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service associate housing attendant 173714

Renaissance Corporate Services

Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 4 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences.
 
Job Summary: 
The Housing Attendant is responsible for maintaining the cleanliness, order, and safety of employee housing facilities. This role ensures that all staff accommodations are well-kept, sanitary, and comfortable, providing a positive living environment for employees.
 
As Staff Housing Attendant, we rely on you to,
 
Check and service employee rooms, common areas, hallways, and shared facilities (e.g., kitchens, lounges, bathrooms, laundry rooms).
 Greet and assist new employees during check-in; provide basic orientation about accommodation rules, facilities, and amenities.
 Report maintenance issues, damages, or safety hazards promptly to the Accommodation Supervisor.
 Assist with room inspections during check-in and check-out of employees.
 Maintain cleaning equipment and supplies in good working condition.
 Support relocation or room change processes by cleaning and preparing rooms as needed.
 Assist in inventory management for linens, cleaning materials, and accommodation supplies.
 Respond to employee accommodation inquiries or concerns in a courteous and professional manner.
 
What we are Looking For: 
Previous experience in housekeeping, accommodation, or staff housing buildings or dormitories. .
 Strong attention to detail and organizational skills.
 Good communication and interpersonal skills.
 Willing to work on extended duty hours.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Service Associate Housing Attendant (173714)

Dar Al Riyadh

<div>The Civil Site Engineer will be responsible for planning, designing, and overseeing construction and infrastructure development for housing projects. This role requires in-depth knowledge of civil engineering practices, site development, and military housing standards. The engineer will ensure that all phases of site work&mdash;from earthworks to utility installations&mdash;are completed in accordance with engineering drawings, safety protocols, and project timelines. 
Responsibilities:
<ul><li>Review and interpret project drawings, specifications, and design documents.
</li><li>Supervise and inspect civil works on-site, including grading, drainage, utility installations (water, sewer, electricity), and road works.
</li><li>Ensure all construction activities are carried out in compliance with local codes, regulations, and military standards.
</li><li>Coordinate with structural, MEP, and architectural teams to ensure integrated site execution.
</li><li>Develop detailed work schedules and allocate resources effectively.
</li><li>Monitor daily site operations and report progress to the Project Manager.
</li><li>Enforce safety regulations and participate in safety audits.
</li><li>Conduct quality checks to ensure construction meets project specifications and standards.
</li><li>Maintain accurate site records, including daily reports, labor logs, material usage, and inspection reports.
</li><li>Participate in project meetings and provide technical support during reviews or site inspections.
</li></ul>Requirements:
<ul><li>Bachelor&rsquo;s Degree in Civil Engineering.
</li><li>15 years in civil/site engineering, preferably with experience in military, government, or institutional housing projects.
</li><li>Strong knowledge of civil engineering software AutoCAD, Civil 3D, MS Project.
</li><li>Excellent communication and coordination skills.</li></ul></div>

