customer care specialist, operations Jobs in Istanbul Turkey

customer care specialist, operations

customer service specialist Jobs in Istanbul Turkey

customer service specialist

purchasing specialist Jobs in Istanbul Turkey

purchasing specialist

sales support specialist Jobs in Istanbul Turkey

sales support specialist

treasury specialist Jobs in Istanbul Turkey

treasury specialist

customer payment and credit services specialist

Align Technology

<div>
 <strong>
  Department:
 </strong>
 Finance
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 EMEA-Turkey
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 As a
 <strong>
  Credit Collection Specialist
 </strong>
 , you will be responsible for managing outstanding invoices and ensuring timely payments from our customers. You will proactively identify payment issues, follow up with customers via phone, email, and written correspondence, and coordinate any necessary escalations, including external (legal) collection procedures. In this role, you will work closely with the Sales and Customer Service teams to resolve issues and maintain a positive customer experience. You will manage a dedicated portfolio of dental clients, keeping your accounts up to date and aligned with the company&rsquo;s KPIs.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Monitor and manage overdue receivables to minimize the risk of bad debts
  </li>
  <li>
   Maintain daily contact with customers based on the Accounts Receivable aging report to ensure timely resolution of payment issues
  </li>
  <li>
   Collaborate with Financial Accountants in the processing and application of customer payments via bank transfer or credit card
  </li>
  <li>
   Recommend customers for Credit Hold status in accordance with the company's Terms and Conditions
  </li>
  <li>
   Liaise with Customer Service and Sales to resolve billing or service-related disputes
  </li>
  <li>
   Prepare and propose payment plans to customers and submit for approval to upper management
  </li>
  <li>
   Prepare and deliver periodic receivables reports, including overdue balances and aging analysis, to upper management for review and decision-making
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Knowledge &amp; Expertise
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2&ndash;4 years of experience in credit collection or accounts receivable
  </li>
  <li>
   Strong communication skills, both written and verbal, in English
  </li>
  <li>
   Proficiency in MS Office, particularly Excel
  </li>
  <li>
   Experience with ERP systems such as SAP and LOGO is a strong plus
  </li>
  <li>
   A proactive, organized, and customer-focused approach
  </li>
  <li>
   Strong team player with excellent problem-solving skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Applicant Privacy Policy
  <br/>
  <br/>
 </strong>
 Review our
 <strong>
  Applicant Privacy Policy
 </strong>
 for additional information.
 <br/>
 <br/>
 <strong>
  Equal Opportunity Statement
  <br/>
  <br/>
 </strong>
 Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
</div>


Customer Payment and Credit Services Specialist

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
As a <b>Credit Collection Specialist</b>, you will be responsible for managing outstanding invoices and ensuring timely payments from our customers. You will proactively identify payment issues, follow up with customers via phone, email, and written correspondence, and coordinate any necessary escalations, including external (legal) collection procedures. In this role, you will work closely with the Sales and Customer Service teams to resolve issues and maintain a positive customer experience. You will manage a dedicated portfolio of dental clients, keeping your accounts up to date and aligned with the company&rsquo;s KPIs.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Monitor and manage overdue receivables to minimize the risk of bad debts</li>
<li>Maintain daily contact with customers based on the Accounts Receivable aging report to ensure timely resolution of payment issues</li>
<li>Collaborate with Financial Accountants in the processing and application of customer payments via bank transfer or credit card</li>
<li>Recommend customers for Credit Hold status in accordance with the company's Terms and Conditions</li>
<li>Liaise with Customer Service and Sales to resolve billing or service-related disputes</li>
<li>Prepare and propose payment plans to customers and submit for approval to upper management</li>
<li>Prepare and deliver periodic receivables reports, including overdue balances and aging analysis, to upper management for review and decision-making</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
2&ndash;4 years of experience in credit collection or accounts receivable</li>
<li>Strong communication skills, both written and verbal, in English</li>
<li>Proficiency in MS Office, particularly Excel</li>
<li>Experience with ERP systems such as SAP and LOGO is a strong plus</li>
<li>A proactive, organized, and customer-focused approach</li>
<li>Strong team player with excellent problem-solving skills</li></ul><div><br>
</div><br>
<h3 class="jobSectionHeader"><b>About Align Technology</b></h3><div>
<b>Your growth and well-being:</b><br>
<br>
At Align, every smile matters. We&rsquo;re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:</div><ul>
<li>Health and well-being programs to keep you thriving in both body and mind.</li>
<li>Employee-exclusive discounts on Invisalign products.</li>
<li>Learning opportunities through online learning resources and support for your individual development plans.</li>
<li>Inclusive, global workplace that fosters collaboration, recognition and belonging.</li>
</ul><div>Country and/or role specific details will be shared with you by your recruiter during the interview process.</div><div>
<br>
<b>Discover Align:</b><br>
<br>
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.<br>
</div><div>Align&rsquo;s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another&mdash; ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.<br>
</div><div>We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.<br>
</div><div>At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.</div><div>
<br>
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.</div><div>
<br>
Eager to learn how we embrace our global differences and nurture employee well-being?
<br>
<b>Explore Align's culture here!</b><br>
</div><div>Want to discover more about <b>exocad</b> and <b>Cubicure</b>? Click on their names for additional information.</div><div><br>
<b>
Applicant Privacy Policy:</b><br>
<br>
Review our <b>Applicant Privacy Policy</b> for additional information.<br>
<br>
<b>Equal Opportunity Statement:</b><br>
<br>
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.</div></div>

