customer marketing coordinator Jobs in Istanbul

customer marketing coordinator

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commercial excellence analyst Jobs in Istanbul

commercial excellence analyst

consumer & market insights manager Jobs in Istanbul

consumer & market insights manager

consumer experience consultant

Apple

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. 
 
As a Business Expert, you&rsquo;re part of a team that&rsquo;s passionate about helping businesses succeed. You create owners by connecting with new and existing business customers to identify opportunities, propose solutions, forecast needs, and close sales. Your knowledge of industry trends and expertise with Apple products and services - along with third-party technologies - help you to develop business solutions tailored to the needs of customers. 
 
You&rsquo;re a top sales performer who has exceptional interpersonal and influencing skills, and you&rsquo;re considered a resource to the wider store team, inspiring an environment where Apple Retail Business is a part of everyone&rsquo;s role. 
 
Description 
Establish and engage business customers by showcasing our technology and helping them discover how Apple and third-party products and solutions can enhance and support their businesses and enrich the lives of their customers and employees. 
 
Proactively engage with and provide excellent customer service to Apple Retail Business customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating them on relevant ways to buy. 
 
Serve as the go-to expert and store team mentor on business customer needs and solutions. 
 
Collaborate across the Apple Store in business sessions, briefings, workshops, and events by identifying and recommending unique offerings to fit customers&rsquo; business needs. 
 
Lay a foundation for long-term relationships between local business customers and Apple Retail through proactive and informative engagement, exceptional service, and tailored recommendations. 
 
Maintain accurate business customer contact and relationship information in our Customer Relationship Management app so Apple has accurate business intelligence.
 
 
Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store. 
 
Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn. 
 
Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities. 
 
Preferred Qualifications 
You can: 
Show a track record of strong performance and results. 
Communicate effectively and tailor your communication style to different audiences. 
Work in a fast-paced environment and make timely decisions, sometimes under tight deadlines and pressure. 
Build rapport and work effectively with both internal and external customers, including business owners and executives. 
Demonstrate excellent organizational skills, the ability to set priorities, and responsiveness to customer requests.
 
Draw from a deep technical understanding of Apple products and services, both in store and online, along with expertise in business solutions and industry trends. 
Learn, navigate, and use new tools and systems. 
 
Minimum Qualifications 
You should: 
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. 
Have experience in retail or sales, or related work experience. 
Have experience with Apple products, services, and solutions. 
Be proficient in the local language, both written and spoken. 
 
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

Kurumsal Müşteriler Eksperi

İşNet

<div>
 
 
 Genel Nitelikler:
 
 
 
 
 
 <ul>
 <li>
 &Uuml;niversitelerin M&uuml;hendislik, Bili&scedil;im, Matematik veya ilgili 4 y&inodot;ll&inodot;k b&ouml;l&uuml;mlerinden mezun
 </li>
 <li>
 Benzer sekt&ouml;rlerde BT A&gbreve;, Ses, Bulut ve G&uuml;venlik alanlar&inodot;nda 2 y&inodot;l ve &uuml;zeri deneyimi olan
 </li>
 <li>
 ISP &uuml;r&uuml;n ve servis s&uuml;re&ccedil;leri hakk&inodot;nda bilgi sahibi
 </li>
 <li>
 Tercihen ITIL veya benzeri s&uuml;re&ccedil; y&ouml;netimi sertifikalar&inodot;na sahip
 </li>
 <li>
 M&uuml;&scedil;teri deneyimi ve memnuniyeti odakl&inodot; bir yakla&scedil;&inodot;ma sahip; teknik s&uuml;re&ccedil;leri bu perspektifle y&ouml;nlendirebilen
 </li>
 <li>
 Analitik d&uuml;&scedil;&uuml;nebilen, s&uuml;re&ccedil; takibini etkin &scedil;ekilde y&uuml;r&uuml;tebilen ve inisiyatif alabilen
 </li>
 <li>
 Kriz y&ouml;netimi, problem &ccedil;&ouml;zme ve koordinasyon konular&inodot;nda yetkin
 </li>
 <li>
 Etkili ileti&scedil;im ve ili&scedil;ki y&ouml;netimi becerilerine sahip; ekip &ccedil;al&inodot;&scedil;mas&inodot;na uyumlu ve &ccedil;&ouml;z&uuml;m odakl&inodot;
 </li>
 <li>
 &Ccedil;ok iyi derecede yaz&inodot;l&inodot; ve s&ouml;zl&uuml; &Idot;ngilizce bilgisine sahip
 </li>
 </ul>
 