Civil Engineer

<div>We are seeking an experienced and detail-oriented Project Manager to join our dynamic team and lead housing buildings projects from initiation to completion. The ideal candidate will have a proven track record in managing construction projects, particularly in the housing sector. The Project Manager will be responsible for overseeing all aspects of the project, ensuring it is completed within budget, on time, and meets quality standards. 
Responsibilities:
<ul><li>Develop comprehensive project plans, outlining project scope, goals, deliverables, timelines, and resources required.
</li><li>Collaborate with stakeholders to define project objectives, requirements, and deliverables.
</li><li>Prepare and manage project budgets, ensuring cost-effectiveness and resource optimization.
</li><li>Monitor and control project expenses, providing regular financial reports to stakeholders.
</li><li>Lead a multidisciplinary project team, providing guidance, motivation, and direction.
</li><li>Foster a collaborative and positive team environment.
</li><li>Identify and assess project risks, developing mitigation strategies to ensure successful project delivery.
</li><li>Implement risk management plans and monitor risk factors throughout the project lifecycle.
</li><li>Ensure that all project deliverables meet quality standards and comply with relevant regulations and codes.
</li><li>Conduct regular quality inspections and address any deviations from the project specifications.
</li><li>Maintain open and effective communication channels with project stakeholders, providing regular updates on project progress.
</li><li>Prepare and present project status reports to senior management and clients.
</li><li>Develop and maintain project schedules, ensuring adherence to timelines.
</li><li>Proactively identify potential delays and implement strategies to keep the project on track.
</li><li>Collaborate with legal and procurement teams to review and negotiate contracts with vendors and subcontractors.
</li><li>Ensure compliance with contractual obligations and resolve any disputes that may arise.
</li></ul>Minimum Requirements:
<ul><li>Bachelor&rsquo;s degree in civil engineering or Architect.
</li><li>20 years of overall experience of which 10+ as a Project Manager in housing construction projects.
</li><li>Strong understanding of construction processes, building codes, and regulations.
</li><li>Excellent leadership and interpersonal skills.
</li><li>Effective communication and negotiation abilities.
</li><li>Proficient in project management software tools.
</li><li>PMP certification is an advantage.</li></ul></div>