Iron Mountain

<div>
 At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That&rsquo;s why we need smart, committed people to join us. Whether you&rsquo;re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
 <br/>
 <br/>
 We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
 <br/>
 <br/>
 Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
 <br/>
 <br/>
 The
 <strong>
  Credit and Billing Specialist
 </strong>
 is responsible for managing customer credit evaluations, processing accurate and timely billing, and ensuring prompt payment collection. The Credit and Billing Specialist ensures that the automated billing system is operated and maintained in a manner that efficiently produces accurate bills. Prepares daily, monthly and other periodic billing summary reports and financial statements. Maintains, monitors and analyzes account records.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Review and assess customer credit applications and establish credit limits based on company policies.
  </li>
  <li>
   Monitor customer credit exposure, payment trends, and risk indicators.
  </li>
  <li>
   Prepare and issue invoices, credit memos, and statements in an accurate and timely manner.
  </li>
  <li>
   Verify billing data for accuracy, including pricing, quantities, and account codes.
  </li>
  <li>
   Track and reconcile customer accounts to ensure payments are applied correctly.
  </li>
  <li>
   Follow up on overdue accounts and coordinate with the collections team to resolve delinquencies.
  </li>
  <li>
   Investigate and resolve billing discrepancies or disputes promptly.
  </li>
  <li>
   Support monthly and year-end closing activities.
  </li>
  <li>
   Liaise with Sales, Customer Service, and Finance teams to resolve account issues.
  </li>
  <li>
   Maintain professional relationships with customers to support positive business interactions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate&rsquo;s or Bachelor&rsquo;s degree in Accounting, Finance, or a related field (or equivalent experience).
  </li>
  <li>
   3&ndash;5 years of experience in credit analysis, billing, or accounts receivable.
  </li>
  <li>
   Strong knowledge of accounting principles and credit practices.
  </li>
  <li>
   Proficiency in ERP or accounting software (e.g., SAP, Oracle, NetSuite, QuickBooks).
  </li>
  <li>
   Advanced Excel skills and familiarity with data analysis tools.
  </li>
  <li>
   Excellent communication, negotiation, and organizational skills.
  </li>
  <li>
   Detail-oriented with strong problem-solving abilities.
  </li>
  <li>
   English (B2)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Competencies:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Financial accuracy and accountability
  </li>
  <li>
   Time management and prioritization
  </li>
  <li>
   Customer service orientation
  </li>
  <li>
   Analytical thinking
  </li>
  <li>
   Team collaboration
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Discover What Awaits You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
  </li>
  <li>
   Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
  </li>
  <li>
   Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
  </li>
  <li>
   Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
  </li>
  <li>
   Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
  </li>
  <li>
   Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
  </li>
  <li>
   Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
  </li>
  <li>
   Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
  </li>
  <li>
   Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.
   <br/>
   <br/>
  </li>
 </ul>
 Category: Customer Support
 <br/>
 <br/>
 Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers&rsquo; assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
 <br/>
 <br/>
 Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
 <br/>
 <br/>
 If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
 <br/>
 <br/>
 Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
 <br/>
 <br/>
 To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
 <br/>
 <br/>
 <strong>
  Requisition:
 </strong>
 J0093209
</div>


