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assistant manager - front office Jobs in Doha

assistant manager - front office

assistant front office manager Jobs in Doha

assistant front office manager

assistant manager

manager front office

Park Hyatt

<div>
 
 Organization- Park Hyatt Doha
 
 
 
 
 Summary
 
 
 
 Park Hyatt Doha is seeking a dynamic and passionate Assistant Manager &ndash; Front Office to join our dedicated team. If you are an enthusiastic professional with a strong commitment to delivering personalized luxury service, we would love to hear from you.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Oversee daily operations of the Front Office to ensure smooth and efficient service.
 </li>
 <li>
 Supervise, train, and support the front office team to deliver exceptional guest experiences.
 </li>
 <li>
 Handle guest requests, feedback, and complaints in a professional and timely manner.
 </li>
 <li>
 Coordinate with other departments to ensure seamless guest service.
 </li>
 <li>
 Monitor room availability, reservations, and financial transactions at the front desk.
 </li>
 <li>
 Ensure compliance with hotel policies, procedures, and brand standards.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality Management or related field.
 </li>
 <li>
 Minimum 2&ndash;3 years of experience in Front Office operations, with at least 1 year in a supervisory/assistant managerial role.
 </li>
 <li>
 Previous luxury hotel experience preferred.
 </li>
 <li>
 Strong leadership, organizational, and interpersonal skills.
 </li>
 <li>
 Excellent communication in English (Arabic or other languages are an advantage).
 </li>
 <li>
 Proficiency in Opera or similar Property Management Systems.
 </li>
 <li>
 Ability to work under pressure and maintain a professional demeanor.
 
 
 </li>
 </ul>
 If you&rsquo;re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha &ndash; where luxury meets opportunity.
 
 
 Apply today and start your journey with us!
 
 
 ________________________________________
 
 
 
 Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
</div>

Assistant Manager - Front Office

Hyatt Regency Doha

<div><div>Summary<div>
About Hyatt Regency Oryx Doha
Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.
The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha&rsquo;s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.
About the role:
We are currently on the lookout for an experienced Assistant Manager - Front Office to join our team. We are looking for a bright, energetic leader who will be responsible for delivering the brand promise by assisting the Front Office Manager to run successfully the Front Office operations in the hotel, including: Front Desk, Guest Services, Concierge, Club Olympus and Regency Club. You will be playing a key role in delivering a seamless and memorable guest experience in the hotel, having strong accountability for major guest experience functions, with the focus on the exceptional customer service and the ability to improve the bottom line.</div></div><div> 
Qualifications<div>
What we are looking for:
At Hyatt, we care for people so they can be their best. The ideal candidate will the one for who Care comes from a place of empathy and authentic human connection, who cares by truly seeing people and getting to know them as unique individuals so they can design and deliver personal experiences.
Exceptional interpersonal skills showing care and the ability to connect and care for our guests
International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
Desire to constantly learn and ambition to grow, setting an exceptional leadership example
Ability to work under pressure
Excellent written and spoken English 

What we are offering:
Competitive tax free salary and benefits
Opportunities for career growth within the global company
Discounted rooms at Hyatt wordwide</div></div></div>

