operations analyst Jobs in New York United States

operations analyst

operations manager Jobs in New York United States

operations manager

operations supervisor

Ralph Lauren

<div><b>Ref#: </b>W169858<br>
<br>
<b>Department: </b>Retail<br>
<br>
<b>City: </b>New York<br>
<br>
<b>State/Province: </b>New York<br>
<br>
<b>Location: </b>United States<br>
<br>
<b>Pay Range: </b>$20 - $30 per hour; actual pay is dependent on experience and geographic location<br>
<br>
<b>Company Description
</b><div>Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
<br>
<br>
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education &amp; Communication, Employee Groups and Celebration.<br>
</div><br>
<br>
<b>Position Overview
</b><div>Provide an exemplary customer experience by maintaining efficient and effective support in all store Operations functions as needed, including but not limited to: Shipping/Receiving, Stock Room, Cash Office, repairs, and operational administrative duties. To ensure that incoming and outgoing merchandise are processed in an accurate manner according to company regulations and standards. Supervise the Shipping and Receiving department, ensuring that work is processed in a timely and efficient manner.</div><br>
<b>
Essential Duties &amp; Responsibilities
</b><div><ul><li>Oversee and ensure that incoming merchandise is processed accurately verifying that all shipments arrive secure and complete. Verify that goods received match descriptions on documents. Report any discrepancies.</li>
<li>Oversee and ensure that outgoing merchandise is processed accurately, and that documentation is properly completed.</li>
<li>Verify that proper documentation accompanies all customer mail-outs, send lip, sales receipt, and tissue.</li>
<li>Prepare all outgoing freight to company stores or distribution centers with proper documentation.</li>
<li>Responsible for the control and replenishment of supplies and requested by the General Manager.</li>
<li>Responsible for maintenance duties as required by the General Manager.</li>
<li>Demonstrate the ability to read and execute transfer documents, shipping documents, alteration documents, inventory count sheets, UPS documents, sales tickets, invoices etc</li>
<li>Knowledge of shrinkage control and Company regulations on how to handle problems and reporting of violation.</li></ul><br>
</div><br>
<br>
<b>Experience, Skills, and Knowledge
</b><div><div><ul><li>Ability to work well in a fast paced environment</li>
<li>Must be detail oriented and organized.</li>
<li>Ability to collaborate and work within a team environment</li>
<li>Enthusiasm and ability to build and maintain an environment which projects Ralph Lauren&rsquo;s desired elevated image and character</li>
<li>Relevant work experience preferred</li>
<li>Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook</li>
<li>Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health &amp; Safety guidelines</li></ul></div></div></div>

