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people operations representative

Zoom

<div>
 
 What You Can Expect
 
 
 
 As a People Operations Representative, you will play a critical role in ensuring our employees have a positive experience from onboarding to offboarding. You will be responsible for managing HR systems, benefits administration, and employee relations. Your attention to detail and ability to communicate clearly will help us maintain a culture of trust and respect.
 
 
 
 About The Team
 
 
 
 We support Zoom&rsquo;s overall business strategy by supporting the needs of our most important resource, our people. We help teams identify, hire, onboard, develop, reward, and continually improve the employee experience for all Zoomies.
 
 
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Have a Bachelors in Human Resources, Business Administration, or related field&mdash;or equivalent combination of education, training, and experience.
 </li>
 <li>
 2&ndash;5 years of HR experience, with exposure to operations and administration.
 </li>
 <li>
 Have familiarity with Workday and ServiceNow systems.
 </li>
 <li>
 Have experience in process documentation and improvement skills.
 </li>
 <li>
 Have great communication abilities, with talent for translating complex policies into clear, accessible content.
 </li>
 <li>
 Have attention to detail and comfort working with data.
 </li>
 <li>
 Have adaptability to thrive in a dynamic, evolving environment.
 </li>
 <li>
 Be able to work independently while balancing established procedures with sound judgment.
 </li>
 <li>
 Have working knowledge of compliance requirements and HR best practices.
 
 
 </li>
 </ul>
 
 Ways of Working
 
 
 
 Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
 
 
 
 Benefits
 
 
 
 As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
 
 
 
 About Us
 
 
 
 Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
 
 
 We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
 
 
 
 Our Commitment
 
 
 
 At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.
 
 
 If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
</div>

People Operations Representative

Concentrix

<div>
 Job Title:
 
 
 Representative, Operations
 
 
 
 Job Description
 
 
 
 The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.
 
 
 <ul>
 <li>
 Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)
 </li>
 <li>
 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
 </li>
 <li>
 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
 </li>
 <li>
 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
 </li>
 <li>
 Maintain basic knowledge of client products and/or services
 </li>
 <li>
 Prepare complete and accurate work including appropriately notating accounts as required
 </li>
 <li>
 Participate in activities designed to improve customer satisfaction and business performance
 </li>
 <li>
 Offer additional products and/or services
 </li>
 <li>
 Track, document and retrieve information in call tracking database
 </li>
 <li>
 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
 
 
 </li>
 </ul>
 In case you are selected for a Content Moderator role, please note that:
 
 
 <ul>
 <li>
 The nature of the job will include accessing explicit content that includes text, picture, video etc.
 </li>
 <li>
 It will involve content curation, moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual ,social thought process or behaviours.
 </li>
 <li>
 It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client&rsquo;s terms of service
 
 
 </li>
 </ul>
 Candidate Profile
 
 
 <ul>
 <li>
 Graduate / Undergraduate in any discipline (may vary basis the job requirement)
 </li>
 <li>
 Courteous with strong customer service orientation
 </li>
 <li>
 Strong computer navigation skills and PC Knowledge
 </li>
 <li>
 Ability to effectively communicate, both written and verbally
 </li>
 <li>
 Dependable with strong attention to detail
 </li>
 <li>
 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
 </li>
 <li>
 Tolerance for repetitive work in a fast-paced, high production work environment
 </li>
 <li>
 Ability to work as a team member, as well as independently
 </li>
 <li>
 Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
 </li>
 <li>
 Ability to rotate shifts, as needed
 </li>
 <li>
 Based on location and/or program, additional experience/skills may be required
 </li>
 <li>
 Confirm customer understanding of the solution and provide additional customer education as needed
 </li>
 <li>
 Demonstrate strong probing and problem-solving skills
 </li>
 <li>
 Should be able to handle complex queries from customer and resolve the same independently
 
 
 </li>
 </ul>
 Disclaimer
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
 
 
 Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.
 
