customer service & phone sales representative Jobs in Alexandria Egypt

customer service & phone sales representative

customer service sales manager Jobs in Alexandria Egypt

customer service sales manager

inside sales representative Jobs in Alexandria Egypt

inside sales representative

customer service and sales officer 1

British Council

<div>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
 
 
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
 
 
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021&ndash;22 we reached 650 million people. 
Join Our Team as a Customer Service and Sales Officer in Alexandria,Egypt 
We are looking for a motivated and customer-focused individual to join our team as a Customer Service and Sales Officer. In this role, you will represent the British Council as our ambassador, delivering a seamless and professional experience to customers and students. You will handle enquiries related to our English language and Examination services, ensuring that all interactions meet our high standards and contribute to our customer satisfaction goals. 
Your primary responsibility will be to support day-to-day customer service operations by responding to enquiries through various channels including email, phone, social media, and in person. You will provide accurate information, manage expectations, and ensure that all customer interactions reflect our brand values. You will also be responsible for maintaining up-to-date customer records, supporting registration and reception duties, and contributing to customer feedback initiatives. 
In addition to customer service, you will play a key role in driving sales. You will be accountable for meeting individual sales targets, building rapport with prospective customers, and guiding them through the journey from enquiry to enrolment. This includes making outbound calls, following up with leads, and maximizing conversion rates by effectively communicating the benefits of our services. You will also support cross-selling and up-selling opportunities and re-engage with lapsed customers. 
You will work closely with the Teaching Centre and Exams teams to support registration, payment processing, and data entry. Your responsibilities will include managing customer payments, ensuring compliance with financial procedures, and supporting the delivery of exams and teaching services. You will also help manage social media enquiries and contribute to improving the overall customer experience. 
This role requires flexibility, as our Customer Service and Sales team operates five days a week, including evenings and weekends. Working hours may vary based on demand and activity schedules. 
To be successful in this role, you should have a B2 level of written and spoken English, a higher diploma or equivalent professional experience, and a strong background in customer service and sales. You should be a fast learner with a passion for helping customers, a self-motivated attitude, and a results-driven approach. Experience with CRM systems and relevant qualifications in customer service or sales would be an advantage. 
If you are enthusiastic about delivering excellent service and contributing to a dynamic team, we encourage you to apply and be part of the British Council&rsquo;s mission to connect people through education and cultural exchange. 
Further Information 
Role: Customer Services and sales Officer
 
Number of positions: 1
 
Pay Band: PB H/4
 
Monthly Gross Salary: EGP 13,333.33
 
Location: Alexandria, Egypt
 
Contract type: 1 year fixed term contract
 
Closing date: 19th October 2025
 
Other: This role is open to candidates who have the legal right to work and are based in Egypt. 
*Please note that all applications should be submitted only in English.
 
*It is advisable to apply in advance to avoid any technical issues at the last moment. 
A connected and trusted UK in a more connected and trusted world. 
Equality , Diversity, and Inclusion (EDI) Statement 
The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. 
The British Council is committed to safeguarding children, young people and adults who we work with. 
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. 
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity &amp; criminal record checks in line with legal requirements and with the British Council&rsquo;s Safeguarding policies for Adults and Children. 
If you have any problems with your application please email askhr@britishcouncil.org 
Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our &lsquo;ASK HR&rsquo; email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.</div>

Customer Service and Sales Officer 1

Al-Mansour Automotive

<div>
 
 
 Role Summary:
 
 
 
 
 
 
 As a Client Experience Executive, you will be the face of the company within the showroom, responsible for delivering an exceptional customer experience from first contact through post-sale follow-up. This role blends sales expertise with a customer-centric approach, ensuring every visitor receives personalized attention and a seamless journey.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Sales &amp; Consultation:
 
