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servicenow application management specialist Jobs in Izmir

servicenow application management specialist

technical services specialist Jobs in Izmir

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it service management specialist

HUGO BOSS

<div>Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion! 
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity &mdash; because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS! 
We are looking for an inspiring and driven IT Service Management Specialist who is passionate about shaping the future of IT Service Management and Operations in a dynamic, international environment at HUGO BOSS &#304;zmir factory. 
What you can expect:<ul>
<li>
Take ownership of the implementation, configuration, and operation of various ServiceNow modules and services.</li>
<li>Design, implement, and optimize IT services and processes in alignment with ITIL and the Common Service Data Model (CSDM) best practices, ensuring seamless integration into the ServiceNow platform.</li>
<li>Drive the development and continuous improvement of various ServiceNow modules and topics.</li>
<li>Lead and contribute to IT Service Management (ITSM) and IT Operations Management (ITOM), ensuring high-quality delivery of solutions.</li>
<li>Drive the Knowledge Management process in ServiceNow: Design, implement, and optimize the process to align with Service Design practices, ensuring it supports ITSM processes, enhances user experience, and promotes effective knowledge sharing.</li>
<li>Collaborate with stakeholders to gather requirements, design tailored solutions, implement workflows, and integrations that enhance business processes.</li>
<li>Provide expert support for the ServiceNow platform, advising departments on best practices for ITSM, ITOM, and Service Design.</li></ul> 
Your profile:<ul>
<li>
Minimum bachelor&rsquo;s degree in computer science.</li>
<li>First experiences in IT Service Management processes and methodologies.</li>
<li>Familiar with ServiceNow or other IT Service Management tools, will be an advantage.</li>
<li>Independent, analytical and structured working style, combined with a strong service and customer orientation.</li>
<li>Confident appearance, high flexibility, as well as commitment and proactive initiative.</li>
<li>Strong English skills and excellent communication abilities, even in an international context.</li></ul> 
Your benefits:<ul>
<li>
#BeYourOwnBoss and we are going to support your individual leadership development with HUGO BOSS NewBie Learning Program.</li>
<li>Today. Tomorrow. Always. Sustainability is one of our key values, and more than just a trend. We are committed to environmental, animal and climate protection and human rights.</li>
<li>We care about balance in every moment of life and to support this, we offer social facilities such as a fitness center, basketball, volleyball, football, tennis sports fields and a hairdresser for men/women at HUGO BOSS &#304;zmir.</li>
<li>As a fashion company, we value good taste in everything - including food. You can have your lunches in our restaurant, sip your Starbucks coffee during your break and place your boutique cake orders from our patisserie for your special days.</li>
<li>We also know the value of our health. In addition to Private Health Insurance, you can also benefit from our comprehensive health services offered by our workplace doctors and nurses.</li></ul> 


Information on KVKK(Personal Data Protection Law)

Before uploading your CV, please check whether you have shared any special personal data (for example, your race information, ethnic origin, political opinion, religion, association, foundation or union membership, health data, etc.) within the scope of the Personal Data Protection Law, and please give your explicit consent. Otherwise, do not share this data with us. 
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person&rsquo;s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.</div>

