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executive - operations (travel industry)

restaurant on boarding specialist

elmenus

<div>
 
 Job Description
 
 
 
 
 Company Description
 
 
 
 Elmenus is a leading food discovery and ordering platform dedicated to helping people find and enjoy meals they will love. With a vision to uncover the best dishes in each city, Elmenus provides a personalised experience, connecting diners with restaurants offering meals that match their tastes. The platform empowers food lovers to explore a wide variety of cuisines and supports restaurants in reaching their most passionate customers. Elmenus is reshaping how people discover and experience food.
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 This is a full-time, on-site role for an On-boarding VM based in Cairo who will be responsible for managing relationships with restaurant partners, ensuring client satisfaction, and driving revenue growth.
 </li>
 <li>
 Manage the full on-boarding cycle from contracting to activation.
 </li>
 <li>
 Daily tasks include on-boarding new partners, analysing performance data, creating growth strategies for accounts, addressing client concerns, and collaborating internally to provide the highest level of service.
 </li>
 <li>
 This role requires strong organisational and interpersonal skills to maintain positive partnerships and achieve business objectives.
 </li>
 <li>
 Collect and verify legal and financial documents.
 </li>
 <li>
 Prepare performance reports and track key on-boarding metrics.
 
 
 </li>
 </ul>
 Job requirements
 
 
 <ul>
 <li>
 1-2 years experience in account manager or vendor manager in any related field.
 </li>
 <li>
 Strong client relationship management, communication, and interpersonal skills.
 </li>
 <li>
 Experience in account growth strategies, performance analysis, and reporting.
 </li>
 <li>
 Organisational and problem-solving skills to handle multiple accounts effectively.
 </li>
 <li>
 Proficiency in CRM tools, data analysis, and Microsoft Office applications.
 </li>
 <li>
 Knowledge of the food and restaurant industry is a plus.
 </li>
 <li>
 Proven ability to work independently and within a team.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 </li>
 </ul>
</div>

Restaurant on-boarding Specialist

Breadfast

<div>
 
 
 Role Objectives:
 
 
 
 
 
 
 As the
 
 Logistics Specialist
 
 , you will support real-time monitoring and execution of delivery operations by ensuring DA compliance, resolving live issues, and maintaining service quality standards.
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 Monitor DA appearance, hygiene, and branding compliance.
 </li>
 <li>
 Conduct field audits to ensure SOP adherence.
 </li>
 <li>
 Collect and document restaurant feedback on DA performance and attitude.
 </li>
 <li>
 Track and validate DA cash collection and escalate irregularities.
 </li>
 <li>
 Support implementation of new operational processes and tools.
 </li>
 <li>
 Assist in tracking delay reasons and coordinating live interventions.
 </li>
 <li>
 Provide weekly field reports highlighting compliance, risks, and recommendations.
 </li>
 <li>
 Escalate operational risks such as repeated delays or DA non-responsiveness.
 </li>
 </ul>
 
 
 
 
 
 Required Education, Knowledge, and Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or diploma in Logistics, Business, or a related field.
 </li>
 <li>
 1&ndash;2 years of experience in delivery support or logistics operations.
 </li>
 <li>
 Experience with dispatch tools and real-time support systems.
 </li>
 <li>
 Ability to multitask and work under pressure.
 </li>
 <li>
 Strong attention to detail and organizational skills.
 </li>
 <li>
 Familiarity with DA workflows and SLA enforcement.
 </li>
 </ul>
</div>

Logistics Specialist

Raya Holding for Financial Investments

<div>
 
 
 You are about to apply for a job at a certified Top Employer in 2025!
 
 
 
 
 Ready to be part of one of the market leaders in Egypt? Apply now!
 
 
 
 
 Raya Smart Buildings; one of Raya&rsquo;s subsidiaries is hiring an HR Operations Specialist.
 
 
 
 
 
 
 
 
 What will you do?
 
