agent-guest relations Jobs in Saudi Arabia

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host relations associate

Gathern

<div><p>At <b>Gathern</b>, we&rsquo;re not just a platform, we&rsquo;re the homegrown Saudi success story that built and leads the <b>alternative hospitality sector</b> across the Kingdom. As the largest peer-to-peer vacation rental marketplace in Saudi Arabia, Gathern enables travelers to explore the country through <b>authentic stays hosted by local residents</b> while directly supporting <b>Saudi Vision 2030</b> by boosting tourism, empowering communities, and expanding accommodation supply.</p><p>
Backed by our <b>SAR 270 million Series B funding round</b> led by <i>Sanabil Investments (PIF-owned)</i> and valuing Gathern at <b>over SAR 1 billion! </b>We&rsquo;re entering an exciting new chapter of growth, innovation, and regional expansion as we prepare for a future <b>Tadawul listing</b> .</p><p>
With <b>5M+ users</b> , guests from <b>150+ nationalities</b> , a network of <b>72,000+ hospitality units</b> &#65039;, and more than <b>SAR 2 billion paid</b> to <b>33,000+ Saudi hosts</b>, Gathern stands as one of the <b>fastest-growing tech companies in the Kingdom</b>, holding a <b>44% national market share</b> and <b>53% in Riyadh!</b></p><p>
This is your opportunity to join a company that&rsquo;s <b>redefining travel</b> and <b>shaping the future of tourism in Saudi Arabia!</b></p><p></p><p>
In this role, you will be responsible for onboarding new hosts, answering their inquiries, and providing them with guidance and resources to optimize their hosting experience. You will also act as a mediator in resolving any issues or conflicts between hosts and guests, ensuring a smooth and enjoyable stay for all parties involved.</p><p>
We are looking for individuals who are highly organized, customer-oriented, and have excellent communication skills. If you are passionate about hospitality and enjoy building relationships, we want to hear from you.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Build and maintain strong relationships with our hosts, being their main point of contact.</li>
<li>Onboard new hosts and provide support in setting up their listings and managing their profiles.</li>
<li>Respond to host inquiries and provide guidance and resources.</li>
<li>Act as a mediator in resolving conflicts or issues between hosts and guests.</li>
<li>Coordinate with other teams to ensure smooth and efficient operations.</li>
<li>Keep up-to-date with industry trends and best practices in host relations.</li>
</ul><p><b>
Requirements</b></p><p></p><ul>
<li>
Bachelor's/Diploma degree.
</li><li>Excellent communication and interpersonal skills.</li>
<li>Highly organized and detail-oriented.</li>
<li>Ability to multitask and work in a fast-paced environment.</li>
<li>Flexible schedule, including availability on weekends and holidays.</li>
<li>Positive and friendly attitude.</li></ul></div>

Host Relations Associate

Gathern | جاذر إن

<div>
 At
 <strong>
  Gathern
 </strong>
 , we're not just a platform, we're the homegrown Saudi success story that built and leads the
 <strong>
  alternative hospitality sector
 </strong>
 across the Kingdom. As the largest peer-to-peer vacation rental marketplace in Saudi Arabia, Gathern enables travelers to explore the country through
 <strong>
  authentic stays hosted by local residents
 </strong>
 🏡 while directly supporting
 <strong>
  Saudi Vision 2030
 </strong>
 by boosting tourism, empowering communities, and expanding accommodation supply.
 <br/>
 <br/>
 Backed by our
 <strong>
  SAR 270 million Series B funding round
 </strong>
 💸 led by
 <em>
  Sanabil Investments (PIF-owned)
 </em>
 and valuing Gathern at
 <strong>
  over SAR 1 billion!
 </strong>
 We're entering an exciting new chapter of growth, innovation, and regional expansion as we prepare for a future
 <strong>
  Tadawul listing
 </strong>
 📈.
 <br/>
 <br/>
 With
 <strong>
  5M+ users
 </strong>
 👥, guests from
 <strong>
  150+ nationalities
 </strong>
 🌍, a network of
 <strong>
  72,000+ hospitality units
 </strong>
 🏘️, and more than
 <strong>
  SAR 2 billion paid
 </strong>
 to
 <strong>
  33,000+ Saudi hosts
 </strong>
 , Gathern stands as one of the
 <strong>
  fastest-growing tech companies in the Kingdom
 </strong>
 , holding a
 <strong>
  44% national market share
 </strong>
 and
 <strong>
  53% in Riyadh!
  <br/>
  <br/>
 </strong>
 This is your opportunity to join a company that's
 <strong>
  redefining travel
 </strong>
 and
 <strong>
  shaping the future of tourism in Saudi Arabia!
  <br/>
  <br/>
 </strong>
 In this role, you will be responsible for onboarding new hosts, answering their inquiries, and providing them with guidance and resources to optimize their hosting experience. You will also act as a mediator in resolving any issues or conflicts between hosts and guests, ensuring a smooth and enjoyable stay for all parties involved.
 <br/>
 <br/>
 We are looking for individuals who are highly organized, customer-oriented, and have excellent communication skills. If you are passionate about hospitality and enjoy building relationships, we want to hear from you.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build and maintain strong relationships with our hosts, being their main point of contact
  </li>
  <li>
   Onboard new hosts and provide support in setting up their listings and managing their profiles
  </li>
  <li>
   Respond to host inquiries and provide guidance and resources
  </li>
  <li>
   Act as a mediator in resolving conflicts or issues between hosts and guests
  </li>
  <li>
   Coordinate with other teams to ensure smooth and efficient operations
  </li>
  <li>
   Keep up-to-date with industry trends and best practices in host relations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's/Diploma degree.
  </li>
  <li>
   Excellent communication and interpersonal skills
  </li>
  <li>
   Highly organized and detail-oriented
  </li>
  <li>
   Ability to multitask and work in a fast-paced environment
  </li>
  <li>
   Flexible schedule, including availability on weekends and holidays
  </li>
  <li>
   Positive and friendly attitude
  </li>
 </ul>
</div>


