all Peninsula Standards and Service Principles</li></ul> 


General requirements 

<ul>
<li>Minimum 1-year experience in a similar role within Front Office or Reservations in a Luxury Hotel environment with similar standards and expectations.</li>
<li>Thorough knowledge of customer service needs and techniques.</li>
<li>Excellent communication, time management, organisational skills, highly adaptable with a focus on problem solving, naturally positive.</li>
<li>Excellent time management, organisational skills, highly adaptable with a focus on problem solving, naturally positive.</li>
<li>Fluent English communication proficiency. Expertise in a second language would be desirable.</li></ul> 


We look forward to welcoming you to the Peninsula family and receiving your resume.</div>

Guest Communication Executive (Reservation)

Accor

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Respond to customer enquiries and reservation requests via phone, email, and messages
 </li>
 <li>
 Assist guests in selecting the best options to suit their preferences and needs
 </li>
 <li>
 Accurately input and maintain reservation details in our system
 </li>
 <li>
 Inform guests about hotel services, current promotions, and special packages
 </li>
 <li>
 Modify or cancel reservations as required, ensuring guest satisfaction
 </li>
 <li>
 Work closely with the Front Office and Sales teams to deliver seamless service
 </li>
 <li>
 Handle guest concerns or complaints in a courteous and solution-focused manner
 </li>
 <li>
 Keep accurate and organized records of customer interactions and bookings
 </li>
 <li>
 Follow company procedures and policies relating to reservations and payments
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills, with a friendly and empathetic demeanor
 </li>
 <li>
 Proficiency in reservation management systems and general computer skills
 </li>
 <li>
 Strong problem-solving abilities and attention to detail
 </li>
 <li>
 Demonstrated ability to multi-task and remain calm under pressure
 </li>
 <li>
 Cultural sensitivity and awareness, with a customer-focused mindset
 </li>
 <li>
 Fluency in English required;
 </li>
 <li>
 In-depth knowledge of luxury hospitality standards and practices
 </li>
 <li>
 Flexibility to work various shifts, as required
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Reservation Agent

<div>Additional Information 
Job Number25168434 
Job CategorySpa 
LocationThe St. Regis Istanbul, Mim Kemal Oke Cad No 35, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34367 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs. 
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Spa Receptionist

DFDS

<div>
 
 DFDS is looking for a
 
 Operation Specialist
 
 to strengthen our logistics operations and ensure excellent customer experience.
 
 
 
 
 
 
 Be part of the movement &ndash; and play your part.
 
 
 
 
 
 
 In This Role, You Will:
 
 
 As an Operations Specialist, you will be responsible for coordinating shipments by ship and train according to pre-planned vehicle routes. Your duties will include planning, monitoring, and controlling tow truck assignments and partial shipments. You will proactively identify potential issues or unexpected developments that may impact transportation processes, alert operations managers, and collaborate on finding effective solutions.
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Ship and train organizations according to the routes of the vehicles planned to be shipped, planning, monitoring and controlling tow truck assignments and partial planning,
 </li>
 <li>
 Detecting potential problems or unplanned developments that may affect the transportation processes in advance, to warn the operation managers and to cooperate in finding solutions,
 </li>
 <li>
 Making ship and train reservations and uploading relevant information and documents to the system,
 </li>
 <li>
 Performing route density analysis and creating an intermodal transportation plan accordingly,
 </li>
 <li>
 Planning by coordinating with operation teams.
 </li>
 </ul>
 
 
 
 
 What We&rsquo;re Looking For:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a related field,
 </li>
 <li>
 Planning and operation experience in the logistics sector,
 </li>
 <li>
 Knowledge and experience in intermodal transportation and partial transportation,
 </li>
 <li>
 Proficient in English, preferably German or French,
 </li>
 <li>
 Strong communication skills,
 </li>
 <li>
 Prone to team work,
 </li>
 <li>
 Analytical thinking and problem-solving skills,
 </li>
 <li>
 Team player,
 </li>
 <li>
 Planning, organizing, tracking and reporting skills,
 </li>
 <li>
 Proficient in MS Office.
 </li>
 </ul>
 
 
</div>

Logistics Operations Specialist (Road Transport)

Odeon Software & Technology

<div>
 
 T
 
 Odeon Technology
 
 is a Coral Travel Group Company. Coral Travel Group has been carrying out its operations in the tourism sector since 1992 in 22 countries with its 37 companies and 4300 professionals and now serves more than 3 million tourists every year.
 
