client success manager – 1 Jobs in Islamabad Pakistan

client success manager – 1

client acquisition specialist Jobs in Islamabad Pakistan

client acquisition specialist

client success manager – 2 Jobs in Islamabad Pakistan

client success manager – 2

customer solutions manager Jobs in Islamabad Pakistan

customer solutions manager

customer success specialist Jobs in Islamabad Pakistan

customer success specialist

client solutions specialist

Prime System Solutions

<div>
 The Client Solutions Specialist is responsible for preparing accurate and competitive quotes for IT products, services, agreements, and renewals. They will work closely with sales, client strategy, procurement, and architecture departments to gather relevant information to understand the requirements and provide comprehensive pricing information. The role requires strong analytical skills, attention to detail, and excellent communication abilities to effectively collaborate with internal and external stakeholders.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Prepare accurate and detailed quotes for products/services based on customer requirements, pricing guidelines, and company policies
 </li>
 <li>
 Collaborate with client strategy, procurement, architecture, product managers, and other internal stakeholders to gather necessary information for creating quoting and maintaining quoting templates
 </li>
 <li>
 Analyze customer requests, specifications, and pricing structures to determine the appropriate pricing strategy
 </li>
 <li>
 Maintain a comprehensive and up-to-date database of pricing information, product catalogs, and relevant documents
 </li>
 <li>
 Review and validate quotes for accuracy, completeness, and adherence to company policies and pricing guidelines
 </li>
 <li>
 Coordinate with various departments to ensure smooth quote approval
 </li>
 <li>
 Communicate with customers to address inquiries, clarify requirements, and provide necessary information related to quotes
 </li>
 <li>
 Monitor and track quote status, follow up on pending quotes, and provide timely updates to other teams
 </li>
 <li>
 Continuously identify opportunities for process improvement, streamline workflows, and enhance efficiency in the quoting process
 </li>
 <li>
 Contribute to client documentation with accuracy and ensure data integrity.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3+ years Customer Service Representative experience, required
 </li>
 <li>
 Associate or bachelor's degree or equivalent real-world experience
 </li>
 <li>
 Strong analytical skills with the ability to interpret and analyze complex pricing structures and customer requirements
 </li>
 <li>
 Excellent attention to detail and accuracy, ensuring that quotes are accurate and comply with company policies
 </li>
 <li>
 Proficient in using quoting software, CRM systems, and Microsoft Office suite (Excel, Word, PowerPoint)
 </li>
 <li>
 Exceptional organizational and time management skills, with the ability to handle multiple tasks simultaneously and meet deadlines
 </li>
 <li>
 Effective communication skills, both verbal and written, to collaborate with internal teams and communicate with customers professionally
 </li>
 <li>
 A proactive and self-motivated mindset, with the ability to work independently and as part of a team
 </li>
 <li>
 Knowledge of sales processes, pricing strategies, and customer relationship management is a plus
 </li>
 <li>
 High level of integrity and commitment to maintaining confidentiality when handling sensitive pricing and customer information
 </li>
 </ul>
</div>

Client Solutions Specialist

Creative Garage Pvt Ltd

<div>
 
 We're actively seeking motivated and results-driven Client Acquisition Specialist (B2C) from Islamabad/Rawalpindi to join our team on immediate basis ( must have served the notice period)
 
 
 
 
 
 In this role, you'll connect with new investors, introduce them to our trading platforms and services and help them get started on their investing journey.
 
 
 
 
 
 Key Responsibilities
 
 
 * Develop and execute strategies to acquire new clients interested in stock market trading and investment.
 
 
 * Generate leads through outbound cold calling.
 
 
 * Qualify prospects and educate them about our platform features, tools, account types and benefits
 
 
 * Guide potential clients through the onboarding process (KYC, account setup, funding, etc.)
 
 
 * Maintain a high level of product knowledge (broking tools, investment products, compliance norms)
 
 
 * Achieve weekly/monthly targets for sign-ups, activations and funded accounts
 
 
 * Monitor acquisition metrics like conversion rates and retention indicators.
 
 
 
 
 
 
 
 
 Requirements
 
 
 * Bachelor&rsquo;s degree in business/sales or a related field
 
 
 * 2+ years of experience in international client acquisition in financial services/stockbroking or outbound sales
 
 
 * Proficiency in CRM tools and basic data analytics
 
 
 * Familiarity with lead generation techniques and effectively closing sales deals through cold calling.
 