Credit and Billing Specialist

ICterra Information and Communication Technologies

<div>
 <p>
  <strong>
   ABOUT US
  </strong>
 </p>
 <p>
  ICterra is a global software engineering company with offices in Munich, London, Wroclaw, &Idot;stanbul and Ankara. We combine 30 years of software development experience with technology expertise and proven methodologies to provide innovative solutions to our customers across multiple industries globally. With 200+ software professionals, we have been building strategic partnerships with the world&rsquo;s top IT and defence companies, providing software development and test services.
 </p>
 <p>
  We are looking for an energetic team member.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Solution Architect (Credit Card Management Systems)
  </strong>
 </p>
 <p>
  <strong>
   Core Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Define and own the
   <strong>
    overall solution architecture
   </strong>
   for credit card management and payment processing systems.
  </li>
  <li>
   Work with stakeholders to
   <strong>
    understand business needs
   </strong>
   and translate them into
   <strong>
    scalable, secure, and high-performance technical solutions
   </strong>
   .
  </li>
  <li>
   Design
   <strong>
    end-to-end architectures
   </strong>
   covering applications, integrations, data models, and infrastructure.
  </li>
  <li>
   Lead and guide development teams in implementing
   <strong>
    best practices for microservices, event-driven, and serverless architectures
   </strong>
   .
  </li>
  <li>
   Oversee
   <strong>
    system integration
   </strong>
   between credit card platforms(in-house development), core banking system(Oracle Flex Cube), and external payment system(OpenWay).
  </li>
  <li>
   Conduct
   <strong>
    technical reviews, feasibility studies, and impact assessments
   </strong>
   for new initiatives.
  </li>
  <li>
   Prepare
   <strong>
    solution blueprints, architecture diagrams, and technical documentation
   </strong>
   .
  </li>
  <li>
   Collaborate with Business/System Analysts to ensure requirements are accurately reflected in technical designs.
  </li>
  <li>
   Identify and mitigate
   <strong>
    technical risks
   </strong>
   , ensuring system reliability, scalability, and performance.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Credit Card Systems Expertise
   </strong>
  </li>
  <li>
   Proven,
   <u>
    up-to-date
   </u>
   <strong>
    hands-on experience
   </strong>
   in
   <strong>
    credit card management systems
   </strong>
   , with direct involvement in
   <strong>
    end-to-end implementations
   </strong>
   .
  </li>
  <li>
   Minimum
   <strong>
    7 years of professional experience
   </strong>
   , including
   <strong>
    3&ndash;5 years dedicated to the credit and/or cards domain
   </strong>
   (as Architect, Developer, or Analyst).
  </li>
  <li>
   Strong expertise in
   <strong>
    credit card core processes
   </strong>
   and lending management systems, including:
  </li>
  <li>
   ISO 8583 &amp; card processing flows
  </li>
  <li>
   Processing &amp; core banking system interaction
  </li>
  <li>
   End-of-day (EOD) processing
  </li>
  <li>
   Interest calculation
  </li>
  <li>
   Delinquency handling
  </li>
  <li>
   Payment schedules &amp; re-schedules
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Architecture &amp; Technical Skills
  </strong>
 </p>
 <ul>
  <li>
   Experience designing and implementing
   <strong>
    data models
   </strong>
   for credit card systems.
  </li>
  <li>
   Strong knowledge of
   <strong>
    integration patterns
   </strong>
   between card management and core banking, card processing platforms.
  </li>
  <li>
   Deep expertise in
   <strong>
    architectural styles
   </strong>
   : microservices, event-driven, ...
  </li>
  <li>
   Proficiency in designing
   <strong>
    secure, scalable, high-availability systems
   </strong>
   .
  </li>
  <li>
   Hands-on experience with
   <strong>
    payment platforms
   </strong>
   such as
   <strong>
    OpenWay, Compass, or Ocean
   </strong>
   &hellip;
  </li>
  <li>
   Ability to
   <strong>
    document solution architectures
   </strong>
   in a clear, business-aligned manner.
  </li>
  <li>
   <strong>
    Leadership &amp; Communication
   </strong>
  </li>
  <li>
   Demonstrated ability to
   <strong>
    lead technical teams
   </strong>
   and guide them in implementing architectural best practices.
  </li>
  <li>
   Strong skills in
   <strong>
    stakeholder communication
   </strong>
   , bridging the gap between technical and business teams.
  </li>
  <li>
   Capable of influencing solution design decisions across multi-disciplinary teams.
  </li>
  <li>
   Proven ability to work in fast-paced environments and deliver high-quality results within short timeframes
  </li>
 </ul>
 <p>
 </p>
</div>