 
 Location:
 
 
 India Bangalore - Divyashree
 
 
 Language Requirements:
 
 
 Time Type:
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1367138
 
</div>

Representative, Operations

Weekday AI (YC W21)

<div>
 
 This role is for one of the Weekday's clients
 
 
 
 
 Salary range: Rs 2000000 - Rs 2500000 (ie INR 20-25 LPA)
 
 
 
 Min Experience: 5 years
 
 
 Location: Bangalore, Bengaluru
 
 
 JobType: full-time
 
 
 
 About the Role:
 
 
 
 "Train people well enough so they can leave. Treat them well enough so they don't want to." - Sir Richard Branson captured the essence of this role perfectly.
 
 
 We're looking for someone who believes in building and nurturing
 
 exceptional talent density
 
 &mdash; someone who ensures people grow into the best versions of themselves while being the
 
 go-to support system
 
 for the entire organization.
 
 
 This role is not just about maintaining HR processes; it's about
 
 creating value
 
 by helping people do the best work of their lives.
 
 
 
 Requirements
 
 
 
 
 What You'll Do:
 
 
 
 <ul>
 <li>
 Act as an invisible support layer for the entire company, enabling growth from 60 to 100+ employees through smart processes and empathetic execution.
 </li>
 <li>
 Manage end-to-end onboarding, ensuring new team members feel welcomed, prepared, and excited &mdash; from documentation and onboarding checklists to personalized swag.
 </li>
 <li>
 Handle employee data management and compliance, including insurance, salary slips, and documentation.
 </li>
 <li>
 Support payroll management and reimbursements, ensuring timely and accurate payments.
 </li>
 <li>
 Oversee people operations &mdash; from thoughtful gifting on special occasions to planning team off-sites and managing company assets (like MacBooks).
 </li>
 <li>
 Conduct regular one-on-one sessions to understand team well-being, professional goals, and growth opportunities.
 </li>
 <li>
 Collaborate with managers and peers to enable success and continuous development for every team member.
 
 
 </li>
 </ul>
 
 What Makes You a Great Fit:
 
 
 
 <ul>
 <li>
 You thrive in bringing structure to chaos and enjoy building scalable HR systems for growing startups.
 </li>
 <li>
 You have 2+ years of experience leading HR or people operations at an early-stage startup (50+ employees).
 </li>
 <li>
 You're a people champion &mdash; passionate about fostering culture, growth, and engagement across teams.
 </li>
 <li>
 You take pride in creating a workplace that people love being part of.
 
 
 </li>
 </ul>
 
 Skills:
 
 
 
 HR Policies, HR Management, HR Operations, Human Resources (HR), HR Business Partner (HRBP), Employee Engagement, People Development
</div>

Human Resource Manager - People Success

BiteSpeed

<div>
 
 About The Role
 
 
 
 
 "Train people well enough so they can leave. Treat them well enough so they don&rsquo;t want to."
 
 &ndash; Sir Richard Branson summed it up well.
 
 
 At BiteSpeed, we're obsessed with
 
 talent density
 
 . This role is about helping our team grow into the
 
 best versions
 
 of themselves, while being the go-to support system for the entire company.
 
 
 We don&rsquo;t see HR as just a value-protection function. We&rsquo;re designing it to be a value-creating one&mdash;deeply involved in helping our people do the
 
 best work of their lives
 
 .
 
 
 What you&rsquo;ll do
 
 
 <ul>
 <li>
 Tl;dr being an invisible support layer for the entire company as we scale from 60 to 100 people within a year, doing everything we can to help people reach their potential.
 </li>
 <li>
 Managing onboarding for new team members, everything it takes to make the new folks comfortable &amp; kicked to get started from paperwork to onboarding checklists &amp; even sending some cool BiteSpeed swag to welcome them.
 </li>
 <li>
 Managing employee data &amp; compliances for things like health insurances, salary slips so they don't have to worry about this.
 </li>
 <li>
 Assisting in payroll management &amp; reimbursements, basically getting everyone paid on time (we tried the work for free model &amp; didn&rsquo;t quite work out).
 </li>
 <li>
 Overseeing all people operations - from picking the right gifts on occasions for the team to planning our quarterly off-sites &amp; even managing our inventory(read: Macbooks).
 </li>
 <li>
 Regular one-on-ones with the team to understand how they&rsquo;re doing personally &amp; professionally, enabling them to become successful by teaming up with peers &amp; managers.
 