IT Service Management Specialist

<div>Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion! 
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity &mdash; because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS! 
We are looking for an inspiring and driven ServiceNow Application Management Specialist who is passionate about shaping the future of IT Service Management and Operations in a dynamic, international environment at HUGO BOSS &#304;zmir factory. 
What you can expect:<ul>
<li>
Take over the operational responsibility for the HUGO BOSS ServiceNow platform, ensuring its stability, performance, and continuous improvement.</li>
<li>Lead and develop the Configuration Management Database (CMDB) module in ServiceNow.</li>
<li>Implementation of various IT Service Management (ITSM) and IT Operations Management (ITOM) projects and requirements, taking ownership of individual work packages.</li>
<li>Provide application support for the ServiceNow platform and advise departments on ITSM and ITOM-related questions and best practices.</li>
<li>Collaborate with stakeholders to analyze requirements, design solutions, and implement workflows, automations, and integrations within the ServiceNow platform, ensuring alignment with the Common Service Data Model (CSDM) best practices for data consistency and scalability.</li>
<li>Design and implement dashboards and reports to provide insights into IT service performance and operational efficiency.</li></ul> 
Your profile:<ul>
<li>
3+ years experience in similar roles</li>
<li>Minimum bachelor&rsquo;s degree in computer science</li>
<li>Experience in IT Service Management processes and methodologies</li>
<li>Familiar with ServiceNow or other IT Service Management tools</li>
<li>Independent, analytical and structured working style, combined with a strong service and customer orientation.</li>
<li>Confident appearance, high flexibility, as well as commitment and proactive initiative.</li>
<li>Strong English skills and excellent communication abilities, even in an international context.</li></ul> 
Your benefits:<ul>
<li>
#BeYourOwnBoss and we are going to support your individual leadership development with HUGO BOSS NewBie Learning Program,</li>
<li>Today. Tomorrow. Always. Sustainability is one of our key values, and more than just a trend. We are committed to environmental, animal and climate protection and human rights.</li>
<li>We care about balance in every moment of life and to support this, we offer social facilities such as a fitness center, basketball, volleyball, football, tennis sports fields and a hairdresser for men/women at HUGO BOSS &#304;zmir.</li>
<li>As a fashion company, we value good taste in everything - including food. You can have your lunches in our restaurant, sip your Starbucks coffee during your break and place your boutique cake orders from our patisserie for your special days.</li>
<li>We also know the value of our health. In addition to Private Health Insurance, you can also benefit from our comprehensive health services offered by our workplace doctors and nurses.</li></ul> 


Information on KVKK(Personal Data Protection Law)

Before uploading your CV, please check whether you have shared any special personal data (for example, your race information, ethnic origin, political opinion, religion, association, foundation or union membership, health data, etc.) within the scope of the Personal Data Protection Law, and please give your explicit consent. Otherwise, do not share this data with us. 
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person&rsquo;s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.</div>

ServiceNow Application Management Specialist

Puratos

<div>
 
 
 Join the Magic
 
 
 
 
 
 
 
 Our Mission
 
 
 
 At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.
 
 
 We are more than 10.000 employees in over 70 countries and a consolidated turnover of 2.2 billion euros (in 2021). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future This, along with our commitment to our local communities, is what makes working at Puratos so magical.
 
 
 
 
 
 To strengthen our team in Izmir, Turkey we are looking for:
 
 
 
 
 
 
 Health, Safety &amp; Environment (HSE) Engineer
 
 
 
 (Tire/
 
 Izmir, Turkey
 
 )
 
 
 
 
 
 
 Your Mission
 
 
 <ul>
 <li>
 Supporting the Puratos commitments: Better Planet, Better Life, and Better Health
 </li>
 <li>
 Implementing and continuously improving Puratos Turkey HSE Management system and leading the occupational safety, health and sustainability culture transformation to ensure excellence
 </li>
 <li>
 Continuously improve systems based on benchmarking, reapplication, audit results, incident investigations, and business/process changes.
 </li>
 <li>
 Ensuring required HSE trainings at the company in order to create safety culture and increase the environmental awareness
 </li>
 <li>
 Developing and conducting internal HSE assessments/audits including tracking and reporting corrective action status
 </li>
 <li>
 Reviewing and reporting all incident, safety observations and near miss reports, investigating root causes, corrective actions, and regulatory compliance relative to safety
 </li>
 <li>
 Monitoring new legislation as it relates to safety and environment and both Turkish and International standards/regulations and translating them into practical action plans
 </li>
 <li>
 Reporting and interpretation of monthly and annual safety and environmental data
 </li>
 <li>
 Ensuring the wastewater treatment plant and waste management are carried out in accordance with the regulations, making the necessary controls
 </li>
 <li>
 Managing HSE related contractors
 </li>
 <li>
 Examining working conditions and implementing improvement actions on working areas, monitoring health and wellbeing of employees
 </li>
 <li>
 Performing job safety analysis (JSA) and risk assessments for all new processes, equipment, and projects.
 </li>
 <li>
 Leading HSE projects by integrating HSE requirements into design, construction, installation, and commissioning of new or revamped facilities, machinery, and equipment.
 </li>
 <li>
 Acting as a professional sustainability reference and point of contact.
 </li>
 <li>
 Plan, execute, and monitor Health&amp;Safety and Environment Pillars activities to ensure factory capability deployment in OpX programme
 </li>
 <li>
 Implement and sustain compliance with legal requirements and standards such as ISO 14001, ISO 45001, and ISO 50001.
 </li>
 </ul>
 