Solution Architect (Credit Card Management Systems)

Hepsiburada (NASDAQ: HEPS)

<div>
 <p>
  At Hepsiburada, we are driven by our mission to improve people's lives by developing innovative products and services. Prioritizing customer satisfaction, we offer over 280 million products across more than 30 categories. Through our marketplace model, we bring together over 100,000 businesses. With T&uuml;rkiye&rsquo;s and the region's largest Smart Operations Center, industry-leading R&amp;D initiatives, and innovative solutions, we contribute significantly to the growth of the e-commerce ecosystem. For the past two years, we have proudly held the title of Turkey's most recommended e-commerce platform.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Through our innovative services like HepsiJET, Hepsipay, HepsiLojistik, HepsiAd, and Hepsiburada Global, we create value for all our stakeholders. Committed to harnessing technology for social benefit, our &ldquo;Technology Empowerment for Women Entrepreneurs&rdquo; program has connected thousands of women entrepreneurs with e-commerce, supporting their growth. Our goal is to leverage digitalization and e-commerce to enable greater economic participation.
 </p>
 <p>
  With 25 years of experience driven by innovation and entrepreneurship, we proudly continue our journey as &ldquo;T&uuml;rkiye&rsquo;s Hepsiburada&rdquo; and the first and only Turkish company listed on NASDAQ, the world's leading technology exchange.
 </p>
 <p>
  <br/>
 </p>
 <p>
  For our colleagues, we offer a work environment that supports creating together and adding more meaning to our work. As a team full of opportunities, we are happy to develop, produce and succeed together.
 </p>
 <p>
  If you want to be part of a team that creates value for everyone and makes life easier through innovative products and services&mdash;and contribute to exciting success stories&mdash;the future starts here.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Hepsipay
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Hepsipay, T&uuml;rkiye&rsquo;s leading payment solutions provider in both e-commerce and physical retail, delivers a fast, secure, and seamless shopping experience to a broad customer base of over 17 million users.
 </p>
 <p>
  With its secure card storage feature, Hepsipay enables customers to use their saved cards not only on the Hepsiburada platform but also across dozens of e-commerce sites and millions of physical retail locations. Beyond payments, Hepsipay offers its users access to exclusive campaigns and loyalty programs, providing additional value and convenience.
 </p>
 <p>
  Customers can instantly access all their saved cards via their digital wallet and top up their wallets using instant credit to complete purchases quickly and easily.
 </p>
 <p>
  Hepsipay also empowers business partners with one-click payment, installment solutions, and the ability to accept payments across both online and offline channels. By tapping into Hepsipay&rsquo;s rapidly growing customer network, business partners benefit from higher conversion rates and larger basket sizes&mdash;unlocking new growth opportunities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Our Requirements:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   University degree from reputable law faculties in Turkey (Master degree is an asset),
  </li>
  <li>
   4-6 years of legal experience in a bank or an e-money company,
  </li>
  <li>
   Strong drafting, negotiating and writing skills both in Turkish and English (proven by IELTS or TOEFL score or any similar certificate will be appreciated),
  </li>
  <li>
   Comprehensive knowledge on payment services and electronic money, banking, financing services, fintech, contracts and information technologies law,
  </li>
  <li>
   Excellent organizational skills, ability to manage multiple projects at once, follow through and meet deadlines,
  </li>
  <li>
   Having analytical and problem solving mind,
  </li>
  <li>
   Proficiency in MS Office applications,
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Your Responsibilities:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Carrying out the compliance processes in accordance with the regulations, regulatory requirements and adherence to regulatory policies and processes and the relevant legislations including but not limited to Law No: 5411 Banking Law, Law No. 6493 on Payment and Securities Settlement Systems, Payment Services and E-Money Institutions and Law No. 6361 On Financial Leasing, Factoring and Financing Companies.
  </li>
  <li>
   Assist the company in both projects and day-to-day matters related to payment and financial services, electronic money, banking, fintech,
  </li>
  <li>
   Giving legal advice on new business models focusing on minimizing legal risks,
  </li>
  <li>
   Draft, review, prepare various contracts, provide legal advice and ensure all contracts are applicable to law,
  </li>
  <li>
   Provide legal advice on matters pertaining to laws and regulations related to the group companies&rsquo; operating fields,
  </li>
  <li>
   Monitor and follow up the amendments on the relevant legislation and inform the departments,
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   "Bu ilan sebebiyle yapaca&gbreve;&inodot;n&inodot;z ba&scedil;vurular arac&inodot;l&inodot;&gbreve;&inodot;yla toplanacak ki&scedil;isel verileriniz veri sorumlusu D-Market Elektronik Hizmetler ve Ticaret A.&Scedil; (&ldquo;Hepsiburada&rdquo;) taraf&inodot;ndan 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu (&ldquo;KVKK&rdquo;) ve ilgili mevzuat kapsam&inodot;nda i&scedil; ba&scedil;vuru s&uuml;re&ccedil;lerinin y&uuml;r&uuml;t&uuml;lmesi amac&inodot;yla otomatik yollarla i&scedil;lenecektir. Detayl&inodot; bilgi i&ccedil;in l&uuml;tfen
   <em>
    Ayd&inodot;nlatma
   </em>
  </strong>
 </p>
 <p>
  <strong>
   <em>
    Metni&rsquo;ndeki
   </em>
   &Ccedil;al&inodot;&scedil;an Aday&inodot; (https://www.hepsiburada.com/kisisel-verilerin-korunmasi) ki&scedil;i kategorisini inceleyiniz.&rdquo;
  </strong>
 </p>
 <p>
 </p>
</div>


