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lead systems analyst

Ooredoo Qatar

<div>
 
 Purpose:
 
 
 This role is responsible for gathering, analyzing and designing all Business units' requirements and mapping it to systems functional specifications as well as supporting all major ERP systems/applications maintaining Ooredoo and QG business and coordinating with subordinates (senior programmers, programmers) to finalize all required solutions and to implement to keep system up and running.
 
 
 
 
 
 Functional Context:
 
 
 The Technology Unit within Ooredoo is the backbone of the organization providing all technology services which enable Ooredoo to deliver its services to its customers across all technology platforms, 24/7/365. In other words, it's responsible for the management of all Ooredoo networks,
 
 
 technology infrastructure/ platforms and processes to achieve fast time-to-market, high operational efficiency, and support product/ service innovation, and ultimately drive the financial
 
 
 performance of Ooredoo. The department is responsible for technical design, platform implementation, modification and application support including new products and change
 
 
 requests for all ESS applications and platforms
 
 
 
 
 
 Role Accountabilities:
 
 
 &bull; Gathers different BU requirements &amp; Develops all the base business requirements specifications.
 
 
 &bull; Defines all inter-system relationships, all Requirements Analysis mappings for existing solution and infrastructure specifications required for new solutions.
 
 
 &bull; Specifies requirements and Designs solutions for all inter-system relationships.
 
 
 &bull; Maps Business Analysis deliverables to System Functional Analysis Specifications.
 
 
 &bull; Works with Technical Designer to define the architecture of the business solution.
 
 
 &bull; Participates in preparing training and development plans for the analyst programs and application programmers.
 
 
 &bull; Uses management and diagnostic tools and processes to measure impacts of the incidents on the business and defined SLAs.
 
 
 &bull; Works with problem management to proactively reduce the number of incidents ensure the correct level and number of resources are resolving specific problems.
 
 
 &bull; Monitors to ensure the vendors comply with their contracts.
 
 
 &bull; Passes on genuine faults to vendors: Monitors time taken by vendor to fix; Co-ordinate system, user and operational tests; Coordinate release of bug fix into production.
 
 
 &bull; Analyzes faults in internally developed applications and or those developed by other for which Ooredoo have and are responsible for the source code.
 
 
 &bull; Co-ordinates and or delivers end user training.
 
 
 &bull; Undertakes applications administration and implement controls to ensure valid and authorised access to the application.
 
 
 &bull; Liaises with other groups to deliver service and manage cross application/functional issues.
 
 
 &bull; Customizes all ERP applications supported by him.
 
 
 &bull; Designs new systems to serve various departments in case the solution not available.
 
 
 
 
 
 Minimum Entry Qualifications:
 
 
 Bachelor's Degree in Computer Science or Software or Telecom Engineering
 
 
 
 
 
 Minimum Experience, Essential Knowledge &amp; Skills:
 
 
 8 years' experience in a similar role.
 
 
 Experience in technical design, platform implementation, modification and application
 
 
 support for ESS applications and platforms including new products and change requests.
 
</div>

Lead Systems Analyst

Robert Walters

<div>
 
 Our client is seeking an experienced HRIS Analyst to manage and optimize enterprise Human Capital solutions across the enterprise. This role will support the end-to-end delivery of HR systems - from configuration and integrations to payroll integrity, analytics, and system enhancements - ensuring the HC platforms operate efficiently, securely, and in line with business objectives.
 
 
 
 
 Key Responsibilities
 
 
 
 
 System Administration &amp; Enhancements
 
 
 <ul>
 <li>
 
 Oversee daily operation, configuration, and maintenance of HRIS platforms (SAP ERP, SuccessFactors, and related integrations).
 
 </li>
 <li>
 
 Manage user roles, security settings, and periodic audits to ensure data accuracy, compliance, and system health.
 
 </li>
 <li>
 
 Design, document, and deploy system improvements, patches, and configuration changes to enhance performance and user experience.
 
 </li>
 <li>
 
 Lead functional testing, upgrades, and new module rollouts, including planning, troubleshooting, and post-implementation reviews.
 
