early career trainee - field services engineer Jobs in Cairo

early career trainee - field services engineer

field operations engineer

field service engineer

field service senior engineer Jobs in Cairo

field service senior engineer

hse engineer

early career trainee field services engineer

GE HealthCare

<div>
 
 Job Description Summary
 
 
 
 As an Early Career Trainee - Field Service Engineer, you will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models.
 
 
 
 Responsibilities
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Basic troubleshooting, installation, maintenance and service repair needs on designated equipment,
 </li>
 <li>
 Completing Preventative Maintenance and Field Modification Instructions.
 </li>
 <li>
 Ordering and managing repair parts cycle times.
 </li>
 <li>
 Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
 </li>
 <li>
 Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
 </li>
 <li>
 Maintaining tools and test equipment properly and ensuring they are calibrated.
 </li>
 <li>
 Meeting Health and Human Services, Environment Health and Safety and/or other applicable regulatory requirements.
 </li>
 <li>
 Managing vendors&rsquo; service delivery processes in compliance with GE HealthCare policies.
 </li>
 <li>
 Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.
 </li>
 <li>
 Identifies Sales opportunities, communicates to account team and assists in Account Sales visits.
 </li>
 <li>
 Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Biomedical Engineering or Electronics Engineering.
 </li>
 <li>
 1 - 2 years of Field Services experience is plus.
 </li>
 <li>
 Technical and analytical skills.
 </li>
 <li>
 Comprehensive knowledge the MRI, X-RAY and CT basics.
 </li>
 <li>
 Proficiency in English.
 </li>
 <li>
 Ability to work independently or in group.
 </li>
 <li>
 High work standards and quality.
 </li>
 <li>
 Ability to take initiative and motivated.
 </li>
 <li>
 Valid driving license.
 </li>
 <li>
 Plans and organizes work effectively.
 </li>
 <li>
 Strong communications, listening and interpersonal skills.
 </li>
 <li>
 Good Customer skills; deals tactfully and effectively with differences of opinion.
 
 
 </li>
 </ul>
 
 Inclusion and Diversity
 
 
 
 GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
 
 
 As an Early Career Trainee - Field Service Engineer, you will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models.
 
 
 Job location: Giza / Cairo
 
 
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
</div>

Early Career Trainee - Field Services Engineer

51Talk Headquarters

<div>
 
 
 Management Trainee
 
 
 
 
 
 
 
 Program Overview
 
 The 51Talk Global Management Trainee Program is designed to develop future leaders through structured rotations across business functions and regions. Trainees will gain hands-on experience in core operations, international markets, and innovative projects, while receiving comprehensive training and mentorship.
 
 
 
 
 
 
 Key Features
 
 
 <ul>
 <li>
 
 Cross-functional rotations
 
 across front-, middle-, and back-office teams, as well as core and innovative projects.
 </li>
 <li>
 
 Regional exposure
 
 in Egypt, Jordan, Beijing, and other markets.
 </li>
 <li>
 
 Management development path
 
 with tailored training, mentorship, and long-term career opportunities.
 </li>
 <li>
 
 High-trust environment
 
 where trainees are empowered to take on meaningful responsibilities.
 </li>
 </ul>
 
 
 What You Will Do
 
 
 <ul>
 <li>
 Monitor and analyze key sales and operational metrics.
 </li>
 <li>
 Oversee service operations to ensure a seamless user experience.
 </li>
 <li>
 Support the planning and execution of localized marketing campaigns to strengthen brand presence.
 </li>
 <li>
 Collaborate with global offices to drive business initiatives.
 </li>
 <li>
 Identify bottlenecks in business processes and propose data-driven improvements.
 </li>
 <li>
 Provide analytical support and evaluate project outcomes.
 </li>
 <li>
 Develop a deep understanding of the company&rsquo;s core business through structured job rotations.
 </li>
 </ul>
 