 
 
 <ul>
 <li>
 Payroll Administration: Ensure accurate and timely processing of monthly payroll, including deductions, overtime, and compliance with labor laws.
 </li>
 <li>
 Personnel Management: Maintain and update employee records, contracts and HRIS data to ensure accuracy and Confidentiality.
 </li>
 <li>
 Social insurance &amp; Governmental Entities: Manage relationship with social insurance operations (form 1-2-6) and labor bureau and any other related entities.
 </li>
 <li>
 Medical operations &amp; Benefits Administration: Manage employee medical insurance enrollment, claims, and benefits &amp; liaise with providers for smooth operations.
 </li>
 <li>
 Onboarding &amp; Off-Boarding Activities : Handle new joiners documents and exit formalities including clearance, final settlement and documentation in compliance with company policies.
 </li>
 <li>
 Compliance &amp; Documentation: ensure adherence to labor regulations and internal HR policies, prepare reports for audits and inspections.
 </li>
 <li>
 Employee Support: Act as a point of contact for HR-related inquires, providing guidance on policies, benefits, and procedures.
 </li>
 <li>
 Data Reporting: Generate periodic HR reports(headcount, turnover, payroll summaries) for management decision-making.
 </li>
 <li>
 Manage relationships with insurance providers, medical network, and payroll service vendors.
 </li>
 <li>
 Support HR Projects: Assist in HR Initiatives such as engagement programs, policy updates and system implementations.
 </li>
 <li>
 Conduct employees investigations when needed.
 </li>
 </ul>
 
 
 
 
 
 
 What will you need?
 
 
 
 <ul>
 <li>
 Years of Experience Min: 3 Max: 5
 </li>
 <li>
 Strong communication and problem-solving skills
 </li>
 <li>
 Employee centric approach
 </li>
 <li>
 Ability to handle confidential information with integrity
 </li>
 <li>
 Proficiency in HRIS and payroll systems
 </li>
 <li>
 Knowledge of labor law and compliance requirements
 </li>
 <li>
 Advanced MS Excel and reporting skills
 </li>
 <li>
 Bachelor's degree in human resources, Business Administration, or related field.
 </li>
 </ul>
 
 
 
 
 
 
 What is unique about Raya
 
 ?
 
 
 <ul>
 <li>
 Are you an eager learner? Raya believes in its employees, so we aim to continuously provi
 
 de learning &amp; development
 
 plans for all of our employees to ensure their personal and career development.
 </li>
 <li>
 Are you looking f
 
 or career progression?
 
 Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
 </li>
 <li>
 Are you looking for
 
 a rewarding environment?
 
 Raya's top achievers are awarded annually with an international 5 days trip.
 </li>
 <li>
 Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing
 
 
 CSR programs and initiatives.
 </li>
 <li>
 Are you a foodi
 
 e? Exclusive discounts
 
 for Raya employees at Raya&rsquo;s Restaurants.
 </li>
 </ul>
</div>

Specialist (HR Operations)

Americana Restaurants

<div>
 
 
 Who we are?
 
 
 
 
 
 Americana Restaurants is a leading restaurant operator and food &amp; beverage platform in the MENA region. With a legacy that dates back to 1964, we&rsquo;ve grown to represent and manage some of the world&rsquo;s most beloved restaurant brands&mdash;including KFC, Pizza Hut, Hardee&rsquo;s, Krispy Kreme, and many more&mdash;across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region.
 
 
 As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team.
 
 
 
 Role Purpose:
 
 
 
 The
 
 Assistant Internal Audit Manager
 
 is responsible for executing internal audit assignments primarily in Egypt and occasionally across other markets. The role evaluates internal controls, assesses risks, and recommends improvements to add value and ensure operational efficiency and compliance. This position requires strong technical audit expertise, business acumen, and the ability to work effectively across departments and functions.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Plan and execute audits across restaurant functions and support departments.
 </li>
 <li>
 Prepare concise audit reports with actionable recommendations.
 </li>
 <li>
 Assist in developing the annual audit plan.
 </li>
 <li>
 Follow up on implementation of audit findings.
 </li>
 <li>
 Maintain strong working relationships with internal stakeholders.
 </li>
 <li>
 Act as in-charge for some audits, supervising and reviewing junior auditors' work.
 </li>
 <li>
 Ensure compliance with IIA standards, company policies, and Egyptian laws.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor's or master's in finance, Accounting, Engineering, or related field.
 </li>
 <li>
 
