sales executive Jobs in Kuwait Jobs In Kuwait

sales executive

customer service executive Jobs in Kuwait Jobs In Kuwait

customer service executive

customer relation excutive

Brillianz Group

We are Hiring!Position : Customer Relations ExecutiveCompany: BRILLIANZ GROUPLocation : KUWAITSalary : 250KD + IncentivesRequirements:Bachelor s/Master s degree in any streamONLY KERALITES (MALAYALEES)experience in Sales and Customer Relations.Excellent communication and interpersonal skills.Self- motivated with a target- driven mindset.Proven experience in client relationship management and handling monthly repayments.Send your CV to:rohitaj.brillianz@gmail.comJob Types: Full-time, PermanentPay: KD250.000 - KD300.000 per month

CUSTOMER RELATION EXCUTIVE

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Sales Associate will be responsible for achieving set sales targets through effective sales and excellent customer service thereby promoting the Company and brand. The individual must be proficient in identifying customer needs and demonstrating in-depth product knowledge thereby driving sales targets in line with Company policies and guidelines.
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience Preferred, Fresh grads can apply
 </li>
 <li>
 Excellent Communication &amp; Customer Service Skills
 </li>
 <li>
 Fluent Arabic
 </li>
 </ul>
 
 
</div>

Sales Associate

SKM Air Conditioning LLC

<div>
 
 
 About Us
 
 
 
 
 
 
 Since 1974,
 
 S.K.M Air Conditioning LLC
 
 has been a trusted leader in HVAC manufacturing across the Middle East and beyond. With
 
 2,000+ employees representing 30+ nationalities
 
 , SKM operates in
 
 8+ countries
 
 and delivers solutions to more than
 
 30 global markets
 
 . We are committed to
 
 engineering excellence, innovation, and customer value
 
 in everything we do.
 
 
 
 
 
 
 Why Join SKM?
 
 
 
 
 
 
 At SKM, you&rsquo;ll be part of a
 
 performance-driven organization
 
 where technical expertise meets customer success. We value
 
 teamwork, innovation, and accountability
 
 .
 
 
 As a
 
 Service Sales Engineer &ndash; Aftersales
 
 , you will support our aftersales operations by identifying service opportunities, maintaining key accounts, and driving customer satisfaction through timely solutions and high-quality support.
 
 
 
 
 
 
 Role Overview
 
 
 
 
 
 
 The
 
 Service Sales Engineer
 
 is responsible for executing aftersales and service sales activities including
 
 AMCs, retrofits and repairs sales
 
 . This role focuses on maintaining customer relationships, preparing quotations, coordinating service jobs, and ensuring smooth delivery of aftersales solutions aligned with SKM standards.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 🔧
 
 Service &amp; Retrofit Sales
 
 
 <ul>
 <li>
 Identify and develop sales opportunities for
 
 AMCs, retrofit job and service contracts
 
 .
 </li>
 <li>
 Prepare and submit
 
 techno-commercial proposals
 
 and quotations in coordination with the Service and Estimation teams.
 </li>
 <li>
 Maintain close communication with customers to understand requirements, propose solutions, and secure repeat business.
 </li>
 <li>
 Achieve assigned
 
 sales targets and revenue growth objectives
 
 in the aftersales segment.
 </li>
 <li>
 Collaborate with consultants, contractors, and distributors to promote SKM&rsquo;s service capabilities.
 </li>
 </ul>
 
 
 
 
 🛠
 
 Service Operations Support
 
 
 
 
 
 <ul>
 <li>
 Coordinate with service teams for job execution, scheduling, and follow-up to ensure timely delivery.
 </li>
 <li>
 Support the resolution of service issues and warranty claims by liaising with technical and operations teams.
 </li>
 <li>
 Ensure service quality, safety, and customer satisfaction through proactive communication and support.
 </li>
 </ul>
 
 
 
 
 👥
 
 Customer Relationship Management
 
 
 
 
 
 <ul>
 <li>
 Conduct client visits and site inspections to assess equipment condition and recommend retrofit or maintenance solutions.
 </li>
 <li>
 Build and maintain strong relationships with customers to ensure long-term retention.
 </li>
 <li>
 Attend client meetings and represent SKM&rsquo;s service division in a professional manner.
 </li>
 </ul>
 
 
 
 
 📈
 
 Reporting &amp; Improvement
 
 
 