 
 What We Are Looking For
 
 
 <ul>
 <li>
 Local Egyptian students graduating between 2023&ndash;2025, Bachelor&rsquo;s degree or above.
 </li>
 <li>
 Proficiency in English as a working language; conversational Chinese preferred.
 </li>
 <li>
 Strong communication, coordination, and teamwork skills.
 </li>
 <li>
 Resilient, adaptable, and able to perform under pressure.
 </li>
 <li>
 Analytical mindset with logical thinking and unique perspectives.
 </li>
 </ul>
 
 
 What We Offer
 
 
 <ul>
 <li>
 Access to world-class training programs and learning resources.
 </li>
 <li>
 Personalized coaching and ongoing career support.
 </li>
 <li>
 Opportunities to showcase your potential in impactful projects.
 </li>
 <li>
 Flexible and sustainable career progression with no ceiling for growth.
 </li>
 <li>
 A collaborative and supportive culture where your contributions are recognized.
 </li>
 </ul>
 
 
 
 
 
 Job Location:
 
 
 
 7Z, Etisalat Club Rd, Ezbet Fahmy, El Basatin, Cairo Governorate 4234302, Egypt
 
 
 
 
 
 
 Working Hours：
 
 
 
 Sunday-Thursday (9am-6pm)
 
 
 Break Time (12pm-1pm), Coffee Time (2:45pm-3pm)
 
</div>

Graduate Management Trainee

Magnet

<div>
 
 
 Employer Overview
 
 
 
 A leading global food services organization with thousands of locations worldwide, known for delivering high-quality experiences and consistent service excellence. The company operates through a combination of corporate-owned and locally operated restaurants, offering strong career growth and development opportunities.
 
 
 
 
 
 
 Job Summary
 
 
 
 The
 
 Manager Trainee
 
 will undergo a structured training program to develop the skills and knowledge required to manage restaurant operations effectively. The role focuses on building leadership capabilities in operations, team management, financial performance, and customer service to prepare for a future managerial position within 6&ndash;12 months.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage daily restaurant operations, including opening and closing procedures, cash handling, and maintaining cleanliness and hygiene standards.
 </li>
 <li>
 Supervise and coordinate staff activities to ensure smooth operations and excellent service delivery.
 </li>
 <li>
 Participate in the recruitment, training, scheduling, and performance evaluation of team members.
 </li>
 <li>
 Deliver outstanding customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
 </li>
 <li>
 Monitor and analyze sales figures, budgets, and costs to achieve profitability goals.
 </li>
 <li>
 Support the development and implementation of store-level marketing and promotional activities.
 </li>
 <li>
 Ensure compliance with company policies, safety regulations, and operational standards.
 </li>
 <li>
 Collaborate with management to set performance goals and develop action plans for continuous improvement.
 </li>
 <li>
 Participate actively in leadership and management training programs designed to prepare for a managerial role.
 </li>
 <li>
 Contribute to a positive and motivated team environment.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any discipline.
 </li>
 <li>
 0&ndash;5 years of experience (fresh graduates are encouraged to apply).
 </li>
 <li>
 Strong leadership and interpersonal skills.
 </li>
 <li>
 Excellent communication and problem-solving abilities.
 </li>
 <li>
 Customer-focused with a positive and proactive attitude.
 </li>
 <li>
 Ability to work effectively under pressure and in a fast-paced environment.
 </li>
 <li>
 Good in Microsoft Office (Excel, Word, PowerPoint).
 </li>
 <li>
 Good command of English.
 </li>
 <li>
 Willingness to learn, adapt, and take on challenges.
 </li>
 <li>
 Flexibility to work in shifts and across various locations if needed.
 </li>
 </ul>
 
 
</div>

Manager Trainee (Cairo)