 
 * Excellent communication, persuasion and interpersonal skills
 
 
 * Ability to handle high-pressure situations effectively, demonstrating resilience and adaptability.
 
 
 
 
 
 
 
 
 Benefits:
 
 
 
 
 
 * PKR 80,000 Salary , bonus &amp; uncapped commission
 
 
 * Paid leaves and paid training days.
 
 
 * Opportunities for career growth and advancement within the company.
 
 
 * Health insurance including Medical Emergencies, Accidents &amp; Maternity.
 
 
 * Annual leaves Encashment
 
 
 
 
 
 
 
 
 Location: Islamabad
 
 
 Timing: 11 AM &ndash; 8 PM
 
 
 Job type: On-site (full time)
 
 
 
 
 
 
 
 
 Note:&nbsp;
 
 
 * Please ensure you have read the job requirements carefully before applying.
 
 
 * Candidates from Islamabad/Rawalpindi only who can join immediately and meet the job criteria will be considered.
 
 
 * Irrelevant or random applications other than outbound sales/cold calling experience will be rejected.
 
</div>

Client Acquisition Specialist

Job Description:We're actively seeking a motivated and results-driven Client Acquisition Specialist (B2C) from Islamabad/Rawalpindi to join our team on immediate basis.In this role, you'll connect with new investors, introduce them to our trading platforms and services and help them get started on their investing journey.Key Responsibilities<ul><li>Develop and execute strategies to acquire new clients interested in stock market trading and investment.</li><li>Generate leads through outbound cold calling.</li><li>Qualify prospects and educate them about our platform features, tools, account types and benefits</li><li>Guide potential clients through the onboarding process (KYC, account setup, funding, etc.)</li><li>Maintain a high level of product knowledge (broking tools, investment products, compliance norms)</li><li>Achieve weekly/monthly targets for sign-ups, activations and funded accounts</li><li>Monitor acquisition metrics like conversion rates and retention indicators.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business/Sales or a related field</li><li>2+ years of experience in client acquisition in financial services, stockbroking or outbound sales through cold calling.</li><li>Proficiency in CRM tools and basic data analytics</li><li>Familiarity with lead generation techniques and successful sales strategies.</li><li>Excellent English communication, persuasion, and interpersonal skills</li><li>Ability to handle high-pressure situations effectively, demonstrating resilience and adaptability.</li></ul>Benefits: <ul><li>Salary:80K, bonus &amp; uncapped commission</li><li>Paid leaves and paid training days.</li><li>Health insurance including Medical Emergencies, Accidents &amp; Maternity.</li><li>Annual leaves Encashment</li><li>Opportunities for career growth and advancement within the company.</li></ul>Location: IslamabadTiming: 11 AM &ndash; 8 PM (Mon - Fri)Job type: On-site (Full Time)Note: Candidates from Islamabad/Rawalpindi only who can join immediately (must have served the notice period) and meet the job criteria will be considered. Irrelevant or random applications will be rejected.Job Type: Full-timePay: Rs75,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Application Question(s):<ul><li>Are are available to join immediately?</li><li>Do you have experience in handling the international clients though outbound calls?</li><li>Are you fluent in English (spoken and written)?</li><li>Have you previously worked in a target-based sales environment where you had to meet monthly sales targets?</li></ul>Experience:<ul><li>Outbound sales: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

WellnessLiving

Title: Merchant Solutions Specialist
 Location: Plot No: 4, Road GLC-04, Business Park, IBECHS (Zone-IV), Gulberg Green, Islamabad
 Working Hours: 9:00 am – 5:00 pm EST (6:00pm to 2:00am PKT)
 Job Nature: Permanent, Onsite, Full-time (40 hours per week)
 
About Us: 
WellnessLiving isn’t just our name, it’s who we are. We’re the software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals—professionally and personally. From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business.
 When you join WellnessLiving, you join a team that is customer-focused, community-centered, and forward-thinking and is continuously improving and innovating. We celebrate your wins, recognize your strengths, learn together, and inspire each other to reach new heights, offering a variety of benefits to help you lead happier and healthier lives.
 