Project Manager

Marriott International

<div>Additional Information 
Job Number25170052 
Job CategoryFood and Beverage &amp; Culinary 
LocationSheraton Makkah Jabal Al Kaaba Hotel, Jabal Al Kaaba, Makkah, Saudi Arabia, Saudi Arabia, 24231 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div> 
Additional Information: This hotel is owned and operated by an independent franchisee, Sheraton Makkah Jabal Al Kaaba. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel&rsquo;s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Leading Kitchen Operations for Property 
&#61623; Leads kitchen management team. 
&#61623; Provides direction for all day-to-day operations. 
&#61623; Understands associate positions well enough to perform duties in associates' absence or determine appropriate replacement to fill gaps. 
&#61623; Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. 
&#61623; Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates 
honesty/integrity; leads by example. 
&#61623; Encourages and builds mutual trust, respect, and cooperation among team members. 
&#61623; Serving as a role model to demonstrate appropriate behaviors. 
&#61623; Ensures property policies are administered fairly and consistently. 
&#61623; Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. 
&#61623; Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. 
&#61623; Solicits associate feedback, utilizes an &quot;open door&quot; policy and reviews associate satisfaction results to identify and address associate problems or concerns. 
&#61623; Supervises and coordinates activities of cooks and workers engaged in food preparation. 
&#61623; Demonstrate new cooking techniques and equipment to staff. 
Setting and Maintaining Goals for Culinary Function and Activities 
&#61623; Develops and implements guidelines and control procedures for purchasing and receiving areas. 
&#61623; Establishes goals including performance goals, budget goals, team goals, etc. 
&#61623; Communicates the importance of safety procedures, detailing procedure codes, ensuring associate understanding of safety codes, monitoring processes and 
procedures related to safety. 
&#61623; Manages department controllable expenses including food cost, supplies, uniforms and equipment. 
&#61623; Participates in the budgeting process for areas of responsibility. 
&#61623; Knows and implements the brand's safety standards. 
Ensuring Culinary Standards and Responsibilities are Met 
&#61623; Provides direction for menu development. 
&#61623; Monitors the quality of raw and cooked food products to ensure that standards are met. 
&#61623; Determines how food should be presented, and create decorative food displays. 
&#61623; Recognizes superior quality products, presentations and flavor. 
&#61623; Ensures compliance with food handling and sanitation standards. 
&#61623; Follows proper handling and right temperature of all food products. 
&#61623; Ensures associates maintain required food handling and sanitation certifications. 
&#61623; Maintains purchasing, receiving and food storage standards. 
&#61623; Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. 
Ensuring Exceptional Customer Service 
&#61623; Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. 
&#61623; Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. 
&#61623; Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. 
&#61623; Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. 
&#61623; Interacts with guests to obtain feedback on product quality and service levels. 
&#61623; Responds to and handles guest problems and complaints. 
&#61623; Empowers associates to provide excellent customer service. Establishes guidelines so associates understand expectations and parameters. Ensures 
associates receive on-going training to understand guest expectations. 
&#61623; Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.2 
Managing and Conducting Human Resource Activities 
&#61623; Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. 
&#61623; Ensures associates are treated fairly and equitably. 
&#61623; Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. 
&#61623; Administers the performance appraisal process for direct report managers. 
&#61623; Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. 
&#61623; Observes service behaviors of associates and provides feedback to individuals and or managers. 
&#61623; Manages associate progressive discipline procedures for areas of responsibility. 
&#61623; Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports 
the Peer Review Process. 
Additional Responsibilities 
&#61623; Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. 
&#61623; Analyzes information and evaluating results to choose the best solution and solve problems.
Education and Experience: 
&#61623; High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. 
OR 
&#61623; 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and 
beverage, or related professional area. 
Management Competencies: 
Leadership: 
&#61623; Professional Demeanor &ndash; Exhibiting behavioral styles that convey confidence and command respect from others; making a good 
first impression and representing Marriott in alignment with its values. 
&#61623; Problem Solving and Decision Making &ndash; Identifying and understanding issues, problems, and opportunities; obtaining and 
comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, 
and choose a course of action. 
&#61623; Communication &ndash; Conveying information and ideas to others in a convincing and engaging manner through a variety of methods. 
Strong public presentation skills. 
&#61623; Adaptability &ndash; Maintaining performance level under pressure or when experiencing changes or challenges in the workplace. 
Managing Execution 
&#61623; Planning and Organizing &ndash; Gathering information and resources required to set a plan of action for self and/or others; prioritizing 
and arranging work requirements to accomplish goals and ensure work is completed. 
&#61623; Driving for Results &ndash; Setting high standards of performance for self and/or others; assuming responsibility for work objectives; 
initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and 
going beyond what is required 
&#61623; Building and Contributing to Teams &ndash; Leading and participating as a member of a team to move toward the completion of common 
