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it onboarding specialist

Agency VA

Core ResponsibilitiesVerify, test, and document credentials for agency tools, including:<ul><li>AMS systems</li><li>Carrier portals</li><li>Email accounts</li></ul>Create, update, and maintain records in Keeper (login repository).Create, organize, and manage Microsoft Teams group chats for internal teams.Set up and manage Multi-Factor Authentication (MFA) for agent access across platforms.Ensure all required software tools and systems are properly accessible to agents.Perform internal coordination with the onboarding and operations teams (no client communication required).Track completion of setup milestones and report progress to internal supervisors.Required Skills &amp; QualificationsStrong understanding of credential management and MFA setup.Experience with agency tools (AMS, carrier portals, communication tools).Proficiency with Microsoft Teams and Microsoft 365 environment.Familiarity with password management platforms (Keeper or similar).High attention to detail and strong organizational skills.Ability to follow structured onboarding processes and checklists.Basic troubleshooting skills for access and login issues.Ability to work efficiently with internal teams and handle multiple onboarding tasks simultaneously.Strong written communication for internal updates and documentation.Comfortable working in a fast-paced, process-driven environment.Job Type: Full-timePay: Rs80,000.00 per monthApplication Question(s):<ul><li>Are you willing to work in the night shift (6 PM to 3 AM Pakistan Standard Time) Monday to Friday?</li><li>Office is located in NASTP, OId Airport Road, Chaklala Cantt, Rawalpindi. Are you willing to commute to this location? (This is a fully on-site role)</li><li>The salary for this position is fixed PKR 80,000. Are you willing to work on this figure?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

IT Onboarding Specialist

Cloud Rexpo Pvt. Ltd.

Job Title: IT Support Specialist Location: Bahria Town Phase 7, Rawalpindi Shift: On-site, Day (9:30 AM &ndash; 6:30 PM)We are seeking a skilled and proactive IT Support Specialist to join our branch office. This role involves providing comprehensive IT support to our in-house employees, clients, and departmental teams. The ideal candidate will have hands-on experience with server management, Active Directory, dialer support, PFSense firewall, NVR/camera systems, networking, and hardware troubleshooting. Strong English communication skills and the ability to collaborate effectively with both Head Office and Branch IT teams are required.Key Responsibilities:<ul><li>Server Management: Install, configure, and maintain in-house servers; monitor performance.</li><li>Active Directory: Manage user accounts, group policies, and troubleshoot related issues.</li><li>Dialer Support: Provide client-end support and ensure dialer functionality.</li><li>Firewall Management: Configure and monitor PFSense firewall; implement security protocols.</li><li>NVR and Camera Systems: Install/maintain NVR and surveillance systems.</li><li>Networking: Configure and troubleshoot routers, switches, and Wi-Fi.</li><li>Technical Support: Provide Level 1 support to employees and clients.</li><li>Collaboration: Coordinate IT strategies between branch and head office teams.</li><li>Branch IT Operations: Ensure smooth IT functionality for the branch office.</li></ul>Qualifications:<ul><li>Proven experience in IT support and systems administration.</li><li>Strong knowledge of servers, Active Directory, networking, and firewalls.</li><li>Proficiency with PFSense and NVR systems.</li><li>Excellent troubleshooting and problem-solving abilities.</li><li>Fluent English (verbal &amp; written).</li><li>Customer-focused approach with teamwork skills.</li></ul>Preferred Skills:<ul><li>Relevant certifications (Microsoft, Cisco, Linux).</li><li>Experience supporting international clients.</li><li>Knowledge of latest IT security practices.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthExperience:<ul><li>IT support and Systems Administration: 2 years (Required)</li><li>servers, Active Directory, networking, and firewalls: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

