business operations executive Jobs in Lahore

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head of operations

US Mobile

<div>
 
 About US Mobile
 
 
 
 US Mobile is on a mission to revolutionize connectivity.
 
 
 Imagine a world where you can open one app and buy terabytes of data for every one of your devices &mdash; your phone, car, home broadband, and beyond. That&rsquo;s the future we&rsquo;re building: a software platform designed for the 21st century and the age of 5G and IoT &mdash; powered by world-class engineering, intuitive design, and features that redefine what connectivity means.
 
 
 Recognized by Forbes as one of America&rsquo;s Best Startup Employers and ranked #94 on the Inc. 5000 Fastest-Growing Companies in America, US Mobile is a venture-backed company entering hypergrowth.
 
 
 Our team spans 20+ countries, united by innovation, transparency, and a shared obsession with creating extraordinary customer experiences.
 
 
 
 About The Role
 
 
 
 We&rsquo;re looking for an inspiring, high-performing Head of Operations to lead and scale our Product Experience organization &mdash; the heartbeat of how customers experience US Mobile every day.
 
 
 In this role, you&rsquo;ll oversee a rapidly growing, high-impact support ecosystem that manages thousands of daily interactions across multiple channels. You&rsquo;ll build operational frameworks, drive performance excellence, and champion a culture of ownership, empathy, and innovation.
 
 
 As part of the leadership team, you&rsquo;ll report directly to senior executives and partner closely with the C-suite &mdash; providing actionable insights, driving key operational metrics, and influencing strategic decisions that shape the company&rsquo;s growth trajectory.
 
 
 What You&rsquo;ll Do
 
 
 Lead with vision and purpose: Oversee, inspire, and grow a 250+ member Product Experience team &mdash; building a culture rooted in care, accountability, and continuous improvement.
 
 
 Own the end-to-end customer journey: Ensure every touchpoint &mdash; from onboarding to loyalty &mdash; is seamless, data-informed, and customer-obsessed.
 
 
 Build and refine operational systems: Streamline workflows, eliminate inefficiencies, and create scalable frameworks that enable speed, consistency, and quality.
 
 
 Drive performance through data: Define, measure, and analyze key KPIs (activation rates, resolution times, QA scores, CSAT, retention, etc.) &mdash; using insights to optimize processes and inform leadership decisions.
 
 
 Report to executive leadership: Deliver clear, data-driven reporting and strategic recommendations to the C-suite, ensuring visibility into operational performance and customer sentiment trends.
 
 
 Recruit, develop, and retain top talent: Build high-performing teams through thoughtful hiring, structured development paths, and regular coaching.
 
 
 Foster collaboration across functions: Partner with Product, Growth, and Engineering to translate customer insights into improvements that directly impact experience and conversion.
 
 
 Champion operational excellence: Create a high-trust environment where efficiency, empathy, and innovation coexist.
 
 
 Solve complex challenges: Address operational bottlenecks, balance competing priorities, and drive fast, informed decisions that align with broader company goals.
 
 
 What You&rsquo;ll Bring
 
 
 Bachelor&rsquo;s degree in Business, Management, Strategy, or a related field (Master&rsquo;s preferred).
 
 
 8+ years of experience in Operations or Customer Experience, including 3+ years in a leadership role within a high-growth or startup environment.
 
 
 Proven success in scaling or restructuring large operational teams (200+ FTEs) with measurable impact.
 
 
 A data-first, analytical mindset &mdash; you can dissect metrics, identify trends, and translate insights into strategy.
 
 
 A builder mentality: you thrive in ambiguity, design from first principles, and execute with precision.
 
 
 Exceptional stakeholder management and communication skills &mdash; capable of influencing across functions and presenting confidently to executive leadership.
 
 
 High emotional intelligence, resilience, and adaptability &mdash; you lead with empathy, clarity, and conviction.
 
 
 Why You&rsquo;ll Love Working Here
 
 
 Work with a global leadership team defining the future of telecom and connectivity.
 
 
 Lead one of the fastest-growing, most customer-obsessed teams in the industry.
 