Fintech Lawyer

L'Oréal

<div>
 The world leader in beauty, present in 150 countries on five continents! Our 36 international brands include L&rsquo;Or&eacute;al Paris, Kiehl&rsquo;s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beaut&eacute;, Ralph Lauren, Maybelline New York, K&eacute;rastase, Biotherm, Lanc&ocirc;me, NYX PMU, L&rsquo;Or&eacute;al Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and more.
 <br/>
 <br/>
 For more than a century, L&rsquo;Or&eacute;al has devoted itself solely to one business: beauty. We strive to be the 1st
 <strong>
  beauty-tech
 </strong>
 company all around the world!
 <strong>
  Beauty
 </strong>
 is a powerful force that moves us. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Our ambition for the coming years is to
 <strong>
  create the beauty that moves the world!
  <br/>
  <br/>
 </strong>
 If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our
 <strong>
  Operations/Supply Chain Team!
  <br/>
  <br/>
 </strong>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Accountable for end to end order processing, ensuring data integrity and seamless transfer of all customer orders into SAP via Idoc and integration system controls.
  </li>
  <li>
   Proactively ensure order processing and follow-up until the delivery to achieve OTFR (On Time Fill Rate) and OTIF (On Time In Full) targets with customer oriented approach
  </li>
  <li>
   Develop Colaboration projects with clients (Data exchanges, flow optimization,Service Rate, KPI&rsquo;s, OSA, stock in trade etc.)
  </li>
  <li>
   Manage system incidents (SAP and domestic tools) and continuously seek opportunities to improve and optimize OTC process,driving new initiatives and implementing improvement projects.
  </li>
  <li>
   Identify customer needs and define related strategy with Customer Care Manager and sales team
  </li>
  <li>
   Efficiently answer the client requirements (deadlines, shortages, information, disputes) and record, analyze and follow up the dispute situations (complains, deductions, returns etc.) in accordance with the Credit Control, sales and controlling teams, and physical distribution
  </li>
  <li>
   Oversee the delivery process post-order execution, coordinating with internal teams to anticipate and resolve any potential delays to secure on time delivery.
  </li>
  <li>
   Ensure that you reinforce the credit policy and the application of our sales terms and conditions in term of payment deadlines, through follow-up of the bills payment
  </li>
  <li>
   Stay in touch with Credit Control department in order to identify any credit risks and to implement adapted corrective actions
  </li>
  <li>
   Communicate towards the hierarchy in case of problems and implement adapted corrective actions and ensure the continuity of service
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Do You Have What It Takes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University degree and excellent communication skills in English,
  </li>
  <li>
   Minimum 1 years of experience in customer service and/or logistics,
  </li>
  <li>
   Consumer oriented spirit with service as a priority in order to establish a personalized relationship with the client, and optimize the service level
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Could L&rsquo;or&eacute;al Offer You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way
  </li>
  <li>
   Work with some of the biggest brands and experts in the business, and the most passionate people
  </li>
  <li>
   A diverse environment
  </li>
  <li>
   Opportunity to be at the center of digital transformation
  </li>
  <li>
   World class training and development
   <br/>
   <br/>
  </li>
 </ul>
 #WEARELOREAL
 <br/>
 <br/>
 Take a closer look at our world here!
</div>