 </li>
 </ul>
 
 
 Data Integrity &amp; Reporting
 
 
 <ul>
 <li>
 
 Maintain synchronization and data flow between HR, Payroll, and related systems to ensure consistency and reliability.
 
 </li>
 <li>
 
 Validate and audit HR and compensation data to ensure accuracy and compliance with organizational policies.
 
 </li>
 <li>
 
 Build and maintain reporting dashboards and data libraries to support management insights and operational needs.
 
 </li>
 </ul>
 
 
 Digital HR Solutions
 
 
 <ul>
 <li>
 
 Collaborate with HR and IT teams to identify automation and process improvement opportunities across HR modules (Recruitment, Compensation, Performance Management, Learning Solution, Succession, and Time &amp; Attendance).
 
 </li>
 <li>
 
 Develop functional requirements, perform fit/gap analysis, and oversee user acceptance testing for new HR system initiatives.
 
 </li>
 <li>
 
 Support the development of e-forms, employee self-service tools, and user experience enhancements across digital HR touchpoints.
 
 </li>
 </ul>
 
 
 Payroll &amp; Time Management
 
 
 <ul>
 <li>
 
 Act as the key liaison for payroll system operations - ensuring data accuracy, timely payroll processing, and alignment with policy and compliance requirements.
 
 </li>
 <li>
 
 Perform system simulations and configuration updates related to payroll, benefits, and employee master data.
 
 </li>
 <li>
 
 Drive automation initiatives to streamline payroll accounting and reporting.
 
 </li>
 </ul>
 
 
 Training &amp; Documentation
 
 
 <ul>
 <li>
 
 Develop and deliver user guides, system documentation, and end-user training for new features or modules.
 
 </li>
 <li>
 
 Maintain a repository of system blueprints, configuration records, and process documentation.
 
 </li>
 </ul>
 
 
 Governance &amp; Compliance
 
 
 <ul>
 <li>
 
 Ensure HR systems adhere to organizational standards, security protocols, and audit requirements (e.g., SOX compliance).
 
 </li>
 <li>
 
 Collaborate with cross-functional teams to drive continuous improvement in policies, procedures, and system governance.
 
 
 
 </li>
 </ul>
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 Education
 
 
 <ul>
 <li>
 
 Bachelor's Degree in Information Systems, Human Resources, Computer Science, or related field.
 
 </li>
 <li>
 
 Master's Degree preferred.
 
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 
 7-10 years of HRIS experience, with at least 4 years in an analyst or consultant capacity.
 
 </li>
 <li>
 
 Proven hands-on expertise with SAP SuccessFactors and SAP S/4HANA; prior experience in large enterprise organizations is advantageous.
 
 </li>
 </ul>
 
 
 Technical Competencies
 
 
 <ul>
 <li>
 
 Strong knowledge of HR functional areas (payroll, compensation, benefits, performance, learning).
 
 </li>
 <li>
 
 Advanced proficiency with Microsoft Office tools and HR reporting.
 
 </li>
 <li>
 
 Familiarity with data integration tools (CPI, APIs), audit practices, and role-based permissions.
 
 </li>
 </ul>
 
 
 Preferred Certifications
 
 
 <ul>
 <li>
 
 SAP SuccessFactors or S/4HANA certification.
 