 
 Shape strategy and culture with direct visibility to the C-suite.
 
 
 Join a company that values autonomy, innovation, and real human connection.
 
 
 Please note that the last date to apply for this role is October 27th, 2025.
 
 
 Join US Mobile to help shape an organization that values operational excellence at its core.
 
 
 If you&rsquo;re passionate about operations and excited about making a meaningful impact, we&rsquo;d love to hear from you! Apply Now and be part of a team that&rsquo;s redefining customer experience and workplace culture at US Mobile.
 
 
 Please note that the last date to apply for this role is October 27th, 2025.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Head of Operations

GHA Marketing Ltd

Operational Planning &amp; Workflow Management:<ul><li>Own and manage work distribution between editors, social media managers and content writers to ensure all client work is delivered in a timely manner.</li><li>Develop and implement operational strategies to streamline post production processes and reduce bottlenecks.</li><li>Build, refine, and enforce Standard Operating Procedures (SOPs) for social content planning, review cycles, and publishing systems to optimize efficiency.</li></ul>Project &amp; Client Delivery Coordination:<ul><li>Own high-level content calendars and publishing pipelines across key platforms like YouTube, Instagram, TikTok, LinkedIn, Spotify, and Apple Podcasts etc.</li><li>Ensure all team members are adhering to strict quality control procedures before providing work to clients</li><li>Monitor campaign performance, analytics dashboards, and team-generated reports to ensure strategic goals are met.</li><li>Oversee client communication is being performed to a high standard and ensure no client messages are missed or unanswered by the team.</li></ul>Team Leadership &amp; Management:<ul><li>Lead, mentor, and motivate a high-performing team of content and social media managers/Podcast Manager, video editors and content writers.</li><li>Conduct performance reviews, provide constructive feedback, and support professional development.</li><li>Serve as an escalation point for internal challenges related to timelines, quality, or client expectations.</li><li>Foster a positive and collaborative work environment that prioritizes accountability and excellence.</li></ul>Data Analysis &amp; Reporting:<ul><li>Prepare and present regular reports on operational performance to CEO and ensure that any major issues are escalated appropriately.</li></ul>Key Skills &amp; Competencies:<ul><li>Minimum 3 years of experience in operations management at a social media firm, with at least 2 years in a leadership role managing at least 50 members of staff.</li><li>Strong analytical and problem-solving skills, with the ability to identify inefficiencies and propose innovative solutions.</li><li>Exceptional attention to detail and commitment to quality control.</li><li>Excellent leadership and communication skills to effectively manage teams and client relationships.</li><li>Proficiency in social media management, SEO, and project management tools.</li><li>Ability to manage multiple priorities and deadlines in a fast-paced environment.</li><li>Proactive mindset with a strong sense of ownership and accountability.</li></ul>Core Responsibilities<ul><li>Own the end-to-end operations pipeline, ensuring all podcast projects are delivered on time, within scope, and aligned with client expectations.</li><li>Oversee resource planning, task allocation, and team bandwidth to eliminate bottlenecks and maintain productivity.</li><li>Conduct daily check-ins, lead performance reviews, and enforce accountability through clear KPIs and deliverables.</li><li>Act as the operational point-of-contact for client escalations and oversee quality control of client interactions, particularly with podcasters.</li><li>Collaborate closely with the CEO to align on strategic priorities, team progress, and client success outcomes.</li><li>Develop and enforce SOPs for recurring agency functions, creating replicable systems that support growth and scale.</li><li>Design and implement internal training programs to upskill team members, standardize processes, and maintain consistent quality.</li><li>Monitor department health, analyze gaps, and continuously improve workflows to support profitability and long-term scalability.</li></ul>Job Type: Full-timePay: Rs200,000.00 - Rs300,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>3-5: 3 years (Required)</li></ul>Work Location: In person

