guest service executive (arabic speaker) Jobs in Manama Bahrain

guest service executive (arabic speaker)

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restaurant manager Jobs in Manama Bahrain

restaurant manager

sales manager - gcc Jobs in Manama Bahrain

sales manager - gcc

accounts receivable executive (bahraini only) Jobs in Manama Bahrain

accounts receivable executive (bahraini only)

complex restaurants manager arabic speaker only

Marriott International

<div>Additional Information 
Job Number25169824 
Job CategoryFood and Beverage &amp; Culinary 
LocationThe Westin City Centre Bahrain, Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Day-to-Day Operations
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul> 
Leading Food and Beverage Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Ensures staff understands local, state and Federal liquor laws.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures corrective action is taken to continuously improve service results.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures recognition is taking place across areas of responsibility.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li></ul>
<ul><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Complex Restaurants Manager (Arabic Speaker Only)

Hilton

<div>Guest Service Executive (Arabic Speaker)
A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out. 
 
 
What will I be doing? 
As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:
<ul><li>Assign and instruct Guest Service Agents, Operators and Bell Attendants in details of work</li>
<li>Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.</li>
<li>Assist Guest Service Agents, Operators, Reservation Agents, Bell Attendants and other departments with any questions or requests</li>
<li>Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution</li>
<li>Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards</li>
<li>Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager</li>
<li>Respond promptly to guest requests for a supervisor or manager</li>
<li>Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place</li>
<li>Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel</li>
<li>Ensure our customers receive a fast, efficient and friendly check in and check out</li>
<li>Ensure all customers&rsquo; queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained</li>
<li>Preparation and co-ordination of group arrivals/departures.</li>
<li>Ensure a good performance oriented working environment within the department and motivate the staff</li>
<li>Participate regularly in training courses and put the skills learned there into practice</li>
<li>Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly</li>
<li>Have detailed knowledge of the fire, safety and evacuation procedures of the hotel</li>
<li>Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary</li>
</ul>What are we looking for? 
A Guest Service Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts</li>
<li>Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error</li>
<li>Ability to listen effectively and comprehend the English language to understand and obtain instructions and information</li>
<li>Ability to see and hear in order to observe and detect signs of emergency situations</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Guest Service Executive (Arabic Speaker)

BADC

Job Title: Salesman &ndash; Fruits &amp; VegetablesLocation: Bahrain Employment Type: Full-timeAbout the Role:We are looking for a motivated and energetic Salesman to join our team. The Salesman will be responsible for promoting and selling fresh fruits and vegetables to customers, ensuring excellent service, and maintaining long-term client relationships. This role requires good communication skills, a strong sales mindset, and knowledge of fresh produce handling.Key Responsibilities:<ul><li>Promote and sell fruits and vegetables to customers, including supermarkets, restaurants, and wholesale buyers.</li><li>Develop and maintain relationships with existing clients while identifying new business opportunities.</li><li>Ensure proper product display, quality checks, and freshness of produce at all times.</li><li>Provide accurate information on product origin, pricing, and availability.</li><li>Monitor stock levels, arrange customer orders, and coordinate with the operations team for timely deliveries.</li><li>Achieve monthly sales targets and contribute to the overall growth of the company.</li><li>Handle customer inquiries, resolve complaints, and provide after sales support.</li><li>Knowledge and proper compliance with food safety standards.</li></ul>Requirements:<ul><li>Previous experience in sales, preferably in fresh produce (fruits and vegetables) or FMCG sector.</li><li>Strong communication and negotiation skills in English, Hindi, Arabic is an advantage.</li><li>Knowledge of fruits and vegetables, storage, and handling practices.</li><li>Valid Bahraini driving license.</li><li>Must be currently residing in Bahrain.</li></ul>Job Type: Full-time

