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operational specialist

user support officer

Prysmian

<div>
 As part of the IS team of OCI, providing IS administration support to the staff within the organization.
 
 
 
 Key Deliverables
 
 
 
 <ul>
 <li>
 You will be responsible to provide first line support for network (edge switches), passive cabling (ethernet and fiber) and for the CCTV system.
 </li>
 <li>
 Provide first line support to all user enquiries and requests including factory regular visit and work.
 </li>
 <li>
 You will be responsible for supporting, testing and troubleshooting hardware and software issues.
 </li>
 <li>
 You will be responsible to provide on-call support to all users of OCI, whenever needed.
 </li>
 <li>
 Interact with third party for maintenance work.
 </li>
 <li>
 You will be responsible for performing preventive maintenance and support for OCI designated PCs, printers and Industrial PCs.
 </li>
 <li>
 Assist in setting up and running the IS infrastructure in conference and Board rooms.
 </li>
 <li>
 Installation of PCs, PC hardware components, printers and other PC peripherals.
 </li>
 <li>
 Responds to users inquires and requests for assistance with all PC related problems/queries.
 </li>
 <li>
 Assist in maintaining a library of all original software, utilities and manuals.
 </li>
 <li>
 Assist in setting-up/modification of e-mail accounts for users.
 </li>
 <li>
 Assist in configuring OCI owned smart phones and tablets.
 </li>
 <li>
 Ensure installation of new and upgraded version of application software on new and existing PC hardware.
 </li>
 <li>
 Install anti-virus software and ensure updates are applied.
 </li>
 <li>
 Raise requisitions for IS software requirements, hardware requirements, peripherals and other needs including disposal.
 </li>
 <li>
 Assist to keep stock of hardware spares.
 </li>
 <li>
 Assist in maintaining a register for all in-and-out IS assets.
 </li>
 <li>
 You will be responsible for handling and managing the basic configuration of switches.
 </li>
 <li>
 You will be responsible for update and maintaining regular security patches on all user PCs.
 </li>
 <li>
 Arrange and conduct user awareness training sessions for various IS applications.
 </li>
 <li>
 Assist in formulating continuous improvement initiatives to enhance efficiency of processes and reduction of costs.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Job Profile:
 
 
 
 <ul>
 <li>
 Diploma in Computer Science/ Information Technology.
 </li>
 <li>
 IT certification preferred (ITIL/ CCNA).
 
 
 </li>
 </ul>
 
 Skills/Knowledge
 
 
 
 <ul>
 <li>
 Excellent bilingual communication skills (Arabic and English)
 </li>
 <li>
 Ability to communicate technical information to business and non-business users.
 </li>
 <li>
 Ability to perform root cause analysis.
 </li>
 <li>
 Knowledge of computer and/or network security systems, applications, procedures, and techniques.
 </li>
 <li>
 Ability to identify and resolve computer system malfunctions and operational problems.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Relationship management skills.
 </li>
 <li>
 Ability to take timely actions and decisions.
 </li>
 <li>
 Up-to-date knowledge of the latest IT and software trends
 </li>
 <li>
 Strong customer service ethos.
 </li>
 <li>
 Excellent organizational skills.
 </li>
 <li>
 Ability to quickly establish good working relationships with staff and customers.
 </li>
 <li>
 Willingness to work odd hours.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3+ years of experience in related industries.
 
 
 </li>
 </ul>
 
 Business Understanding
 
 
 
 <ul>
 <li>
 Good understanding of the overall IT operations is essential.
 
 
 </li>
 </ul>
 
 Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&amp;I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.
 
 
 
 
 All Managers and HRs in Prysmian are responsible for ensuring DE&amp;I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
 
 
 
 
 Visit our DE&amp;I Page to
 
 
 learn more about Prysmian's commitments.
 