Head of Content Operations & Delivery

Growth Recruiters

- Position: Head of IT / IT Tech Head - Location: Dha phase 3, lahore - industry: Retail About the Role: We are seeking an experienced and visionary Head of IT to lead our technology strategy, infrastructure, and digital transformation initiatives. The ideal candidate will oversee IT operations, ensure data security, streamline business systems, and drive innovation across the organization. Key Responsibilities:<ul><li>Develop and implement the company&rsquo;s IT strategy in alignment with business objectives.</li><li>Manage and maintain all IT infrastructure, including servers, networks, and hardware.</li><li>Oversee ERP systems (preferably SAP B1) and ensure smooth integration with business operations.</li><li>Lead the IT team, providing guidance, training, and performance oversight.</li><li>Manage cybersecurity measures and data protection protocols.</li><li>Collaborate with department heads to identify technology needs and solutions.</li><li>Handle vendor management, software licensing, and IT procurement.</li><li>Plan and manage the IT budget, ensuring cost-effective technology investments.</li><li>Evaluate and implement new technologies to improve efficiency and scalability.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Minimum 8&ndash;10 years of IT experience, including at least 3 years in a leadership role.</li><li>Strong knowledge of networking, system administration, and ERP software (SAP B1 preferred).</li><li>Expertise in IT security, data management, and cloud solutions.</li><li>Excellent analytical, problem-solving, and project management skills.</li><li>Proven ability to lead cross-functional teams and manage multiple projects simultaneously.</li></ul>Benefits:Competitive salary package based on experience.Health and life insurance.Professional growth and development opportunities.To Apply: Send your updated CV to ghanwa@unze.co.uk with the subject line &ldquo;Head of IT Application&rdquo;. Requirements:Job Type: Full-timePay: Rs200,000.00 - Rs300,000.00 per monthWork Location: In person

IT TECH HEAD

STRATCOR PRIVATE LIMITED

Position Title: Corporate Chef - Culinary Development &amp; StandardsDepartment: Culinary Operations Reports to: CEO Direct Reports: Head Chefs (per site) Location: Lahore (multi-campus oversight)Position OverviewThe Corporate Chef is responsible for defining and upholding the culinary vision, recipe standards, and overall food quality across all Healthy Plates campuses. This role focuses on recipe development, menu innovation, ingredient quality standards, and ensuring operational consistency through training and regular audits. The Corporate Chef will lead and mentor Head Chefs to deliver exceptional, nutritious, and consistent meals that reflect Healthy Plates&rsquo; brand promise.Key Responsibilities Culinary Leadership<ul><li>Develop and test new recipes in collaboration with the in-house nutritionist to ensure balanced, appealing, and cost-feasible menus.</li><li>Standardize recipes, portion sizes, cooking methods, and plating for all menu items.</li><li>Maintain the culinary identity of Healthy Plates by introducing creative, student-friendly, and seasonal menu rotations.</li><li>Evaluate ingredient quality and provide input on acceptable product standards (without engaging in supplier selection or pricing).</li></ul>Operational Oversight<ul><li>Supervise and support Head Chefs at each campus to ensure consistent execution of recipes, portioning, and presentation.</li><li>Conduct regular site visits to monitor taste, hygiene, and adherence to SOPs.</li><li>Identify training needs and conduct periodic workshops for kitchen staff to improve skill, efficiency, and quality.</li><li>Partner with Operations to ensure smooth kitchen workflows and adherence to safety and hygiene standards.</li></ul>Research &amp; Development<ul><li>Lead R&amp;D initiatives to develop new menu items, test recipes, and integrate student feedback.</li><li>Monitor culinary trends and translate them into practical, school-appropriate offerings.</li><li>Work closely with the nutritionist to ensure menus align with health and nutritional guidelines.</li></ul>Training &amp; Mentorship<ul><li>Develop training materials and run skill-building sessions for chefs and kitchen staff.</li><li>Create a culture of discipline, creativity, and continuous improvement within all kitchens.</li><li>Serve as the primary mentor for Head Chefs, guiding them in culinary leadership and execution.</li></ul>Key Performance Indicators (KPIs)<ul><li>Recipe and plating compliance across campuses (audit scores)</li><li>Student satisfaction and feedback ratings</li><li>Consistency in taste and presentation</li><li>Reduction in operational errors or recipe deviations</li><li>Successful onboarding of new menus and kitchen staff</li></ul>Ideal Candidate Profile<ul><li>5&ndash;8 years of culinary leadership experience, preferably in institutional or large-scale foodservice operations.</li><li>Proven experience in menu innovation, staff training, and quality assurance.</li><li>Strong communication, organization, and leadership skills.</li><li>Passion for nutrition, food quality, and culinary education.</li><li>Formal culinary training or equivalent experience preferred.</li></ul>Job Type: Full-timePay: Rs200,000.00 - Rs350,000.00 per monthWork Location: In person