 
 
 
 
 
 Odeon Technology
 
 was established in 2019 to create effective and technological solutions for the group affiliates in tourism industry.
 
 
 
 
 
 With the strategies that it has developed and will develop in the future, the company carries out the necessary infrastructure works especially in the world tourism industry so that its customers can respond to both the market and their own needs.
 
 
 
 
 
 🌐 Learn more about us at
 
 odeontechnology.com
 
 and explore our
 
 LinkedIn Life
 
 page.
 
 
 
 
 
 As Odeon Technology, we are looking for a &ldquo;
 
 HR Business Partner
 
 &rdquo; for our HR team!
 
 
 
 
 
 
 
 WHAT YOU&rsquo;LL DO
 
 
 
 <ul>
 <li>
 Assist with day to day operations of the HR functions and duties (Competency-based Recruitment, Performance Management, Training and Development Management, Career Planning),
 </li>
 <li>
 Manage recruitment strategies to achieve required staffing levels in relevant departments,
 </li>
 <li>
 Create and oversee the implementation of the procedures that support and enhance employee performance as per the company&rsquo;s objectives,
 </li>
 <li>
 Organize the program of internal and external training and takes responsibility for training reports and documentation after the training,
 </li>
 <li>
 Works closely with line managers to understand business needs and to ensure a common ground in their people decisions.
 </li>
 </ul>
 
 
 
 
 
 
 WHO YOU ARE
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in related fields. Master degree is a plus,
 </li>
 <li>
 Minimum 3 years of experience in technology industry working as an HR Business Partner with comprehensive HR knowledge, especially hands-on experience in partnering with business departments,
 </li>
 <li>
 Developed analytical thinking, planning and organizational skills,
 </li>
 <li>
 Successful in relationship management,
 </li>
 <li>
 Advanced level of English,
 </li>
 <li>
 Able to use MS Office programs well.
 </li>
 </ul>
 
 
 
 
 
 
 ODEON TECHNOLOGY LIFE
 
 
 
 <ul>
 <li>
 Remote working conditions,
 </li>
 <li>
 Private health insurance,
 </li>
 <li>
 Competitive salary and food ticket benefits,
 </li>
 <li>
 A great working environment where there is no hierarchy with servant leadership methods,
 </li>
 <li>
 Weekly Tech Talks,
 </li>
 <li>
 Udemy access for all employees,
 </li>
 <li>
 Discounts for your hotel reservations.
 </li>
 </ul>
 
 
 
 
 Odeon Yaz&inodot;l&inodot;m ve Teknoloji A.&Scedil;. olarak 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu ile ilgili Ayd&inodot;nlatma Metni ve Gizlilik Politikas&inodot;'n&inodot;n detaylar&inodot;na web sitemiz &uuml;zerinden ula&scedil;&inodot;m sa&gbreve;layabilirsiniz.
 
</div>

HR Business Partner

<div>Additional Information 
Job Number25163136 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Istanbul City Center, Haci Ahmet Mah, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34440 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Monitoring Property Operations
<ul><li>Monitors and ensures compliance with all Guidelines to Operations.</li></ul>
<ul><li>Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).</li></ul>
<ul><li>Ensures employees are working in a safe environment.</li></ul>
<ul><li>Manages all period-end inventories.</li></ul> 
Supporting Profitability and Revenue Goals
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul>
<ul><li>Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.</li></ul>
<ul><li>Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.</li></ul>
<ul><li>Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.</li></ul>
<ul><li>Administers plans and actions to keep chargebacks and rebates to a minimum.</li></ul>
<ul><li>Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.</li></ul>
<ul><li>Manages employee hours.</li></ul>
<ul><li>Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.</li></ul> 
Supporting Human Resources Activities
<ul><li>Promotes participation in property safety-related programs.</li></ul>
<ul><li>Monitors employee attendance and records absences/tardiness.</li></ul>
<ul><li>Promotes teamwork and employee morale.</li></ul>
<ul><li>Keeps employees informed regarding new operational procedures, standards, or programs.</li></ul>
<ul><li>Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations).</li></ul>
<ul><li>Ensures all employees have complete knowledge of emergency procedures.</li></ul>
<ul><li>Encourages employee relations through gifts, parties, outings.</li></ul>
<ul><li>Creates incentives that will promote better service and profit for the property.</li></ul>
<ul><li>Assists operations manager in processing employee payroll weekly.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Night Manager I

Explore 14+ Clerk reservations in Istanbul this November. Find roles across top companies and apply now to boost your career.