technical support engineer Jobs in Cairo Egypt

technical support engineer

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customer experience specialist Jobs in Cairo Egypt

customer experience specialist

customer support manager Jobs in Cairo Egypt

customer support manager

customer support specialist Jobs in Cairo Egypt

customer support specialist

junior it support specialist

Bosta

<div>
 Company Overview:
 
 
 Bosta is a rapidly growing tech startup aiming to revolutionize the logistics and financing landscape for e-commerce in the Middle East and Africa regions. The company specializes in catering to individuals who leverage social media platforms to sell their products. Bosta's mission is to empower e-commerce entrepreneurs to succeed by providing end-to-end solutions that streamline digital trade, logistics and facilitate financing.
 
 
 
 Our Engineering
 
 
 
 For our customers, we care deeply about delivering amazing user experiences. Delivery can be a messy business, but our customers love our intuitive and easy-to-use software. For the internal teams, we write software to run every part of our business: Operations, CS, accounting, and Sales. As we scale, automation, data, and AI will enable our team to move faster and smarter.
 
 
 
 About the Role:
 
 
 
 We are looking for a competent IT Help desk Specialist to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent IT Help desk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for our colleagues that will help preserve company reputation and business.
 
 
 
 Here's what you'll be doing at Bosta.
 
 
 
 <ul>
 <li>
 Installs and configures computer hardware, software, systems, printers and scanners
 </li>
 <li>
 Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
 </li>
 <li>
 Repair and replace equipment as necessary
 </li>
 <li>
 Assists in monitoring the ticketing system queue for requests to assign them to the relevant help desk team member
 </li>
 <li>
 Coordinates and supports end-user issues remotely and on-site
 </li>
 <li>
 Provides 1st level support on the cloud-based and on-premise IT infrastructure
 </li>
 <li>
 Provides IT Manager with regular reports like inventory, pending POs, weekly plan, and other checklists.Provides technical assistance to the rest of the helpdesk team
 </li>
 <li>
 Works on implementations in new sites and assists the team
 
 
 
 </li>
 </ul>
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 1-2 years of experience in IT technical support
 </li>
 <li>
 BSc/BA in IT, Computer Science, or a relevant field
 </li>
 <li>
 Troubleshooting skills and problem-solving
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Good understanding of computer systems and other tech products in the market
 </li>
 <li>
 Experience with ticketing and asset management systems
 </li>
 <li>
 Relevant IT Technical Support Courses like CompTIA A+ or similar
 </li>
 <li>
 CCNA &amp; MCSA courses - certified is a plus
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Junior IT Support Specialist

DXC Consulting & Engineering Services

<div>
 
 Job Description
 
 
 
 
 Job Summary:
 
 
 
 We are seeking a highly skilled and motivated ServiceNow Technical Consultant to join our dynamic team. This role requires deep expertise in ServiceNow modules, particularly IT Service Management (ITSM), Human Resource Service Delivery (HRSD), and the highly sought-after IT Operations Management (ITOM). The ideal candidate will possess strong technical and consulting skills, with a proven ability to deliver complex ServiceNow solutions that drive business transformation.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage the design, development, and implementation of ServiceNow solutions focusing on ITSM, HRSD, and ITOM modules.
 </li>
 <li>
 Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications and scalable solutions.
 </li>
 <li>
 Provide technical leadership and mentoring to junior team members and stakeholders.
 </li>
 <li>
 Drive process improvements and automation initiatives to optimize service delivery using ServiceNow platform capabilities.
 </li>
 <li>
 Oversee integration of ServiceNow with third-party tools and legacy systems, ensuring seamless workflows.
 </li>
 <li>
 Ensure adherence to best practices and governance in ServiceNow development and administration.
 </li>
 <li>
 Act as a key liaison between business units, IT teams, and vendors, facilitating clear communication and efficient project execution.
 </li>
 <li>
 Maintain up-to-date knowledge of ServiceNow product updates, industry trends, and emerging technologies.
 </li>
 <li>
 Support ITIL-aligned processes and encourage adoption of ITIL best practices to enhance IT service management maturity.
 