 
 
 Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.
</div>

User Support Officer

Prysmian Group

<div><div>As part of the IS team of OCI, providing IS administration support to the staff within the organization.</div><div>
Key Deliverables:</div><ul><li>
You will be responsible to provide first line support for network (edge switches), passive cabling (ethernet and fiber) and for the CCTV system.</li><li>
Provide first line support to all user enquiries and requests including factory regular visit and work.</li><li>
You will be responsible for supporting, testing and troubleshooting hardware and software issues.</li><li>
You will be responsible to provide on-call support to all users of OCI, whenever needed.</li><li>
Interact with third party for maintenance work.</li><li>
You will be responsible for performing preventive maintenance and support for OCI designated PCs, printers and Industrial PCs.</li><li>
Assist in setting up and running the IS infrastructure in conference and Board rooms.</li><li>
Installation of PCs, PC hardware components, printers and other PC peripherals.</li><li>
Responds to users inquires and requests for assistance with all PC related problems/queries.</li><li>
Assist in maintaining a library of all original software, utilities and manuals.</li><li>
Assist in setting-up/modification of e-mail accounts for users.</li><li>
Assist in configuring OCI owned smart phones and tablets.</li><li>
Ensure installation of new and upgraded version of application software on new and existing PC hardware.</li><li>
Install anti-virus software and ensure updates are applied.</li><li>
Raise requisitions for IS software requirements, hardware requirements, peripherals and other needs including disposal.</li><li>
Assist to keep stock of hardware spares.</li><li>
Assist in maintaining a register for all in-and-out IS assets.</li><li>
You will be responsible for handling and managing the basic configuration of switches.</li><li>
You will be responsible for update and maintaining regular security patches on all user PCs.</li><li>
Arrange and conduct user awareness training sessions for various IS applications.</li><li>
Assist in formulating continuous improvement initiatives to enhance efficiency of processes and reduction of costs.</li></ul><div></div><div>
Job Profile:</div><div>
Qualifications:</div><ul><li>
Diploma in Computer Science/ Information Technology.</li><li>
IT certification preferred (ITIL/ CCNA).</li></ul><div></div><div> 
Skills/Knowledge:</div><ul><li>
Excellent bilingual communication skills (Arabic and English)</li><li>
Ability to communicate technical information to business and non-business users.</li><li>
Ability to perform root cause analysis.</li><li>
Knowledge of computer and/or network security systems, applications, procedures, and techniques.</li><li>
Ability to identify and resolve computer system malfunctions and operational problems.</li><li>
Excellent communication skills.</li><li>
Relationship management skills.</li><li>
Ability to take timely actions and decisions.</li><li>
Up-to-date knowledge of the latest IT and software trends</li><li>
Strong customer service ethos.</li><li>
Excellent organizational skills.</li><li>
Ability to quickly establish good working relationships with staff and customers.</li><li>
Willingness to work odd hours.</li></ul><div></div><div> 
Experience:</div><ul><li>
3+ years of experience in related industries.</li></ul><div></div><div> 
Business Understanding:</div><ul><li>
Good understanding of the overall IT operations is essential.</li></ul><div></div><div>
Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&amp;I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.</div><div> 
All Managers and HRs in Prysmian are responsible for ensuring DE&amp;I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.</div><div></div><div>
Visit our <div>DE&amp;I Page</div> to learn more about Prysmian's commitments.</div><div></div><div>
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.</div></div><div></div>

Al Jisr Foundation

<div>
 
 
 Position: Senior Project Officer
 
 
 
 
 Al Jisr Foundation
 
 
 
 
 
 
 Al Jisr Foundation is a Muscat-based non-profit established in 2010 and registered with the Ministry of Social Development. We focus on sustainable impact across health, education, and social welfare.
 
 
 Our mission is to empower communities and ensure equitable access to opportunities across our focus areas, as we strive to become a trusted catalyst for positive and lasting change.
 
 
 
 
 
 The Foundation is currently seeking a motivated individual with strong analytical and problem-solving skills, the ability to communicate effectively with others, and strong written and oral communication skills to fill the position of
 
 Senior Project Officer.
 
 
 
 
 
 
 The Senior Project Officer will support the Projects Department Team in coordinating, implementing, and monitoring projects under Al Jisr Foundation&rsquo;s focus areas in Health, Education, and Economic Empowerment. The role requires strong organizational and follow-up skills to ensure smooth execution, accurate documentation, and timely reporting. The Senior Project Officer will work closely with internal teams and partners to maintain efficient communication and contribute to effective project delivery.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Project Planning &amp; Management
 
 
 
 &bull; Support in generating project ideas and developing initial concepts.
 
 
 &bull; Assist in preparing project plans, timelines, and budgets.
 
 
 &bull; Coordinate activities with the Head and follow up to keep deliverables on schedule.
 