 
 </li>
 </ul>
 What makes you a good fit
 
 
 <ul>
 <li>
 You like the challenge of taking BiteSpeed from total chaos to less chaos as we scale from to 100+ employees, with smart processes &amp; diligent execution.
 </li>
 <li>
 You have 2+ years of experience driving the people function at an early stage startup (50+ employees).
 </li>
 <li>
 You&rsquo;re a people custodian, it&rsquo;s all about people for you &amp; you get a kick out of creating a workspace with enviable talent density.
 
 
 </li>
 </ul>
 Skills: process improvement,human resources,payroll management,employee data management,people operations,onboarding,communication,employee engagement,payroll,compliance
</div>

Human Resource Manager - People Success & Ops

ACG World

<div>
 
 
 Role Purpose
 
 
 
 ACG Sports is looking to hire Head of Operations to build and lead a best-in-class player and people experience across the league and HPC. This role ensures our athletes and corporate staff operate in an environment of trust, care, discipline, and professionalism while overseeing the physical infrastructure and services that support high performance.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. People &amp; Culture (Players + Corporate)
 
 
 <ul>
 <li>
 Develop and execute the people strategy for both athletes and staff, tailored to a fast-paced sports ecosystem.
 </li>
 <li>
 Lead and guide HR policy design around contracts, onboarding, travel, off-days, family access, leave, discipline, and grievance redressal.
 </li>
 <li>
 Champion athlete-centric policies that balance high-performance standards with emotional and physical well-being.
 </li>
 <li>
 Partner with legal and finance to ensure clarity in employment terms, retention bonuses, and seasonal settlements.
 </li>
 </ul>
 
 
 2. Player Welfare &amp; Morale
 
 
 <ul>
 <li>
 Set up and monitor systems for tracking morale, wellness, and behavioral trends.
 </li>
 <li>
 Build a multidisciplinary support framework&mdash;mental health, nutrition, mentorship, physiotherapy, and performance coaching.
 </li>
 <li>
 Drive rituals that reinforce team identity, values, and accountability.
 </li>
 <li>
 Ensure culturally sensitive and inclusive practices across gender, language, and region.
 </li>
 </ul>
 
 
 3. Talent Development &amp; Learning
 
 
 <ul>
 <li>
 Define and manage career development pathways for both players (post-league/academy) and corporate staff.
 </li>
 <li>
 Facilitate internal and external mentoring programs, guest speakers, and exposure opportunities.
 </li>
 <li>
 Set up continued learning systems for coaches, managers, and backroom staff.
 </li>
 </ul>
 
 
 4. HPC Facility Oversight
 
 
 <ul>
 <li>
 Own day-to-day management and readiness of the High-Performance Centre.
 </li>
 <li>
 Oversee the set-up and maintenance of player dormitories, common areas, recovery zones, gym, and all related infrastructure.
 </li>
 <li>
 Ensure timely provisioning and high-quality delivery of food and nutrition services, set up cafeteria operations, hygiene SOPs, vendor contracts, and menu planning in line with nutritionist recommendations.
 </li>
 <li>
 Build and manage operations teams for housekeeping, maintenance, and security in partnership with Ops Head.
 </li>
 <li>
 Ensure athlete movement, access, and visitor protocols are secure and smoothly managed.
 </li>
 </ul>
 
 
 5. Stakeholder &amp; Crisis Management
 
 
 <ul>
 <li>
 Act as the central point of contact for family concerns, escalated disputes, or behavioral issues.
 </li>
 <li>
 Create high trust across all levels&mdash;players, staff, families, and owners.
 </li>
 <li>
 Serve as the internal ombudsman when needed and ensure fair resolution processes are followed.
 </li>
 </ul>
 
 
 
 
 
 Last Date to apply - 10th November, 2025
 
 
</div>

Head of Operations

Flipkart

<div>
 
 
 Mandatory Skills
 
 
 
 People Management, Team Management, Leadership
 
 
 
 Desirable Skills
 
 
 
 Team Building, Strategic Thinking, Business Management
 
 
 
 
 
 
 You are Responsible for
 
 
 
 
 
 <ul>
 <li>
 
 Plan and manage product distribution activities to achieve company goals.
 