 </li>
 </ul>
 
</div>

Senior Analyst, HRIS

Transpo Group Middle East

Bachelor&rsquo;s Degree in Computer Science or Business Administration, or an equivalentforeign university degree. Master&rsquo;s Degree in IT Management, Business Systems, or equivalent (preferred).Our client, a semi-government company in Doha is looking to hire a Smart Solutions Team Lead who will be responsible for leading the development, implementation, and management of enterprise applications, low-code solutions, and smart mobility systems that support the organization&rsquo;s operational and transportation ecosystem.This position leads a multidisciplinary applications team managing Microsoft-based and SAP-based applications. The role includes overseeing smart mobility system rollouts such as Fleet Management, Driver Vehicle Applications, and Operations Automation Systems.The Team Lead will coordinate between IT, business departments, and vendors to deliver technology-enabled solutions that enhance operational visibility, data-driven decision-making, and digital transformation initiatives.This role oversees both Microsoft Power Platform (SharePoint, Power Apps, Power Automate, CRM) and SAP application streams, ensuring seamless integration between digital, operational, and mobility platforms.The Team Lead acts as the functional analyst for transportation systems, driving solution adoption, innovation, and digital efficiency acrossthe company's solutions landscape.Requirements:<ul><li>Bachelor&rsquo;s Degree in Computer Science or Business Administration, or an equivalent foreign university degree. Master&rsquo;s Degree in IT Management, Business Systems, or equivalent (preferred).</li><li>Minimum 10+ years of experience in enterprise application management or digital transformation roles.</li><li>Minimum 5 years of experience leading teams managing Microsoft Power Platform and SAP-based applications.</li><li>Strong background in functional analysis for transportation or fleet management systems.</li><li>Proven experience with application rollout, change management, and user training in an operational environment.</li><li>Technical expertise with low-code/no-code app development and system integration between Microsoft and SAP environments.</li></ul>Certifications/Trainings (Preferred)<ul><li>Microsoft Certified: Power Platform App Maker Associate (PL-100)</li><li>Microsoft Certified: SharePoint Administrator Associate (MS-301)</li><li>SAP Certified: Application Associate (SAP Fiori or SAP S/4HANA Functional Area)</li><li>Microsoft Certified: Azure Fundamentals (AZ-900) or M365 Fundamentals (MS-Controlled Document 900)</li><li>SAP Certified: Integration or Process Automation Consultant</li><li>ITIL v4 Foundation &ndash; Service Management and Change Governance</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>enterprise application management or digital transformation: 10 years (Required)</li><li>Microsoft Power Platform &amp; SAP based app: 5 years (Required)</li></ul>License/Certification:<ul><li>MS Power Platform App Maker Assoc (PL-100) (Required)</li><li>SAP Certified (SAP Fiori or SAP S/4 HANA Functional Area) (Preferred)</li><li>Azure Fundamentsls (AZ-900) or M365 Fundamentals (MS-900) (Preferred)</li><li>ITIL v4 Foundation - Service Mgt &amp; Change Governance (Preferred)</li><li>MS Sharepoint Administrator Associate (MS-301) (Preferred)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Smart Solutions Team Lead

FIN Hospitality

Job Profile: Cyber Security Operations Center (SOC) Analyst (Mid&ndash;Senior Level)Location: Doha, QatarAvailability: Starting January 26 Employment Type: Full-timeTarget Salary Range (total package): 25k to 30kMandatory Requirements<ul><li>Experience: Minimum 4&ndash;7 years of experience as a SOC Analyst or in a related cybersecurity role (mid to senior level)</li><li>Language: Fluent in English (written and spoken)</li><li>Availability: Ready to join by January 26</li><li>License: Valid driving license</li><li>Strong hands-on attitude with systems and security tools, including configuration, troubleshooting, and optimization</li><li>In-depth understanding of security frameworks (MITRE ATT&amp;CK, NIST, ISO 27001, etc.)</li><li>Proficiency with SIEM tools such as Sentinel, Splunk, or QRadara</li></ul>Preferred Qualifications (Plus Points)<ul><li>Arabic speaker</li><li>Experience in the Oil &amp; Gas sector, particularly in industrial control systems (ICS) or OT security</li><li>Relevant certifications such as GCIA, GCIH, CEH, CompTIA Security+, or CISSP</li></ul>Key Responsibilities<ul><li>Monitor, analyze, and respond to security alerts from various systems and tools (SIEM, IDS/IPS, firewalls, endpoint protection, etc.)</li><li>Investigate and triage security incidents, identifying root causes and implementing corrective actions</li><li>Conduct threat hunting and vulnerability assessments to identify potential risks</li><li>Develop and maintain incident response procedures and playbooks</li><li>Collaborate with IT and network teams to improve security posture and incident response readiness</li></ul>Job Types: Full-time, PermanentPay: QAR25,000.00 - QAR30,000.00 per month