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Deliver onboarding, refresher, and knowledge-sharing training sessions for new hires and existing employees.
 </li>
 <li>
 Facilitate workshops and interactive learning activities to promote engagement and retention.
 </li>
 <li>
 Provide day-to-day guidance, coaching, and real-time support to trainees during the nesting phase.
 </li>
 <li>
 Observe trainee performance on the floor, identify gaps, and escalate persistent performance issues to the Training Lead/Manager.
 </li>
 <li>
 Partner with Subject Matter Experts (SMEs) and team leaders to support practical application of knowledge.
 </li>
 <li>
 Document and maintain accurate records of training attendance, assessments, and nesting observations.
 </li>
 <li>
 Share structured feedback and progress reports on trainees with the Training Lead/Manager.
 </li>
 <li>
 Suggest improvements to facilitation and delivery methods (without owning training design).
 </li>
 <li>
 Align with the Training Lead/Manager on training schedules, priorities, and content delivery plans.
 </li>
 <li>
 Support execution of training programs in alignment with organizational objectives.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in training facilitation, preferably in a contact center or BPO environment.
 </li>
 <li>
 Proven track record of delivering new hire induction, refresher training, or coaching support during nesting.
 </li>
 <li>
 Experience in coordinating with cross-functional teams and reporting trainee progress to management.
 </li>
 <li>
 Exposure to documenting training activities, maintaining records, and supporting training operations.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Human Resources, Education, or related field (or equivalent experience).
 </li>
 <li>
 Strong facilitation and presentation skills with the ability to deliver engaging and interactive sessions.
 </li>
 <li>
 Effective coaching and feedback skills to support learning and development.
 </li>
 <li>
 Excellent verbal and written communication abilities.
 </li>
 <li>
 Strong observation and assessment skills to identify performance gaps.
 </li>
 <li>
 Collaborative mindset with the ability to work effectively with SMEs, Training Leads, and Operations.
 </li>
 <li>
 Organizational and time management skills to handle multiple training programs and documentation.
 </li>
 </ul>
</div>

Associate Operations Training

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25153902
 
 
 
 Job Category
 
 Management Development Programs/Interns
 
 
 
 Location
 
 Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 
 The Voyage Global Leadership Development Program
 
 
 
 
 Voyage: Training tomorrow&rsquo;s leaders today
 
 
 
 Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you&rsquo;ll build upon the skills you developed in school by participating in real world assignments.
 
 
 
 Ready to embark?
 
 
 
 To become a Voyage participant, you must have graduated with a
 
 degree
 
 from a university or hotel school within the last 2 years ie. on or after September 2023.
 
 
 Other qualifications include:
 
 
 <ul>
 <li>
 Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary)
 </li>
 <li>
 Superior critical-thinking &amp; interpersonal communication skills
 </li>
 <li>
 The ability to foster relationships &amp; work collaboratively
 </li>
 <li>
 The ability to self-manage &amp; be a self-starter
 </li>
 <li>
 A real desire for personal &amp; professional growth
 </li>
 <li>
 Work authorization in the country you apply (with the exception of certain GCC Countries)
 
 
 </li>
 </ul>
 Those currently enrolled in a college/university with an expected graduation date within 12 months of the date of application may also be considered.
 
 
 
 About The Journey
 
 
 
 Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries.
 
 
 Voyage is available in the following locations and disciplines:
 
 
 
 Egypt, Cairo
 
 
 
 Marriott Mena House
 
 
 <ul>
 <li>
 Event Management | Food and Beverage | Room Operations
 
 
 </li>
 </ul>
 When you join Voyage, you gain access to Marriott&rsquo;s senior leaders and coaches and have many opportunities to stand out. You&rsquo;ll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Each individual&rsquo;s Voyage journey is unique, spanning 12-18 months dependent upon your career interests, passions, goals, and location. You&rsquo;ll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.
 