 </li>
 <li>
 
 leading a team of individuals across various departments such as marketing, sales, customer service, logistics, and operations.
 
 </li>
 <li>
 
 Work with senior management to develop strategies for the cluster, including market penetration, customer acquisition, and revenue growth.
 
 </li>
 <li>
 
 Monitor key performance indicators (KPIs) for the cluster, including sales targets, customer satisfaction metrics, and operational efficiency.
 
 </li>
 <li>
 
 Allocate resources effectively across different functions to optimize performance and achieve business objectives.
 
 </li>
 </ul>
 
 
 
 
 
 To succeed in this role &ndash; you should have the following
 
 
 
 People Management, Team Management, Leadership
 
 
 
</div>

Cluster Manager

Deloitte

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 Enterprise Performance
 
 
 
 Our Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to support the delivery of holistic performance improvement and digital transformation. We support Deloitte client service teams of strategic advisors and architects, differentiated by our industry depth to help collaborate with leading insights providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable the heart of business solutions.
 
 
 
 Position Summary
 
 
 
 
 Level: Consultant or equivalent
 
 
 
 As an experienced Consultant at Deloitte Consulting Services, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.
 
 
 
 Work you&rsquo;ll do:
 
 
 
 Drive alignment among cross-functional teams in Planning, Sourcing, and Finance by securing the necessary funding and budgeting for global server rack delivery. Manage and orchestrate order execution, change orders, and invoicing processes, ensuring smooth business operations. Collaborate on roadmaps to automate and streamline tooling and processes, working on requirements, solution design, testing, launch, and ongoing improvements. Lead the enablement of metrics and reporting, gathering insights and diagnosing performance on key metrics like On Time Delivery and Supplier Supply Commit accuracy. Partner with Sourcing to maintain accurate product catalogs, price lists, and lead times, supporting efficient supply chain operations.
 
 
 
 The team:
 
 
 
 The Enterprise Performance team leverages deep industry knowledge, strong analytical skills, and practical approaches to address clients&rsquo; toughest business challenges. Our professionals as part of the Supply Chain Network Operations (SCNO) service line within Enterprise Performance focus on helping organizations achieve sustainable competitive advantage throughout their operations, spanning product development, planning, sourcing, manufacturing, logistics, and distribution. We excel at translating strategic objectives into tangible, measurable outcomes at the operational level. By aligning high-level goals with frontline execution, we ensure our clients realize real value and improved performance across every stage of their supply chain and operations.
 
 
 
 Qualifications
 
 
 
 
 Must Have Skills/Project Experience/Certifications:
 
 
 
 <ul>
 <li>
 Experience of 3 to 7 years in Supply Chain Management or adjacent domains
 </li>
 <li>
 Experience working in an analytical and results focused role
 </li>
 <li>
 Experience in improving business processes
 </li>
 <li>
 Experience working and demonstrated experience influencing stakeholders and business partners
 
 
 </li>
 </ul>
 
 Good to Have Skills/Project Experience/Certifications:
 
 
 
 <ul>
 <li>
 Knowledge of different supply chain models (Hub-spoke, drop-ship, reverse logistics, ODM/JDM/OEM business models)
 </li>
 <li>
 Demonstrated experience driving a plan to bring resolution to differing opinions, reaching out across functional boundaries to drive collaboration and sharing credit in a team environment
 </li>
 <li>
 Experience and knowledge of procurement tooling/B2B systems &amp; feeds (ERP, EDI, etc.)
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 MBA degree or equivalent from accredited university
 
 
 </li>
 </ul>
 
 Location:
 
 
 
 <ul>
 <li>
 Bengaluru/Hyderabad/Pune/Chennai/Kolkata
 
 
 </li>
 </ul>
 
 Shift Timings:
 
 
 
 <ul>
 <li>
 11 AM to 8 PM or 2 PM to 11 PM IST as per business requirements
 
 
 </li>
 </ul>
 #SCNOFY26Hiring
 
 
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 314570
</div>

Order Operations - Consultant

Explore 370+ People operations representative in Mangaluru this November. Find roles across top companies and apply now to boost your career.