software support executive

Nedo Pakistan

Introduction:NEDO Pakistan provides Software, Hardware and Product Development Solutions Services to the high profile clients ranging from R&amp;D organizations, OEMs, Industrial Organizations, Telecom Operators of Pakistan and Government Institutions for last 25 years with the continued support of our valued suppliers around the country. For further details on our Products, and other information, you may please visit our website www.nedogroup.com and www.Nedopakistan.com. We are having head office at Karachi and branch offices in Lahore and Islamabad.Currently we are looking for the post of &ldquo;Software Support Executive&rdquo; for our TMS Division (Karachi).Job Description<ul><li>Responsible for Installation, Configuration and Support of Software Products. Troubleshooting on site as well as managing online support.</li><li>Responsible for Installation, Configuration and Support of Software Products</li><li>Troubleshooting on site as well as managing online support.</li><li>Testing and Deploying Applications.</li><li>Deploying SQL Databases as well as managing Backup, Restore and Data Migration.</li><li>Giving Product Demonstrations and Presentations.</li><li>Complete all tasks in a timely manner</li></ul>Requirement:Must have own bikeMinimum Education:BS or B.com with computer short coursesMinimum Experience:6 months to 1 year.Timings: Mon-Fri (09:00 AM - 06:00 PM)Alternate Saturday (09:00 AM - 05:00 PM)Skills:Strong Knowledge Of SQL Database Software Development Tools Software AnalysisJob DetailsIndustry:Importers / Distributors/ExportersFunctional Area:Software &amp; Web DevelopmentJob Shift:General Shift (Day)Job Location:Shahrah e Faisal, KarachiGender:MaleJob Type: Full-timeWork Location: In person

Software Support Executive

Introduction:NEDO Pakistan provides Software, Hardware and Product Development Solutions Services to the high profile clients ranging from R&amp;D organizations, OEMs, Industrial Organizations, Telecom Operators of Pakistan and Government Institutions for last 25 years with the continued support of our valued suppliers around the country. For further details on our Products, and other information, you may please visit our website www.nedogroup.com and www.Nedopakistan.com. We are having head office at Karachi and branch offices in Lahore and Islamabad.Currently we are looking for the post of &ldquo;Software Support Executive&rdquo; for our TMS Division (Karachi).Job Description<ul><li>Responsible for Installation, Configuration and Support of Software Products. Troubleshooting on site as well as managing online support.</li><li>Responsible for Installation, Configuration and Support of Software Products</li><li>Troubleshooting on site as well as managing online support.</li><li>Testing and Deploying Applications.</li><li>Deploying SQL Databases as well as managing Backup, Restore and Data Migration.</li><li>Giving Product Demonstrations and Presentations.</li><li>Complete all tasks in a timely manner</li></ul>Requirement:Must have own bikeMinimum Education:BS or B.com with computer short coursesMinimum Experience:6 months to 1 year.Timings:Mon-Fri (09:00 AM - 06:00 PM)Alternate Saturday (09:00 AM - 05:00 PM)Skills:Strong Knowledge Of SQL Database Software Development Tools Software AnalysisJob DetailsIndustry:Importers / Distributors/ExportersFunctional Area:Software &amp; Web DevelopmentJob Location:Shahrah e Faisal, KarachiGender:MaleJob Type: Full-timeWork Location: In person