 
 
 The Experience You&rsquo;ll Gain
 
 
 
 Voyage participants learn by doing! You&rsquo;ll be fully immersed in the day-to-day operations of a hotel. If accepted into this elite program, you will:
 
 
 <ul>
 <li>
 Cultivate customer relationships
 </li>
 <li>
 Be a champion for innovation within the organization
 </li>
 <li>
 Get exposure to managing projects &amp; people
 </li>
 <li>
 Improve processes &amp; pitch new initiatives through your Voyage project
 </li>
 <li>
 Take on special projects that will draw upon all your training
 
 
 </li>
 </ul>
 
 Destination: Marriott leadership
 
 
 
 You&rsquo;ll participate in management meetings and collaborate with Voyage participants worldwide. You&rsquo;ll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires&rsquo; experiences. After graduation, you&rsquo;ll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership.
 
 
 
 Application Process
 
 
 
 <ul>
 <li>
 Online Application
 </li>
 <li>
 HireVue Video Interview
 </li>
 <li>
 Management Assessment
 </li>
 <li>
 &lsquo;Tell Us More About You&rsquo; Form to get to know you and your preferences better
 </li>
 <li>
 Live Virtual Assessment
 </li>
 <li>
 Final Interview
 
 
 </li>
 </ul>
 
 Marriott Associates
 
 
 
 Previous Interns at Marriott, Current Interns, Part Time Associates, Dual students are encouraged to apply provided they meet the above-mentioned criteria. If you are currently a full-time associate at Marriott International, please speak to your HR Team or email voyageemea@marriott.com
 
 
 
 Want to learn more?
 
 
 
 Visit Early Careers at Marriott International | Find Job &amp; Career Opportunities
 
 
 
 Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
 
 
 
 Marriott International is the world&rsquo;s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Egypt - Voyage Graduate Leadership Development Program

SITA

<div>
 
 
 WELCOME TO
 
 
 
 
 SITA
 
 
 
 
 &nbsp;&nbsp;
 
 
 
 
 We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world&rsquo;s air travel industry.
 
 
 
 
 You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
 
 
 
 
 Are you ready to love your job? The adventure begins right here, with you, at SITA.
 
 
 
 &nbsp;
 
 
 
 
 
 As per our career framework, the Job Title for this role is: Field Engineer
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 ABOUT THE ROLE &amp; TEAM
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 As a Field Engineer, you will play a key role in supporting SITA&rsquo;s competitive edge and business growth by delivering high-quality technical field services support for our customers at airports and on-site locations. You will be responsible for executing all scheduling all field services dispatch and management activities in line with SITA&rsquo;s standards and procedures, ensuring exceptional customer satisfaction through top-tier maintenance and on-site support. Additionally, you will coordinate field engineer assignments, ensuring the right resources are deployed to the right tasks at the right time.&nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 WHAT YOU&rsquo;LL DO
 
 
 
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 Allocate field resources, such as vehicles, tools, and equipment, ensuring that engineers are properly equipped for their assignments.
 
 </li>
 <li>
 
 Manage and optimize daily schedules for field engineers to ensure efficient resource utilization and timely job completion.
 
 </li>
 <li>
 
 Track the location and status of field engineers in real time to ensure job progress and address any delays or issues.
 
 </li>
 <li>
 
 Use dispatch software to optimize routes, minimizing travel time and fuel costs while improving service efficiency.
 
 </li>
 <li>
 
 Act as the central communication point between customers, field engineers, and internal teams, providing clear and timely updates, including service schedules.
 
 </li>
 <li>
 
 Prioritize service requests based on urgency, customer impact, and engineers' availability, ensuring that high-priority jobs are handled promptly.
 
 </li>
 <li>
 
 Handle unexpected issues, such as delays, customer cancellations, or equipment shortages, by making real-time adjustments to the schedule.
 
 </li>
 <li>
 
 Ensure that all service activities are accurately documented in the field service management system for tracking and reporting purposes.
 
 </li>
 <li>
 
 Monitor performance metrics, such as response time, job completion rate, and first-time fix rate, to ensure service quality.
 
 </li>
 <li>
 
 Strictly adhere to standard protocols and applicable rules and regulations.
 