 
 
 
 
 &Idot;&scedil;in Tan&inodot;m&inodot;:
 
 
 
 
 
 <ul>
 <li>
 Y&ouml;netti&gbreve;i m&uuml;&scedil;teriler i&ccedil;in 7x24 teknik ileti&scedil;im noktas&inodot; rol&uuml;n&uuml; &uuml;stlenmek; olay, problem ve kriz y&ouml;netim s&uuml;re&ccedil;lerinde m&uuml;&scedil;teriyle koordinasyonu sa&gbreve;layarak ilgili teknik ekipleri y&ouml;nlendirmek
 </li>
 <li>
 M&uuml;&scedil;teri altyap&inodot;s&inodot;na h&acirc;kim olarak servis s&uuml;reklili&gbreve;ini sa&gbreve;lamak, riskleri proaktif bi&ccedil;imde y&ouml;netmek ve gerekli durumlarda teknik ekipleri harekete ge&ccedil;irmek
 </li>
 <li>
 Sat&inodot;&scedil; sonras&inodot; teknik destek s&uuml;re&ccedil;lerinde, sat&inodot;&scedil;, operasyon ve izleme ekipleri aras&inodot;nda etkin bilgi ak&inodot;&scedil;&inodot;n&inodot; ve koordinasyonu sa&gbreve;lamak
 </li>
 <li>
 Sorumlu oldu&gbreve;u m&uuml;&scedil;terilerle d&uuml;zenli ileti&scedil;im ve aksiyon toplant&inodot;lar&inodot; ger&ccedil;ekle&scedil;tirerek SLA takibi, kapasite ve kaynak kullan&inodot;m&inodot; analizlerini yapmak; raporlama, envanter g&uuml;ncelli&gbreve;i ve aksiyonlar&inodot;n kapanmas&inodot;n&inodot; sa&gbreve;lamak
 </li>
 <li>
 M&uuml;&scedil;teri deneyim yolculu&gbreve;unun t&uuml;m temas noktalar&inodot;nda (&ouml;rne&gbreve;in; onboarding, operasyonel destek, sorun &ccedil;&ouml;z&uuml;m&uuml;, raporlama, geli&scedil;tirme &ouml;nerileri ve yenileme s&uuml;re&ccedil;leri) tutarl&inodot;, &scedil;effaf ve &ccedil;&ouml;z&uuml;m odakl&inodot; bir deneyim sunmak
 </li>
 <li>
 M&uuml;&scedil;teri deneyimi ve memnuniyetini art&inodot;rmaya y&ouml;nelik geri bildirimleri toplamak, analiz etmek ve iyile&scedil;tirme s&uuml;re&ccedil;lerine entegre etmek
 </li>
 <li>
 M&uuml;&scedil;teri memnuniyeti &ouml;l&ccedil;&uuml;mlerine katk&inodot; sa&gbreve;layacak aksiyonlar&inodot; planlamak, uygulamak ve takip etmek
 </li>
 <li>
 M&uuml;&scedil;teriyle olan ileti&scedil;imde g&uuml;ven, &scedil;effafl&inodot;k ve proaktiflik ilkelerini benimseyerek uzun vadeli, de&gbreve;er odakl&inodot; bir ili&scedil;ki modeli geli&scedil;tirmek
 </li>
 <li>
 M&uuml;&scedil;terinin ihtiya&ccedil; ve beklentilerini anlayarak deneyim yolculu&gbreve;una rehberlik etmek, her a&scedil;amada de&gbreve;er yaratacak &ouml;neriler sunmak ve m&uuml;&scedil;teri sadakatini g&uuml;&ccedil;lendirmek
 </li>
 </ul>
 
 
 
 
 
 
 