IT Support Specialist

Veclar Technologies

Senior Client Relationship &amp; Success CoordinatorLocation: Rawalpindi / Islamabad (On-site) Company: Veclar Technologies Industry: CRM Services, IT Solutions, B2B Support Employment Type: Full-Time Salary: PKR 80,000 &ndash; 150,000 (Basic) + USD-Based CommissionAbout Veclar TechnologiesFounded in 2018, Veclar Technologies is a leading provider of CRM services and IT-driven business solutions for global organizations. We help companies enhance customer engagement, streamline operations, and strengthen their digital infrastructure.Our core solutions include:<ul><li>CRM Service Management</li><li>IT Support &amp; Technical Assistance</li><li>Digital Marketing Development</li><li>Customer Experience (CX) Optimization</li><li>Business Process Improvement &amp; B2B Solutions</li></ul>We partner with international businesses to improve their customer journey, ensure consistent support, and deliver scalable, reliable IT service solutions.Position OverviewWe are looking for a Senior Client Relationship &amp; Success Coordinator who can manage international CRM clients and ensure smooth, efficient service delivery. No cold calling is required. You will work with existing clients, warm leads, and active CRM accounts&mdash;ensuring they receive high-quality support, guidance, and value from our services.Key ResponsibilitiesCRM &amp; Client Relationship Management<ul><li>Serve as the primary point of contact for international CRM and IT service clients.</li><li>Build and maintain strong, trust-based relationships with B2B clients.</li><li>Understand client needs and match them with the right CRM features and IT support solutions.</li></ul>Onboarding &amp; Implementation<ul><li>Guide new clients through CRM onboarding, configuration, and integration.</li><li>Conduct product walk-throughs and train clients on key functionalities.</li><li>Deliver tailored recommendations aligned with client business goals.</li></ul>Support, Coordination &amp; Optimization<ul><li>Coordinate with internal IT and support teams to resolve client queries.</li><li>Monitor service quality, ticket resolution, and system performance.</li><li>Suggest workflow improvements or additional CRM features to boost efficiency.</li></ul>Growth, Retention &amp; Reporting<ul><li>Track client satisfaction, usage patterns, and performance indicators.</li><li>Identify opportunities for upselling or service enhancement (soft selling).</li><li>Maintain detailed documentation of client interactions and technical requirements.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree (preference for IT, Business, Marketing, or related fields).</li><li>Strong written and verbal communication skills.</li><li>Familiarity with CRM systems or IT service processes (preferred but not required).</li><li>A relationship-focused mindset with strong problem-solving abilities.</li><li>Ability to manage multiple clients and priorities simultaneously.</li><li>Experience with international clients is a plus.</li><li>Fresh graduates with excellent communication skills are encouraged to apply.</li></ul>What We OfferVeclar Technologies offers a modern, growth-oriented work environment with valuable benefits:<ul><li>Retention Bonus</li><li>Monthly Awards &amp; Recognition</li><li>Bi-Annual Salary Increment</li><li>Paid Leaves</li><li>5-Day Work Week (Monday&ndash;Friday)</li><li>USD-Based Commission Structure</li><li>Professional training in CRM tools, IT solutions, and global client communication</li><li>A supportive, collaborative team in a modern office environment</li></ul>How to ApplyEmail Your CV: hr@veclartechnologies.com Call/WhatsApp: 0332-5755577Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Senior Client Relationship & Success Coordinator

Comtanix

Company OverviewComtanix is an IT services company providing digital solutions for clients in various industries. We focus on delivering efficient, reliable, and process-driven services to support business growth.Open Positions<ul><li>Accounts Officer</li><li>Finance Officer</li><li>Inside Sales Representative</li><li>Business Development Representative</li><li>Outbound Sales Representative</li><li>E-commerce Sales Representative</li><li>Vendor Relations Specialist</li><li>E-commerce Listing Specialist</li><li>Marketing Team Lead</li><li>Customer Support Representative</li></ul>Eligibility Requirements<ul><li>Bachelor&rsquo;s degree (required)</li><li>Strong English communication skills (spoken &amp; written)</li><li>Basic computer proficiency</li><li>Fresh graduates and experienced candidates may apply</li><li>Willingness to work the night shift</li></ul>Work LocationPlaza No. 610, Noor Heights (2nd Floor) Central Business District South Bahria Town Phase 8, RawalpindiInterview InformationInterviews are scheduled Tuesday to Thursday, 8:00 PM &ndash; 10:00 PMRequired Documents<ul><li>Updated resume (hard copy)</li><li>Copy of CNIC</li></ul>Benefits<ul><li>Professional work environment</li><li>Learning and growth opportunities</li><li>Fixed working hours</li><li>Competitive salary aligned with market standards</li><li>Health</li><li>Health benefits as per company policy</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working from our office in Bahria Town Phase 8, Rawalpindi?</li><li>Would you be comfortable working the night shift?</li></ul>Work Location: In person