Salesman - Fruits & Vegetables

XCYB TECH

Job description:What You&rsquo;ll Do<ul><li>Prospect, pitch, and close deals end-to-end (not just lead generation).</li><li>Sell high-value cybersecurity service subscriptions (business-focused).</li><li>Educate SMEs and enterprises on the value of monitoring, incident response, and compliance readiness.</li><li>Collaborate with our technical team, who will handle service delivery and onboarding (you focus only on closing deals).</li></ul>What We Provide<ul><li>Branded email and sales decks.</li><li>Full sales kit: presentations, objection-handling guides, and playbooks.</li><li>CRM / reporting support.</li><li>Technical onboarding team &mdash; no need for you to handle delivery.</li></ul>CompensationFixed payout per closed deal:<ul><li>Shield Package: USD $2,000 per closed deal.</li><li>Sentinel Package: USD $2,500 per closed deal.</li></ul>- Paid once client payment is confirmed (monthly, 6-month, or annual upfront).- One-time payment per deal (not recurring per month).- Unlimited earning potential &mdash; the more you close, the more you earn.Requirements<ul><li>Must be based in Bahrain (applications from outside Bahrain will not be considered).</li><li>Proven B2B sales experience (IT, SaaS, or cybersecurity sales preferred).</li><li>Strong prospecting and closing skills (full sales cycle).</li><li>Fluent in English (Arabic is a plus).</li><li>Knowledge of Dubai market and business culture.</li><li>Self-starter, motivated to source and close own leads.</li></ul>Why Join Us?<ul><li>Represent a premium cybersecurity brand with in-demand services.</li><li>Attractive fixed deal-based payouts.</li><li>Backed by full marketing and technical support.</li><li>Growth opportunities for high performers (Sales Lead &rarr; Regional Account Manager).</li></ul>Important:Only candidates currently residing in Bahrain will be considered.Job Type: Contract Contract length: 12 monthsPay: BD700.000 - BD900.000 per monthApplication Question(s):<ul><li>Do you currently reside in the Bahrain?</li><li>Do you have at least 2 years of B2B sales experience?</li><li>Have you previously sold IT, SaaS, or cybersecurity services?</li><li>Are you comfortable working on a commission-only basis with fixed payouts per closed deal?</li><li>How many new deals can you realistically close per month?</li></ul>

Commission-Based Sales Representative (Cybersecurity Services)

talabat

<div>
 When you think of food delivery in the MENA region, talabat is likely the first name that comes to mind. Established in Kuwait in 2004, we have rapidly expanded to become a leading player in the region. Today, we proudly facilitate the delivery of hundreds of millions of orders annually, ranging from food to groceries and other essential products, across countries with a dedicated team of 3K+ employees
 
 
 Our vast network includes partnerships with more than 27K+ brands and nearly 50K branches. Notably, our innovative Quick Commerce platform, talabat Mart (tMart), revolutionizes grocery delivery, ensuring essentials reach our customers within just 30 minutes
 
 
 At talabat, we are committed to fostering a sustainable ecosystem that benefits our customers, partners, team members, riders, and the communities we serve. Our #techforgood initiative exemplifies this commitment by enabling customers to effortlessly contribute to vital causes. Since launching in 2020, this program has facilitated the donation of over one million meals and contributed more than $1.5 million to charitable causes, enhancing food security and supporting well-being in the region
 
 
 As a proud member of the Delivery Hero family, a global leader in online food delivery and q-commerce, talabat continues to innovate and lead in delivering excellence and convenience to our customers&rsquo; doorsteps
 
 
 
 Job Description
 
 
 
 As a Sr. Specialist People Operations at Talabat, you&rsquo;ll be at the heart of driving people strategies that enable business success.
 
 
 Acting as the vital link between our business teams and Centers of Excellence (CoEs), you'll bring a full-circle HR experience to the table&mdash;from partnering and performance to rewards and compliance.
 
 
 You'll lead employee experience initiatives, manage high-impact projects, and help drive transformation across the organization.
 
 
 If you thrive in fast-paced environments and are passionate about building a strong, people-first culture, this role is for you.
 
 
 <ul>
 <li>
 360&deg; HR Delivery: Provide end-to-end HR support across talent management, total rewards, performance, and local labor law compliance.
 </li>
 <li>
 Be the Bridge: Act as the main connection point between business leaders and our Centers of Excellence (CoEs), translating business needs into actionable people strategies.
 </li>
 <li>
 Enhance the Employee Experience: Champion initiatives that foster engagement, recognition, and wellbeing across teams and functions.
 </li>
 <li>
 Project Management: Lead and deliver complex, cross-functional people projects&mdash;ranging from office expansions and restructuring to policy standardization and HRIS rollouts.
 </li>
 <li>
 Enable Change: Support organizational transformation by driving change management programs and coaching leaders through business pivots and restructuring.
 </li>
 <li>
 Compliance &amp; Governance: Ensure adherence to Bahrain labor law and regulatory frameworks, including contracts, visa processes, terminations, and dispute resolution.
 </li>
 <li>
 HR Reporting &amp; Analytics: Leverage data to track people metrics, monitor attrition trends, support MPP (manpower planning), and deliver insights to leadership.
 </li>
 <li>
 Employee Relations: Act as a trusted advisor and escalation point for sensitive employee matters, ensuring a fair and consistent approach to conflict resolution.
 </li>
 <li>
 Drive Localization &amp; Diversity Initiatives: Support nationalization efforts (e.g., Tamkeen programs) and lead diversity and inclusion projects aligned with business priorities.
 </li>
 <li>
 Policy &amp; Process Improvements: Continuously review and enhance HR policies and SOPs to improve efficiency and employee experience.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4&ndash;6 years of experience in HR operations, business partnering, or a related function.
 </li>
 <li>
 Strong grasp of HR fundamentals including compensation, employment law, employee engagement, and performance.
 </li>
 <li>
 Demonstrated ability to lead projects and change initiatives end-to-end.
 </li>
 <li>
 Strategic thinker with a hands-on, can-do attitude.
 </li>
 <li>
 Strong communication and stakeholder management skills.
 </li>
 <li>
 Comfortable in fast-paced, high-growth environments with constant evolution.
 </li>
 <li>
 Native Arabic Speaker
 </li>
 </ul>
</div>