 
 </li>
 </ul>
 
 Required Skills And Experience
 
 
 
 <ul>
 <li>
 Strong expertise in ServiceNow ITSM and HRSD modules, including configuration, customization, and implementation.
 </li>
 <li>
 Proven experience with ServiceNow ITOM, encompassing event management, discovery, service mapping, and operational intelligence.
 </li>
 <li>
 Hands-on experience with ServiceNow platform scripting (JavaScript, Glide API), workflows, and integrations.
 </li>
 <li>
 Understanding of ITIL framework and practical application in ServiceNow implementations is a strong plus.
 </li>
 <li>
 Experience with Agile methodologies and DevOps practices in ServiceNow delivery.
 </li>
 <li>
 Excellent problem-solving, communication, and stakeholder management skills.
 </li>
 <li>
 Ability to work independently and lead teams in a fast-paced, client-facing environment.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field; relevant certifications such as ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) for ITSM/HRSD/ITOM, and ITIL Foundation preferred.
 
 
 </li>
 </ul>
 At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
 
 
 
 Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available
 
 here
 
 
 .
 
 
</div>

ServiceNow Technical Consultant

Future Group Language Solutions

<div>
 
 As An IT Technical Support Specialist
 
 
 
 Your mission as an IT Technical Support Specialist will be to ensure seamless technical support and system reliability across all departments. You will play a vital role in maintaining IT infrastructure, providing hands-on troubleshooting, and supporting digital transformation initiatives within a highly dynamic production environment.
 
 
 
 Key Responsibilities: Technical Support, Systems Maintenance &amp; IT Infrastructure
 
 
 
 <ul>
 <li>
 Provide first- and second-level support for all hardware, software, and network-related issues.
 </li>
 <li>
 Diagnose and resolve user incidents efficiently via phone, email, or ticketing systems.
 </li>
 <li>
 Manage IT assets, ensuring accurate documentation, labeling, and tracking.
 </li>
 <li>
 Install, configure, and maintain operating systems and standard business applications.
 </li>
 <li>
 Support end-users in troubleshooting ERP, email, and collaboration tools.
 </li>
 <li>
 Ensure regular data backups and system updates in alignment with IT policies.
 </li>
 <li>
 Collaborate with cross-functional teams to ensure IT service quality and process improvement.
 </li>
 <li>
 Escalate critical incidents and coordinate with global IT teams when required.
 </li>
 <li>
 Assist in implementing and supporting new digital initiatives and automation systems.
 </li>
 <li>
 Maintain documentation of IT configurations, solutions, and incidents for knowledge sharing.
 
 
 
 </li>
 </ul>
 
 Essential Skills &amp; Qualifications: IT Support &amp; Infrastructure Management
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Systems, or a related field.
 </li>
 <li>
 3-5 years of proven experience in IT support or system administration, preferably in a manufacturing or industrial environment.
 </li>
 <li>
 Hands-on experience with Windows servers, Active Directory, and network troubleshooting.
 </li>
 <li>
 Strong knowledge of hardware maintenance and software installation.
 </li>
 <li>
 Experience with ERP systems and ticketing tools is a plus.
 </li>
 <li>
 Excellent problem-solving and communication skills.
 </li>
 <li>
 Detail-oriented, proactive, and capable of managing multiple priorities.
 </li>
 <li>
 Fluent in English.
 
 
 
 </li>
 </ul>
 
 What Success Looks Like In IT Support
 
 
 
 <ul>
 <li>
 Efficient resolution of user issues with minimal downtime.
 </li>
 <li>
 Proactive maintenance and improvement of IT systems.
 </li>
 <li>
 Smooth collaboration between IT and business teams.
 </li>
 <li>
 Strong contribution to digital initiatives and system reliability.
 