 
 *** &ldquo;Ba&scedil;vurunuz nedeni ile &scedil;irketimiz ile payla&scedil;m&inodot;&scedil; oldu&gbreve;unuz veriler &Scedil;irketimizce 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu (&ldquo;KVKK&rdquo;) kapsam&inodot;nda korunmakta ve i&scedil;lenmektedir. Ayr&inodot;nt&inodot;l&inodot; bilgi ve KVKK kapsam&inodot;nda sahip oldu&gbreve;unuz haklar i
 
 &ccedil;in www.isnet.net
 
 .tr adresini ziyaret edebilirsin
 
 iz.&rdquo;
 
</div>

Müşteri Deneyimi Yöneticisi

HumanGroup

<div>
 
 For one of our leading clients in its sector, for whom we provide consultancy services, we are looking for a
 
 People Experience Specialist (C&amp;B, HR Analytics)
 
 to join their dynamic HR team.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Develop and implement compensation strategies aligned with market trends and internal equity.
 </li>
 <li>
 Conduct salary benchmarking and job evaluations to ensure competitive pay structures.
 </li>
 <li>
 Act as a strategic HR partner to business units, understanding their needs and providing tailored HR solutions.
 </li>
 <li>
 Being a part of HR Analytics and technological developments will make employees' lives easier.
 </li>
 <li>
 Assist in the preparation and management of the annual HR budget.
 </li>
 <li>
 Ensure alignment of HR financial planning with business objectives.
 </li>
 <li>
 Support the implementation and continuous improvement of the performance management system.
 </li>
 <li>
 Develop and oversee career development programs, succession planning, and talent management initiatives.
 </li>
 <li>
 In line with the HR missions, initiate and follow up the recruitment process.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree from related fields.
 </li>
 <li>
 Minimum 3 years of experience in Human Resources areas.
 </li>
 <li>
 Knowledge of Microsoft Office Programs.
 </li>
 <li>
 Excellent verbal and written skills in English.
 </li>
 <li>
 Following and adopting the market trends and new technologies.
 </li>
 <li>
 Open to Kaizen culture.
 </li>
 <li>
 A great team player with a self-initiative mindset.
 </li>
 <li>
 Being open to communications always our priority.
 </li>
 </ul>
 
 
</div>

People Experience Specialist (C&B, HR Analytics)

Turkcell Global Bilgi

<div>
 
 Bir Turkcell grup &scedil;irketi olarak 1999 y&inodot;l&inodot;nda kuruldu&gbreve;umuzda amac&inodot;m&inodot;z hep e&scedil;siz bir m&uuml;&scedil;teri deneyimi ya&scedil;atmakt&inodot;.
 
 
 
 
 
 Y&inodot;llar ge&ccedil;se de amac&inodot;m&inodot;z hi&ccedil; de&gbreve;i&scedil;medi ve bug&uuml;n biz yine ayn&inodot; odak noktas&inodot; ve artan heyecan&inodot;m&inodot;zla; toplam 15 lokasyonda, 16 binden fazla &ccedil;al&inodot;&scedil;an&inodot;m&inodot;zla firmalar&inodot;n m&uuml;&scedil;teri deneyimini iyile&scedil;tirmeye devam ediyoruz.
 
 
 
 
 
 Telekom sekt&ouml;r&uuml;ndeki k&ouml;kl&uuml; tecr&uuml;bemizin yan&inodot; s&inodot;ra; finans, sigorta, e-ticaret, perakende, ula&scedil;t&inodot;rma, h&inodot;zl&inodot; t&uuml;ketim, havac&inodot;l&inodot;k, otomotiv, teknoloji, enerji ve kamu sekt&ouml;rlerinde hizmet vermekteyiz.
 
 
 E&scedil;siz m&uuml;&scedil;teri deneyimine ula&scedil;abilmek i&ccedil;in geleneksel bir kanal olan ve Ana Hizmetlerimizin alt&inodot;nda yeralan &ccedil;a&gbreve;r&inodot; hizmetlerimize; Dijital, Teknolojik ve Dan&inodot;&scedil;manl&inodot;k Hizmetlerimizi de ekleyerek g&uuml;&ccedil;lendirdik.
 