SOC (cyber security operation center) analyst (Mid–Senior Level)

Fusion Group Holding

Job Title: Senior Systems AnalystDuration: Permanent Location: DohaJob Description:JOB PURPOSE / OBJECTIVE Design, implement, and maintain robust information system solutions that enhance organizational efficiency, security, and operational effectiveness of systems under the scope of related Sections. The Senior Systems Analyst is responsible for evaluating and deploying IS solutions, ensuring alignment with IS policies, and supporting the integrity, confidentiality, and availability of enterprise data. This includes developing and integrating new functionalities into existing systems, overseeing system configuration, installation, and performance optimization and alignment with business goals through expert-level systems analysis and technical leadership. Work with various SMEs within the IS Department or from vendors for implementation of solutions. Assists in the development of procedures to bring company into alignment with the Company and Qatar&rsquo;s compliance and regulatory requirements.KEY ACCOUNTABILITIES General Duties <ul><li>Proven work experience as a senior system analyst.</li><li>Experience on various Microsoft Windows Operating Systems, VMWare, or any Hypervisor infrastructure.</li><li>Hands-on experience in analyzing vulnerabilities and their impact on applicable systems.</li><li>Hands-on experience in security patch deployment on Microsoft Windows and non-Windows platforms</li><li>Hands-on experience in using tools like Microsoft SCCM and Manage Engine Desktop Central forpatch management and deployment.</li><li>Detailed technical knowledge of related applications and Windows operating system.</li><li>Understanding of the latest IS solutions, techniques, and protocols.</li><li>Familiarity with web related technologies (Web applications, Web Services, Service Oriented Architectures) and of web related protocols.</li><li>Problem solving skills and ability to work under pressure.</li><li>Assist in and support internal and external audits activities.</li><li>Support the delivery of IS Services including deployment, collection, assessment, and reporting of metrics.</li><li>Work independently under the general direction of the Head, IT Operations to ensure timely and accurate deployment, operations, and maintenance of IS systems.</li><li>Specify, evaluate, deploy, configure, support, maintain, and analyze the following related systems:</li><li>Virtualization Platforms</li><li>Privileged Access Management (PAM)</li><li>Patch Management</li><li>Email Systems</li><li>Web Filter Systems</li><li>On-premises Backups System</li><li>Cloud Backup System</li><li>Office 365</li><li>Collaboration Platform (MS Teams or similar)</li><li>Personal Storage Systems (H: Drive, One Drive or similar)</li><li>Multi Factor Authentication System</li><li>Single Sign-On system</li><li>Active Directory</li><li>DNS System</li><li>DHCP System</li><li>Data/File Servers</li><li>Data Sanitization</li><li>Storage Area Network (SAN)</li><li>Server Hardware</li><li>Microsoft Clusters</li><li>Work independently under the general direction of the Head, IT Operations to ensure timely and accurate deployment, operations, and maintenance of IS solutions.</li><li>Recommend procedure changes and enhancements as needed to maintain operational efficiency and effectiveness.</li><li>Assist and support in any external audits and certification requirements.</li><li>Perform duties that may be assigned from time-to-time by the Head, IT Operations or IS Manager.</li></ul>KEY ACCOUNTABILITIES Quality, Health, Security, Safety and Environment <ul><li>Ensure compliance with Life Critical Procedures, Tenets of Operations, Consent to Operate, plant policies and procedures, Daily Operating Instructions, Standard Operating Procedures (SOPs), Job Safety Analyses (JSAs), MOC Process, and Quality Management System.</li><li>Participate in the safety activities to ensure regulatory, health, safety, security, environmental, and quality compliance.</li><li>Execute Stop Work Authority and take immediate corrective actions to stop unsafe behaviours.</li></ul>Policies, Systems, Processes and Procedures <ul><li>Maintain a working knowledge of applicable cyber security standards.</li><li>Provide input to the planning, design, development and implementation of technical controls and procedures associated with compliance to regulatory requirements, cyber security guidance, and standards.</li><li>Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices in order to increase confidentiality, integrity, and availability.</li><li>Implement all relevant Section&rsquo;s processes, procedures and instructions so that work is carried out in a controlled and consistent manner.</li></ul>Reporting <ul><li>Communicate ideas, present, and explain technical knowledge to stakeholders.</li><li>Prepare timely and accurate recaps and reports in order to meet departmental requirements, policies and standards.</li><li>Communicate to Supervisor to inform on issues that require additional follow up.</li><li>Report incidents and near misses and participate in investigations as required.</li></ul>QUALIFICATIONS &amp; EXPERIENCE Education Required : Bachelor&rsquo;s degree in computer science/ computer engineering/ information technology Preferred : Master&rsquo;s Degree in Information/Cyber SecurityExperience Required : Total of 5-7 years of experience in a similar position/ field.Preferred : Experience in the Oil &amp; Gas/Petrochemicals Industry.Other Job Specific Requirements and/or Vocational Accreditations <ul><li>SSL Encryption and SSO</li><li>LDAP directory experience</li><li>Excellent writing and communication</li><li>Ability to work well independently or with a team</li><li>Capable of meeting deadlines</li><li>Microsoft Windows Operating System</li><li>Microsoft M365 Solution</li><li>Cloud Computing</li><li>Server Hardware</li><li>Proficient in Backup and Storage Systems</li><li>Proficient in Hypervisor/Virtualization Systems</li><li>Security Patch Management and Patch deployment</li><li>Expert working knowledge in Microsoft SCCM</li><li>Expert working knowledge in Email Systems</li><li>Expert working knowledge in Active Directory systems</li><li>Expert working knowledge in Mobile Device Management</li></ul>Certifications/Accreditations Two or more of the following certifications (or equivalent certification) is required: <ul><li>Microsoft Certified Systems Engineer (MCSE)</li><li>Certified Information Systems Security Professional (CISSP)</li><li>Certified Information Systems Auditor (CISA)</li><li>Certified Ethical Hacker</li><li>Global Information Assurance Certification</li><li>Certified Ethical Hacker (CEH)</li></ul>Languages Required : English &ndash; ProficientPreferred: Arabic - Working knowledgeJob Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>System Analyst: 8 years (Required)</li><li>System Security: 4 years (Required)</li><li>Microsoft SCCM: 6 years (Required)</li><li>Active Directory systems: 7 years (Required)</li><li>Mobile Device Management: 6 years (Required)</li><li>SSL Encryption and SSO: 6 years (Required)</li><li>Cloud Backup System: 5 years (Required)</li><li>VMWare: 7 years (Required)</li><li>Infrastructure: 7 years (Required)</li></ul>License/Certification:<ul><li>MCSE (Required)</li><li>CISSP (Preferred)</li><li>CEH (Preferred)</li><li>CISM (Preferred)</li><li>CISA (Preferred)</li></ul>