 Certifications:
 
 CIA, CA, CPA, ACCA, or CISA required.
 </li>
 <li>
 
 Experience:
 
 6&ndash;8 years in internal audit or public accounting, preferably in F&amp;B or retail within the GCC.
 </li>
 <li>
 
 Language:
 
 Fluency in Arabic is mandatory.
 </li>
 </ul>
 
 
 Skills &amp; Knowledge:
 
 
 <ul>
 <li>
 Strong understanding of IIA Standards (2024 update), internal controls, and risk assessment.
 </li>
 <li>
 Proficient in Microsoft Office, data analytics tools, and audit software (e.g., TeamMate).
 </li>
 <li>
 Knowledge of Egyptian legal and regulatory environment.
 </li>
 <li>
 Excellent communication, reporting, and interpersonal skills.
 </li>
 <li>
 Ability to work independently and across cultures, including occasional travel.
 </li>
 </ul>
 
 
</div>

Assistant Manager Internal Audit

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 The Assistant Manager Sales Operations oversees all operational workflows that support partner onboarding, go-live readiness, inventory management, and administrative account processes. The role ensures smooth execution, high-quality service delivery, and strong collaboration with Sales, Inside Sales, and Account Management teams.
 
 
 
 Key Responsibilities
 
 
 
 
 Team Leadership
 
 
 
 <ul>
 <li>
 Lead and develop four core teams: Onboarding, Restaurant Operations, Inventory Management and Admin Account Managers.
 </li>
 <li>
 Manage performance, KPIs, and SLA delivery across all regions.
 
 
 </li>
 </ul>
 
 Onboarding Operations
 
 
 
 <ul>
 <li>
 Ensure fast and accurate activation of new partners.
 </li>
 <li>
 Oversee training, credentials creation, tablet delivery, technical support, switches, and merges.
 
 
 </li>
 </ul>
 
 Restaurant Operations
 
 
 
 <ul>
 <li>
 Guarantee flawless partner go-live through QA calls, menu/content verification, test orders, and training validation.
 </li>
 <li>
 Improve NPS and activation quality.
 
 
 </li>
 </ul>
 
 Inventory Management
 
 
 
 <ul>
 <li>
 Manage tablet and SIM card stock, allocation, contracts, and GSM invoices.
 </li>
 <li>
 Oversee end-of-deal collection and reduce faulty stock issues.
 
 
 </li>
 </ul>
 
 Admin Account Management
 
 
 
 <ul>
 <li>
 Oversee administrative requests: replacements, terminations, new contracts, annexes, bank updates
 </li>
 <li>
 Support Account Managers teams with accurate and timely backend operations.
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Standardize SOPs and centralize processes across markets.
 </li>
 <li>
 Lead improvement projects on vendor incubation, reachability, churn validation, price disparity
 </li>
 <li>
 Ensure strong cross-functional alignment with logistics, finance, sales, and training.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 5+ years of experience in Sales Ops, Vendor Ops, or similar.
 </li>
 <li>
 Strong people management skills with experience leading large teams.
 </li>
 <li>
 Excellent analytical, problem-solving, and process improvement capabilities.
 </li>
 <li>
 Ability to manage high-volume operations in a fast-paced environment.
 </li>
 </ul>
</div>

Assistant Manager Sales Operations

Koinz

<div>
 
 Account Manager &ndash; Role Brief
 
 
 
 Our Account Management team owns and manages our restaurant relationships. As a
 
 Junior Account Manager
 
 , you will support in managing and growing our partner restaurant accounts. You will assist in daily communication, coordination, and follow-up with partners to ensure they receive the support they need. This role is ideal for someone early in their account management career who is proactive, eager to learn, and excited to grow within the F&amp;B tech industry.
 