 
 
 <ul>
 <li>
 Track and report sales activities, forecasts, and customer feedback to management.
 </li>
 <li>
 Support the implementation of
 
 continuous improvement initiatives
 
 to enhance aftersales efficiency and customer experience.
 </li>
 <li>
 Maintain compliance with
 
 QHSE standards (ISO 9001, ISO 45001, ISO 14001)
 
 in all activities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s Degree in Mechanical Engineering
 
 or equivalent technical qualification.
 </li>
 <li>
 
 2&ndash;5 years
 
 of HVAC aftersales/service experience, preferably in the
 
 Gulf region
 
 .
 </li>
 <li>
 Knowledge of HVAC systems (chillers, AHUs, package/split units) and service operations.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 
 
 <ul>
 <li>
 Strong
 
 techno-commercial understanding
 
 and ability to prepare cost estimates and proposals.
 </li>
 <li>
 Excellent
 
 communication and negotiation
 
 skills.
 </li>
 <li>
 Customer-focused with a proactive approach to problem solving.
 </li>
 <li>
 Proficient in
 
 MS Office
 
 and CRM tools.
 </li>
 <li>
 Organized, self-driven, and results-oriented.
 </li>
 </ul>
 
 
 
 
 
 Core Behaviors
 
 
 
 
 
 <ul>
 <li>
 
 Customer Focus
 
 &ndash; Builds trust and ensures customer satisfaction.
 </li>
 <li>
 
 Team Collaboration
 
 &ndash; Works effectively with service, sales, and technical teams.
 </li>
 <li>
 
 Ownership &amp; Accountability
 
 &ndash; Takes responsibility for meeting targets and deadlines.
 </li>
 <li>
 
 Continuous Learning
 
 &ndash; Seeks to enhance technical and sales skills.
 </li>
 </ul>
 
 
 
 
 
 Join Us
 
 
 
 
 
 
 At
 
 SKM Air Conditioning LLC
 
 , your contribution will directly impact the success of our aftersales business.
 
 
 If you&rsquo;re passionate about
 
 service excellence, technical sales, and customer success
 
 , we invite you to join our team and grow your career with SKM.
 
 
 
 
 
 🚀
 
 Apply today and become part of our journey of innovation and reliability.
 
 
</div>

Service Sales Engineer – Aftersales (Retrofit)

مجموعة الطاير

<div></div><div>Brand and Location : Bloomingdales, Kuwait

About Us 


As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few! 


About the Role 


We are looking for an exceptional personal shopping assistant to initiate and drive a specialist and personalised selection for exclusive customers and contribute to maximise customer satisfaction and customer loyalty. 


What You&rsquo;ll Be Doing 


Functional Roles &amp; Responsibilities
<ul><li> Identify the needs of the customer and recommend a range of products to choose from in order to arrive at an appropriate buying decision.</li></ul>
<ul><li> Analyse consumer behavior and provide superior standards of customer service with an individual using a distinct personalised approach.</li></ul>
<ul><li> Maintain relationships with key customers by informing them of new arrivals, inviting them exclusively for previews, promotions and activities conducted in stores.</li></ul>
<ul><li> Provide feedback to buyers on customer preferences</li></ul>
<ul><li> Maintain confidentiality of customers&rsquo; personal information and assure the information will be solely utilised for the store.</li></ul>
<ul><li> Ensure the customer database is maintained and updated with all the information pertaining to the exclusive customers.</li></ul>
<ul><li> Develop, grow and establish relationships with customers resulting in the growth of the Personal Shopping customer database.</li></ul>
<ul><li> Keep abreast of the market trends and competitor activities at all times</li></ul> 


About You 


Education/Certification and Continued Education
<ul><li> High School or &ldquo;O&rdquo; Levels</li></ul> 

Years of Experience
<ul><li> 5-6 years retails sales or customer service experience with luxury brands</li></ul> 


Knowledge &amp; Skills
<ul><li> Must be client focused and take initiate to resolve the problems</li></ul>
<ul><li> Take initiative to seek out responsibilities and follows through on all projects and tasks</li></ul>
<ul><li> Must have product &amp; brand knowledge
</li></ul><ul><li> Has excellent grooming &amp; styling skills
</li></ul><ul><li> Must posses strong organizational skills
</li></ul><ul><li> Must demonstrate attention to details</li></ul>
<ul><li> Has the ability to continue client relationship</li></ul></div>