About You: 
We are a growing team of bright, ambitious individuals who are seeking like-minded candidates who can help us take our brand to the next level! We are looking for someone who can think outside of the box and isn’t afraid to push the envelope. The ideal candidate is an experienced sales professional who doesn't stray away from a challenge, thrives in a quota driven environment, and is passionate about health & fitness.
 Our ideal candidate will possess the following characteristics:
 <ul>
<li>Teamwork and Collaboration — Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.</li>
<li>Critical Thinking and Problem-Solving — The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.</li>
<li>Strong Work Ethic — Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.</li>
<li>Natural Leadership Skills — Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.</li>
<li>Entrepreneurial Spirit and Business Mindset — Embraces innovation and continuous improvement, seeks change, and knows current industry trends, practices, and technology.</li>
<li>Time Management — Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along.</li>
</ul>
Responsibilities: 
<ul>
<li>Embody our brand values and uphold our reputation in the market as a positive representative of WellnessLiving. This involves understanding our brand values, leaving a positive online presence, being transparent with our customers, and focusing on a customer-centric approach.</li>
<li>Maintain a collaborative and solution-oriented approach when assisting colleagues through clear communication, setting clear goals, encouraging feedback, and displaying flexibility.</li>
<li>Demonstrate dedication to teamwork and problem-solving by proactively assisting colleagues in other departments with merchant processing inquiries.</li>
<li>Foster a culture for continuous improvement within the organization by identifying areas of improvement within work procedures and collaborating with the leadership team to provide valuable insights and innovative ideas.</li>
<li>Prioritize timely and efficient responses to merchant inquiries. You will work towards predefined Service Level Objectives, prioritizing escalated tickets and delivering exceptional support to our customers.</li>
<li>Deliver exceptional customer service and maintain a seamless and consistent experience for all merchants by thoroughly investigating and providing quality responses to merchant inquiries through phone, email, and tickets.</li>
<li>Handling sensitive information with the utmost care and confidentiality is crucial in this role. You will be entrusted with safeguarding all accounts, ensuring their peace of mind. This involves adhering to company policies regarding: Information Safeguards in the Information Classification Policy and Data Handling in the Acceptable Use Policy.</li>
<li>Submit and manage hardware orders and returns, ensuring accurate and prompt delivery to our customers.</li>
<li>Efficiently perform your duties by utilizing and adapting to platforms such as Zoho and various payment portals.</li>
<li>In addition to your core responsibilities, assist Merchant Processing leadership with other tasks when required.</li>
</ul>
Skills & Qualifications: 
<ul>
<li>Previous experience in a customer service or support role, preferably in Technology, Fintech, or Financial Services.</li>
<li>Experience in providing technical support or troubleshooting for software applications.</li>
<li>Demonstrated experience in resolving complex issues and providing satisfactory solutions.</li>
<li>Experience using customer relationship management (CRM) systems or ticketing systems for issue tracking.</li>
<li>Experience using the Microsoft tool stack including Office, word, and Excel.</li>
<li>Previous roles that required managing multiple tasks simultaneously.</li>
<li>Experience working with payment processors and/or financial institutions.</li>
<li>Coordination with internal teams and external processors for issue resolution.</li>
</ul>
Good to have: 
<ul>
<li>Experience managing the end-to-end chargeback process, from notification to resolution.</li>
<li>Strong communication skills (written and verbal).</li>
<li>Analytical mindset to diagnose and resolve customer issues.</li>
<li>Thoroughness in investigating and resolving customer-related issues.</li>
<li>Ability to work effectively in a team-oriented environment.</li>
<li>Accurate and detailed documentation of customer interactions and issue resolutions.</li>
<li>Familiarity with various payment methods (credit cards, e-wallets, etc.).</li>
</ul>
 What we Offer: 
<ul>
<li>Competitive salary package based on experience</li>
<li>Comprehensive Group Health and Life Insurance</li>
<li>Gratuity</li>
<li>EOBI</li>
<li>Transport facility (If place of residency is within a 20-kilometer radius of company’s address) / Fuel allowance</li>
<li>Paid time off (Annual, Sick, Casual, Bereavement, Parental)</li>
<li>Quarterly fun event</li>
<li>Staff recognition programs</li>
<li>Staff training programs</li>
<li>Career progression. We have a long-standing history of promotion from within</li>
<li>An enriched workplace culture that supports growth, development, and, most importantly, having fun!</li>
</ul>
Please note that those who meet the qualifications for the position will be contacted directly. We appreciate you taking the time and look forward to reviewing your application.
 
WellnessLiving is an equal-opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate’s qualifications and experiences as they directly relate to professional competencies. WellnessLiving does not discriminate against any employee or potential employee because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees.
 
We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach.