 
 
 What you will be working on here in Koinz:
 
 
 
 <ul>
 <li>
 Support the Account Management team in managing and nurturing relationships with assigned partner restaurants
 </li>
 <li>
 Act as a day-to-day point of contact for clients, ensuring timely follow-ups and clear communication
 </li>
 <li>
 Coordinate with internal teams (sales, advertising, product, and operations) to ensure client requests and needs are handled efficiently
 </li>
 <li>
 Assist in responding to client inquiries and help resolve issues with guidance from senior team members
 </li>
 <li>
 Help prepare account performance reports and share insights with relevant stakeholders
 </li>
 <li>
 Contribute to identifying growth opportunities within existing accounts through upselling and cross-selling
 </li>
 <li>
 Participate in client onboarding processes, training sessions, and product walkthroughs
 </li>
 <li>
 Provide general support on account-related tasks to ensure smooth and quality service delivery
 
 
 </li>
 </ul>
 
 What you will need to fit in this position:
 
 
 
 <ul>
 <li>
 1&ndash;2 years of experience in account management, customer success, sales, or a related field (fresh graduates with strong internship experience are also welcome)
 </li>
 <li>
 Basic understanding of CRM systems and customer management workflows
 </li>
 <li>
 Good analytical skills and comfort working with spreadsheets (Excel / Google Sheets)
 </li>
 <li>
 Strong communication skills in both Arabic and English
 </li>
 <li>
 Ability to manage multiple tasks, stay organized, and follow up consistently
 </li>
 <li>
 A proactive attitude, willingness to learn, and strong teamwork spirit
 </li>
 <li>
 Previous experience in the F&amp;B or tech industry is a plus, but not required
 </li>
 <li>
 Familiarity with the KSA market is an advantage, but not mandatory
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 xNAGYWq6Ho
</div>

Sales Account Manager

Centric Brands

<div>
 
 
 About Us
 
 
 
 Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women&rsquo;s, men&rsquo;s and kid&rsquo;s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company&rsquo;s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.
 
 
 
 
 
 
 Specific Responsibilities Would Include
 
 
 
 Centric Brands Job Description for Egypt QA/Merchandiser (Hybrid)
 
 <ul>
 <li>
 Primary Responsibilities: Quality Assurance function in Kenya
 </li>
 <li>
 Coordination of Fit, PP approval, PP meeting.
 </li>
 <li>
 Conduct Inline inspections, Final inspections.
 </li>
 <li>
 Follow up on Production WIP and report any challenges communicate to Asia Leads/NA Leads.
 </li>
 <li>
 Communicate inspection results for each production order with Head office
 </li>
 <li>
 Conduct full packaging inspection of components, execution, and stickers
 </li>
 <li>
 Preparation and communication of daily quality inspection.
 </li>
 <li>
 WIP maintenance and Tracking
 </li>
 <li>
 Any Licensor/Customer QA w/Factories inclusive of packing instructions
 </li>
 <li>
 Factory Audits and Corrective Action Plan
 </li>
 <li>
 Tracking of Color, Bulk Fabric &amp; Trim Approval
 </li>
 <li>
 Samples &amp; Special Req&rsquo;s- PD and Design
 </li>
 <li>
 QA w/Factories inclusive of packing instructions
 </li>
 <li>
 Report Review and support in problem resolution
 </li>
 <li>
 Compliance. On-boarding and Corrective Action
 </li>
 <li>
 Collaborator of Vendor Allocation and Sourcing Strategy
 </li>
 <li>
 Checking and sending official PO to factory &amp; update delivery date on SAP.
 </li>
 <li>
 Coordinate with sales for the QTY/Delivery/direct shipment order Booking issue on HFC/CPO/PO
 </li>
 </ul>
 
 
 
 
 
 Our Best Fit Candidate Would Have
 
 
 <ul>
 <li>
 Proven working experience in quality assurance / textile field
 </li>
 <li>
 Creativity, technical capability and sensibility for garment / textile
 </li>
 <li>
 Up to date with the latest QA /QC and best practices
 </li>
 <li>
 Knowledge of garment manufacturing, including construction, fabrication, trim and print techniques
 </li>
 <li>
 Ability to multi-task and meet deadlines; highly detail oriented and meticulous
 </li>
 <li>
 Bachelor&rsquo;s Degree in Textile or related field
 </li>
 <li>
 Excellent verbal and written communications skills
 </li>
 <li>
 Proficient in Microsoft Office, Adobe products, Excel
 </li>
 </ul>
</div>

Consultant, QA/QC

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