<div><p>At <b>Gathern</b>, we&rsquo;re not just a platform, we&rsquo;re the homegrown Saudi success story that built and leads the <b>alternative hospitality sector</b> across the Kingdom. As the largest peer-to-peer vacation rental marketplace in Saudi Arabia, Gathern enables travelers to explore the country through <b>authentic stays hosted by local residents</b> while directly supporting <b>Saudi Vision 2030</b> by boosting tourism, empowering communities, and expanding accommodation supply.</p><p>
Backed by our <b>SAR 270 million Series B funding round</b> led by <i>Sanabil Investments (PIF-owned)</i> and valuing Gathern at <b>over SAR 1 billion! </b>We&rsquo;re entering an exciting new chapter of growth, innovation, and regional expansion as we prepare for a future <b>Tadawul listing</b> .</p><p>
With <b>5M+ users</b> , guests from <b>150+ nationalities</b> , a network of <b>72,000+ hospitality units</b> &#65039;, and more than <b>SAR 2 billion paid</b> to <b>33,000+ Saudi hosts</b>, Gathern stands as one of the <b>fastest-growing tech companies in the Kingdom</b>, holding a <b>44% national market share</b> and <b>53% in Riyadh!</b></p><p>
This is your opportunity to join a company that&rsquo;s <b>redefining travel</b> and <b>shaping the future of tourism in Saudi Arabia!</b></p><p></p><p><b>
JOB PURPOSE:</b><br>
To support Gathern&rsquo;s host acquisition and success strategy by executing the onboarding, support, and performance management processes for unit hosts. The role ensures hosts are well-informed, compliant, and continuously improving their service quality and availability, contributing directly to the growth and reliability of Gathern&rsquo;s supply portfolio.<br>
<br>
<b>Functional Accountabilities:</b></p><p>
Key Responsibilities:</p><ul>
<li>
Implement a scalable host acquisition and retention strategy aligned with the company&rsquo;s growth targets.</li>
<li>Monitor host performance metrics (e.g., occupancy, response rate, guest ratings) and flag risks or opportunities.</li>
<li>Coordinate with internal teams to resolve host-related escalations or system issues.</li>
<li>Assist in supply campaigns or outreach efforts in targeted regions.</li></ul><p>
Striving for Excellence</p><p>
Key Responsibilities:</p><ul>
<li>
Help identify inactive or underperforming units and re-engage hosts with relevant solutions.</li>
<li>Gather host feedback and contribute insights to enhance the host journey and support tools.</li>
<li>Support implementation of incentives or recognition programs to retain high-performing hosts.</li>
<li>Ensure all host interactions are aligned with Gathern&rsquo;s service values and communication tone.</li>
<li>Contribute to quarterly reporting on host satisfaction and operational KPIs.</li>
</ul><p><b>
Requirements</b></p><p></p><ul>
<li>
Bachelor&rsquo;s degree in Business Administration, Tourism, Communication, or a related field.</li>
<li>3&ndash;5 years of experience in customer success, hospitality operations, or account management.</li>
<li>Strong interpersonal and organizational skills.</li>
<li>Proficient in CRM systems, Excel, and digital communication tools.</li>
<li>Experience in the Saudi market and understanding of local hospitality expectations.</li>
<li>Bilingual in Arabic and English (spoken and written).</li></ul></div>