Software Support Executive - Male

TECHNOSYS 

Location: Lahore Job Type: Full-Time Timings : 9 am - 6 PMJob Overview:We are looking for a skilled and customer-focused Software Support Executive to provide technical support and guidance to clients using our ERP software across various domains, including fast food, bakery, fashion retail, and supermarket operations. The ideal candidate should have strong problem-solving abilities, an understanding of software workflows, and the capability to communicate solutions clearly to clients.Key Responsibilities:Client Support &amp; Issue Resolution:<ul><li>Provide first-level support to clients through calls, WhatsApp, remote sessions, or in-person visits.</li><li>Troubleshoot software-related issues and guide clients toward quick and effective solutions.</li><li>Log, track, and follow up on support tickets until resolution.</li><li>Maintain high-quality and timely responses to ensure client satisfaction.</li></ul>Software Installation &amp; Configuration:<ul><li>Assist in installing, updating, and configuring ERP software at client locations.</li><li>Ensure seamless setup by understanding client-specific processes (POS, inventory, accounts, CRM, etc.).</li><li>Coordinate with the technical team for escalations or advanced configuration.</li></ul>Training &amp; Client Onboarding:<ul><li>Train new clients on software features, modules, and best practices.</li><li>Assist clients in understanding POS operations, inventory handling, reporting, and billing.</li><li>Support them during the onboarding phase to ensure smooth adoption of the system.</li></ul>Domain-Specific Support:<ul><li>Provide support tailored to retail categories such as fast food, bakery, fashion retail, and supermarkets.</li><li>Understand domain workflows (recipes, inventory, barcode management, pricing, discounts, cashier operations, etc.) to offer relevant guidance.</li></ul>Documentation &amp; Reporting:<ul><li>Maintain logs of all client interactions, issues, and resolutions in the support system.</li><li>Prepare daily/weekly reports for management review.</li><li>Document recurring issues and suggest improvements to the development or QA teams.</li></ul>Requirements:<ul><li>Bachelor's degree in IT, Computer Science, or a related field (preferred).</li><li>Experience in software support, POS systems, or ERP support is an advantage.</li><li>Strong understanding of software operations, databases, and basic troubleshooting.</li><li>Excellent communication and customer-handling skills.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

ERP Software Support Executive

TechnoSys

Job Description:The HR Software Support Executive is responsible for providing functional and technical support to clients using the HR and Payroll modules of the ERP system. This role ensures smooth operations of HR processes by resolving user issues, providing training, and coordinating with the development team for enhancements and bug fixes.Key Responsibilities:1- Client Support &amp; Issue Resolution:<ul><li>Provide first-line support for HR, Payroll, Attendance, Leave, and Employee Management modules.</li><li>Troubleshoot functional and technical issues reported by clients and ensure timely resolution.</li><li>Log, track, and monitor support tickets until closure.</li><li>Escalate unresolved issues to higher-level technical teams when necessary.</li></ul>2. System Configuration &amp; Maintenance:<ul><li>Assist clients in setting up and configuring HR-related modules as per organizational policies.</li><li>Support data uploads, employee information updates, and report generation.</li><li>Verify system outputs such as salary slips, attendance reports, and tax deductions.</li></ul>3. Client Training &amp; Implementation Support:<ul><li>Conduct user training sessions for HR teams and end-users to ensure smooth usage of the software.</li><li>Provide post-implementation support and guidance during new client onboarding.</li></ul>4. Documentation &amp; Reporting:<ul><li>Maintain detailed records of client issues, solutions provided, and system updates.</li><li>Prepare periodic reports on client feedback, support performance, and recurring issues.</li></ul>5. Coordination &amp; Continuous Improvement:<ul><li>Coordinate with the development and QA teams to communicate client feedback and suggest product improvements.</li><li>Identify areas where clients can optimize system usage for better HR efficiency.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Human Resource Management, Computer Science, or a related field.</li><li>1&ndash;3 years of experience in ERP or HRMS software support.</li><li>Good understanding of HR processes such as recruitment, payroll, attendance, performance management, and employee records.</li><li>Basic knowledge of databases (SQL) and software troubleshooting.</li><li>Strong communication, problem-solving, and customer service skills.</li></ul>Details:<ul><li>Timings: 9 AM - 6 PM</li><li>Mon - Fri ( Full time onsite job )</li></ul>Job Type: Full-timeWork Location: In person

Software Support Executive ( HR )

Sparking Asia

Position: Software &amp; Research Support Executive Location: Onsite Office 704 7th floor Kohistan tower saddar rwp Timings: 6PM TO 2AM &amp; 8PM TO 4AM (Mon to Sat) Job Type: Full-TimeWe are looking for a motivated and technically skilled individual to join our team. The ideal candidate should have a basic to intermediate understanding of programming and a strong ability to research technical topics effectively.Key Responsibilities<ul><li>Assist with tasks involving Python and Laravel development.</li><li>Perform basic WordPress updates, edits, and maintenance.</li><li>Conduct technical research on Google and provide clear summaries or solutions.</li><li>Support the team in day-to-day software and technical operations.</li><li>Communicate effectively with team members in English (written and verbal).</li><li>Help in troubleshooting minor technical issues and coordinating with senior developers when required.</li></ul>Required Skills<ul><li>Basic knowledge of Python.</li><li>Basic to intermediate understanding of Laravel.</li><li>General understanding of programming fundamentals.</li><li>Basic experience with WordPress (plugins, themes, installation, updates).</li><li>Strong Google research ability and problem-solving skills.</li><li>Good English communication skills.</li><li>Ability to learn new tools and technologies quickly.</li></ul>Preferred Qualities<ul><li>Fast learner with a strong interest in technology.</li><li>Responsible, organized, and disciplined with assigned tasks.</li><li>Team player with a proactive mindset.</li></ul>Apply Now!!!!Send your CV + portfolio to hr@sparkingasia.comContact: 0342-4394074Job Type: Full-timeWork Location: In person