 
 
 
 
 What We Expect From You
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Engineering/Science with min. 3 years of experience in safety or environment related discipline
 </li>
 <li>
 Extensive expertise in occupational health, safety, and environmental management; familiarity with wastewater treatment processes is considered an advantage
 </li>
 <li>
 Advanced knowledge in Risk Assessment
 </li>
 <li>
 Knowledge of LOTO and Machinery Safety (legal and BIC solutions)
 </li>
 <li>
 Experience with continuous improvement systems/tools/methods
 </li>
 <li>
 Ability to implement and sustain ISO 14001, ISO 45001, and ISO 50001 standards
 </li>
 <li>
 B or C Class Safety Specialist Certificate from Ministry of Labour
 </li>
 <li>
 Excellent change management, team, and time management skills
 </li>
 <li>
 Strong problem-solving, investigation, and analytical thinking skills
 </li>
 <li>
 Military service completed for male candidates
 </li>
 <li>
 Business fluent English
 </li>
 </ul>
 
 
 
 
 
 What You Can Expect From Puratos
 
 
 
 We are a warm family company with a historical growth track record and a clear long-term vision for the future. We promote a caring, trustful and respecting work environment by putting people first.
 
 
 We at Puratos cultivate an inclusive global workplace, that fully embraces diversity and equal
 
 
 opportunities for all. We strive to reflect the richness of our customers, communities, and society, accelerating our ability to innovate and deliver on our commitments.
 
 
 Watch our new corporate movie: https://www.youtube.com/watch?v=XNRsBzuRlNI
 
 
 
 &ldquo;*Under the Personal Data Protection Law, you can access the Employee Candidate Privacy Notice from the link below.
 
 
 
 
 Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu kapsam&inodot;nda, &Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metni&rsquo;ne a&scedil;a&gbreve;&inodot;daki linkten ula&scedil;abilirsiniz.
 
 
 
 https://www.puratos.com.tr/tr/system-pages/_-ba_vurusu-ayd_nlatma-metni&rdquo;
 
</div>

HSE Engineer / Supervisor

Assistant App

<div>
 Assistant App is a fast-growing technology company operating with a squad-based structure. We are looking for an
 
 HR Specialist/Junior Specialist
 
 to help us strengthen our talent acquisition processes, support workforce planning, and enhance the overall employee experience as our team continues to scale.
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Support workforce planning and conduct hiring needs analysis.
 </li>
 <li>
 Manage end-to-end recruitment processes (job postings, sourcing, interviews, offers, onboarding).
 </li>
 <li>
 Develop and improve HR policies and procedures (leave management, birthday leave, remote work, performance &amp; disciplinary processes, etc.).
 </li>
 <li>
 Organize performance evaluation cycles and provide guidance to managers.
 </li>
 <li>
 Create and implement employee engagement and retention initiatives.
 </li>
 <li>
 Coordinate documentation and communication related to payroll and benefits.
 </li>
 <li>
 Lead offboarding processes, including exit interviews.
 </li>
 <li>
 Prepare and support company documentation (visa letters, official documents, internal guidelines).
 </li>
 <li>
 Handle daily HR operations and reporting.
 
 
 </li>
 </ul>
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 HR experience in tech companies or fast-paced environments is a strong plus
 </li>
 <li>
 Minimum 1 year of experience in recruitment and HR operations.
 </li>
 <li>
 Knowledge of Labor Law, SGK procedures and leave management.
 </li>
 <li>
 Excellent communication skills and a strong ability to represent the company to both candidates and employees.
 </li>
 <li>
 Proactive, solution-oriented, and highly organized.
 </li>
 <li>
 Proficient in MS Office and digital HR tools.
 </li>
 <li>
 Good command of written and reading English.
 
 
 </li>
 </ul>
 
 
 What We Offer
 
 
 
 
 <ul>
 <li>
 A rapidly growing, product-focused tech environment.
 </li>
 <li>
 Young, dynamic, and supportive team culture.
 </li>
 <li>
 Modern squad-based organization model.
 </li>
 <li>
 Flexible working practices, and growth opportunities.
 </li>
 </ul>
</div>

HR Specialist/Junior Specialist

JoB Training & Coaching

<div>
 
 Ben jij gepassioneerd over entertainment en klaar om onze internationale klanten de beste service te bieden? Werk vanuit huis en groei mee met een toonaangevend streamingplatform!
 