ASSISTANT MANAGER - FRONT OFFICE

Marriott International

<div>Additional Information 
Job Number25182589 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
YOUR LEGACY STARTS WITH US
At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
FIND PURPOSE IN YOUR PASSION
At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
<ul><li>A rewarding career within one of the most recognized and prestigious luxury brands in the world.</li>
<li>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.</li>
<li>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.</li>
<li>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.</li>
<li>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:</li>
 </ul><div><ul><li>Exclusive training and leadership development programs</li></ul>
 <ul><li>Recognition and rewards for exceptional service</li></ul>
 <ul><li>Preferential Members Rates at Marriott Hotels Globally</li></ul>
 <ul><li>Dining &amp; Wellness discounts for your family and you</li></ul>
 <ul><li>Medical Insurance Coverage</li></ul>
 <ul><li>An HR team dedicated to your success and wellbeing</li></ul>
</div>OUR EXPECTATIONS FROM THE ROLE:JOB SUMMARY
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul>
CORE WORK ACTIVITIES
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Ensures employee recognition is taking place on all shifts.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees.</li></ul>
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Collaborates with the Front Office Manager on ways to continually improve departmental service.</li></ul>
<ul><li>Communicates a clear and consistent message regarding the Front Office goals to produce desired results.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Displays outstanding hospitality skills.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Provides feedback to employees based on observation of service behaviors.</li></ul>
<ul><li>Handles guest problems and complaints effectively.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Ensures compliance with all Front Office policies, standards and procedures.</li></ul>
<ul><li>Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
Additional Responsibilities
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Functions in place of the Front Office Manager in his/her absence.</li></ul>
<ul><li>Communicates critical information from pre- and post-convention meetings to the Front Office staff.</li></ul>
<ul><li>Participates in department meetings.</li></ul>
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Assistant Front Office Manager

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25182589
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 YOUR LEGACY STARTS WITH US
 
 
 
 At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
 
 
 
 FIND PURPOSE IN YOUR PASSION
 
 
 
 At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
 
 
 Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
 
 
 <ul>
 <li>
 A rewarding career within one of the most recognized and prestigious luxury brands in the world.
 </li>
 <li>
 Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
 </li>
 <li>
 Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
 </li>
 <li>
 Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
 </li>
 <li>
 A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:
 </li>
 <li>
 Exclusive training and leadership development programs
 </li>
 <li>
 Recognition and rewards for exceptional service
 </li>
 <li>
 Preferential Members Rates at Marriott Hotels Globally
 </li>
 <li>
 Dining &amp; Wellness discounts for your family and you
 </li>
 <li>
 Medical Insurance Coverage
 </li>
 <li>
 An HR team dedicated to your success and wellbeing
 
 
 </li>
 </ul>
 
 OUR EXPECTATIONS FROM THE ROLE:JOB SUMMARY
 
 
 
 Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Supporting Management of Front Desk Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and builds mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
 </li>
 <li>
 Ensures employee recognition is taking place on all shifts.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees.
 
 
 </li>
 </ul>
 
 Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
 
 
 
 <ul>
 <li>
 Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
 </li>
 <li>
 Develops specific goals and plans to prioritize, organize, and accomplish your work.
 </li>
 <li>
 Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Collaborates with the Front Office Manager on ways to continually improve departmental service.
 </li>
 <li>
 Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
 </li>
 <li>
 Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Provides services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Serves as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Displays outstanding hospitality skills.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Provides feedback to employees based on observation of service behaviors.
 </li>
 <li>
 Handles guest problems and complaints effectively.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 
 
 </li>
 </ul>
 
 Managing Projects and Policies
 
 
 
 <ul>
 <li>
 Implements the customer recognition/service program, communicating and ensuring the process.
 </li>
 <li>
 Ensures compliance with all Front Office policies, standards and procedures.
 </li>
 <li>
 Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
 </li>
 <li>
 Functions in place of the Front Office Manager in his/her absence.
 </li>
 <li>
 Communicates critical information from pre- and post-convention meetings to the Front Office staff.
 </li>
 <li>
 Participates in department meetings.
 
 
 </li>
 </ul>
 In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

<div><div>Summary<div>
About Hyatt Regency Oryx Doha
Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.
The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha&rsquo;s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized. 
About the role:
We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experience making our guests&rsquo; stay free from stress and filled with success.
We are currently looking for a bright, energetic Team Leader &ndash; Front Office to join our team. You will be responsible for delivering the brand promise through smooth and efficient running of Reception, Guest Services and Concierge and assisting the Front Office operations in general. In this highly visible role that gives opportunity for casual conversations and has a direct impact on creating the guest experience, your key responsibilities will be to deliver a seamless and memorable guest experience in the hotel with the focus on the exceptional guest service through dealing promptly and efficiently with guest queries.</div></div><div> 
Qualifications<div>
What we are looking for:
At Hyatt, we care for people so they can be their best. The ideal candidate will the one for who Care comes from a place of empathy and authentic human connection, who cares by truly seeing people and getting to know them as unique individuals so they can design and deliver personal experiences.
Exceptional interpersonal skills showing care and the ability to connect and care for our guests
International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
Desire to constantly learn and ambition to grow, setting an exceptional leadership example
Ability to work under pressure
Excellent written and spoken English 