Sr. Specialist People Operations

A Holding Co WLL

Summary:We are looking for an experienced and reliable Maintenance Manager to assess the maintenance operations of our restaurants and building facilities. The ideal candidate will be responsible for ensuring that all equipment, kitchen systems, HVAC, plumbing, and building structures are properly maintained and in compliance with safety and operational standards.Key Responsibilities:<ul><li>Manage and supervise day-to-day maintenance operations across multiple restaurant locations and associated buildings.</li><li>Plan and implement preventive and corrective maintenance schedules for all kitchen equipment, electrical systems, HVAC, plumbing, and structural components.</li><li>Respond promptly to emergency repair issues, ensuring minimal downtime and disruption to operations.</li><li>Coordinate with external contractors and service providers for specialized maintenance needs.</li><li>Ensure compliance with health, safety, and sanitation standards applicable to restaurants and commercial buildings.</li><li>Maintain accurate records of maintenance work, asset history, and service schedules using other tracking tools.</li><li>Monitor inventory of spare parts and maintenance supplies, and coordinate procurement when necessary.</li><li>Train and supervise a team of technicians or support staff where applicable.</li><li>Conduct routine inspections of restaurant equipment, ventilation, and fire safety systems.</li></ul>Qualifications:<ul><li>Diploma or bachelor&rsquo;s degree in mechanical, Electrical, Facilities Management, or a related field.</li><li>Proven experience (5+ years) in a maintenance management role, preferably within the F&amp;B or hospitality industry.</li><li>Strong knowledge of kitchen equipment, HVAC systems, refrigeration, electrical, and plumbing maintenance.</li><li>Familiarity with local building codes, safety regulations, and compliance standards.</li><li>Ability to manage multiple locations and prioritize tasks effectively.</li><li>Good communication skills and ability to work collaboratively with restaurant and operations teams.</li><li>Flexible and willing to respond to maintenance issues outside of standard working hours when needed.</li></ul>Job Type: Full-timeLocation:<ul><li>Manama (Preferred)</li></ul>

Maintenance Manager

THE PALAVRA RESORT W.L.L

Position Summary:The Head of Concierge is responsible for overseeing all concierge operations, ensuring the highest level of guest satisfaction, and maintaining smooth communication between guests and hotel departments. This role involves supervising concierge staff, managing guest requests, and delivering exceptional, personalised service that reflects the brand&rsquo;s standards of hospitality and professionalism.Key Responsibilities:<ul><li>Supervise, train, and motivate the concierge team to deliver outstanding guest service.</li><li>Ensure all guest inquiries, requests, and complaints are handled efficiently and courteously.</li><li>Manage and maintain up-to-date information about local attractions, restaurants, transportation, events, and entertainment.</li><li>Coordinate VIP arrivals, departures, and special guest requirements with other departments.</li><li>Establish strong relationships with local service providers (tour operators, transport companies, restaurants, etc.) to secure preferred services and rates.</li><li>Monitor the performance of concierge staff and ensure consistent adherence to service standards.</li><li>Maintain a high level of visibility in the lobby to personally assist guests and oversee concierge activities.</li><li>Prepare concierge schedules, reports, and budgets as required.</li><li>Handle special requests such as reservations, tickets, courier services, and personal shopping with confidentiality and efficiency.</li><li>Develop innovative ideas to enhance guest experiences and increase guest satisfaction scores.</li><li>Ensure that the concierge desk area is clean, well-organised, and fully equipped at all times.</li><li>Collaborate closely with the Front Office, Housekeeping, and Guest Relations teams to ensure seamless service.</li></ul>Job Type: Full-time

Head Of Concierge

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