Operations Supervisor

Gopuff

<div>
 Gopuff is seeking a
 <strong>
  Process Lead
 </strong>
 for our Operations team. Reporting to the Site Leader or Manager, this role is a core part of the leadership team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. During your shift, you will lead the performance and day to day tasks of both the Pack and Receive and Kitchen* teams. The success of the team will rely on your ability to coach and motivate the team with a focus on perfecting the customer experience for each order.
 <strong>
  We put our customers first.
  <br/>
  <br/>
 </strong>
 Customers turn to Gopuff to deliver their everyday essentials&mdash;day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pack orders and receive inbound inventory during low vol / min staffed periods
  </li>
  <li>
   Completing ICQA in low vol / min staffed periods
  </li>
  <li>
   Support the associate team in path when there are any gaps in shift coverage, which may include the use of carts, pallet jacks, dollies and other equipment to move product
  </li>
  <li>
   Quarterback and direct all associate activities during the shift
  </li>
  <li>
   Escalate in real time any site issues to Site Leadership, Regional Leadership, and Live Monitoring for assistance
  </li>
  <li>
   Ensure completion of close/open checklists for OA team
  </li>
  <li>
   Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed
  </li>
  <li>
   Develop and train new associates within site and kitchen* (if/when Site Leadership is unable to be on shift)
  </li>
  <li>
   Manual intervention of driver routing &amp; dispatching.
  </li>
  <li>
   Shelf move activities (for reorganization &amp; backstock)
  </li>
  <li>
   Execute all site-specific projects or initiatives (including but not limited to audit counts, new hire onboarding, food safety and cleanliness audits etc.)Conduct damage + expiry process auditsAssist in meeting performance objectives including but not limited to site labor management during shift, order volume, pack times, mispack rates, inventory accuracy and bottlenecking
  </li>
  <li>
   Troubleshoot/ root cause analysis for defects within shift
  </li>
  <li>
   Stand, push, pull, squat, bend, reach and walk during shifts
  </li>
  <li>
   Handle products that may contain tobacco, nicotine, and/or alcohol
  </li>
  <li>
   Work in freezer locations periodically throughout shifts
  </li>
  <li>
   Complete additional assigned duties based on the needs of the business
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2 years of internal Gopuff experience
  </li>
  <li>
   2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience
  </li>
  <li>
   1+ years of experience in improving processes and efficiencies and ServeSafe Certification highly preferred
  </li>
  <li>
   Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends
  </li>
  <li>
   Team-oriented mentality
  </li>
  <li>
   Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
  </li>
  <li>
   Ability to stand, bend, reach and walk during shifts
  </li>
  <li>
   Ability to lift up to 49 pounds
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical/Dental/Vision Insurance (for full-time employees)
  </li>
  <li>
   401(k) Retirement Savings Plan
  </li>
  <li>
   25% employee discount &amp; FAM Membership
  </li>
  <li>
   Vacation and Sick Time for eligible employees
  </li>
  <li>
   EAP through AllOne Health (formerly Carebridge)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pay:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
  </li>
  <li>
   New York, NY: $19.95 per hour
  </li>
  <li>
   The salary range above reflects what we&rsquo;d reasonably expect to pay candidates. A candidate&rsquo;s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role&rsquo;s compensation package, please reach out to the designated recruiter for this role.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  At Gopuff, we know that life can be unpredictable.
 </strong>
 Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it&mdash;stuff happens. But that&rsquo;s where we come in, delivering all your wants and needs in just minutes.
 <br/>
 <br/>
 And now, we&rsquo;re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
 <br/>
 <br/>
 Like what you&rsquo;re hearing? Then join us on Team Blue.
 <br/>
 <br/>
 <em>
  Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
  <br/>
  <br/>
 </em>
</div>