Senior Host Performance Specialist

Qiddiya | القدية

<div>
 The Associate Director - Issues &amp; Crisis Communications plays a crucial role in safeguarding Qiddiya Investment Company's reputation and effectively managing its communications during challenging situations. This strategic position requires a proactive leader with expertise in identifying potential issues, developing crisis management plans, and executing communication strategies that mitigate risks and protect the organization's brand. You will work closely with cross-functional teams to ensure alignment and preparedness, while providing counsel to leadership during high-stakes scenarios.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and implement a comprehensive issues and crisis communications strategy that anticipates, prepares for, and responds to potential crises affecting the organization
  </li>
  <li>
   Act as the primary point of contact for crisis communications, leading the development of key messages and communication materials
  </li>
  <li>
   Coordinate with internal stakeholders, including legal, compliance, and operations, to ensure a unified response during critical incidents
  </li>
  <li>
   Conduct risk assessments to identify vulnerabilities and potential crises, advising on proactive measures to mitigate risks
  </li>
  <li>
   Manage media relations during crisis situations, serving as a spokesperson when required to ensure accurate and timely information dissemination
  </li>
  <li>
   Lead post-crisis evaluations to assess the effectiveness of the response and identify areas for improvement
  </li>
  <li>
   Facilitate crisis communication training and simulations for key leadership and team members to enhance preparedness
  </li>
  <li>
   Monitor and analyze public sentiment and media coverage to adapt communication strategies in real-time
  </li>
  <li>
   Build and maintain relationships with media contacts and industry stakeholders to facilitate effective communication during crises
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Communications, Public Relations, Marketing, or a related field; Master's degree preferred
  </li>
  <li>
   8+ years of experience in issues management, crisis communications, or public relations, preferably in large, complex organizations
  </li>
  <li>
   Proven track record of developing and implementing crisis communication strategies
  </li>
  <li>
   Exceptional written and verbal communication skills, with the ability to convey complex situations simply and clearly
  </li>
  <li>
   Strong analytical and strategic thinking abilities with excellent problem-solving skills
  </li>
  <li>
   Experience in media relations and serving as a spokesperson during high-pressure situations
  </li>
  <li>
   Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 Offering a comprehensive compensation and benefits package.
</div>


Associate Director - Issues & Crisis Communications (COR434)

Jigsaw MENA FZE

Overview <p>Our client is looking to recruit an Associate Director - Development Communications (Delivery) to support the development of communications strategy that promote our clients' projects and credibly positions its City wide development. He / she will take ownership of developing and delivering communications plans for a set of districts and / or assets at City level. You will be responsible for managing narrative and messaging, creating engaging copy, both long and short form across multiple channels, and bringing the journey of developing and delivering our clients mega City project to life for key audiences.</p> Responsibilities <ul><li>Strategy & Leadership: Develop and execute a comprehensive communication plan for an assigned set of districts or assets, aligned with the company's business goals, growth objectives and overarching communications strategy.</li><li>Collaboration with Internal Teams: Work closely with development, delivery and contractor teams across their assigned districts / assets to understand project progress, upcoming milestones and delivery methods to drive communication strategy. Identify communication opportunities and support the internal and external communication of key milestones / updates.</li><li>Internal Communications: Support preparation of, coordinate, review and manage internal communications including (but not limited to); newsletters, ad hoc communications, reports and other communications to program leadership and the broader project teams.</li><li>Storytelling and Engagement: Lead creative copywriting and content creation that informs and engages internal and external audiences through supporting media relations activities.</li><li>Brand Guardianship: Champion and reinforce our clients brand, ensuring that is consistently applied across all communications in line with branding and style guidelines.</li><li>Stakeholder Engagement: Engage with key internal and external stakeholders including development, corporate marketing and district / asset owners to ensure objectives align. Responsible for stakeholder engagement within the project team, internal and external partners, suppliers and stakeholders.</li></ul> Qualifications <ul><li>Bachelors degree in Communications, Public Relations, Journalism, Business Administration, or a relevant related field.</li><li>Minimum of 8+ years' experience in corporate communications, public relations or stakeholder engagement, preferably in the construction or infrastructure sectors.</li><li>Leadership: Excellent leadership, communication and stakeholder management skills. Proven track record in developing and implementing compelling communication strategies that engage diverse audiences.</li><li>Technical Skills: Proficiency in using a range of communication platforms, tools and methods to deliver impactful messaging and measuring its effectiveness.</li><li>Project Management: Ability to manage multiple projects, prioritize tasks, and work in a fast-paced environment.</li><li>Development / Delivery: Prior experience working in a similar role on a construction program or within a corporate, government department or agency department is preferred.</li></ul>

Associate Director - Development Communications (Construction Delivery)