 
 &bull; Engage with partners and beneficiaries to support effective implementation.
 
 
 &bull; Contribute to needs assessments and feasibility inputs for new initiatives.
 
 
 &bull; Maintain accurate and organized project documentation.
 
 
 
 
 
 
 Monitoring, Evaluation &amp; Reporting
 
 
 
 &bull; Compile project data for monitoring and evaluation.
 
 
 &bull; Track performance indicators under the Head&rsquo;s guidance.
 
 
 &bull; Draft monthly and quarterly progress reports and success stories.
 
 
 &bull; Flag implementation issues and suggest practical solutions.
 
 
 
 
 
 
 Stakeholder Coordination
 
 
 
 &bull; Follow up with partner organizations, government entities, and NGOs.
 
 
 &bull; Support in organizing meetings, workshops, and field visits.
 
 
 &bull; Prepare minutes, correspondence, and coordination notes.
 
 
 
 
 
 
 Financial &amp; Administrative Oversight
 
 
 
 &bull; Assist in preparing project budgets and financial requests.
 
 
 &bull; Coordinate with Finance and Procurement to process payments and maintain records.
 
 
 &bull; Monitor expenditures to ensure alignment with approved budgets.
 
 
 
 
 
 
 Innovation &amp; Knowledge Development
 
 
 
 &bull; Document lessons learned, success stories, and field observations.
 
 
 &bull; Assist in preparing donor updates, presentations, and partnership briefs.
 
 
 &bull; Contribute ideas to improve project design and operational efficiency.
 
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 
 o Bachelor&rsquo;s degree in Project Management, Development Studies, International Relations, Social Work, Business Administration, or a related field.
 
 
 o Minimum of 2&ndash;4 years of experience in project coordination or implementation, preferably in the non-profit or development sector.
 
 
 o Strong organizational, follow-up, and multitasking skills.
 
 
 o Excellent written and verbal communication skills in Arabic and English. (Arabic is a must)
 
 
 o Strong interpersonal skills and ability to work collaboratively under supervision.
 
 
 o High attention to detail, professionalism, and commitment to deadlines.
 
 
 
 
 
 
 Supervision
 
 
 
 This position operates under the supervision and guidance of the Head of Charity Initiatives &amp; Projects and contributes to the overall success of the department&rsquo;s programs.
 
</div>

Senior Project Officer

Ooredoo Fintech

<div>
 
 
 Role Title Officer Fintech Operations -Card
 
 
 
 
 Reporting to Head of Operations
 
 
 
 
 Division Operation
 
 
 
 
 Department / Section Operation
 
 
 
 
 
 
 
 Purpose
 
 
 
 
 Context
 
 
 
 As the Card Operations Officer at OFTI, you will play a key role in managing card-related operational activities and ensuring the seamless execution of card services. Reporting directly to the Head of Operations, your primary responsibility will be to oversee day-to-day card operations, including card issuance, transaction processing, reconciliation, dispute resolution, and coordination with third-party service providers. Your contributions will be essential in maintaining operational efficiency, compliance, and delivering a superior customer experience across card products.
 
 
 
 
 
 
 Context
 
 
 
 OFT Oman is an innovative and dynamic start-up fintech company. We offer the heritage and stability of a hugely successful founding group combined with the unlimited ambition and passion of a talented team building intuitive, secure and convenient money management and payment tools for everyday people. Working with us presents a unique and exciting opportunity to make a difference and be part of a revolution where we are leveraging financial technology to provide accessible, empowering tools.
 
 
 The role works as part of a small high performing hands-on team.
 
 <ol>
 <li>
 
 ROLE ACCOUNTABILITIES
 
 </li>
 </ol>
 
 
 
 
 
 
 As the Card Operations Officer in our fintech company, you will be responsible for managing the day-to-day card operations, including card issuance, transaction processing, reconciliation, and dispute resolution. Reporting to the Head of Operation, your role involves collaborating with cross-functional teams to ensure smooth card-related transactions and adherence to compliance standards. Your ability to proactively identify process improvements and implement solutions will enhance operational efficiency. As a key contributor to operational integrity and customer satisfaction, your efforts will be critical to the success of our card products and services.
 