What we are offering:
Competitive tax free salary and benefits
Opportunities for career growth within the global company
Discounted rooms at Hyatt wordwide</div></div></div>

TEAM LEADER - FRONT OFFICE

The Ned Hotel

<div><div><div><div><h1 class="jobSectionHeader">SECURITY GUARD - FRONT DOOR</h1><div>
The Ned Doha<div><div>
Doha</div><ul><li></li></ul><div>
competitive</div><ul><li></li></ul><div>
Full time</div></div></div></div></div></div><div> 
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. 
Job Purpose:
The Front Door Security Guard is responsible for maintaining a secure and welcoming environment at the hotel&rsquo;s main entrance. This role combines access control duties with guest service ensuring smooth baggage screening, greeting and assisting hotel guests, and recognizing regular visitors and Ned Doha Club Members. The position requires professionalism, attentiveness, and excellent guest interaction skills while ensuring that safety and security protocols are always upheld. 
Responsibilities: 
Guest Interaction &amp; Front Door Duties<ul><li>
Welcome all hotel guests, visitors, and Ned Club members warmly and courteously.</li><li>
Recognize and acknowledge returning guests and club members to ensure a personalized experience.</li><li>
Assist guests with directions or inquiries and coordinate with Front Office, Concierge, or Valet when necessary.</li><li>
Maintain a professional and polished appearance at all times as a brand ambassador of The Ned Doha.</li><li>
Ensure the front door and lobby entrance are always clean, organized, and unobstructed.</li></ul> 
Security Screening &amp; Access Control<ul><li>
Operate and monitor baggage scanners and walk-through metal detectors to ensure guest safety.</li><li>
Politely guide guests and visitors through screening procedures while maintaining a welcoming demeanour.</li><li>
Prevent entry of unauthorized individuals, suspicious persons, or prohibited items into the hotel premises.</li><li>
Immediately report any suspicious activities or security concerns to the Duty Manager or Security Supervisor.</li></ul> 
Safety &amp; Incident Response<ul><li>
Remain alert and attentive to any unusual behaviour or potential security risks around the entrance area.</li><li>
Respond promptly to security incidents, emergencies, or alarms as per hotel procedures.</li><li>
Support the Emergency Response Team in case of fire, evacuation, or medical emergencies.</li><li>
Ensure the fire exits near the main lobby are unobstructed and all safety devices are operational.</li></ul> 
Coordination &amp; Reporting<ul><li>
Maintain effective communication with CCTV operators, Valet, Concierge, and Lobby teams.</li><li>
Record and report all incidents, irregularities, or lost-and-found cases to the Security Office.</li><li>
Assist in managing guest and visitor flow during VIP movements or special events.</li><li>
Perform daily checks on the baggage scanner, walk-through metal detector, and other safety systems to ensure functionality.</li></ul> 
Other Duties<ul><li>
Support lobby operations during busy check-in/out periods as required.</li><li>
Follow grooming and conduct standards aligned with The Ned Doha&rsquo;s brand and service values.</li><li>
Carry out other assignments as directed by the Security Supervisor or Manager.</li></ul> 
Qualifications &amp; Competencies:<ul><li>
Previous experience as a Security Guard, Doorman, or Front Door Security Officer in a 5-star hotel or luxury environment.</li><li>
Strong interpersonal and communication skills.</li><li>
Professional, alert, and confident demeanor.</li><li>
Physically fit and able to stand for extended periods.</li><li>
Knowledge of basic security procedures and emergency protocols.</li><li>
Security training certification or license is an advantage.</li></ul> 
What&rsquo;s In It for you?<ul><li>
One of the most iconic place to be and work</li><li>
Amazing learning and development program</li><li>
Discounted rates at The Ned Doha</li><li>
Fantastic career growth opportunities</li></ul> 
At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. 
Apply today and join us! 
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed</div></div>

FRONT DOOR

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