 
 
 </li>
 </ul>
 
 What You'll Gain: Growth, Exposure &amp; Development
 
 
 
 <ul>
 <li>
 Work in a multinational manufacturing environment with cutting-edge technologies.
 </li>
 <li>
 Join a supportive team that values innovation, efficiency, and teamwork.
 </li>
 <li>
 Gain exposure to global IT standards and best practices.
 </li>
 <li>
 Be part of a company that fosters career growth and continuous learning.
 
 
 
 </li>
 </ul>
 
 Empower Technology Apply Now!
 
 
 
 If you're passionate about IT support, eager to grow in a fast-paced industrial environment, and driven to make an impact, this is your next step.
 
 
 Join us and help ensure operational excellence through technology and teamwork.
</div>

IT Specialist (Manufacturing, F&B)

Al Ahly Momkn

<div>
 As a Senior .NET Developer, you will play a pivotal role in leading the design, development, and implementation of . Net-based software solutions. You will provide technical expertise, guidance, and support to junior team members, collaborating closely with cross-functional teams to deliver high-quality and scalable applications.
 
 
 
 
 <ul>
 <li>
 Translate ideas into well-structured code and ensure it is free of major issues.
 
 </li>
 </ul>
 <ul>
 <li>
 Write code that is clear, readable, and free of major issues to ensure high quality and maintainability.
 
 </li>
 </ul>
 <ul>
 <li>
 Debug and resolve issues promptly to ensure the stability and performance of the system.
 
 </li>
 </ul>
 <ul>
 <li>
 Upgrade existing .NET applications and systems as new software and hardware technologies emerge ensuring continued compatibility and performance.
 
 </li>
 </ul>
 <ul>
 <li>
 Adopt agile methodologies to enhance process efficiency.
 
 </li>
 </ul>
 <ul>
 <li>
 Work closely with team members, including senior developers and project managers, to deliver high-quality software to ensure clear communication.
 
 </li>
 </ul>
 <ul>
 <li>
 Provide support to junior team members to assist their development and contribute to team success.
 
 </li>
 </ul>
 <ul>
 <li>
 Conduct appropriate adjustments to existing designs when necessary, make significant refactors ensuring the final product remains functional, effective, and aligned with project goals.
 
 </li>
 </ul>
 
 
 
 Requirements
 
 
 <ul>
 <li>
 3-7 years of experience in development
 
 </li>
 </ul>
 <ul>
 <li>
 Experience in ASP.net core, restful API, SQL server, C#, entity framework, Linq, git
 
 </li>
 </ul>
 <ul>
 <li>
 Fintech background is a plus
 
 </li>
 </ul>
 <ul>
 <li>
 Proficiency in project management tools and software development tools
 
 </li>
 </ul>
 <ul>
 <li>
 Knowledge of System design, architecture, and patterns
 
 </li>
 </ul>
 <ul>
 <li>
 Experience dealing with large-scale systems
 
 </li>
 </ul>
 <ul>
 <li>
 Proven background in Microservices, distributer apps, and third-party apps integration
 
 </li>
 </ul>
 <ul>
 <li>
 Experience with Agile
 </li>
 </ul>
</div>

Senior .NET Engineer

Xenon Seven

<div>
 
 About Us
 
 
 
 At
 
 Xenon7
 
 , we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others. Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth. Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today's most complex challenges.
 
 
 
 Role Overview
 
 
 