 
 
 
 
 Daha h&inodot;zl&inodot;, tasarruf sa&gbreve;layan, kolay ula&scedil;&inodot;labilen bir m&uuml;&scedil;teri deneyimi sunmak i&ccedil;in RPA (Robotik S&uuml;re&ccedil; Otomasyonu), Dijital Yard&inodot;m Masas&inodot;, Social Sniffer, Konu&scedil;ma Analizi, Bulut Santral, Chat &amp; Chat Bot gibi dijital hizmetlerimizi kullan&inodot;yoruz.
 
 
 M&uuml;&scedil;teri deneyimi u&ccedil;tan uca bir s&uuml;re&ccedil; oldu&gbreve;u i&ccedil;in; Deneyim Tasar&inodot;m&inodot;, Kalite &amp; Ara&scedil;t&inodot;rma Y&ouml;netimi gibi dan&inodot;&scedil;manl&inodot;k hizmetlerimiz ile bu deneyimin tasar&inodot;m a&scedil;amas&inodot;n&inodot; da analitik bir bak&inodot;&scedil; a&ccedil;&inodot;s&inodot;yla sunuyoruz.
 
 
 
 
 
 Ana hizmetlerimiz i&ccedil;erisinde yer alan &ccedil;a&gbreve;r&inodot; hizmetlerimizi ise sadece ses kanal&inodot; ile vermekle kalmay&inodot;p, g&ouml;r&uuml;nt&uuml;l&uuml; g&ouml;r&uuml;&scedil;me ve otomatik sesli yan&inodot;t sistemleri (IVR) ile destekleyerek m&uuml;&scedil;terilerimize e&scedil;siz bir deneyim ya&scedil;at&inodot;yoruz.
 
 
 
 
 
 
 
 &lsquo;&rsquo;Turkcell &Idot;leti&scedil;im Hizmetleri A.&Scedil;. ve Grup &Scedil;irketleri, ki&scedil;isel verilerinizin hukuka uygun olarak toplanmas&inodot;, saklanmas&inodot;, payla&scedil;&inodot;lmas&inodot;n&inodot; sa&gbreve;lamak ve gizlili&gbreve;ini korumak amac&inodot;yla m&uuml;mk&uuml;n olan en &uuml;st seviyede g&uuml;venlik tedbirleri almaktad&inodot;r. &Idot;letmi&scedil; oldu&gbreve;unuz &ouml;zge&ccedil;mi&scedil;iniz do&gbreve;rultusunda, ki&scedil;isel verileriniz veri sorumlusu olarak Turkcell ve Grup &Scedil;irketleri taraf&inodot;ndan toplanarak i&scedil;lenebilecektir. Ki&scedil;isel verilerinize ili&scedil;kin detayl&inodot; bilgi almak, Kanun&rsquo;un 11. maddesinde d&uuml;zenlenen haklar&inodot;n&inodot;z&inodot; kullanmak ve ba&scedil;vuru y&ouml;ntemlerini &ouml;&gbreve;renmek i&ccedil;in Turkcell &Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metni'ni &lsquo;&rsquo;https://globalbilgi.com.tr/wpcontent/uploads/2023/12/TURKCELL_Calisan_Adayi_Aydinlatma_Metni.pdf&rsquo;&rsquo; internet adresimizden inceleyebilirsiniz.&rdquo;
 
 
 
 
 
 
 
 
 &Idot;&scedil; Tan&inodot;m&inodot;
 
 
 
 
 &Ccedil;al&inodot;&scedil;ma Modeli:
 
 Hibrit
 
 
 
 &Ccedil;al&inodot;&scedil;ma Lokasyonu
 
 : &Idot;stanbul
 
 
 