Process Lead, New York, #1367

Metropolitan Transportation Authority

<div><p><b>Description</b><br>
</p><br>
<br>
<p>JOB TITLE: Computer Specialist (Software) Level 4 (TWU)</p><p></p><p><br>
DEPT/DIV: RCC/PCC Ops</p><p></p><p><br>
SUPERVISOR: Senior Director, RCC and PCC Operations</p><p></p><p><br>
LOCATION: 354 West 54th Street, New York, NY 10019</p><p></p><p><br>
HOURS OF WORK: 12:00 am - 8:00 am</p><p></p><p><br>
SALARY RANGE:</p><p></p><p><br>
Computer Spec. (SW) 1 TWU: $109,076 - $118,218</p><p>
Computer Spec. (SW) 2 TWU: $113,637 - $127,300</p><p>
Computer Spec. (SW) 3 TWU: $122,715 - $138,441</p><p>
Computer Spec. (SW) 4 TWU: $131,642 - $158,514</p><p></p><p><br>
**SELECTED CANDIDATE WILL BE APPOINTED TO MaBSTOA PAYROLL**</p><p></p><p><br>
Opening:</p><p>
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.</p><p>
Position Objective:</p><p>
This class of positions encompasses highly technical or supervisory responsibilities for the design, implementation, enhancement, maintenance, and analysis of software systems performed at varying levels of difficulty and with varying degrees of latitude for independent initiative and judgment. There are four Assignment Levels within this class of positions, differing according to the complexity and sophistication of the hardware and software systems and the amount of supervision required. The following are typical assignments within this class of positions. All personnel perform related work an,d when necessary, perform the duties of lower titles and Assignment Levels.</p><p>
Responsibilities:</p><p>
Assignment Level I</p><p>
Under supervision, with considerable latitude for independent action or the exercise of independent judgment, is responsible for the design, implementation, enhancement and maintenance of either Database Management Systems, Operating Systems, Data Communications Systems, Applications, and/or related software functions. May supervise a unit engaged in work related to the above areas or may independently perform related work of a highly complex, technical nature. In the temporary absence of the supervisor, may perform the duties of that position.</p><p></p><p><br>
Assignment Level II</p><p>
Under general supervision, with wide latitude for the exercise of independent initiative and judgment, may supervise a unit engaged in systems development work of great difficulty, is responsible for the design, implementation, enhancement, and maintenance of either Database Management Systems, Operating Systems, Data Communications Systems, Applications, and/or related software functions. In a multi-programming computer system, serves as project leader performing complex staff work and the full range of computer systems analysis functions utilizing general software and software systems analysis in highly complex systems development projects, or supervises the activities of a number of applications programming units engaged in work of more than ordinary difficulty, complexity, and responsibility in a multi-programming electronic computer installation. In the temporary absence of the supervisor, may perform the duties of that position.</p><p></p><p><br>
Assignment Level III</p><p>
Under general supervision, with broad scope for the exercise of independent initiative and judgment, is responsible for the design, implementation, enhancement, and maintenance of either Database Management Systems, Operating Systems, Data Communications Systems, Applications, and/or related software functions. Supervises the units responsible for systems development and applications programming, instructing, directing, and checking the work of subordinates, or is routinely responsible for the coordination and direction of data processing projects organized to plan and implement complex integrated software development projects in a multi-programming computer system operating in an online mode in a communications environment. In the temporary absence of the supervisor, may perform the duties of that position.</p><p></p><p><br>
Assignment Level IV</p><p>
Under minimum direction, with the broadest scope for the exercise of independent initiative and judgment, holds senior-level technical responsibility for extremely complex and ongoing software functions related to Systems Analysis, Data Administration,</p><p>
Database Management Systems, Operating Systems, Data Communications Systems, On-Line Applications Programming, contingency planning, evaluation and selection of telecommunications, local area networks, computer hardware and software products, and quality assurance functions. Routinely serves as an in-house expert and authority in the aforementioned extremely complex and highly specialized areas. Coordinates multiple ongoing projects of extraordinary technical complexity, encompassing multiple areas of information processing technology. Directs major undertakings that run in a large multimainframe data center, and/or an environment of distributed processing systems combining numerous types of hardware and software. May supervise a unit or units engaged in work related to the aforementioned complex software functions. In the temporary absence of the supervisor, may perform the duties of that position.</p><p></p><p><br>
Required Education and Experience:</p><ul><li>
A baccalaureate degree from an accredited college, including or supplemented by 24 semester credits in computer science or a related computer field and two years of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, systems programming, data communications, including one year in a project leader capacity or as a major contributor on a complex project; or</li><li>
A four-year high school diploma or its educational equivalent and six years of satisfactory full-time computer software experience as described in &quot;1&quot; above, including one year in a project leader capacity or as a major contributor on a complex project; or</li><li>
Education and/or experience equivalent to &quot;1&quot; or &quot;2&quot; above. College education may be substituted for up to two years of the required experience in &quot;2&quot; above on the basis that 60 semester credits from an accredited college is equated to one year of experience. A master's degree in computer science or a related computer field may be substituted for one year of the required experience in &quot;1&quot; or &quot;2&quot; above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience in a project leader capacity or as a major contributor on a complex project.</li></ul><p></p><p>
Special Note</p><p>
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or online applications programming.</p><p></p><p>
Other Information</p><p>
May need to work outside of normal work hours (i.e., evenings and weekends)</p><p>
Travel may be required to other MTA locations or other external sites.</p><p>
According to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</p><p>
Equal Employment Opportunity</p><p>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.</p><p>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</p></div><p></p>

Computer Specialist (Software) Lvl 4 (TWU)

Rondout Valley Central School District

<div><div><div><div>Job Opening Information Building Maintenance Worker
</div></div></div><div><div><div><p><b>Application Deadline</b><br>
11/7/2025</p><br>
</div><div><p><b>Position Title</b></p><p>
Building Maintenance Worker</p><p><b>
Required Application Type</b></p><p>
School Related Personnel</p><p><b>
Salary/Pay Scale</b></p><p>
$18.94 - $22.32/hr</p><p><b>
Job Description</b></p><div><p>
The Voorheesville Central School District has a full time probationary position for a Building Maintenance Worker at the Elementary School. This is semi-skilled work involving responsibility for independently performing variety of mechanical and other building maintenance tasks.
</p><p>General Duties</p>
<div><ul><li>Work as Maintenance Worker includes performing semi-skilled work as needed. Examples of work include, but are not limited to: perform semi-skilled work in masonry, carpentry, electrical or painting operations; help install and repair wiring systems and electric fixtures and equipment; repair windows, doors, floors; interior and exterior painting; help to install and repair general plumbing equipment; operates trucks and other motorized equipment. Experience in sports field maintenance, snow removal and lawn care beneficial.</li></ul>
<ul><li>Perform other duties as assigned by supervisor.</li></ul>
<ul><li>Hours: Generally M-F (6:00a.m.-2:30p.m.), may work occasional weekends, as needed.</li></ul><br>
</div></div><p></p><p><b>Civil Service Title</b></p><p>
Building Maintenance Person</p><p><b>
Job Qualifications</b></p><div><div>
<ul><li>High school graduate, applicable training beyond high school a plus.</li></ul>
<ul><li>Willingness to work as needed.</li></ul>
<ul><li>Neat appearance (uniform required).</li></ul>
<ul><li>Willingness to work the schedule that best suits the District needs.</li></ul>
<ul><li>Physical condition commensurate with the demands of the position.</li></ul>
<ul><li>One (1) year of experience in either general building construction or maintenance work in one or more of the standard trades, such as carpentry, plumbing, electrical, or grounds keeping.</li></ul>
<ul><li>Valid NYS Driver&rsquo;s License required.</li></ul>
<ul><li>Fingerprint clearance required.</li></ul>
</div></div><p><b>Job Category</b></p><p>
Buildings and Grounds</p><p><b>
Job Location</b></p><p>
Voorheesville Elementary School</p></div></div></div></div><div></div>