 <ul>
 <li>
 We're seeking a Senior Temenos T24 Developer to join our growing team of technology enthusiasts. In this role, you'll lead the development and optimization of banking applications using Temenos Transact (T24), while mentoring junior developers and collaborating with cross-functional teams to deliver high-impact solutions
 </li>
 <li>
 This position blends deep technical expertise with problem-solving and client-facing communication. You'll work closely with stakeholders to translate business needs into scalable, maintainable software
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Design, develop, and maintain customizations and interfaces in Temenos T24 (Transact)
 </li>
 <li>
 Work on core banking modules: AA, FT, AC, LD, MM, Customer Management
 </li>
 <li>
 Develop and optimize T24 routines: Enquiries, Versions, OFS, TM, browser customizations
 </li>
 <li>
 Lead and participate in T24 upgrades, patching, and enhancement projects
 </li>
 <li>
 Collaborate with business analysts and IT teams to translate functional requirements into technical solutions
 </li>
 <li>
 Ensure high code quality through code reviews, performance tuning, and documentation
 </li>
 <li>
 Provide support across UAT, SIT, and production environments
 </li>
 <li>
 Mentor junior developers and contribute to team knowledge sharing
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 5+ years of hands-on experience in Temenos T24 development
 </li>
 <li>
 Strong programming skills in jBASE, InfoBasic, and T24 Toolkit
 </li>
 <li>
 Deep understanding of T24 architecture and modules (AA, AC, FT, LD, MM)
 </li>
 <li>
 Experience with TAFJ environments and release upgrades
 </li>
 <li>
 Proficient in web services (IRIS), OFS integration, SOAP APIs
 </li>
 <li>
 Familiarity with browser/UI customization and third-party system integration
 </li>
 <li>
 Exposure to DevOps tools and CI/CD pipelines in a T24 context
 </li>
 <li>
 Understanding of banking business processes and compliance standards
 </li>
 <li>
 Soft Skills
 </li>
 <li>
 Strong analytical and debugging abilities
 </li>
 <li>
 Effective communication and collaboration
 </li>
 <li>
 Team-oriented with a proactive mindset
 </li>
 <li>
 Attention to detail and commitment to quality
 </li>
 </ul>
</div>

Senior Temenos T24 Developer

Shift Twice LLC

<div>
 🚀
 
 We&rsquo;re hiring &mdash; Sales Specialist | Cairo (Hybrid)
 
 
 Shift Twice is expanding! We&rsquo;re looking for a
 
 Sales Specialist
 
 to join our team and drive growth for our
 
 IT &amp; ERP solutions
 
 in the Egyptian market.
 
 
 If you&rsquo;re passionate about
 
 technology sales
 
 , have strong
 
 B2B experience
 
 , and love closing deals &mdash; this role is for you!
 
 
 What You&rsquo;ll Do:
 
 <ul>
 <li>
 Identify, approach, and manage potential B2B clients.
 </li>
 <li>
 Present and promote our
 
 IT &amp; ERP services
 
 to decision-makers.
 </li>
 <li>
 Handle the
 
 full sales cycle
 
 &mdash; from prospecting and demos to negotiation and closing.
 </li>
 <li>
 Maintain excellent client relationships and achieve monthly targets.
 </li>
 <li>
 Collaborate with internal teams to ensure customer satisfaction.
 </li>
 </ul>
 
 What You&rsquo;ll Need:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field.
 </li>
 <li>
 2&ndash;4 years of proven experience in
 
 B2B or IT solution sales
 
 .
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Target-driven, proactive, and self-motivated.
 </li>
 <li>
 Familiarity with ERP, SaaS, or technology services is a plus.
 </li>
 </ul>
 
 Work Conditions:
 
 
 📍 Full-time | Hybrid &mdash; Cairo, Egypt
 
 
 Join a team that&rsquo;s reshaping how businesses use
 
 IT &amp; ERP technology
 
 to grow.
 
 
 
 
 <ul>
 <li>
 
 #Sales #Hiring #ERP #ITSolutions #BusinessDevelopment #B2B #AccountManagement #SaaS #CairoJobs #EgyptJobs #HybridWork #ShiftTwice
 
 </li>
 </ul>
</div>

Sales Specialist

Explore 976+ Junior it support specialist in Cairo Egypt this November. Find roles across top companies and apply now to boost your career.

976 junior it support specialist jobs IN Cairo Egypt

Junior IT Support Specialist

Junior IT Support Specialist

ServiceNow Technical Consultant

IT Specialist (Manufacturing, F&B)

Senior .NET Engineer

Senior Temenos T24 Developer

Sales Specialist