goals while fostering cohesion and collaboration among team members. 
Building Relationships 
&#61623; Coworker Relationships &ndash; Interacting with others in a way that builds openness, trust, and confidence in the pursuit of 
organizational goals and lasting relationships. 
&#61623; Customer Relationships &ndash; Developing and sustaining relationships based on an understanding of customer needs and actions 
consistent with Marriott's Spirit to Serve. 
&#61623; Fostering Inclusion &ndash; Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging 
personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to 
contribute to their full potential. 
Generating Talent and Organizational Capability 
&#61623; Talent Management &ndash; Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to 
accomplish work objectives. 
&#61623; Organizational Capability &ndash; Evaluating and adapting the structure of organizational units, jobs, and work processes to best fit the 
needs and/or support the goals of an organizational unit. 
Learning and Applying Personal Expertise 
&#61623; Applied Learning &ndash; Seeking and making the most of learning opportunities to improve performance of self and/or others. 
&#61623; Technical Acumen &ndash; Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and 
manage everyday business operations and generate innovative solutions to approach function-specific work challenges 
o Basic Cookery &ndash; Knowledge of procedures and techniques for mixing, thawing, baking, and cooking, measurement tools, 
recipe execution (expanding and condensing as necessary), and methods for innovative preparation and presentation. 
o Food Production and Presentation &ndash; Knowledge of techniques and equipment for preparing and presenting food 
products (both plant and animal) for consumption, including storage/handling techniques and sanitation standards. 
o Cooking &ndash; Ability to prepare and present meals utilizing culinary principles, standards, techniques and equipment (e.g., 
grilling, saut&eacute;ing, broiling, baking, using decorative food displays, following recipes).3 
o Emergency Procedures &ndash; Knowledge of emergency and first aid procedures or policies for contacting Loss Prevention 
and reporting incidents and accidents immediately. 
o Food Storage and Rotation &ndash; Knowledge of procedures and temperatures for storing and rotating food stock in coolers, 
refrigerators, freezers, dry storage, etc. to maintain freshness (&quot;First In, First Out&quot;). This includes preparing, labeling, 
dating, rotating, and pulling perishable foods and drinks in accordance with storage guidelines; identifying food products 
that do not meet company or compliance standards; and knowledge of policies and procedures for discarding food items 
or products. 
o Food and Beverage Sanitation &ndash; Knowledge of procedures and techniques for kitchen maintenance, cleaning, and use 
of sanitation systems; use of grease trap; trash (compactor(s), Baler operation, dish machines, and other equipment. 
Knowledge of techniques for care and cleaning of silver, stainless steel, and dish machines. 
o Food Handling &ndash; Knowledge of basic food handling policies and procedures, as well as the procedures for assisting 
cooks in serving or preparing food. 
o Kitchen Maintenance &ndash; Knowledge of general maintenance procedures and standards of cleanliness for the food storage 
and preparation areas. 
o Kitchen Tools and Equipment &ndash; The ability to use and store kitchen tools (e.g., cutting tools, knives, tongs, slicers, 
spatulas) and ability to use kitchen equipment (e.g., grills, ovens, steam tables, deep fryers, kettles) properly and safely. 
o Cleaning the Kitchen &ndash; The ability to properly and safely clean and maintain kitchen floors, walls, and ceilings, including 
meal wall guards, overhead fans and hoods, and floor drains. This includes correctly choosing and applying appropriate 
chemicals and/or products. This includes knowing the right equipment to use for each job. 
o Supply Storage &ndash; Knowledge of proper storage procedures for cookware, flatware, and supplies. 
o Purchasing and Materials Management &ndash; Knowledge of practices and procedures needed to maintain material, 
equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and 
inventory control. 
&#61623; Business Acumen &ndash; Understanding and utilizing business information (e.g., data used in the Marriott Balanced Scorecard related to 
Associate Engagement, Guest Satisfaction, and Property Financial Performance) to manage everyday operations and generate 
innovative solutions to approach business and administrative challenges 
o Applied Business Knowledge &ndash; Evaluates market conditions, organizational objectives, and important aspects of the 
business to accurately diagnose market opportunities and threats; anticipates opportunities and threats, identify issues, 
and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results. 
o Management of Capital Resources &ndash; Determines the appropriate allocation of money used to accomplish work goals, 
and submits expenses according to guidelines; appropriately utilizes and maintains equipment, facilities, and materials 
needed to perform work activities. 
o Administration and Management &ndash; Understands and applies the business and management information involved in 
strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and 
coordination of people and resources. 
&#61623; Basic Competencies &ndash; Fundamental competencies required for accomplishing basic work activities. 
o Basic Computer Skills &ndash; Using basic computer hardware and software (e.g., personal computers, word processing 
software, Internet browsers, etc.). 
o Mathematical Reasoning &ndash; The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one 
to solve work-related issues. 
o Oral Comprehension &ndash; The ability to listen to and understand information and ideas presented through spoken words and 
sentences. 
o Reading Comprehension &ndash; Understanding written sentences and paragraphs in work related documents. 
o Writing &ndash; Communicating effectively in writing as appropriate for the needs of the audience 
This company is an equal opportunity employer.
frnch1</div></div>