 
 <ul>
 <li>
 Welcome and engage showroom visitors, understanding their needs and preferences.
 </li>
 <li>
 Provide detailed product information, demonstrations, and test drive coordination.
 </li>
 <li>
 Guide customers through the sales process, including financing and delivery options.
 </li>
 </ul>
 
 
 
 
 
 Customer Experience Journey:
 
 
 <ul>
 <li>
 Ensure a smooth and memorable customer journey from entry to post-purchase.
 </li>
 <li>
 Follow up with clients after visits and purchases to ensure satisfaction and gather feedback.
 </li>
 <li>
 Resolve customer concerns promptly and professionally, escalating when necessary.
 </li>
 </ul>
 
 
 
 
 
 Showroom Operations:
 
 
 <ul>
 <li>
 Maintain showroom presentation standards and ensure all vehicles and materials are display-ready.
 </li>
 <li>
 Support inventory management and coordinate with logistics for vehicle availability.
 </li>
 <li>
 Assist in organizing showroom events and client engagement activities.
 </li>
 </ul>
 
 
 
 
 
 Collaboration &amp; Reporting:
 
 
 <ul>
 <li>
 Work closely with sales, service, and marketing teams to align on customer experience goals.
 </li>
 <li>
 Track customer interactions and feedback using CRM tools.
 </li>
 <li>
 Provide regular reports on customer satisfaction, sales performance, and improvement opportunities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred).
 </li>
 <li>
 1&ndash;3 years of experience in automotive sales or customer-facing roles.
 </li>
 <li>
 Excellent spoken English
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Proficiency in CRM systems and Microsoft Office Suite.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 
 
 
 <ul>
 <li>
 Passion for customer service and relationship building.
 </li>
 <li>
 Sales-driven with a consultative approach.
 </li>
 <li>
 Detail-oriented and organized.
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment.
 </li>
 </ul>
 
 
</div>

Client Experience Executive – Showroom

Marriott International

<div>Additional Information 
Job Number25168888 
Job CategorySales &amp; Marketing 
LocationSheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt, 21923 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Developing &amp; Executing Sales Strategies
<ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li></ul>
<ul><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li></ul>
<ul><li>Assists with the development and implementation of promotions, both internal and external.</li></ul> 
Maximizing Revenue
<ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li></ul>
<ul><li>Recommends booking goals for sales team members.</li></ul> 
Managing Sales Activities
<ul><li>Monitors all day to day activities of direct reports.</li></ul>
<ul><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li></ul>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul> 
Analyzing &amp; Reporting on Sales and Financial Data
<ul><li>Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.</li></ul>
<ul><li>Assists Revenue Management with completing accurate six period projections.</li></ul>
<ul><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul> 
Building Successful Relationships
<ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li></ul>
<ul><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li></ul>
<ul><li>Utilizes all available on the job training tools for employees.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Dir-Sales (Resident in Cairo)

Nexfit

About the jobWe are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.An excellent call center manager must be an organized, reliable and results-driven professional.They must have a practical mind to solve problems on the spot partnered with an ability to see the &ldquo;big picture&rdquo; and make improvements.As a call center manager, you must also have excellent customer service and communication skills.The goal is to do everything possible to attain goals and achieve great results for our company.<ul><li>Develop objectives for the call center&rsquo;s day-to-day activities.</li><li>Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)</li><li>Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)</li><li>Assume responsibility of budgeting and tracking expenses</li><li>Coach and provide training to personnel to maintain high customer service standards.</li><li>Monitor and improve ordering, telephone handling and other procedures.</li><li>Evaluate performance with key metrics (accuracy, call-waiting time etc.)</li><li>Prepare reports for different departments or upper management.</li></ul>Requirements<ul><li>Proven experience as call center manager or similar position</li><li>Experience in customer service / call center is a must.</li><li>Knowledge of performance evaluation and customer service metrics</li><li>Solid understanding of reporting and budgeting procedures</li><li>Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)</li><li>Proficient in MS Office and call center equipment/software programs</li><li>Outstanding communication and interpersonal skills</li><li>Excellent organizational and leadership skills with a problem-solving ability</li><li>Positive and patient</li><li>Bachelor's degree or equivalent; Higher degree in a relevant discipline will be appreciated.</li><li>Alexandria resident.</li><li>English proficiency is a must.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: E&pound;15.00 - E&pound;20.00 per monthExperience:<ul><li>Call center management: 1 year (Required)</li></ul>