Software & Research Support Executive

Ducem Technologies Private Limited

Role OverviewWe are looking for enthusiastic and dynamic individuals to join our team as Software Implementation &amp; Support Executives. The role involves working closely with clients to implement our software solutions, provide ongoing support, and ensure smooth adoption of technology across their operations.Key Responsibilities<ul><li>Assist in software implementation, configuration, and deployment at client sites.</li><li>Provide technical support and troubleshooting for users post-implementation.</li><li>Conduct training sessions and demonstrations to help clients understand system functionalities.</li><li>Collaborate with internal teams to ensure timely resolution of client issues.</li><li>Document processes, issues, and resolutions for continuous improvement.</li><li>Be open to traveling to client locations as per project requirements.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, Engineering, or related field.</li><li>Fresher or 2&ndash;3 years of experience in software support/implementation.</li><li>Strong communication and interpersonal skills to interact with clients effectively.</li><li>Basic understanding of ERP/HRMS/software systems (preferred but not mandatory).</li><li>Ability to work independently and manage multiple tasks.</li><li>Willingness to travel frequently for client projects.</li></ul>What We Offer<ul><li>Hands-on experience with cutting-edge software solutions.</li><li>Exposure to diverse industries and client environments.</li><li>Growth opportunities in software implementation, support, and project management.</li><li>A collaborative and supportive work culture.</li></ul>Job Type: Full-timePay: &#8377;15,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Leave encashment</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Software Implementation & Support Executive

Climax Software Solutions

Software Support Executive (Night Shift)Office Automation Services We Need More Brains on the Line!Can you explain tech to someone&rsquo;s grandma and a CEO without breaking a sweat? Can you turn confusion into clarity and tackle ERP issues like a seasoned pro? If yes, you might be exactly who we&rsquo;re looking for.At Office Automation Services,we&rsquo;re searching for a Software Support Executive who&rsquo;s quick on their feet, patient in their approach, and passionate about making technology feel simple, friendly, and accessible.What We&rsquo;re Looking For<ul><li>Fluent English &mdash; exceptional spoken and written communication</li><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field</li><li>2+ years of experience supporting or implementing ERP systems</li><li>Strong troubleshooting skills and a love for solving technical problems</li><li>A calm, approachable personality with the ability to simplify complex concepts</li><li>A tech-savvy mindset &mdash; quicker than hitting Ctrl + Z</li></ul>What You&rsquo;ll Be Doing<ul><li>Providing top-tier ERP support to end-users &mdash; resolving bugs, glitches, and the occasional digital mystery</li><li>Training and guiding clients (and sometimes teammates!) on ERP features, workflows, and best practices</li><li>Responding quickly, communicating clearly, and resolving issues with a friendly, human touch</li><li>Becoming the trusted go-to expert who turns user frustration into confidence</li></ul>Why This Role MattersThis isn&rsquo;t just another support job &mdash; it&rsquo;s your opportunity to be the driving force behind our ERP success. Your expertise will directly influence client satisfaction, business productivity, and overall system performance.Ready to Let Your Brilliance Shine?If you're ready to make an impact and bring clarity to the world of ERP, we&rsquo;d love to have you on our team.Apply now and bring your talent where it truly counts.Job Details<ul><li>Job Type: Full-time</li><li>Shift: Night Shift</li><li>Work Location: In person</li><li>Location Requirement:</li></ul>Must be able to reliably commute to Karachi or be planning to relocate before starting.Education<ul><li>Bachelor&rsquo;s degree (Preferred)</li></ul>Job Type: Full-timePay: Rs90.00 - Rs100.00 per monthWork Location: In person

Customer Support Executive ( Night Shift )

Search 10000+ Software support executive jobs near you this December. New roles added regularly across leading industries. Apply today.