 
 <ul>
 <li>
 M&uuml;&scedil;teri verilerini analiz ederek, deneyimi iyile&scedil;tirecek aksiyon planlar&inodot; geli&scedil;tirmek,
 </li>
 <li>
 M&uuml;&scedil;teri ihtiya&ccedil;lar&inodot;n&inodot; derinlemesine anlayarak bunlar&inodot; kurumun stratejik hedefleriyle uyumlu &scedil;ekilde kar&scedil;&inodot;lamak,
 </li>
 <li>
 S&uuml;rd&uuml;r&uuml;lebilir ve b&uuml;t&uuml;nsel &ccedil;&ouml;z&uuml;mler geli&scedil;tirmek,
 </li>
 <li>
 T&uuml;m temas noktalar&inodot;nda m&uuml;&scedil;teri memnuniyetini art&inodot;racak sistematik iyile&scedil;tirme projeleri geli&scedil;tirmek,
 </li>
 <li>
 &Idot;&ccedil; g&ouml;r&uuml;leri kullanarak m&uuml;&scedil;teri yolculu&gbreve;unu s&uuml;rekli optimize etmek,
 </li>
 <li>
 Farkl&inodot; i&scedil; birimleriyle etkin i&scedil; birli&gbreve;i kurmak, organizasyon genelinde m&uuml;&scedil;teri odakl&inodot; k&uuml;lt&uuml;r&uuml;n geli&scedil;imine liderlik etmek.
 </li>
 </ul>
 
 
 
 
 
 Nitelikler
 
 
 <ul>
 <li>
 Tercihen &uuml;niversitelerin m&uuml;hendislik, i&scedil;letme, iktisat b&ouml;l&uuml;mlerinden mezun
 </li>
 <li>
 En az 7 y&inodot;l toplam i&scedil; deneyimine sahip olan,
 </li>
 <li>
 En az 2 y&inodot;l ekip y&ouml;netimi deneyimi olan,
 </li>
 <li>
 Tercihen m&uuml;&scedil;teri deneyiminde tecr&uuml;beye sahip olan,
 </li>
 <li>
 MS Office programlar&inodot;n&inodot; ileri seviyede kullanabilen,
 </li>
 <li>
 B&uuml;t&ccedil;e, planlama, &ouml;l&ccedil;me, raporlama teknoloji ve metodolojilerine hakim,
 </li>
 <li>
 Tercihen iyi seviyede &Idot;ngilizce dil bilgisine sahip olan,
 </li>
 <li>
 Planlama ve organizasyon yetene&gbreve;i geli&scedil;mi&scedil;,
 </li>
 <li>
 Analitik bak&inodot;&scedil; a&ccedil;&inodot;s&inodot;na sahip, i&scedil; sonu&ccedil;lar&inodot; ve finansal g&ouml;stergeler aras&inodot;nda ili&scedil;ki kuran,
 </li>
 <li>
 &Idot;stanbul&rsquo;da ikamet eden.
 </li>
 </ul>
 
 
 
 
 
 Seni Neler Bekliyor?
 
 
 <ul>
 <li>
 Farkl&inodot; &ccedil;al&inodot;&scedil;ma modeli alternatifleri sunan &ldquo;Ahenk&rdquo; ile &ccedil;al&inodot;&scedil;ma f&inodot;rsat&inodot;! (Uzaktan, Hibrit, Ofisten)
 </li>
 <li>
 #buradakariyervar uygulamam&inodot;z ile otonom kariyer f&inodot;rsat&inodot;!
 </li>
 <li>
 Mesleki ve ki&scedil;isel e&gbreve;itim &amp; geli&scedil;im f&inodot;rsatlar&inodot;! (Liderlik Geli&scedil;im Programlar&inodot;, Focus Data-RPA-Agile-&Idot;novasyon Sertifika Programlar&inodot;)
 </li>
 <li>
 Anla&scedil;mal&inodot; &uuml;niversite ve dil okullar&inodot; ile e&gbreve;itim deste&gbreve;i!
 </li>
 <li>
 Bireysel &amp; tak&inodot;m ko&ccedil;lu&gbreve;u ve mentorluk programlar&inodot;!
 </li>
 <li>
 Takdir ve &ouml;d&uuml;llendirme uygulamalar&inodot;!
 </li>
 <li>
 Annelere &ouml;zel okulun ilk g&uuml;n&uuml;/karne g&uuml;n&uuml; izni!
 </li>
 <li>
 Online psikolog, sa&gbreve;l&inodot;k, diyetisyen, veteriner ve bitki dan&inodot;&scedil;manl&inodot;&gbreve;&inodot; deste&gbreve;i!
 </li>
 <li>
 Sosyal kul&uuml;pler ile keyifli, zinde ve mutlu bir &ccedil;al&inodot;&scedil;ma ortam&inodot;!
 </li>
 <li>
 &Ccedil;al&inodot;&scedil;anlara &ouml;zel indirim ve kampanyalar!
 </li>
 </ul>
 
 
</div>

Müşteri Deneyimi Geliştirme Birim Yöneticisi (İstanbul)

Opella

<div>About The Job
 
 
At Opella Healthcare, we are united by one shared Mission &ndash; we work passionately every day, to put Health in Your Hands . We are committed to making healthcare as simple as it should be, thus helping people help themselves. This Mission is the core of our philosophy, driving all that we do to focus on people&mdash;our consumers, customers, healthcare professionals, employees, and the Opella Brands that support them.
 