 <ul>
 <li>
 Oversee and manage card operations, including issuance, activation, maintenance, and replacements for physical and digital cards.
 </li>
 <li>
 Monitor card transactions and ensure timely processing, settlement, and reconciliation with third-party processors and schemes.
 </li>
 <li>
 Handle customer disputes and chargebacks in accordance with scheme rules and internal policies.
 </li>
 <li>
 Collaborate with product, tech, and customer support teams to ensure seamless card operations and service delivery.
 </li>
 <li>
 Identify and resolve operational issues, discrepancies, and exceptions in card transactions.
 </li>
 <li>
 Support compliance with regulatory standards and card scheme requirements.
 </li>
 <li>
 Maintain strong relationships with card processors, vendors, and scheme partners.
 </li>
 <li>
 Assist in audits and provide documentation and operational insights as required.
 </li>
 <li>
 Contribute to the development and implementation of card operations policies, procedures, and SOPs.
 </li>
 <li>
 Proactively identify areas for process improvement and propose solutions to enhance card operations workflows.
 </li>
 <li>
 Have a track record of building and scaling the people, process and technology for card operations
 </li>
 </ul>
 <ol>
 <li>
 
 KEY PERFORMANCE INDICATORS (KPIs)
 
 </li>
 </ol>
 
 
 
 
 
 <ul>
 <li>
 Accuracy of card transaction processing and reporting.
 </li>
 <li>
 Timeliness of reconciliation and settlement with third-party processors and card schemes.
 </li>
 <li>
 Efficiency in card operations and issue resolution.
 </li>
 <li>
 Successful collaboration with cross-functional teams.
 </li>
 <li>
 Positive feedback from third-party partners and vendors.
 </li>
 <li>
 Implementation of process improvements leading to enhanced operational efficiency
 </li>
 </ul>
 <ol>
 <li>
 
 EXPERIENCE AND QUALIFICATIONS
 
 </li>
 </ol>
 
 
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 2 years of experience in card operations or related roles.
 </li>
 <li>
 Strong understanding of card schemes (Visa, ONS), payment processors, and transaction flows.
 </li>
 <li>
 Hands-on experience with card management, transaction processing, reconciliation, and financial reporting.
 </li>
 <li>
 Understanding of compliance and regulatory requirements within the fintech sector.
 </li>
 <li>
 Strong attention to detail and ability to maintain accurate financial records.
 </li>
 <li>
 Proven ability to collaborate with cross-functional teams to achieve common goals.
 </li>
 </ul>
 
 
 Minimum Entry Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Finance, Accounting, Business, or related field.
 </li>
 <li>
 Familiarity with financial systems, software, and tools.
 </li>
 <li>
 Knowledge of financial regulations and compliance standards.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Ability to work in a fast-paced, agile environment with a focus on continuous improvement.
 </li>
 </ul>
 
 
</div>

Operational Specialist

<div>
 
 
 Job purpose
 
 
 
 Provides Robust support on SAP Functional- MM/WM end to end tasks / process / service at OQ, under Manager FICO scope, acting as team player for the design, development and support on all SAP Procurement programs activities, by (1) Providing support and guidance in the configuration, customization, and optimization of SAP MM/WM module functionalities, and (2) overseeing and translating all SAP MM/WM in-house development requirement ensuring technical readiness of new developments roll outs; in order to . ensure the effective utilization of SAP MM/WM to meet the organization's procurement, inventory management and material valuation requirements along with its connected third-party applications
 
 
 
 
 
 The position will act in accordance with the Group&rsquo;s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani&rsquo;s government &amp; other legal justifications, and best international practices in consonance with national objectives.
 
 
 
 Main tasks and responsibilities
 
 
 
 
 Functional Configuration and Customization
 
 
 <ul>
 <li>
 Configure and customize SAP Procurement module settings to align with the organization's financial processes, policies, and reporting requirements.
 </li>
 <li>
 Analyse business requirements, translate them into functional &amp; technical specifications, and implement solutions to address complex business scenarios.
 </li>
 </ul>
 
 
 Business Process Analysis and Improvement
 
 
 <ul>
 <li>
 Conduct business process analysis and optimization initiatives to identify opportunities for streamlining financial processes, enhancing system efficiency, and improving user productivity.
 </li>
 <li>
 Collaborate with Procurement stakeholders to gather requirements, propose solutions, and implement process improvements within the SAP MM module as well as connected applications
 </li>
 <li>
 Adopt OQ&rsquo;s clean core methodology and propose the solutions as fit to standard
 </li>
 </ul>
 