Merchant Solutions Specialist

ezBike

ezBike is a leading provider of electric bike solutions, committed to enhancing urban mobility and sustainability. We are seeking a dedicated Live Operations Specialist to join our team and ensure the seamless functioning of our electric bike fleet.Key Responsibilities:Tracker Management:- Monitor and ensure the proper functioning of GPS trackers on all electric bikes.- Troubleshoot and resolve any tracking issues promptly to maintain real-time visibility.Swapping Station Oversight:- Ensure that battery swapping stations are operational and adequately stocked.- Conduct regular checks and maintenance to optimize performance and user experience.After-Sales Support for Clients:- Manage and support after-sales service for corporate clients, ensuring their needs are met and issues resolved quickly.- Collaborate with the sales and customer service teams to enhance client satisfaction.Data Reporting and Analysis:- Prepare regular reports on operations metrics, bike performance, and client feedback.- Use data insights to recommend improvements in operations and service offerings.Qualifications:- Bachelor&rsquo;s degree in Operations Management, Business Administration, or a related field.-2+ Experience in operations or logistics, preferably in the mobility or tech industry.- Strong analytical skills with the ability to interpret data and make informed decisions.- Excellent problem-solving skills and a proactive approach to operational challenges.- Proficient in using operational software and tools; experience with GPS tracking systems is a plus.Job Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

Sales & Operations Manager

Cybernetic Controls Ltd

<div>
 
 
 Department:
 
 Data
 
 
 
 Location:
 
 Islamabad
 
 
 
 
 Description
 
 
 
 
 Job summary
 
 
 We&rsquo;re a fast-growing regulatory technology company on a mission to help financial institutions achieve accurate regulatory reporting. We&rsquo;re looking for a number of motivated and experienced data analysts to join our team to work onsite. The roles will cover data analysis and some solutions development with plenty of room to develop your skills and experience. You will be exposed to a variety of trade reporting regulations with the opportunity to build a comprehensive understanding within this niche space.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Conducting detailed analysis across a broad range of data sources, producing timely and concise results
 </li>
 <li>
 Executing test runs on client data
 </li>
 <li>
 Overseeing the running of test runs on client data
 </li>
 <li>
 Data ingestion, manipulation and cleansing
 </li>
 <li>
 Potentially liaising with clients to understand their data and business requirements for their specific use case
 </li>
 <li>
 Writing detailed and succinct reports for clients and internal purposes
 </li>
 <li>
 Working to understand trade regulations to further innovate our existing industry leading services
 </li>
 <li>
 Collaborating with other analysts and developers in the team to create and maintain reliable, scalable, flexible data solutions
 </li>
 <li>
 Analysing data issues or queries raised by clients and working with experts in the regulations to agree a response for the client issue
 </li>
 <li>
 Reacting to problems or issues in a timely fashion, ensuring minimum disruption to service
 </li>
 <li>
 Supporting the Data Specialist and Delivery Manager and the Delivery Team Leaders in delivering client engagements
 </li>
 <li>
 Upholding and ensuring high levels of client data security, whilst following information security policies
 
 
 </li>
 </ul>
 
 Skills, Knowledge and Expertise
 
 
 
 <ul>
 <li>
 Are proficient or preferably have a degree or above in Computer Science or Mathematics or a relevant subject (or equivalent experience within the workforce). Have technical knowledge and appreciation of the software development process
 </li>
 <li>
 Pride yourself on having excellent problem-solving skills and high levels of common sense
 </li>
 <li>
 Are extremely comfortable and able with data, extracting the maximum value out of it
 </li>
 <li>
 Can organise and prioritise your own workload, with a strong work ethic
 </li>
 <li>
 Ability to analyse unique and bespoke datasets, ensuring a comprehensive understanding is achieved
 </li>
 <li>
 Have good verbal and written communication skills, with an inquisitive eye for detail
 </li>
 <li>
 Have experience with a programming language such as Python or SQL
 </li>
 <li>
 Are comfortable in a fast-paced, innovative environment
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Private healthcare contribution
 </li>
 <li>
 Annual pay review
 </li>
 <li>
 Regular team socials
 </li>
 <li>
 Working within a culture of innovation and collaboration
 </li>
 <li>
 Opportunity to play a key role in a pioneering growth company
 </li>
 <li>
 Company Laptop will be provided
 </li>
 </ul>
</div>

KR142 Trainee Data Analyst (Onsite - Islamabad)

<div><h3 class="jobSectionHeader">Description</h3><div> 

Overview 
At Cybernetic Controls Limited (CCL), we are committed to global leadership in providing innovative digital solutions that empower businesses to reach their full potential. As a remote-first company, we believe in empowering our employees to work in a way that best suits their individual needs, fostering a culture of flexibility and trust. Since our founding in 2020, we have successfully delivered high-quality resources to our clients in the FinTech sector across various business areas. Read more on the Cybernetic Controls website. 
 