 
As a top three global player in Consumer Healthcare, we are raising the bar with a bold ambition to grow, perform, and outpace the market. We aim to build a more agile and responsive organization capable of delivering our Vision and Mission.
 
 
To achieve this, we need exceptional talent to shape Opella&rsquo;s future and help us succeed. Together, we embrace our Challenger spirit, driven by our commitment to be Outcome-obsessed, Courageous, Radically Simple, and All-In Together.
Job Purpose
Zone Brand Lead, AMET responsible to build loved brands and deliver market share / financial growth targets by showcasing end-to-end marketing excellence &amp; uplifting capabilities of broader team.
Owns and drives end-to-end marketing for Brands in Scope across AMET from strategy to execution including brand building, consumer understanding &amp; insights, market analytics, innovation, integrated consumer / HCP communication and KPI tracking to drive in year growth and future growth opportunities.
Key Accountabilities 
<ul><li>Brand plan &amp; strategy : Lead, deploy, embed consumer centred, data backed &lsquo;one&rsquo; zone strategic plan working with cross functional teams, aligned with global strategy where applicable.
</li><li>Brand building: Develop brand fundamentals (Brand Pulse) for local brands / input or deploy in a consistent way for global brands to ensure we build strong, loved and enduring brands.
</li><li>Leadership : Lead, coach and inspire brand managers, agency partners &amp; cross functional teams to ensure excellence in 360 execution.
</li><li>Consumer Champion: Stay abreast with consumer motivations and trends instilling a culture to systematically uncover latest consumer, shopper, HCP insights. Integrate these into business strategy by identifying strategic &amp; tactical growth opportunities. Bring the consumer &lsquo;inside Opella building&rsquo; and champion their needs and how our brands can best serve them.
</li><li>Innovation : Lead product renovation/innovation pipeline from concept to in-market launch excellence, in collaboration with science hub and manufacturing / supply teams.
</li><li>Consumer / HCP Engagement &amp; Experience Plan : Develop integrated HCP &amp; consumer assets &amp; campaigns activating across the entire eco-system; elevate creative excellence and media effectiveness across channels; experiment and stay on top of latest trends like AI or gaming.
</li><li>Business management : Oversee IBP demand forecast and brand P&amp;Ls with optimal A&amp;P investment and continued focus on prioritisation and mapping progress against top deliverables.
</li><li>Performance focus: Drive results focus, build monthly cadence for team to stay on top of what&rsquo;s working / what&rsquo;s not working and taking action proactively to course correct or scale fast.
</li></ul>Core competencies
<ul><li>Consumer 1st mindset &amp; approach
</li><li>Leader with ability to motivate and influence teams who may not be direct reports
</li><li>Strategic brand builder
</li><li>Data user, believer in forward looking analytics, performance driven
</li><li>Innovative, open and curious to continuously learn &amp; improve
</li><li>Ability to balance long-term strategic priorities with short-term business needs
</li><li>Strong communicator and storyteller
</li><li>Business focused and relish problem-solving
</li><li>Agile mindset, flexibility to adapt to constantly changing business needs and environment 
</li></ul>Experience &amp; Qualification:
<ul><li>Senior (&gt;10 years work experience) marketing professional w/ background in consumer goods and/or consumer healthcare
</li><li>Experience in local and regional roles, multi country experience
</li><li>Previous management experience of multiple direct reports
</li><li>Proven success in growing brands / categories
</li><li>Financial and P&amp;L acumen
</li><li>Sales, Trade Marketing and / or E-commerce experience
</li><li>Innovative, open and curious to continuously learn &amp; improve
</li><li>Degree in Marketing / Business Administration or similar.
</li></ul>WHY US?
 