Customer service sales manager

Clean Badket

We&rsquo;re looking for a Customer Service &amp; Sales Representative (Remote Position) to join our growing team specialized in nail care products and professional nail training services Responsibilities:<ul><li>Communicate with clients via phone and WhatsApp.</li><li>Provide information about products and training courses.</li><li>Follow up with customers after purchase or booking to ensure satisfaction.</li><li>Achieve monthly sales targets.</li></ul>Work Details:<ul><li>Remote position (work from home)</li><li>Shift-based schedule (morning/evening shifts)</li></ul>Requirements:<ul><li>Excellent communication skills and a polite, professional attitude.</li><li>Experience in customer service or sales (preferably in beauty or cosmetics).</li><li>Good knowledge of WhatsApp, CRM tools, and spreadsheets.</li><li>Punctual, organized, and team-oriented.</li></ul>Job Type: Full-timePay: E&pound;10,000.00 - E&pound;15,000.00 per month

Customer Service & Phone Sales Representative

Gomspace

<div><div><div>GomSpace North America is seeking an experienced Sales Director to drive growth across the United States and Canada. This strategic role will focus on expanding GomSpace&rsquo;s presence and customer base across defense, earth observation, connectivity, and science sectors.
About the Role
The Sales Director will lead business development efforts, identify new opportunities, and manage key customer relationships throughout North America. The ideal candidate has a deep understanding of the small satellite and space systems sector, with a proven track record of success engaging commercial and government customers.
Key responsibilities include:
<ul><li>Develop and execute a regional sales strategy aligned with GomSpace&rsquo;s global growth objectives.</li>
<li>Identify and pursue new business opportunities for satellite products and solutions across target sectors.</li>
<li>Build and manage relationships with government agencies, satellite operators, integrators, universities, and new-space ventures.</li>
<li>Lead proposal development and contract negotiations in coordination with internal teams and external stakeholders.</li>
<li>Represent GomSpace at key industry events, conferences, and trade missions across North America.</li>
<li>Provide market insights and feedback to inform product strategy and business planning.</li>
</ul>
Your Profile
You are a results-driven professional with strong communication, presentation, and negotiation skills. You thrive in a fast-paced, international environment and are comfortable working independently while collaborating with global teams. A willingness to travel domestically and internationally is required.
Qualifications:
<ul><li>Minimum 8 years of experience in sales or business development within the satellite, aerospace, or space systems industry.</li>
<li>Bachelor&rsquo;s degree in engineering, business, or a related field (advanced degree preferred).</li>
<li>Proven success selling small satellite systems, subsystems, platforms, or mission solutions to commercial and/or government customers.</li>
<li>Strong understanding of LEO and smallsat technologies, market trends, and procurement processes.</li>
<li>Understanding of USG procurement and acquisition processes
</li><li>Established network across the North American space community is a plus.</li>
<li>US citizenship required.</li>
</ul>
Why choose GomSpace?
Because you will have the opportunity to work on high-impact international NewSpace programs, and you will gain access to a global team of experts and innovators shaping the future of space technology.
You will work in a flexible, collaborative, and mission-driven culture that values initiative and results. We offer a competitive base salary with performance-based incentives.
JOIN OUR MISSION 
Please send your application in English. Interviews will be conducted on a continuous basis. If you have any questions regarding the position do not hesitate to contact: Slava Frayter, Chief Executive Officer, GomSpace NA, sfra@gomspacena.com
This is a remote position based in the US. Salary and start date will be individually negotiated.
We kindly draw your attention to the fact that we do not receive applications and resumes via e-mail or by personal appearance. This is to protect and show consideration for your personal information. Apply for the job by following the link below.
About GomSpace 
GomSpace is a globally leading designer, integrator and manufacturer of high-end nano and microsatellites for customers in the academic, government and commercial markets. Our positions of strength include systems integration, small satellite subsystems and advanced miniaturized radio technology. At the core of our mission are our core values: Be helpful, communicate openly and frequently, and show true leadership.
Our international team is devoted to understanding our customers&rsquo; requirements and delivering high quality. We are listed in Stockholm (GOMX), headquartered in Denmark and have subsidiaries in Sweden, Singapore, France, North America and Luxembourg. We have more than 170 employees servicing customers in more than 55 countries. Learn more on www.gomspace.com
Join us in shaping the future of space exploration!
Ready for Lift-off? 
Are you ready to take on this exciting challenge and make a lasting impact on the future of space exploration? Apply today and let&rsquo;s start a conversation.
</div></div><div><div>Application deadline: 
As soon as possible
</div><div><div>Apply</div>
<div>Print</div></div></div></div><div></div>