Corporate Chef - Culinary Development & Standards

AlHaadi Mobilya (SMC-PVT) Ltd

Job Title: Sales Head &ndash; Furniture IndustryLocation: Lahore, Pakistan Company: Enza HomeAbout Enza HomeEnza Home is a premium lifestyle and furniture brand offering modern, elegant, and functional home solutions. As part of the Yata&#351; Group, Enza Home combines global design trends with superior quality and customer-centric service to create inspiring living spaces.We are seeking a dynamic Sales Head to lead our sales operations in Lahore, driving business growth, customer satisfaction, and brand leadership in Pakistan&rsquo;s competitive furniture market.Position OverviewThe Sales Head will be responsible for developing and executing sales strategies, managing sales teams, achieving revenue targets, and expanding Enza Home&rsquo;s market presence. This role demands a results-driven leader with deep knowledge of the furniture or lifestyle retail industry and a passion for building high-performing teams.Key ResponsibilitiesStrategic Leadership<ul><li>Develop and implement comprehensive sales strategies to achieve monthly, quarterly, and annual revenue targets.</li><li>Analyze market trends, competitor activities, and customer insights to identify new business opportunities.</li><li>Lead planning for new store openings, sales campaigns, and promotional initiatives in alignment with brand goals.</li></ul>Team Management<ul><li>Lead, mentor, and motivate the sales team to deliver exceptional customer service and performance.</li><li>Set clear KPIs and ensure continuous training and development of sales staff.</li><li>Foster a high-performance culture that encourages accountability and innovation.</li></ul>Sales Operations &amp; Performance<ul><li>Oversee retail sales operations across Lahore and nearby regions.</li><li>Track and analyze sales performance metrics; prepare regular reports for senior management.</li><li>Ensure effective visual merchandising, inventory management, and store presentation aligned with Enza Home standards.</li></ul>Customer Relationship Management<ul><li>Build and nurture strong relationships with key clients, architects, and interior designers.</li><li>Ensure consistent customer satisfaction through service excellence and post-sales engagement.</li></ul>Collaboration &amp; Coordination<ul><li>Work closely with marketing, supply chain, and operations teams to ensure smooth execution of sales strategies.</li><li>Provide feedback on product performance, pricing, and market demands.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Marketing, or related field.</li><li>8&ndash;12 years of experience in sales management, preferably in furniture, retail, or lifestyle industries.</li><li>Proven track record of achieving sales targets and managing multi-location retail operations.</li><li>Strong leadership, negotiation, and communication skills.</li><li>Analytical thinker with proficiency in sales analytics and CRM tools.</li><li>Excellent command of English and Urdu; Turkish language familiarity is a plus.</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunity to work with a leading international lifestyle brand.</li><li>Professional growth and leadership development.</li><li>Collaborative and design-driven work culture.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Sales Head (Furniture Industry)