 </li>
 <li>
 
 Provide administrative support to engineers by ensuring they have accurate schedules, job details, and required materials.
 
 </li>
 <li>
 
 Maintain accurate records of job assignments, schedule changes, and service outcomes for reporting and analysis purposes.
 
 </li>
 </ul>
 
 &nbsp;
 
 
 
 
 
 ABOUT YOUR SKILLS
 
 
 
 
 
 
 
 
 
 
 &nbsp;
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Computer Science, Electronic Engineering, or an equivalent recognized IT qualification.
 
 </li>
 <li>
 
 Minimum 2 years' experience in onsite IT support, including incident support for items such as PCs, printers, and LAN/WAN equipment.
 
 </li>
 <li>
 
 Proven ability to deliver IT services to external customers in line with Service Level Agreements (SLAs).
 
 </li>
 <li>
 
 Proficiency in Field Service Management and Customer Relationship Management (CRM) tools.
 
 </li>
 <li>
 
 Strong data analysis skills to support technical decisions and reporting.
 
 </li>
 <li>
 
 Demonstrated strengths in time management, problem-solving, communication, and collaboration.
 
 </li>
 <li>
 
 Working knowledge of compliance, risk management, conflict resolution, and stakeholder engagement in IT service environments.
 
 
 
 &nbsp;
 
 </li>
 </ul>
 
 
 
 
 NICE-TO-HAVE
 
 
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 Experience in the Airport or Airline industry.
 
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 We&rsquo;re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We&rsquo;re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 🏡
 
 
 
 
 
 
 
 
 
 
 
 Flex Week:
 
 
 
 
 
 Work from home up to 2 days/week (depending on your team&rsquo;s needs)
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 ⏰
 
 
 
 
 
 Flex Day:
 
 Make your workday suit your life and plans.
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 🌎
 
 
 
 
 
 Flex Location:
 
 Take up to 30 days a year to work from any location in the world.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 🌿
 
 
 
 
 
 Employee Wellbeing:
 
 
 
 
 
 We&rsquo;ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 🚀
 
 
 
 
 
 Professional Development
 
 
 
 
 
 : Level up your skills with our training platforms, including LinkedIn Learning!
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 🙌🏽
 
 
 
 
 
 Competitive Benefits
 
 
 
 
 
 : Competitive benefits that make sense with both your local market and employment status.&nbsp;
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
 
 
 
 
 
 &nbsp;
 
 
 
</div>

Workforce Dispatcher (Service Desk)

RSA Security

<div>
 
 
 RSA - Software Engineer (Front End UI Developer)
 
 
 
 
 RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology services, and other industries to thrive in a digital world, delivering complete capabilities for modern authentication, access, lifecycle management, and identity governance. Whether in the cloud or on-premises, RSA connects people with the digital resources they depend on everywhere they live, work, and play.
 
 
 For decades, RSA has pioneered many of the encryption, authentication, and identity federation technologies that still power the internet. And now RSA is transforming the industry yet again, paving the way for the future of digital identity through the RSA Unified Identity Platform; next-generation hybrid and cloud solutions; the first ever and only multi-functional, passwordless hardware authenticator; and a frictionless, mobile-optimized experience for the modern workforce. If you are self-motivated and looking for a fast-paced challenge doing something that truly matters, come join our winning team! For more information, go to rsa.com.
 
 
 The Software Engineering team delivers next-generation software application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics &mdash; all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners. Join us as a Software Engineer on our Engineering Development team in Cairo to do the best work of your career and make a profound social impact.
 