Customer Care Specialist, Operations

<div><div>The world leader in beauty, present in 150 countries on five continents! Our 36 international brands include L&rsquo;Or&eacute;al Paris, Kiehl&rsquo;s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beaut&eacute;, Ralph Lauren, Maybelline New York, K&eacute;rastase, Biotherm, Lanc&ocirc;me, NYX PMU, L&rsquo;Or&eacute;al Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and more.</div><div></div><div><br>
For more than a century, L&rsquo;Or&eacute;al has devoted itself solely to one business: beauty. We strive to be the 1st <b>beauty-tech</b> company all around the world! <b>Beauty</b> is a powerful force that moves us. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Our ambition for the coming years is to <b>create the beauty that moves the world!</b></div><div></div><div><br>
If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our <b>Operations/Supply Chain Team!</b></div><div></div><div><br>
WHAT YOU&rsquo;LL DO</div><br>
<div></div><ul><li>
Accountable for end to end order processing, ensuring data integrity and seamless transfer of all customer orders into SAP via Idoc and integration system controls.</li><li>
Proactively ensure order processing and follow-up until the delivery to achieve OTFR (On Time Fill Rate) and OTIF (On Time In Full) targets with customer oriented approach</li><li>
Develop Colaboration projects with clients (Data exchanges, flow optimization,Service Rate, KPI&rsquo;s, OSA, stock in trade etc.)</li><li>
Manage system incidents (SAP and domestic tools) and continuously seek opportunities to improve and optimize OTC process,driving new initiatives and implementing improvement projects.</li><li>
Identify customer needs and define related strategy with Customer Care Manager and sales team</li><li>
Efficiently answer the client requirements (deadlines, shortages, information, disputes) and record, analyze and follow up the dispute situations (complains, deductions, returns etc.) in accordance with the Credit Control, sales and controlling teams, and physical distribution</li><li>
Oversee the delivery process post-order execution, coordinating with internal teams to anticipate and resolve any potential delays to secure on time delivery.</li><li>
Ensure that you reinforce the credit policy and the application of our sales terms and conditions in term of payment deadlines, through follow-up of the bills payment</li><li>
Stay in touch with Credit Control department in order to identify any credit risks and to implement adapted corrective actions</li><li>
Communicate towards the hierarchy in case of problems and implement adapted corrective actions and ensure the continuity of service</li></ul><div></div><div><br>
DO YOU HAVE WHAT IT TAKES</div><br>
<div></div><ul><li>
University degree and excellent communication skills in English,</li><li>
Minimum 1 years of experience in customer service and/or logistics,</li><li>
Consumer oriented spirit with service as a priority in order to establish a personalized relationship with the client, and optimize the service level</li></ul><div></div><div><br>
WHAT COULD L&rsquo;OR&Eacute;AL OFFER YOU</div><br>
<div></div><ul><li>
The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way</li><li>
Work with some of the biggest brands and experts in the business, and the most passionate people</li><li>
A diverse environment</li><li>
Opportunity to be at the center of digital transformation</li><li>
World class training and development</li></ul><div></div><div><br>
#WEARELOREAL</div><div>
Take a closer look at our world here!</div></div>

Explore 1499+ Customer payment and credit services specialist in Istanbul Turkey this November. Find roles across top companies and apply now to boost your career.

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