Building Maintenance Worker

Bank of China

<div>Introduction:
<div>
Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.</div>
Overview:
<div>
Application Development Associate provides support on application development project and support the maintenance of production systems for the Bank and its branches.</div>
Responsibilities:
<div><i>
Include but are not limited to:</i></div><div></div><div><b><i><br>
Application Maintenance:</i></b></div><ul><li><div>
Provide first level application maintenance support services</div></li><li><div>
Review and analyze application issue, prepare a solution for supervisor to review and approve, and execute the solution after it is approved</div></li><li><div>
Participate in testing and submit solution to supervisor for review</div></li><li><div>
Assist with updating of application systems maintenance documents</div></li><li><div>
Ensure adherence to the change management procedure when implementing application solutions</div></li></ul><div><b><i>
Application Development:</i></b></div><ul><li>
Conduct business requirement gathering sessions with stakeholders to understand the business and system requirements</li><li>
Assist with the development of project plan and conclusion based on the analysis of business requirement sessions and present to supervisor for review</li><li>
Write application codes that are in compliance with secure coding principles</li><li>
Assist with the design, development, documentation, analysis, creation, testing or modification of application projects</li><li>
Conduct testing including unit test and system integration test to validate if the new application meets business requirements</li><li>
Develop detailed application documentation</li><li>
Adhere to the application development procedure when developing application system</li></ul><p><b><i>
Risk Control:</i></b></p><ul><li>
Execute the processes in accordance with Bank policies, procedures and regulatory requirements, to control and mitigate risks arisen</li></ul>
Qualifications:
<ul><li>Bachelor degree in computer science, information technology or related subject required; Master's degree preferred.</li><li>
1-2 years of Strong web page and computer program development and testing experience required.</li><li>
1-2 years of experiences with SQL scripts and data extracting skills</li><li>
1-2 years of IT project development, testing and maintenance experience</li><li>
IT industry certificates preferred</li><li>
Demonstrate proficiency in at least 2 programming languages (e.g. SQL, Python, Java, JavaScript, C#, C Shell, python)</li><li>
Considerable skills in application software support, modifying, installation, implementation, testing, and troubleshooting; considerable skill in researching and evaluating computer software</li></ul>
Pay Range<p><i><br>
Actual salary is commensurate with candidate&rsquo;s relevant years of experience, skillset, education and other qualifications.</i></p><br>
: USD $42,000.00 - USD $90,000.00 /Yr.</div>

America Data Center | Application Development Department Application Development Associate