 
At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be part of a bold, collaborative, and inclusive culture where people can thrive and be at their best every day.
 
 
We Are Challengers.
 
 
We Are Dedicated To Making Self-care As Simple As It Should Be. That Starts With Our Culture. We Are Challengers By Nature, And This Is How We Do Things
 
 
All In Together: We keep each other honest and have each other's backs.
 
 
Courageous: We break boundaries and take thoughtful risks with creativity.
 
 
Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity.
 
 
Radically Simple: We strive to make things simple for us and simple for consumers, as it should be.
 
 
Join us on our mission. Health. In your hands.
 
 
www.opella.com/en/careers</div>

AMET Zone Brand Lead Probiotics & Liver care

Philips

<div><h3 class="jobSectionHeader">Job Title
</h3>Consumer Marketing Manager
<h3 class="jobSectionHeader">Job Description
</h3><h2 class="jobSectionHeader">Job title:
 
Consumer Marketing Manager
</h2><h2 class="jobSectionHeader"> 
Your role:
 
<ul><li>Develops and manages the creation of a global integrated innovation and communication roadmap, including new product launches, Commercial Innovation, and always-on base business, based on thorough analysis of consumer, market, and competitor insights for a designated portfolio.
</li><li>Collaborates with R&amp;D, Finance, Supply Chain, and Marketing Communications teams to design and maintain superior propositions that exceed consumer expectations, ensuring smooth execution across innovation processes (VPC, AD, PDLM, and MLD).
</li><li>Leads the adoption and adaptation of the global roadmap into locally relevant strategies, ensuring alignment with local consumer insights, market trends, competitive landscape, and local media/channel choices. Manage the localization of global content, supplementing it with locally developed content when necessary.
</li><li>Guides insights teams to collect and communicate local consumer, market, competition, and trend data to global teams, ensuring these insights are capitalized on to drive product innovation and business growth.
</li><li>Ensures the overall consistency and guidance of the Consumer Experience Journey across all touchpoints, ensuring that execution aligns with the category's brand positioning and visual identity in both global and local markets.
</li><li>Develops pricing strategies in collaboration with regional and finance teams to ensure they align with market conditions and business objectives, ensuring financial viability while meeting consumer needs.
</li><li>Handles the development and execution of the rolling business region plan, including the management of A&amp;P (Advertising &amp; Promotion) spend, supporting business growth and ensuring the execution of new commercial innovations.
</li><li>Monitors in-market results in collaboration with consumer and commercial analytics teams, tracking business and category growth, market share, and brand strength to optimize marketing plans and execution based on real-time performance.
</li><li>Supports sales teams in channel management by advising on the placement of appropriate product portfolios and providing input on pricing and promotional strategies to maximize market penetration and growth opportunities.
</li><li>Creates and provides strategic input to the plan of records (SPOR) and work closely with ISC counterparts to prepare accurate forecasting, ensuring alignment with overall business strategy and objectives.
</li><li>Leads the development of shopper marketing plans, ensuring best-in-class execution of product launches and promotions that resonate with consumer needs and align with business objectives.
</li><li>Ensures timely and financially viable delivery of critical initiatives by collaborating with cross-functional teams (including Finance, Supply Chain, Sales, and Marketing), ensuring that all projects meet consumer needs and business goals within the scope of the global and local roadmaps.
</li></ul></h2><h2 class="jobSectionHeader"> 
You're the right fit if:
</h2><ul><li><h2 class="jobSectionHeader">7+ years of experience in marketing and brand management
</h2></li><li><h2 class="jobSectionHeader">Proven track record of managing integrated campaigns
</h2></li><li><h2 class="jobSectionHeader">Strong strategic mindset and analytical skills
</h2></li><li><h2 class="jobSectionHeader">Experience in FMCG
</h2></li><li><h2 class="jobSectionHeader">Leadership and cross-functional collaboration skills 
</h2></li></ul><h2 class="jobSectionHeader"> 
 
How we work together
 
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
 
 
About Philips
 
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
 
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history .
</li><li>Learn more about our purpose .
</li></ul>If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
</h2>#PersonalHealth</div>

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