Our client 
Kaizen are regulatory and data specialists on a mission to revolutionise compliance and make it easier for financial firms to work with regulation. By combining regulatory expertise with advanced technology, we&rsquo;ve developed our award winning automated services for trade and transaction reporting assurance, research and surveillance, shareholding disclosure and our Single Rulebook digital platform. It&rsquo;s our forensic focus on data accuracy that sets us apart and we are proud to call many of the world&rsquo;s largest banks, asset managers, hedge funds and brokers as our clients. Kaizen helps clients reduce costs, improve data quality and meet their compliance obligations. 
 
Job summary</div><div>
We&rsquo;re a fast-growing regulatory technology company on a mission to help financial institutions achieve accurate regulatory reporting. We&rsquo;re looking for a number of motivated and experienced data analysts to join our team to work onsite. The roles will cover data analysis and some solutions development with plenty of room to develop your skills and experience. You will be exposed to a variety of trade reporting regulations with the opportunity to build a comprehensive understanding within this niche space.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Conducting detailed analysis across a broad range of data sources, producing timely and concise results</li>
<li>Executing test runs on client data</li>
<li>Overseeing the running of test runs on client data</li>
<li>Data ingestion, manipulation and cleansing</li>
<li>Potentially liaising with clients to understand their data and business requirements for their specific use case</li>
<li>Writing detailed and succinct reports for clients and internal purposes</li>
<li>Working to understand trade regulations to further innovate our existing industry leading services</li>
<li>Collaborating with other analysts and developers in the team to create and maintain reliable, scalable, flexible data solutions</li>
<li>Analysing data issues or queries raised by clients and working with experts in the regulations to agree a response for the client issue</li>
<li>Reacting to problems or issues in a timely fashion, ensuring minimum disruption to service</li>
<li>Supporting the Data Specialist and Delivery Manager and the Delivery Team Leaders in delivering client engagements</li>
<li>Upholding and ensuring high levels of client data security, whilst following Kaizen&rsquo;s information security policies</li></ul> 
<h3 class="jobSectionHeader">
Skills, Knowledge and Expertise</h3> 
<ul>
<li>
Are proficient or preferably have a degree or above in Computer Science or Mathematics or a relevant subject (or equivalent experience within the workforce). Have technical knowledge and appreciation of the software development process</li>
<li>Pride yourself on having excellent problem-solving skills and high levels of common sense</li>
<li>Are extremely comfortable and able with data, extracting the maximum value out of it</li>
<li>Can organise and prioritise your own workload, with a strong work ethic</li>
<li>Ability to analyse unique and bespoke datasets, ensuring a comprehensive understanding is achieved</li>
<li>Have good verbal and written communication skills, with an inquisitive eye for detail</li>
<li>Have experience with a programming language such as Python or SQL</li>
<li>Are comfortable in a fast-paced, innovative environment</li></ul> 
<h3 class="jobSectionHeader">
Benefits</h3> 
<ul>
<li>
Competitive salary package</li>
<li>Private healthcare contribution</li>
<li>Annual pay review</li>
<li>Regular team socials</li>
<li>Working within a culture of innovation and collaboration</li>
<li>Opportunity to play a key role in a pioneering growth company</li>
<li>Company Laptop will be provided</li></ul> 
<h3 class="jobSectionHeader">
About KRL</h3><div>
Founded in 2020 and based in the UK, at Cybernetic Controls Limited (CCL), we are committed to global leadership in providing innovative digital solutions that empower businesses to reach their full potential. As a remote-first company, we believe in empowering our employees to work in a way that best suits their individual needs, fostering a culture of flexibility and trust. Since our founding in 2020, we have successfully delivered high-quality resources to our clients in the FinTech sector across various business areas. Read more on the Cybernetic Controls website.</div></div>

Explore 615+ Client solutions specialist in Islamabad Pakistan this November. Find roles across top companies and apply now to boost your career.

615 client solutions specialist jobs IN Islamabad Pakistan

Client Solutions Specialist

Client Acquisition Specialist

Client Acquisition Specialist

Merchant Solutions Specialist

Sales & Operations Manager

KR142 Trainee Data Analyst (Onsite - Islamabad)

KR142 Trainee Data Analyst (Onsite - Islamabad)