 
 RSA is the premier provider of security, risk and compliance management solutions for business acceleration. RSA helps the world's leading organizations solve their most complex and sensitive security challenges. These challenges include managing organizational risk, safeguarding mobile access and collaboration, proving compliance, and securing virtual and cloud environments. Combining business-critical controls in identity assurance, SIEM, data loss prevention, continuous network monitoring, and fraud protection with industry leading GRC capabilities and robust consulting services, RSA brings visibility and trust to millions of user identities, the transactions that they perform and the data that is generated
 
 
 RSA is seeking a UI Engineer to design and implement contextual help, guided tours, and self-service assistance within our product console. The ideal candidate will blend strong user experience design skills with front-end engineering capabilities to make complex product workflows easy to understand and use. This role requires close collaboration with Product Managers, Technical Writers, UX and Engineering teams to embed intuitive, accessible, and scalable help experiences directly into the console.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and integrate in-product help experiences, including tooltips, guided tours, onboarding flows, and contextual FAQs.
 </li>
 <li>
 Create consistent help UI components (info icons, popovers, inline help panels, etc.) aligned with design system and accessibility standards.
 </li>
 <li>
 Collaborate with the documentation and PM teams to embed relevant knowledge base links, walkthroughs, or micro-learning snippets in the console.
 </li>
 <li>
 Define information architecture and flows that help make content discoverable and actionable.
 </li>
 <li>
 Run usability tests to validate help placement, wording, and interaction patterns.
 </li>
 <li>
 Stay up to date with emerging technologies and industry trends.
 
 
 </li>
 </ul>
 
 You Will
 
 
 
 <ul>
 <li>
 Implement help-related UI features using modern front-end frameworks (e.g., React, Angular, or Vue).
 </li>
 <li>
 Integrate help components with content services, analytics, and feature flags.
 </li>
 <li>
 Ensure all help experiences meet accessibility (WCAG) and performance standards.
 </li>
 <li>
 Partner with UX designers and tech writers to ensure content consistency across the product.
 </li>
 <li>
 Work with PMs to define help strategy and roadmap aligned with product goals.
 </li>
 <li>
 Establish guidelines and reusable patterns for in-product assistance.
 
 
 </li>
 </ul>
 
 Essential Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in computer science, HCI, Design, or related field.
 </li>
 <li>
 3+ years of professional experience in front-end/UI and Web development.
 </li>
 <li>
 Experience as a UI/UX Engineer, Front-End Developer, or UX Designer in a product development environment.
 </li>
 <li>
 Proficiency in HTML5, CSS3, JavaScript/TypeScript, and at least one front-end framework (React preferred).
 </li>
 <li>
 Strong understanding of UX principles, interaction design, and accessibility.
 </li>
 <li>
 Ability to translate help and documentation requirements into interactive, user-friendly designs.
 </li>
 <li>
 Understanding of developer testing practices and the differences between unit, functional, and system tests
 </li>
 <li>
 Ability to speak and write clearly in a variety of communication settings and styles
 </li>
 <li>
 Excellent analysis, critical thinking and problem-solving skills
 </li>
 <li>
 Ability to quickly learn and apply new concepts or principles
 </li>
 <li>
 Ability to work effectively as part of global team
 </li>
 <li>
 Experience working in an agile environment.
 
 
 </li>
 </ul>
 
 Desirable Requirements
 
 
 
 <ul>
 <li>
 Experience building guided tours or onboarding flows using SDKs or third-party tools.
 </li>
 <li>
 Experience integrating content delivery systems (e.g., CMS, Help widgets, WalkMe, Pendo, Appcues, or custom solutions).
 </li>
 <li>
 Familiarity with design systems (Figma, Adobe XD, etc.) and user research methods.
 </li>
 <li>
 Exposure to enterprise or SaaS product consoles.
 </li>
 <li>
 Bachelor&rsquo;s degree (Engineering)e; or Master&rsquo;s degree (Engineering); or a PhD (Engineering) in Computer Science/Information Technology
 
 
 </li>
 </ul>
 RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.
 
 
 If you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at
 
 
 rsa.global.talent.acquisition@rsa.com
 
 
 . RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.
</div>

RSA- Software Engineer (Front End UI Developer)

Explore 1033+ Early career trainee field services engineer in Cairo this November. Find roles across top companies and apply now to boost your career.