U.S. Renal Care Saudi Arabia

<div>
 <p>
  <strong>
   ESSENTIAL DUTIES AND RESPONSIBILITIES
  </strong>
  include the following. Other duties and tasks may be assigned.
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Liaise with ministries and regulatory bodies, including MISA, MOH, and HRSD, to ensure compliance with all applicable laws and procedures.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Obtain and renew licenses, permits, and approvals, while maintaining accurate records and renewal schedules to prevent operational disruptions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Support the Director of Legal and Compliance in aligning operational practices with government policies and regulatory frameworks.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Review and verify legal and contractual documents to ensure compliance with Saudi laws and internal policies.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Monitor, interpret, and communicate legislative and regulatory developments affecting the organization.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Maintain an organized filing system for all documents, permits, correspondences, and approvals related to government relations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Represent the company in dealings with governmental entities and advocate for company interests when necessary.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Develop strategies to resolve or mitigate issues arising from government-related matters.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Ensure adherence to labor, health, and business regulations across all company operations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Perform other duties or tasks as assigned.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education Requirements
  </strong>
  :
 </p>
 <p>
  Bachelor&rsquo;s Degree or Associate Degree.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience Requirements:
  </strong>
 </p>
 <p>
  Three (3) years of experience in a previous legal healthcare setting is preferred.
 </p>
</div>


Senior Government Relations Specialist

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Shura Island
</div></div><div><div>Hiring Entity
</div><div>Rosewood Red Sea
</div></div><div><div>Department
</div><div>Talent and Culture
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Position Overview</b></div><div></div><div><br>
The Cluster Talent &amp; Culture Manager plays a pivotal role in leading and implementing Talent &amp; Culture strategies across Rosewood Red Sea and Rosewood AMAALA. This role supports the Cluster Director of Talent &amp; Culture in driving the full associate lifecycle &mdash; from recruitment and onboarding to engagement, learning, and compliance &mdash; ensuring alignment with Rosewood&rsquo;s philosophy of A Sense of Place&reg; and fostering a culture of excellence, inclusion, and well-being.</div><div></div><div><br>
This position will be instrumental in supporting two ultra-luxury pre-openings, ensuring a seamless transition from project to operation, and embedding Rosewood&rsquo;s brand DNA within all aspects of the associate experience.</div><div></div><div><b><br>
Key Responsibilities</b></div><div></div><div><br>
<ul><li>
Partner with the Cluster Director of Talent &amp; Culture to execute HR strategies across both properties, supporting pre-opening, ramp-up, and operational phases.</li><li>
Lead day-to-day Talent &amp; Culture operations including recruitment, associate relations, performance management, and HR administration.</li><li>
Collaborate with department heads to fulfill staffing needs while meeting Saudization targets and diversity goals.</li><li>
Manage recruitment channels including agencies, job portals, and international sourcing networks; coordinate interviews, offers, and onboarding logistics.</li><li>
Drive the pre-opening onboarding and induction process, ensuring all associates are welcomed and integrated in alignment with the Rosewood &ldquo;Journey Book&rdquo; and &ldquo;Make the Place&rdquo; experience.</li><li>
Oversee learning and development initiatives, ensuring delivery of brand, compliance, and leadership programs.</li><li>
Support the rollout of performance reviews, talent mapping, and career development plans.</li><li>
Lead engagement activities, recognition programs, and internal communication across the Cluster to nurture associate pride and belonging.</li><li>
Ensure adherence to Saudi labor laws, GOSI, and corporate compliance standards.</li><li>
Maintain accurate HRIS data, reports, and documentation to support audits and management insights.</li><li>
Collaborate closely with Talent &amp; Culture Coordinators and property HR teams to ensure consistency and efficiency of HR processes across both resorts.</li></ul></div><div></div><div><b><br>
Qualifications</b></div><div></div><div><br>
<ul><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>
Minimum 5&ndash;7 years of progressive HR experience, preferably within luxury hospitality or pre-opening environments.</li><li>
Experience in managing HR operations for multiple properties or complex organizations is an advantage.</li><li>
In-depth knowledge of Saudi labor laws and HR best practices.</li><li>
Strong interpersonal, communication, and leadership skills.</li><li>
Proficiency in HR systems, MS Office, and recruitment platforms.</li><li>
Ability to travel between the two properties as required.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.</div></div></div></div></div></div>

Cluster Talent & Culture Manager

Explore 508+ Host relations associate in Saudi Arabia this November. Find roles across top companies and apply now to boost your career.

508 host relations associate jobs IN Saudi Arabia

Host Relations Associate

Host Relations Associate

Senior Host Performance Specialist

Associate Director - Issues & Crisis Communications (COR434)

Associate Director - Development Communications (Construction Delivery)

Senior Government Relations Specialist

Cluster Talent & Culture Manager