Sales Director – North America

Master Systems

Job Title: Marine Service Engineer &ndash; NAVCOMLocation: Egypt Company: Master SystemsJob Summary:<ul><li>The Marine Service Engineer &ndash; NAVCOM is responsible for the installation, commissioning, maintenance, and technical support of navigation and communication (NAVCOM) systems onboard vessels, yachts, and boats. The role involves both planned and unplanned service activities, ensuring the highest standards of safety, efficiency, and customer satisfaction.</li></ul>Key Responsibilities:Carry out installation and commissioning of NAVCOM equipment on customers&rsquo; vessels, yachts, and boats.<ul><li>Handle work on VDR-APT&rsquo;s, navigation equipment, GMDSS equipment, etc.</li><li>Manage retrofit projects, handling complete bridge installations and large system integrations.</li><li>Work closely with the service coordinators to ensure the most efficient use of time and services.</li><li>Provide technical support to customers and the company&rsquo;s sales and service agents.</li><li>Perform surveys and inspections of ship radio communications and radio navigational installations, subject to possessing the appropriate qualifications, accreditations, and experience.</li><li>Carry out unplanned maintenance in the event of a failure or malfunction, with the objective of restoring normal operations as quickly as possible.</li><li>Manage spare requisitions as per project requirements.</li><li>Provide technical reports and documentation.</li><li>Conduct quality assurance and safety checks on all equipment.</li><li>Use hand tools and power tools.</li></ul>Prepare and maintain detailed test and inspection records.<ul><li>Educate customers on the operation of the installed equipment.</li><li>Complete work within the agreed budget and schedule.</li><li>Attend offshore jobs as required</li></ul>Qualifications &amp; Experience:<ul><li>Diploma / Bachelor&rsquo;s Degree in Marine Electronics, Electrical / Electronics Engineering, or a related field.</li><li>Minimum 1&ndash;5 years of experience in marine electronics installation and service (NAVCOM systems).</li><li>Hands-on experience with radar, ECDIS, AIS, VDR, GMDSS, and autopilot systems.</li><li>Knowledge of IMO, SOLAS, and Class requirements.</li><li>Valid certifications for GMDSS / VDR APT / Radio Survey (advantageous).</li><li>Strong troubleshooting, analytical, and communication skills.</li></ul>Experience with major brands like Furuno, JRC, Sperry Marine, or Simrad is a significant advantage.<ul><li>Willingness to travel and work offshore/onboard vessels as required.</li></ul>if you are interested, Kindly share your updated resume with to namitha@mastersystems.comJob Type: Full-time

Service Engineer

Explore 120+ Customer service and sales officer 1 in Alexandria Egypt this November. Find roles across top companies and apply now to boost your career.