Executive Chef

Sihamco

<div><h3 class="jobSectionHeader">Welcome to LucaLand</h3>
LucaLand is Saudi Arabia&rsquo;s first and leading dog entertainment destination &mdash; a homegrown concept born from the belief that dogs deserve joyful spaces, and people deserve to experience the love they bring.
First launched in 2021 at Boulevard Riyadh City during Riyadh Season, LucaLand quickly became a fan-favorite, evolving into a permanent location. Since then, we&rsquo;ve expanded our footprint through key collaborations with GEA, Riyadh Season, Jeddah Season, SELA, and other national entertainment leaders.
Join the LucaLand Family
Whether you&rsquo;re a pet parent, an animal lover, or a passionate professional &mdash; LucaLand welcomes you to be part of a joyful, inclusive, and compassionate journey. Together, we&rsquo;re building something extraordinary &mdash; one paw at a time.<h3 class="jobSectionHeader">
Job Summary</h3>
The Branch Supervisor at Luca Land (Red Sea Mall) is responsible for overseeing daily operations, ensuring excellent customer service, maintaining brand standards, and leading the branch team to deliver a fun, safe, and engaging experience for all visitors &mdash; both humans and their furry friends. A genuine love for dogs and comfort around them is essential for this role. 
Key Responsibilities:<ul>
<li>
Supervise and manage the day-to-day operations of Luca Land at Red Sea Mall.</li>
<li>Ensure high standards of hygiene, safety, and guest experience in all areas.</li>
<li>Lead, train, and motivate team members to deliver exceptional service.</li>
<li>Handle guest inquiries, complaints, and feedback with professionalism and care.</li>
<li>Oversee cash handling, inventory control, and daily reporting.</li>
<li>Coordinate with the operations and marketing teams for promotions and events.</li>
<li>Ensure proper care, comfort, and safety for visiting dogs in compliance with Luca Land&rsquo;s policies.</li>
<li>Maintain a welcoming and enjoyable atmosphere for all guests and their pets.</li>
<li>Monitor employee performance and schedule shifts efficiently.</li>
<li>Ensure compliance with company policies, health, and safety regulations.</li>
</ul>
Requirements<h3 class="jobSectionHeader">
Education &amp; Experience</h3><ul>
<li>2-4 years experience in a retail environment (eg. pet-store, veterinarian practice etc).</li>
<li>Relevant diploma in management.</li>
<li>Knowledge of pet safety, dog behavior, or dog park operations.
</li><li>Familiarity with POS systems, inventory management tools, or operations software.</li>
<li>Passionate about pets, especially dogs.</li>
<li>Energetic, proactive, and hands-on.</li>
<li>Responsible and dependable.</li>
<li>Team player with a service-oriented mindset.</li>
</ul><h3 class="jobSectionHeader">
Skills &amp; Competencies</h3><ul>
<li>Strong leadership, communication, and people management skills.
</li><li>Fluent in English and Arabic (spoken and written).
</li><li>Excellent organizational and problem-solving abilities with a customer-first attitude.
</li><li>Able to multitask, prioritize, and remain calm in fast-paced environments.
</li><li>Skilled in managing schedules, budgets, inventory, and vendor relations.
</li><li>Passionate about guest satisfaction and enhancing the overall pet and family experience.
</li><li>Basic knowledge of Microsoft Office or Google Workspace.</li>
</ul>
Benefits
At LucaLand, we believe in creating more than just a workplace &mdash; we offer a purpose-driven, pet-loving environment where passion meets opportunity. Our team members enjoy a range of benefits designed to support their lifestyle, growth, and well-being.
Benefits We Offer: 
&#10024; Competitive salary packages
 
&#10024; Housing allowance and transportation support 
&#10024; Medical insurance coverage 
&#10024; Staff discounts on services and products 
&#10024; Fun, inclusive, and pet-friendly work environment 
&#10024; Unique experience working with dogs and themed entertainment concepts 
&#10024; Career development and internal growth opportunities 
&#10024; Be part of Saudi Arabia&rsquo;s first and most successful dog entertainment brand
Join LucaLand and be part of a joyful, compassionate, and creative journey &mdash; one paw at a time.</div>

Branch Supervisor

Amazon

<div>
 
 
 DESCRIPTION
 
 
 
 
 Your responsibilities:
 
 
 First and foremost, support the overall, daily management of operational duties. This will mean deputizing for the Operations Manager, as and when required: you&rsquo;ll step in on their behalf where necessary.
 
 
 You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.
 
 
 You will be monitoring the coordinator and associate performance and coaching them when needed, partnering with supporting departments to improve logistics processes and operations, communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.
 