Multiple Night Office Roles – Comtanix

Alpha Beta Partners Ltd (UK based company)

Job Specifications<ul><li>Time: 12:00 PM - 9:00 PM</li><li>Location: Plaza 145, Civic Center, Phase IV, Bharia Town, Rawalpindi</li><li>Job Type: Onsite - Full Time</li><li>Education: Bachelor&rsquo;s or Master&rsquo;s Degree in Human Resource Management.</li><li>Experience: Minimum 3 to 5 years of experience in talent acquisition, or recruitment within a corporate or multinational environment.</li><li>Skill Set: English Communication, Talent Acquisition, Recruitment Technologies, Employer Branding</li></ul>Job DescriptionThe Talent Acquisition Specialist is responsible for leading the full spectrum of talent acquisition initiatives to attract, engage, and hire top-tier talent aligned with the organization&rsquo;s strategic goals. This position goes beyond recruitment by developing and executing proactive sourcing strategies, driving employer branding efforts, and supporting long-term workforce planning. The incumbent will serve as a strategic partner to business leaders, ensuring exceptional candidate experience, data driven hiring decisions, and effective pipeline development for future organizational needs.Talent Acquisition Strategy &amp; Workforce Planning<ul><li>Partner with department heads to understand manpower needs and develop annual hiring plans</li><li>Execute comprehensive talent acquisition strategies that ensure timely, high-quality, and cost- effective hiring.</li><li>Maintain a strong pipeline of active and passive candidates for critical and recurring roles</li></ul>Sourcing &amp; Recruitment Operations<ul><li>Manage the full recruitment lifecycle. From job posting, candidate sourcing, screening, interviewing, offer negotiation, and onboarding.</li><li>Utilize modern sourcing channels including LinkedIn Recruiter, job boards, social media, referrals, and networking events.</li><li>Maintain and optimize the Applicant Tracking System (ATS) and candidate database.</li><li>Collaborate with hiring managers to design effective job descriptions and structured interview guides.</li></ul>Employer Branding &amp; Candidate Experience<ul><li>Strengthening the company&rsquo;s employer brand through social media campaigns, recruitment marketing, and participation in career fairs and talent events.</li><li>Ensure excellent candidate experience throughout the recruitment process, from first contact to onboarding.</li><li>Partner with Communications and HR to create compelling recruitment content and messaging.</li></ul>Data, Analytics &amp; Compliance<ul><li>Track, analyze, and report key hiring metrics such as time to fill, source effectiveness, cost per hire, and quality of hire.</li><li>Ensure compliance with company policies, data privacy laws, and equal employment opportunity standards.</li><li>Continuously improve recruitment processes through data insights and feedback</li></ul>Stakeholder Partnership &amp; Talent Advisory<ul><li>Advise managers on talent market trends, compensation benchmarks, and recruitment best practices.</li><li>Collaborate with HR Business Partners to ensure alignment between talent acquisition and retention strategies.</li><li>Provide regular updates to leadership on hiring status, talent gaps, and market intelligence.</li></ul>Employee Benifits<ul><li>Market Competetive Salaries</li><li>Promotions &amp; Yearly increments (Based on Performance)</li><li>EOBI &amp; Gratuity</li><li>2 Yearly Bonuses</li><li>Medical Insurance (Employee, Spouce &amp; Children)</li><li>Life Insurance</li><li>Employee Health Care Program (Gym, Kitchen/Mess Services, Inhouse doctor)</li><li>Employee Social Activity Program (Tours, Office Celebrations)</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Recruitment: 2 years (Preferred)</li></ul>Language:<ul><li>Professional English (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Talent Acquisition Specialist ( Female )