Personal Shopper

Trafalgar Luxury Group

<div>
 
 As a Client Advisor, you will be an integral part of our retail team, providing exceptional customer service and contributing to the overall success of our store. Your main objective will be to assist customers, drive sales, and maintain a positive shopping experience for all patrons.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Offering product information and guidance to the Customers in the stores.
 </li>
 <li>
 Understand customer needs and preferences to effectively recommend products or services that meet their requirements.
 </li>
 <li>
 Demonstrate in-depth knowledge of the products or services offered, including features, benefits, and usage.
 </li>
 <li>
 Build customer Data base and follow-up with the VIP customers.
 </li>
 <li>
 Maintain a clean and organized store environment, including restocking shelves and arranging merchandise displays.
 </li>
 <li>
 Process transactions accurately using the point-of-sale (POS) system, handling cash, credit cards, and other payment methods.
 </li>
 <li>
 Address customer inquiries, concerns, and complaints in a professional and timely manner, seeking assistance from management when necessary.
 </li>
 <li>
 Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
 </li>
 <li>
 Stay updated on current promotions, sales campaigns, and product launches to effectively communicate this information to customers.
 </li>
 <li>
 Participate in ongoing training and development programs to enhance product knowledge and sales skills.
 </li>
 <li>
 Managing after sales service
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Requirements
 
 
 <ul>
 <li>
 Excellent communication skills in Arabic and English.
 </li>
 <li>
 Previous experience in luxury retail sales (preferably in luxury watches and Jewelry) with a focus on VIP customer handling and customer service.
 </li>
 <li>
 Strong interpersonal skills with a customer-centric mindset.
 </li>
 <li>
 Ability to multitask and perform efficiently in a fast-paced environment.
 </li>
 <li>
 Proficiency in basic math and experience using a point-of-sale (POS) system.
 </li>
 <li>
 Flexibility to work varied schedules, including evenings, weekends, and holidays.
 </li>
 <li>
 Positive attitude, self-motivated, and a team player.
 </li>
 <li>
 High school diploma or equivalent required; additional education or certifications are a plus.
 </li>
 </ul>
 
 
</div>

Client Advisor (Watches & Jewelry)

Top Notch Consultancy

<div>
 Our client, a leading player in the automotive industry based in
 
 Kuwait
 
 , is seeking a
 
 Spare Parts Salesman
 
 to support daily parts sales operations. The ideal candidate will attend to customer inquiries in a hospitable and professional manner, ensure counter readiness, and contribute to achieving business revenue objectives.
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Attend to all customer enquiries, provide product and technical information and parts availability, estimates to satisfy customer needs, upselling and conclude sales in a profitable manner.
 </li>
 <li>
 Prepare parts counter for daily parts sales operations to receive customers, meet external and internal customers demand in line with company standards.
 </li>
 <li>
 Keep records of parts sales estimates and follow up of enquiries.
 </li>
 <li>
 Attend to all telephonic enquiries to support external enquiries
 </li>
 <li>
 Coordinate parts receipts, binning and stock updates and stores arrangements.
 </li>
 <li>
 Assist in annual inventory and perpetual inventory during stock count.
 </li>
 <li>
 Ensure customer satisfaction and customer retention and database and cash customer accounts management.
 </li>
 <li>
 Loss sales data input, new model parts enquiry information gathering and pass on to procurement for demand planning.
 </li>
 <li>
 Attend the duty on time, well-groomed and in the appropriate approved uniform.
 </li>
 <li>
 Ensure name badges are worn whilst on front sales counter duty.
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Minimum education level: High school diploma or intermediate level; Diploma in Automotive Engineering is an advantage
 </li>
 <li>
 Minimum 3 years of experience in a similar role within the automotive parts or related sales sector
 </li>
 <li>
 Proficient in EPC systems and basic PC skills
 </li>
 <li>
 Bilingual communication skills preferred
 
 </li>
 </ul>
</div>

Spare Parts Salesman

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136 customer relation excutive jobs IN Kuwait Jobs In Kuwait

CUSTOMER RELATION EXCUTIVE

Sales Associate

Sales Associate

Service Sales Engineer – Aftersales (Retrofit)

Personal Shopper

Client Advisor (Watches & Jewelry)

Spare Parts Salesman