CVS Health

<div><p>At CVS Health, we&rsquo;re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.</p><p></p><p>
As the nation&rsquo;s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues &ndash; caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.</p><p></p><p><b>
Position Summary</b></p><p></p><p>
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.</p><p></p><p>
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:</p><p></p><ul><li>
Overall store management, supervision, and policy implementation</li><li>
Sales and inventory management</li><li>
Employee staffing, training, and development</li><li>
Financial management</li><li>
Customer service leadership</li></ul><p></p><p>
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.</p><p>
Essential Functions:</p><p>
1. Management</p><p>
Lead others and work effectively with store crews</p><p>
Supervise, assign and direct activities of the store&rsquo;s crew</p><p>
Effectively communicate information to store crew and supervisors in an open and timely manner</p><p>
Support Store Manager with actions plans for operational and service improvement</p><p>
2. Customer Service</p><p>
Assist customers with their questions, problems and complaints</p><p>
Promote CVS customer service culture (greet, offer help, and thank)</p><p><b><br>
Required Qualifications</b></p><p></p><ul><li>
Deductive reasoning ability, advanced analytical skills and computer skills.</li><li>
Advanced communication skills, leadership, supervision, and influencing skill</li><li>
Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise</li></ul><p><b><br>
Preferred Qualifications</b></p><p></p><ul><li>
Experience as a retail manager or supervisor</li></ul><p><b><br>
Education</b></p><p></p><p>
High School diploma or equivalent preferred but not required.</p><p></p><p><b>
Anticipated Weekly Hours</b></p>
40<p></p><p><b>
Time Type</b></p>
Full time<p></p><p><b>
Pay Range</b></p><p>
The typical pay range for this role is:</p><p></p>
$18.00 - $31.00<p></p><p>
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.</p><p><br>
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p></p><p><b>
Great benefits for great people</b></p><p></p><p>
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:</p><ul><li><p><b>
Affordable medical plan options,</b> a <b>401(k) plan </b>(including matching company contributions), and an <b>employee stock purchase plan</b>.</p></li><li><p><b>
No-cost programs for all colleagues </b>including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</p></li><li><p><b>
Benefit solutions that address the different needs and preferences of our colleagues</b> including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</p></li></ul><p></p><p>
For more information, visit https://jobs.cvshealth.com/us/en/benefits</p><p></p>
We anticipate the application window for this opening will close on: 01/24/2026<p></p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p></div>

Operations Manager

Army & Airforce Exchange Service

<div><div><div>H-010505-2025</div>
</div><div><h1 class="jobSectionHeader"><b>Class Six-INT-Customer Experience Associate-Monday-Saturday 1000-1900</b></h1>
</div><div><div>United States - New York - Fort Drum
</div></div><div><div>DRUM CLASS SIX</div>
</div><div><div>Intermittent</div>
</div><div><p><b>Job Description</b></p>
<div>Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.</div>
</div><div><p><b>Job Grade</b></p>
<div>1</div>
</div><div><p><b>Job Tier</b></p>
<div>0</div>
</div><div><p><b>Career Area</b></p>
<div>Retail Operations
</div></div><div><p><b>Supervisor</b></p>
<div>No</div>
</div><div><p><b>Job Qualifications</b></p>
<div>Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.<br>
<br>
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.</div>
</div><div><p><b>Additional Qualifications/Requirements</b></p>
<div>CANDIDATE MUST BE AT LEAST 18 YEARS OF AGE. Ideal candidate must be able to work a varying schedule similar to below.<br>
<div><div><div><b>
Sample Schedule</b></div></div><br>
<div><div>
Saturday</div><div> Varies</div></div><br>
<div><div>
Sunday</div><div> OFF</div></div><br>
<div><div>
Monday</div><div> 1030 - 1900</div></div><br>
<div><div>
Tuesday</div><div> 1030 - 1900</div></div><br>
<div><div>
Wednesday</div><div> 1030 - 1900</div></div><br>
<div><div>
Thursday</div><div> 1030 - 1900</div></div><br>
<div><div>
Friday</div><div> Varies</div></div><br>
</div></div>
</div><div><p><b>Salary Minimum</b></p>
<div>$15.50</div>
</div><div><p><b>Salary Maximum</b></p>
<div>$15.50</div>
</div><div><p><b>Major Duties</b></p>
<div>Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provides resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience.<br>
Provides product knowledge through superior sales skills to serve the customer in one or more sales area, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, setting up promotional fixtures, displaying promotional merchandise signing, sizing, clearance, and cleanliness of the area assigned.<br>
Provides assistance to customers with completing price changes, special orders, online orders, and rain checks. May provide assistance to customers with military uniform dress requirements, insignia, and new items. Will assist with determining minor alterations and submission of certification, as needed.<br>
Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.<br>
Operates a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions. Verifies and accepts multiple tenders for payment and makes change with accuracy and zero variance tolerance.<br>
Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.<br>
Performs other duties as assigned.</div><br>
</div><div><p><b>Job Type</b></p>
<div>Hourly</div>
</div><div><p><b>Number of Positions Remaining</b></p>
<div>1</div></div></div>

Class Six-INT-Customer Experience Associate-Monday-Saturday 1000-1900

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