 
 
 
 Stellenbeschreibung (Nederlandse Versie)
 
 
 
 Wij zoeken een enthousiaste en servicegerichte Customer Service Specialist om ons team te versterken. In deze functie ondersteun je klanten van een populair streaming- en entertainmentplatform met vragen over hun abonnementen, facturatie, technische problemen en het gebruik van de dienst. Je bent het eerste aanspreekpunt en zorgt ervoor dat elke klant een magische ervaring heeft.
 
 
 
 Uw verantwoordelijkheden:
 
 
 
 <ul>
 <li>
 Beantwoorden van inkomende vragen van klanten via telefoon, chat en e-mail in het Nederlands en de arbeidstaal.
 </li>
 <li>
 Oplossen van problemen met betrekking tot accounttoegang, facturering, technische connectiviteit en content afspelen.
 </li>
 <li>
 Grondige en nauwkeurige documentatie van alle klantinteracties in het CRM-systeem.
 </li>
 <li>
 Behouden van een hoge klanttevredenheid en het overtreffen van de kwaliteitsnormen.
 </li>
 <li>
 Beheer van shifts en planningen die &eacute;&eacute;n maand van tevoren worden gedeeld.
 </li>
 <li>
 Actief bijdragen aan een positieve teamomgeving en het delen van best practices.
 </li>
 <li>
 Nauwkeurige opvolging van alle processen en beleid van het project.
 </li>
 <li>
 Effectief omgaan met ad-hoc verzoeken en escalaties.
 
 
 
 </li>
 </ul>
 
 Wij vragen:
 
 
 
 <ul>
 <li>
 Uitstekende beheersing van het Nederlands (moedertaalniveau of vloeiend C2) en de arbeidstaal (minimaal B2).
 </li>
 <li>
 Sterke communicatieve en interpersoonlijke vaardigheden.
 </li>
 <li>
 Aantoonbare ervaring in klantenservice, bij voorkeur in een digitale of technische omgeving.
 </li>
 <li>
 Affiniteit met streamingdiensten en entertainment is een pr&eacute;.
 </li>
 <li>
 Probleemoplossend vermogen en een proactieve houding.
 </li>
 <li>
 Comfortabel met het werken in een ploegensysteem en flexibele uren.
 </li>
 <li>
 In staat om onafhankelijk en effici&euml;nt vanuit huis te werken.
 
 
 
 </li>
 </ul>
 
 Arbeidsvoorwaarden:
 
 
 
 <ul>
 <li>
 Locatie: Volledige Remote-werk (Home-Office) in de Turkije.
 </li>
 <li>
 Werktijden: Fulltime positie met shifts tussen 11:00 en 20:00 uur (schuift 1 uur naar voren tijdens zomertijd).
 </li>
 <li>
 Vrije Tijd: Twee variabele vrije dagen per week. Vrijheidsverzoeken worden goedgekeurd voor ongeveer 20% van de tijd, mits ze minstens een maand van tevoren worden ingediend.
 </li>
 <li>
 Voordelen: Naast een competitief basissalaris, een maandelijkse bonus en een kwaliteitsbonus op basis van prestaties. Uitgebreide gezondheidsverzekering inbegrepen.
 
 
 
 </li>
 </ul>
 
 Job Description (English Version)
 
 
 
 We are looking for an enthusiastic and service-oriented Customer Service Specialist to join our team, supporting customers of a globally recognized streaming and entertainment platform. In this remote role, you will be the primary point of contact for users, assisting them with subscription inquiries, billing issues, technical troubleshooting, and general platform usage. Your mission is to deliver a consistently excellent and positive customer experience.
 
 
 
 Your Responsibilities:
 
 
 
 <ul>
 <li>
 Handle inbound customer contacts via phone, chat, and email in Dutch and the working language.
 </li>
 <li>
 Efficiently resolve issues related to account access, payment methods, technical connectivity, and content playback.
 </li>
 <li>
 Ensure accurate and detailed documentation of all customer interactions within the CRM system.
 </li>
 <li>
 Maintain high levels of customer satisfaction, consistently meeting or exceeding quality assurance standards.
 </li>
 <li>
 Work according to pre-shared monthly shifts, with schedules released one month in advance.
 </li>
 <li>
 Actively contribute to a positive, supportive team environment.
 </li>
 <li>
 Strictly adhere to all company and project processes and policies.
 </li>
 <li>
 Manage scheduled breaks (75 minutes total per day) effectively.
 