 
 Integration and Interfacing
 
 
 <ul>
 <li>
 Support the integration of SAP Procurement with other SAP modules (e.g., Controlling FI, PM, PP, SD, PS, FM etc) and external systems to ensure data consistency and process alignment across the organization.
 </li>
 <li>
 Configure interfaces and data mappings to facilitate seamless data exchange between SAP and other systems or applications.
 </li>
 </ul>
 
 
 System Support and Troubleshooting
 
 
 <ul>
 <li>
 Provide expert-level support for SAP MM module-related issues, incidents, and enhancement requests, diagnosing and resolving issues in a timely manner to minimize disruption to business operations.
 </li>
 <li>
 Coordinate with SAP or the application supplier to troubleshoot system issues or interface issues.
 </li>
 <li>
 Conduct root cause analysis for system-related problems and collaborate with technical teams to implement corrective actions and preventive measures.
 </li>
 </ul>
 
 
 Training and Knowledge Sharing
 
 
 <ul>
 <li>
 Develop and deliver training sessions, workshops, and documentation to educate end users on SAP MM module functionalities, best practices, and new features.
 </li>
 </ul>
 
 Serve as an (SME) and mentor for junior team members, providing guidance, sharing knowledge, and promoting continuous learning and development.
 
 
 
 Key interactions
 
 
 
 Internal: Corporate IDS/Procurement
 
 
 External: 3rd party Contractors, Vendors &amp; Suppliers
 
 
 
 Notable Working Conditions.
 
 
 <ul>
 <li>
 Office environment, intensive computer screen use, sporadic visits to operation site.
 </li>
 </ul>
 
 
 Education requirements
 
 
 <ul>
 <li>
 A minimum of a bachelor&rsquo;s degree in information technology, Business Administration, Procurement, or related field.
 </li>
 <li>
 SAP MM, S4HANA Sourcing &amp; Procurement Certification is a plus
 </li>
 </ul>
 
 
 Language
 
 
 
 Excellent knowledge of written, read, and spoken English (required)
 
 
 
 Background and experience
 
 
 <ul>
 <li>
 A minimum of 6+ years of relevant experience.
 </li>
 <li>
 Firsthand experience in SAP MM module configuration, customization, and support, with a focus on Procurement business processes and requirements.
 </li>
 <li>
 In-depth knowledge of SAP MM module functionalities, including master data, procurement cycle, inventory management, warehouse management, material valuation, account determination, barcode applications and the interfaces.
 </li>
 <li>
 Demonstrated working experience with the following software/solutions:
 </li>
 <li>
 SAP S4HANA Core System: The core software platform that includes SAP Materials Management (MM) module for managing procurement processes such as requisitioning, purchasing, inventory management, warehouse management, master data such as material master &amp; supplier management.
 </li>
 <li>
 E-Procurement Solutions: Cloud based procurement solutions like Jaggaer One Ariba etc, which supports the strategic sourcing, supplier collaboration, contract management, supplier performance evaluation, analytics solutions etc and connected to S4HANA.
 </li>
 <li>
 SAP S/4HANA Advanced: The next-generation ERP suite from SAP that offers advanced procurement capabilities, real-time analytics, and simplified user experience. S/4HANA includes built-in procurement functionalities and integrates with other SAP solutions for end-to-end procurement process management.
 </li>
 <li>
 SAP Fiori: A user experience (UX) platform that provides role-based, responsive, and intuitive user interfaces for SAP applications, including SAP Procurement. Fiori enhances user productivity and simplifies procurement processes through modern and mobile-friendly interfaces.
 </li>
 <li>
 User Extensibility: Adequate knowledge about the key user extensibility, adapt UI, CDS vies, embedded analytics etc will be a plus.
 </li>
 <li>
 SAP Integration Hub: Middleware or integration platform (CPI) used to connect SAP Procurement Module with external systems, third-party applications, and trading partners. Integration Hub facilitates data exchange, process automation, and seamless integration between SAP and non-SAP systems.
 </li>
 <li>
 S4 HANA Add-Ons: Additional software add-ons or extensions may be used to enhance SAP Procurement Module functionality, such as advanced analytics tools, spend management solutions, or compliance and risk management software. Basic knowledge about SAP IBP, IM Barcode solution, Master data management solutions preferred.
 </li>
 <li>
 Document Management Systems (DMS): Software solutions for managing procurement-related documents, contracts, purchase orders, invoices, and other procurement records. DMS integrates with SAP Procurement Module to streamline document storage, retrieval, and collaboration.
 </li>
 <li>
 Business Intelligence (BI) and Analytics Tools: Software tools for analysing procurement data, generating reports, and gaining insights into procurement performance, supplier spend, purchasing trends, and cost savings opportunities. BI and analytics tools integrate with SAP Procurement Module to enable data-driven decision-making and strategic procurement planning.
 </li>
 </ul>
 