 
 You will be expected to interview candidates for associate roles.
 
 
 You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore, you&rsquo;ll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking, trending and reporting on site performance, on a regular basis.
 
 
 In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you&rsquo;ll follow-up on and resolve any process-related issues as and when required.
 
 
 You are expected to be flexible to work in different shifts and to do overtime when needed.
 
 
 Finally, together with the Operations Manager, you will sufficiently resource your function from a personal standpoint. Resourcing, in this context, means multiple things: call-outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity and many more.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Experience managing teams
 </li>
 <li>
 Experience with planning, performance metrics, and process improvement
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in logistics
 </li>
 <li>
 Experience with data analysis
 
 
 </li>
 </ul>
 
 
 BASIC QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 Experience managing teams
 </li>
 <li>
 Experience with planning, performance metrics, and process improvement
 
 
 </li>
 </ul>
 
 
 PREFERRED QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 Experience in logistics
 </li>
 <li>
 Experience with data analysis
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A2940147
</div>

Logistics Supervisor, AMZL

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
At Amazon, our mission is to be Earth&rsquo;s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We&rsquo;re making history and the good news is that we&rsquo;ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it&rsquo;s making sure we put smiles on customer&rsquo;s faces. 
 
Key job responsibilities 
As a Delivery Station Customer Service Agent, you will be responsible for: 
<ul><li>Communicating with customers directly on the telephone.</li><li>Empathizing, earning the trust and instilling confidence with the customer their issue can be resolved.
</li><li>Deep diving with the customer to remove barriers for delivery and providing accurate information with the expectations of delivery.</li><li>Providing exceptional attention to detail on every case and issue.</li><li>Proactively finding solutions to problems with limited guidance.</li><li>Establishing and cementing strong collaborative working relationships with multiple workgroups within station. Through face-to-face communication and virtual correspondence.</li><li>Communicating effectively with senior leadership to highlight barriers and form solutions.</li><li>Working confidently at pace with multiple online platforms and tech systems.</li><li>Working in a fast-paced environment, within a restricted time frame.</li><li>Working a Full-Time (40+ hours per week) schedule
</li><li>Work in an environment where the noise level varies and can be loud (hearing protection will be provided) 
</li></ul> 
 
 
A day in the life 
You&rsquo;ll be based at one of our last-mile delivery warehouses, where Amazon&rsquo;s leading logistics system operates. As orders are dispatched out on road for delivery, the DSL team will action parcels which have failed delivery. Receiving correspondence from Customer Service or our Delivery Service Partners (DSPs), you will reach out to the customer to update them on their failed or potential to fail delivery, deep dive to resolve the issue and work with the customer and DSPs to find a solution to ensure the parcel is delivered same day or on the next attempt. 
Within the logistics station, the DSL team are the only team who can connect to the customer directly. You are an integral part of the station and key to the resolution of delivery issues and connecting parcels with our customers. 
 
About the team 
Our mission is to be Earth&rsquo;s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers&rsquo; happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers&rsquo; most complex issues.
 
Within the DSL team, you will work as part of a nationwide team linked across different delivery sites throughout Egypt. We are dedicated to the very highest of standards in providing a first class delivery service and ensuring continued trust in all Amazon customers. 
 
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company</li><li>Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity</li><li>Experience with Microsoft Office including Outlook, Word, and Excel</li><li>Speak, write, and read fluently in English, and have the ability to take direction in English</li><li>Speak, write, and read fluently in Arabic</li><li>Advanced and adaptable interpersonal communication skills.</li><li>Familiarity and IT proficiency with multiple web browsers, data base searching and instant messenger tools.</li><li>Effective communication skills and the ability to build enduring professional relationships.</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions</li><li>Experience in an operational environment, such as logistics, retail, hospitality, or customer service</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Delivery Station Liasion, DSL

Explore 139+ Service associate housing attendant 173714 in Jeddah this November. Find roles across top companies and apply now to boost your career.