Senior Systems Analyst

Al-Attiya Motors And Trading Company - KIA Motors

About the Role:We are seeking a detail-oriented and analytical Data Analyst to join our team in the automotive spare parts sector. This role is key to driving data-informed decisions that improve inventory management, pricing strategies, and operational efficiency across our spare parts business. The ideal candidate combines strong technical skills with a practical understanding of spare parts operations.Key Responsibilities:Collect, clean, and analyze spare parts data (sales, inventory, procurement, etc.) to identify trends, inefficiencies, and opportunities for improvement.Build and maintain interactive dashboards and performance reports using tools like Power BI or Tableau.Collaborate with sales, service, and procurement teams to optimize stock levels, enhance parts availability, and reduce excess inventory.Conduct competitor and market analysis to support pricing decisions and product performance evaluations.Provide actionable insights and recommendations to improve forecasting, supply chain efficiency, and cost control.Support system improvements and data accuracy across ERP platforms and parts catalog systems.Requirements:Bachelor&rsquo;s degree in Data Analytics, Statistics, Engineering, Business, or a related field.Proven experience as a Data Analyst, preferably in the automotive or spare parts industry.Proficient in Excel and SQL, with strong command of data visualization tools (e.g., Power BI, Tableau).Experience with ERP systems and understanding of spare parts catalogues is a plus.Strong analytical thinking, problem-solving, and communication skills.Ability to work independently and effectively in cross-functional teams.Job Type: Full-time

