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hr executive - prime bpo 5 Jobs in Rawalpindi Pakistan

hr executive - prime bpo 5

management trainee Jobs in Rawalpindi Pakistan

management trainee

manager (sap) Jobs in Rawalpindi Pakistan

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qa manager (bpo) Jobs in Rawalpindi Pakistan

qa manager (bpo)

training manager bpo

AKY Services Pvt. Ltd

Join Leads Expert BPO as a Call Center Training ManagerLocation: Rawalpindi / Islamabad Shift: Night Shift (Monday &ndash; Friday) Salary: PKR 50,000 (Fixed)Why This Role?At Leads Expert BPO, we don&rsquo;t just make calls &mdash; we create conversations that deliver results. Behind every high-performing agent stands a trainer who builds confidence, skill, and excellence &mdash; and that&rsquo;s where you come in.We&rsquo;re looking for a driven and passionate Call Center Training Manager to lead from the front &mdash; turning fresh recruits into confident closers and helping experienced agents reach their full potential. If you&rsquo;re energetic, communicative, and have the leadership to inspire performance on the sales floor, this is your opportunity to make a lasting impact.Your Responsibilities<ul><li>Design and deliver interactive, performance-focused training sessions.</li><li>Build sales, communication, and compliance skills through engaging programs.</li><li>Monitor post-training performance and provide personalized coaching.</li><li>Develop impactful training materials, roleplays, and practical activities.</li><li>Collaborate with QA and team leads to identify and close skill gaps.</li><li>Keep sessions lively, goal-oriented, and effective.</li></ul>What We&rsquo;re Looking For<ul><li>Proven experience as a Call Center Trainer (required).</li><li>Excellent English communication skills &mdash; spoken and written.</li><li>Strong understanding of sales processes, customer service, and compliance.</li><li>Ability to motivate, coach, and engage trainees.</li><li>Creative and hands-on approach to delivering impactful training.</li></ul>What You&rsquo;ll Get<ul><li>Fixed salary: PKR 50,000 or more depending on experience</li><li>A platform to shape the next generation of Leads Expert agents.</li><li>Professional growth and leadership development opportunities.</li><li>The chance to be the driving force behind our success.</li></ul>How to ApplyHR Contact: 0333-9739861At Leads Expert BPO, you don&rsquo;t just train teams &mdash; you build winners. Join us and turn potential into performance that truly stands out.Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Call Center : 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Preferred)</li></ul>Work Location: In person

Training Manager BPO

Join Leads Expert BPO as Our Call Center Training Manager Location: Rawalpindi / Islamabad Shift: Night Shift (Monday &ndash; Friday) Salary: PKR 50,000 (Fixed)Why This Role?At Leads Expert BPO, we don&rsquo;t just make calls &mdash; we craft conversations that create results. And behind every top-performing agent is a trainer who sparks confidence, skill, and success. That&rsquo;s where you come in.We&rsquo;re seeking a dynamic and passionate Call Center Training Manager to lead from the front &mdash; transforming fresh recruits into confident closers and polishing the expertise of experienced agents. If you have the energy, communication flair, and leadership it takes to inspire a sales floor, this is your stage to shine.Your Responsibilities<ul><li>Design and deliver interactive, performance-driven training programs.</li><li>Build sales, communication, and compliance skills through engaging sessions.</li><li>Monitor agent performance post-training and provide personalized coaching.</li><li>Create impactful training materials, roleplays, and learning activities.</li><li>Collaborate with QA and team leads to identify skill gaps and improvement areas.</li><li>Keep training sessions lively, practical, and results-oriented.</li></ul>What We&rsquo;re Looking For<ul><li>Proven experience as a Call Center Trainer (required).</li><li>Excellent English communication &mdash; both spoken and written.</li><li>Strong understanding of sales, customer service, and compliance standards.</li><li>Ability to motivate, coach, and engage trainees effectively.</li><li>Creative mindset with a focus on impactful, hands-on learning.</li></ul>What You&rsquo;ll Get<ul><li>Fixed salary: PKR 50,000</li><li>A platform to shape and mentor the next generation of Leads Expert agents.</li><li>Opportunities for professional growth and leadership development.</li><li>A chance to be the voice behind the voices driving our success.</li></ul>How to ApplyHR Contact: 0333-9739861At Leads Expert BPO, you don&rsquo;t just train teams &mdash; you build winners. Join us and turn potential into performance that truly stands out.Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Call Center : 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Preferred)</li></ul>Work Location: In person