Job Title: Sales Head &ndash; Furniture IndustryLocation: Lahore, Pakistan Company: Enza HomeAbout Enza Home:Enza Home is a premium international furniture and lifestyle brand known for its contemporary designs, comfort, and quality. Represented in Pakistan by Al Haadi Mobilya SMC (Pvt.) Ltd., Enza Home continues to expand its footprint in the local market. We are now seeking a dynamic and results-driven Sales Head to lead and manage our nationwide sales operations.Position Overview:The Sales Head will be responsible for developing and executing the company&rsquo;s overall sales strategy to achieve revenue targets, market share growth, and customer satisfaction. This senior role involves leading sales teams across multiple showrooms, driving business development, and ensuring alignment with brand objectives. The ideal candidate must have proven leadership experience in the furniture, retail, or interior design industry.Key Responsibilities:<ul><li>Develop and implement strategic sales plans to achieve business objectives and revenue targets.</li><li>Lead, train, and motivate the sales team across all showrooms (Islamabad, Lahore, and other locations).</li><li>Oversee showroom operations, ensuring consistent brand representation and exceptional customer experience.</li><li>Monitor market trends, competitor activities, and consumer preferences to identify new business opportunities.</li><li>Build and maintain strong relationships with high-value customers, designers, architects, and corporate clients.</li><li>Collaborate with marketing, design, and operations departments for sales campaigns, events, and new product launches.</li><li>Set performance goals, review sales KPIs, and provide coaching to sales managers and executives.</li><li>Manage pricing strategies, discount policies, and promotional activities in coordination with management.</li><li>Ensure compliance with company policies, visual merchandising standards, and customer service excellence.</li><li>Prepare and present detailed sales performance reports and forecasts to senior management.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Experience: Minimum 8&ndash;10 years of experience in sales, with at least 3&ndash;5 years in a senior leadership role (preferably in the furniture, retail, or home d&eacute;cor industry).</li><li>Proven track record of achieving and exceeding sales targets.</li><li>Strong leadership, communication, and strategic planning skills.</li><li>Deep understanding of retail operations, customer behavior, and market dynamics.</li><li>Proficiency in MS Office and ERP/CRM systems.</li><li>Excellent interpersonal and negotiation skills.</li><li>Professional, presentable, and customer-focused personality.</li></ul>What We Offer:<ul><li>Competitive salary with performance-based bonuses.</li><li>Leadership role in a globally recognized brand.</li><li>Professional growth and development opportunities.</li><li>Collaborative, innovative, and brand-driven work environment.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

A.S Global HR Services & Solutions

Job type: In-office Job Locatio: Our client have thier head office in Kharian but after intial 2-3 months training candidates can continue from Islamabad or Lahore officeGlobal Expansion Executives - Basic Job Description:<ul><li>Project Management for all Projects related to the Expansion of the Company's Business</li></ul>into New Countries.<ul><li>Research on the Regulatory Requirements for the Licensing &amp; Running Company</li></ul>Operations.<ul><li>Research and Engagement with Various Consultancy Firms and Legal Firms.</li><li>Comparative Analysis / Feasibility Reports for Internal Approvals.</li><li>Preparation of Business Plan Documents for Visibility on New Business Operations.</li><li>Documentation related to Licensing &amp; Acquisitions.</li><li>Research in multiple countries for New Ventures and Acquisitions.</li><li>Project Management and Trackers to present ongoing performance.</li><li>Strong Relationship Management with the affiliated business partners.</li><li>Perform other duties in the Relationship &amp; Development Department as assigned</li></ul>Skills Required:<ul><li>Excellent Project Management</li><li>Research &amp; Analytical Reporting</li><li>Business Communication</li><li>Excellent Command of the English Language.</li><li>Presentation Skills</li></ul>Fill the following form &quot;https://forms.gle/ihBV2vHUGWQfAE3a6&quot;Job Type: Full-timeApplication Question(s):<ul><li>Have you filled the form whose link is given in job detail?</li></ul>https://forms.gle/ihBV2vHUGWQfAE3a6<ul><li>As mentioned in job details &quot;Our client have thier head office in Kharian but after intial 2-3 months training candidates can continue from Islamabad or Lahore office&quot; so are you ok with that?</li></ul>Work Location: In person

Global Expansion Executive

Explore 3343+ Head of operations in Lahore this November. Find roles across top companies and apply now to boost your career.

3343 head of operations jobs IN Lahore

Head of Operations

Head of Content Operations & Delivery

IT TECH HEAD

Corporate Chef - Culinary Development & Standards

Sales Head (Furniture Industry)

Sales Head (Furniture Industry)

Global Expansion Executive