Data Analyst - Automotive - Spare Parts

MEEZA QSTP

<div>
 
 
 Service Desk Analyst
 
 
 
 The primary responsibilities of the Service Desk Analyst:
 
 
 
 
 
 Functional Responsibilities:
 
 <ul>
 <li>
 Ensure full availability of Service Desk telephone, email, and other channels of support during their shift.
 </li>
 <li>
 Provide telephone and email support for clients and users.
 </li>
 <li>
 Proactively monitor support mailboxes and log in to the system.
 </li>
 <li>
 Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in to the service desk tool.
 </li>
 <li>
 Create, document, and review work instructions to help deal with similar incidents and requests.
 </li>
 <li>
 Take full ownership of all open Incidents and Service Requests and update them daily at a minimum.
 </li>
 <li>
 Support Workplace Services in providing remote support to resolve users&rsquo; issues. Educate end-users on technology best practices, self-help resources, and preventive measures to enhance their knowledge and reduce recurring incidents.
 </li>
 <li>
 Maintain accurate and up-to-date documentation, including knowledge base articles and troubleshooting guides, to facilitate efficient issue resolution and knowledge sharing among the service desk team.
 </li>
 <li>
 Ensure that Service Desk operations directly contribute to strategic business objectives by minimizing downtime, enhancing user productivity, and supporting the continuous operation of critical IT services.
 </li>
 <li>
 Align all activities with IT and service management goals, ensuring that every service desk interaction contributes to MEEZA's overall business success and customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills &amp; Experience
 
 
 
 Academic &amp; Professional Qualifications:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, Information Systems, Engineering, or equivalent.
 </li>
 </ul>
 
 Experience:
 
 <ul>
 <li>
 3-4 years of experience in delivering remote IT support via telephone and remote support tools within an IT Service Provider environment.
 </li>
 </ul>
 
 
 
 
 
 Skills and Requirements:
 
 
 <ul>
 <li>
 Strong problem-solving abilities to diagnose and resolve customer issues.
 </li>
 <li>
 Excellent written and verbal communication skills, with a keen focus on effective customer service.
 </li>
 <li>
 Customer oriented mindset, meticulous attention to detail, along with empathy and patience, to consistently deliver high-quality support to clients.
 </li>
 <li>
 Hands-on experience with Microsoft Operating Systems and the Office suite.
 </li>
 <li>
 Mandatory expertise in Microsoft Active Directory, Exchange, Azure, and O365 administration.
 </li>
 <li>
 Knowledge of IT Service Management principles, ITIL V4 Foundation certification.
 </li>
 <li>
 Knowledge of fundamental IT security principles.
 </li>
 <li>
 Experience with ITSM tools, preferably HP/Microfocus Service Manager, is an asset.
 </li>
 <li>
 Proficiency in Microsoft Active Directory, Exchange, and O365.
 </li>
 <li>
 
 Preferred
 
 : Industry certifications such as MCITP, MCTS, Microsoft 365, Microsoft Azure Fundamentals, CCNA, and CCNP, supported by practical hands-on experience.
 </li>
 <li>
 
 Preferred
 
 : Familiarity with various network systems, including CISCO IPT, VPN services, and basic first-level network troubleshooting skills.
 </li>
 <li>
 
 Preferred
 
 : Experience or knowledge of SCCM, Intune, BitLocker, and endpoint security is highly recommended.
 </li>
 </ul>
 
 
</div>

Service Desk Analyst

Explore 1633+ Lead systems analyst in Doha this November. Find roles across top companies and apply now to boost your career.