Join Leads Expert BPO as a QA Manager &ndash; Call Center (Night Shift)Location: Rawalpindi / Islamabad Schedule: Monday &ndash; Friday (Night Shift) Salary: Market CompetitiveAbout the RoleAt Leads Expert BPO, quality defines everything we do. We&rsquo;re seeking an experienced and analytical Quality Assurance (QA) Manager to lead our quality operations and uphold our commitment to excellence. In this role, you will monitor agent calls, evaluate performance, and ensure every interaction meets compliance and customer satisfaction benchmarks. If you have a passion for continuous improvement, strong leadership skills, and a sharp eye for detail &mdash; we&rsquo;d love to have you on our team.Key Responsibilities<ul><li>Monitor live and recorded calls to assess quality, compliance, and service standards.</li><li>Evaluate agent performance and ensure adherence to company policies and scripts.</li><li>Provide constructive feedback and coaching to agents and supervisors.</li><li>Identify performance gaps and collaborate with trainers to address them.</li><li>Document quality trends, compliance issues, and training needs.</li><li>Prepare and present detailed quality performance reports to management.</li><li>Recommend and implement process improvements for enhanced efficiency and customer satisfaction.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or equivalent professional experience.</li><li>Proven experience as a QA Executive, QA Analyst, or similar role in a BPO/call center environment.</li><li>Strong command of English (listening, comprehension, and communication).</li><li>Excellent analytical, problem-solving, and attention-to-detail skills.</li><li>Ability to deliver constructive feedback and motivate teams toward higher standards.</li><li>Solid understanding of call center KPIs, compliance procedures, and quality frameworks.</li></ul>What We Offer<ul><li>Competitive market-based salary.</li><li>Leadership and professional growth opportunities.</li><li>Supportive and collaborative work environment.</li><li>The opportunity to shape quality standards and elevate customer experience.</li></ul>How to ApplyHR Contact: 0333-9739861At Leads Expert BPO, we believe quality is the foundation of lasting success. Join us as a QA Manager and help us set new benchmarks in customer excellence &mdash; one call at a time.Job Type: Full-timePay: Rs45,000.00 - Rs65,000.00 per monthExperience:<ul><li>Call Center: 1 year (Preferred)</li><li>Call Center QA: 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Call Center QA Manager

Join Leads Expert BPO as a QA Manager &ndash; Call Center (Night Shift) Location: Rawalpindi / Islamabad Schedule: Monday &ndash; Friday (Night Shift) Salary: Market CompetitiveAbout the RoleAt Leads Expert BPO, quality isn&rsquo;t just what we measure &mdash; it&rsquo;s what we stand for. We&rsquo;re looking for a sharp, analytical, and proactive Quality Assurance (QA) Manager to join our leadership team. In this role, you&rsquo;ll monitor live and recorded calls, evaluate agent performance, and ensure that every interaction aligns with our standards of excellence, professionalism, and compliance. If you&rsquo;re passionate about driving improvement, elevating customer experience, and building a culture of quality &mdash; this role is made for you.Key Responsibilities<ul><li>Monitor calls (live and recorded) to assess quality, compliance, and professionalism.</li><li>Ensure adherence to scripts, policies, and performance benchmarks.</li><li>Provide actionable feedback and coaching to agents and team leads.</li><li>Identify recurring issues and collaborate with trainers to close performance gaps.</li><li>Document violations, quality trends, and training needs.</li><li>Prepare and present detailed quality reports for management.</li><li>Recommend process improvements to enhance efficiency and customer satisfaction.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (preferred) or equivalent professional experience.</li><li>Proven experience as a QA Executive, QA Analyst, or similar in a BPO or call center.</li><li>Strong command of English (listening, comprehension, and communication).</li><li>Excellent analytical and attention-to-detail skills.</li><li>Ability to deliver constructive feedback and motivate teams toward excellence.</li><li>Solid understanding of call center KPIs, compliance rules, and quality frameworks.</li></ul>What We Offer<ul><li>Market-competitive salary package.</li><li>Leadership and career growth opportunities.</li><li>Supportive, collaborative, and professional environment.</li><li>The chance to shape quality standards and drive customer satisfaction at scale.</li></ul>How to ApplyHR Contact: 0333-9739861At Leads Expert BPO, we believe quality is the heartbeat of success. Join us as a QA Manager and help us raise the bar for customer experience&mdash;one call at a time.Job Type: Full-timePay: Rs45,000.00 - Rs65,000.00 per monthExperience:<ul><li>Call Center: 1 year (Preferred)</li><li>Call Center QA: 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Call Axis