 
 
 </li>
 </ul>
 
 What We Are Looking For:
 
 
 
 <ul>
 <li>
 Exceptional fluency in Dutch (Native/C2) and proficiency in the working language (B2 minimum).
 </li>
 <li>
 Strong verbal and written communication and interpersonal skills.
 </li>
 <li>
 Previous experience in a customer service role, preferably in a digital, streaming, or tech-support capacity.
 </li>
 <li>
 A passion for entertainment and a deep understanding of customer needs.
 </li>
 <li>
 Strong problem-solving skills and a proactive, resourceful attitude.
 </li>
 <li>
 Comfortable working within a structured shift system and flexible hours.
 </li>
 <li>
 Ability to work independently and maintain high productivity in a remote setting.
 
 
 
 </li>
 </ul>
 
 Working Conditions:
 
 
 
 <ul>
 <li>
 Location: Fully Remote (Home-Office) position based in Turkey.
 </li>
 <li>
 Working Hours: Full-time position, with shifts generally running 11:00 20:00 (shifts forward one hour during daylight saving time).
 </li>
 <li>
 Time Off: Two variable days off per week. Time-off requests are approved for approximately 20% of the time, provided they are submitted at least one month ahead.
 </li>
 <li>
 Benefits: Competitive base salary, monthly bonus, and a quality bonus. Comprehensive Private Health Insurance is included.
 
 </li>
 </ul>
</div>

Thuisondersteuning: Klantenservice Specialist voor Streaming - Nederlandstalig

BlueView Talent

<div>
 
 Launch Your Career in Lively Turkey!
 
 
 
 Start an exciting new chapter in a country known for its rich heritage, vibrant culture, and stunning landscapes. Whether you&rsquo;re drawn to the fast-paced spirit of Istanbul, the calm of the seaside, or iconic historical sites, Turkey offers an inspiring setting to grow your customer support career while enjoying a remarkable blend of old and new.
 
 
 
 About the Role:
 
 
 
 As a Customer Support Specialist, you&rsquo;ll be the main contact for customers, delivering outstanding assistance with empathy, professionalism, and clear communication. Your patience, people skills, and problem-solving approach will ensure each customer receives efficient, reliable, and positive support.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Support customers through phone, email, and chat, answering questions, resolving concerns, and providing high-quality service
 </li>
 <li>
 Share accurate and trustworthy information about products and services
 </li>
 <li>
 Assist with account changes, basic technical troubleshooting, and customer requests in a timely manner
 </li>
 <li>
 Maintain thorough, well-organized records of all customer interactions to ensure consistent service standards
 </li>
 <li>
 Stay informed about company policies, product updates, and internal guidelines to give dependable support
 </li>
 <li>
 Work closely with teammates, exchange knowledge, and suggest improvements to strengthen processes and customer satisfaction
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Language Skills: Fluent in Dutch (C1/C2 level) and English (B2 level)
 </li>
 <li>
 Eligibility: EU citizenship or valid Turkish residency card
 </li>
 <li>
 Skills: Strong analytical, creative, and communication abilities
 </li>
 <li>
 Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the CS field
 
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Competitive Salary: Based on your experience and skills
 </li>
 <li>
 Performance Bonuses: Rewards for outstanding service
 </li>
 <li>
 Comprehensive Insurance: Health and life coverage for your well-being
 </li>
 <li>
 Meal Allowance: Support for daily meals
 </li>
 <li>
 Remote Work: Enjoy the flexibility of working from home
 
 
 
 </li>
 </ul>
 Ready to turn travel dreams into reality? Apply today and kickstart your career in the exciting world of travel!
</div>

Dutch Customer Support Specialist in Turkey

Explore 74+ It service management specialist in Izmir this December. Find roles across top companies and apply now to boost your career.

74 it service management specialist jobs IN Izmir

IT Service Management Specialist

ServiceNow Application Management Specialist

HSE Engineer / Supervisor

HSE Engineer / Supervisor

HR Specialist/Junior Specialist

Thuisondersteuning: Klantenservice Specialist voor Streaming - Nederlandstalig

Dutch Customer Support Specialist in Turkey