Eraxon IT Solutions

Position: SEO SpecialistTiming: Night Shift (8 PM - 5AM) (onsite)Experience: 2 - 3 Years (industrial experience)Eraxon is seeking a talented and results-oriented SEO Specialist to plan, execute, and manage SEO strategies across multiple projects. The ideal candidate will have a strong command of keyword research, on-page/off-page optimization, technical SEO audits, and GEO (Generative Engine Optimization) . You will be responsible for boosting organic traffic, improving keyword rankings, and ensuring all digital assets align with best SEO standards.Key Responsibilities<ul><li>Optimize website elements including content, titles, meta descriptions, URLs, images, and internal linking.</li><li>Develop and implement strong on-page and off-page SEO strategies to increase organic visibility.</li><li>Perform regular SEO audits to identify technical issues; collaborate with developers for fixes.</li><li>Monitor performance using Google Analytics, Google Search Console, SEMrush, Ahrefs, Moz, and other SEO tools.</li><li>Execute ethical and high-quality link-building campaigns.</li><li>Stay updated with the latest Google algorithm updates and SEO best practices.</li><li>Prepare clear and detailed SEO performance reports, ranking updates, and growth insights.</li><li>Work with content writers/designers to ensure all content meets SEO standards and supports ranking goals.</li><li>Analyze competitors and identify new organic growth opportunities across GEO markets.</li></ul>Requirements<ul><li>Proven work experience as an SEO Specialist / SEO Expert (agency experience is a plus).</li><li>Strong understanding of search engine algorithms, ranking factors, and technical SEO.</li><li>Expertise with SEO tools such as SEMrush, Ahrefs, Moz, Screaming Frog, Google Analytics, GSC, etc.</li><li>Practical knowledge of on-page SEO, off-page SEO, and technical optimization.</li><li>Experience working with WordPress or similar CMS platforms.</li><li>Analytical mindset with strong troubleshooting skills.</li><li>Excellent communication and reporting abilities.</li><li>Ability to work independently and collaborate with cross-functional teams.</li></ul>Location:Eraxon IT Solutions, 2nd Floor, al-sheik Plaza, Near shell pump, Adyala Rd, RawalpindiSee us on Google Mapshttps://maps.app.goo.gl/TRWiFBpZkC22NpiF9Job Type: Full-timePay: Rs30,000.00 - Rs80,000.00 per monthExperience:<ul><li>Industry: 2 years (Preferred)</li></ul>Location:<ul><li>Rawalpindi Adyala Road (Preferred)</li></ul>Work Location: In person

SEO Specialist

CloudRCM Solutions

We are seeking a proactive and detail-oriented Communication Specialist to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients in USA through effective communication, ensuring customer satisfaction, and resolving inquiries or issues promptly. A strong command of professional email communication, active listening, and problem-solving are essential for success in this role.Key Responsibilities:Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are consistently met.Draft clear, professional, and empathetic email communications to respond to client inquiries and issues.Manage and monitor client correspondence through email, phone, and other communication channels.Handle client concerns and complaints with a solutions-oriented approach and escalate complex issues when necessary.Maintain up-to-date records of client interactions in the CRM system.Collaborate with internal teams (Sales, Operations, Billing, etc.) to deliver seamless service to clients.Provide timely updates and follow-ups to ensure client satisfaction.Identify opportunities to improve client experience and support retention initiatives.Assist in onboarding new clients and guiding them through initial processes.Qualifications:Proven experience in client services, customer support, or account management (1&ndash;3 years preferred).Exceptional written and verbal communication skills, with a strong focus on email etiquette and tone.Proficiency with CRM tools, email platforms, and productivity software (e.g., Outlook, Gmail, Microsoft Office, or Google Workspace).Strong problem-solving abilities with a client-first mindset.Detail-oriented and highly organized with the ability to manage multiple client accounts.Ability to stay calm under pressure and handle sensitive situations with professionalism.Bachelor&rsquo;s degree in Communications, Business, Marketing, or a related field is a plus.Preferred Skills:Experience working in healthcare/finance/technology industries.Knowledge of basic customer success metrics and reporting.Ability to work independently and in a team-oriented environment.Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In personExpected Start Date: 10/12/2025

Communication Specialist

Explore 124+ It onboarding specialist in Rawalpindi this December. Find roles across top companies and apply now to boost your career.