Call Axis is looking for a skilled QA Manager to lead our Quality Assurance department and ensure the highest service standards across all customer interactions. The ideal candidate will have strong leadership, analytical, and communication skills to manage quality across voice and non-voice BPO campaigns.Key Responsibilities<ul><li>Supervise the QA team to monitor and evaluate agent performance.</li><li>Conduct regular audits on calls, chats, and emails to ensure service quality.</li><li>Identify performance gaps and provide actionable feedback to improve quality metrics.</li><li>Collaborate with the operations and training teams to enhance agent effectiveness.</li><li>Maintain quality calibration sessions with internal teams and clients.</li><li>Prepare QA performance reports and share insights with management.</li><li>Ensure adherence to company policies, client standards, and data protection rules.</li><li>Drive continuous process improvement and quality initiatives.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Communication, or related field.</li><li>4+ years of QA experience in a BPO setup (at least 2 years in a managerial role).</li><li>Strong command of QA processes, metrics, and tools.</li><li>Excellent communication, coaching, and analytical skills.</li><li>Ability to handle multiple projects and clients simultaneously.</li></ul>Key Skills<ul><li>Quality Monitoring &amp; Auditing</li><li>Data Analysis &amp; Reporting</li><li>Team Leadership &amp; Coaching</li><li>Process Improvement</li><li>Client Communication</li></ul>Company: Call Axis Location: 3rd Floor, Stone Ove Plaza, 6th Road, Satellite Town, Rawalpindi Job Type: Full-timeJob Type: Full-timePay: From Rs100,000.00 per monthApplication Question(s):<ul><li>ow many years of experience do you have in Quality Assurance within a BPO environment?</li><li>Are you comfortable working in the night shift and managing teams during U.S. or international hours?</li></ul>Work Location: In person

QA Manager (BPO)

Zupax Marketing

Job Title: Sales Trainer Company: Mars Junction Location: Gulzar-e-Quaid Branch, Rawalpindi Job Type: Full-Time (Night Shift) Industry: BPO/Call CenterJob Summary:Mars Junction is seeking a skilled and experienced Sales Trainer to join our dynamic team at the Gulzar-e-Quaid branch. The ideal candidate will have a strong background in call center training and a proven ability to enhance agent performance across various campaigns including Medicare, Final Expense (FE), Affordable Care Act (ACA), Solar, and Durable Medical Equipment (DME).Key Responsibilities:<ul><li>Conduct training sessions for call center agents to improve overall sales performance.</li><li>Develop, maintain, and deliver comprehensive training materials aligned with business goals.</li><li>Monitor agent performance during and after training and provide continuous coaching and feedback.</li><li>Evaluate training effectiveness and update programs as needed.</li><li>Collaborate with management and team leads to assess training needs and support operational goals.</li><li>Ensure consistency in training quality across teams and shifts.</li></ul>Requirements:<ul><li>4&ndash;5 years of relevant experience in Training and Development within the BPO/call center industry.</li><li>In-depth knowledge and training experience in the following areas:</li><li>Medicare</li><li>Final Expense (FE)</li><li>Affordable Care Act (ACA)</li><li>Solar</li><li>Durable Medical Equipment (DME)</li><li>Strong communication, leadership, and presentation skills.</li><li>Ability to handle a fast-paced work environment and adapt training programs accordingly.</li><li>Strong interpersonal and organizational skills with attention to detail.</li></ul>Work Schedule:<ul><li>Night Shift: Monday to Friday, 5:45 PM &ndash; 3:45 AM</li><li>Alternate Saturdays (Working): 5:45 PM &ndash; 9:45 PM</li></ul>Location:1st Floor, City Hall, Intersection of Old Airport Road and Gulzar-e-Quaid, Rawalpindi, 46000Why Join Mars Junction?<ul><li>Competitive salary (Market-based)</li><li>Opportunities for growth and leadership</li><li>Supportive and collaborative work environment</li><li>Be part of a well-established and rapidly growing BPO</li></ul>How to Apply:Interested candidates can send their CVs to: hrmarsjunction@gmail.com For more information, contact: 0321 3616546Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthLocation:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Sales Trainer

Blu Sky VAS LLC

Job Title: Ecommerce Business Development ExecutiveCompany: Blu Sky BPO (Virtual Assistant Agency)Location: Building 68-B Progency Bahria Town Phase 7, Rawalpindi &mdash; On-siteSchedule: Monday &ndash; Friday, 8:00 PM &ndash; 5:00 AMAbout Blu Sky BPOBlu Sky BPO is a US-based Virtual Assistant agency with its back office in Pakistan. We specialize in providing professional Ecommerce, Customer Support, and Business Development services to clients across the US and Canada. As part of our continued expansion, we&rsquo;re looking for a proactive and ambitious Ecommerce Business Development Executive to join our growing team.What You&rsquo;ll DoLead Generation &amp; Outreach: Identify potential ecommerce clients and business opportunities through research, prospecting, and outbound communication.Client Engagement: Communicate effectively with leads via calls, emails, and messages to understand their business needs and propose tailored ecommerce solutions.Sales Strategy: Develop and execute sales plans to meet monthly and quarterly targets.Market Research: Stay updated on ecommerce trends, competitor offerings, and industry best practices to identify new growth avenues.Collaboration: Work closely with internal departments (marketing, operations, and account management) to ensure smooth onboarding and project delivery.CRM Management: Maintain accurate client data, track progress, and report performance insights to the management team.What You BringExperience: 1&ndash;2+ years in business development, sales, or client acquisition (Ecommerce background is a plus).Strong Communication Skills: Excellent spoken and written English with persuasive presentation ability.Ecommerce Knowledge (Preferred): Familiarity with platforms like Shopify, Amazon, eBay, or Etsy is a strong advantage.Goal-Oriented Mindset: Proven ability to meet or exceed sales targets.Tech Proficiency: Comfortable using CRMs, spreadsheets, and communication tools.Work Ethic: Self-motivated, organized and professional.What We OfferCompetitive Salary: PKR 40,000 &ndash; 60,000 (based on experience) + Commissions.Career Growth: Opportunities to advance into senior business development and managerial positions.Training &amp; Mentorship: Hands-on training in business development, lead generation, and sales techniques.Dynamic Environment: Work with a supportive, innovative, and collaborative team in a professional setting.Ready to Join Our Team?Send your CV to hr@bluskyvas.comJoin Blu Sky BPO and help global businesses scale their ecommerce operations while growing your own career!Job Type: Full-timeLanguage: Fluent English (Preferred)Location: Rawalpindi (Preferred)Work Location: OnsiteJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Ecommerce Business Development Executive

Explore 220+ Training manager bpo in Rawalpindi Pakistan this November. Find roles across top companies and apply now to boost your career.

220 training manager bpo jobs IN Rawalpindi Pakistan

Training Manager BPO

Training Manager BPO

Call Center QA Manager

Call Center QA Manager

QA Manager (BPO)

Sales Trainer

Ecommerce Business Development Executive