 
 Competencies and skills
 
 
 
 Soft:
 
 <ul>
 <li>
 Strong analytical and problem-solving techniques to develop programs and systems that are efficient and effective at providing the functionality requested.
 </li>
 <li>
 Excellent communication skills, team, and people skills to work closely with the business users to understand and define system requirements and then make recommendations for business solutions.
 </li>
 <li>
 Ability to understand the comprehension level of the user and communicate effectively with them.
 </li>
 <li>
 Strong analytical and critical thinking skills, with the ability to analyse complex business scenarios, troubleshoot system issues, and propose effective solutions Ability to work within a team and to communicate system requirements and timelines to internal/external IT resources.
 </li>
 <li>
 Excellent relationship management skills.
 </li>
 <li>
 Collaborative, collaborative environment.
 </li>
 </ul>
 
 
 Technical:
 
 
 <ul>
 <li>
 SAP MM
 </li>
 <li>
 Computer Literacy including MS Office
 </li>
 <li>
 Cross module integration with SAP FICO, PS, PM, SD, PP, FM.
 </li>
 <li>
 Basic knowledge about third party interfaces
 </li>
 <li>
 WRICEF Preparation
 </li>
 <li>
 BI Extractor and BI Transformation
 </li>
 <li>
 Basic programming/debugging skills
 </li>
 <li>
 S4 HANA functionalities like key user extensibility, adapt UI, CDS views etc.
 </li>
 <li>
 Ability to develop test plans and perform comprehensive functionality tests of new and updated applications to verify desired results are achieved.
 </li>
 <li>
 Ability to work with business users in a support role to define problems and understand root cause of system issues.
 </li>
 <li>
 Ability to prioritize workload and quickly adapt to changes in timelines and sequences.
 </li>
 <li>
 Manage day-to-day support within SLA
 </li>
 <li>
 Ability to convince business for fit to standard
 </li>
 <li>
 Evaluate new solutions from technical and business point of view and recommend the best.
 </li>
 <li>
 Prepare documentation including user manuals, video tutorials, presentations etc.
 </li>
 </ul>
 
 Conduct training sessions with bulk audience.
 
 
 
 
</div>

Sr Specialist SAP Functional-Procurement

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>10/13/2025
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Retail
</div></div><div>Work Experience
<div>6 - 9 years of warehouse or distribution center experience, including at least 2 - 3 years of WMS implementation or super-user role (Manhattan, SAP EWM, Infor, Oracle, Blue Yonder, or similar).
</div></div><div>City
<div>Muscat
</div></div><div>State/Province
<div>Masqat
</div></div><div>Country
<div>Sultanate of Oman
</div></div><div>Zip/Postal Code
<div>0000</div></div></ul></div>
 <div>We are seeking a WMS (Warehouse Management System )Expert / Super User to lead this implementation from our side - ensuring seamless coordination between operations, IT, and the software provider. 
This role will be the central point of contact for all WMS-related activities, from configuration and testing to go-live and stabilization. The right candidate will combine strong operational understanding of warehouse processes with hands-on WMS experience and a problem-solving mindset. 
- 
Key Responsibilities 
Implementation Leadership<ul><li> 
Act as the internal lead for all WMS implementation phases - setup, configuration, testing, training, and go-live.</li><li> 
Collaborate with the WMS vendor and internal stakeholders (IT, Operations, Finance) to ensure business requirements are met.</li><li> 
Participate in system design workshops to define workflows, bin structure, and operational parameters.</li><li> 
Coordinate User Acceptance Testing (UAT) and ensure issue resolution before deployment.</li><li> 
Support data migration, master data setup, and system validation.</li></ul> 
Operational Excellence<ul><li> 
Develop and document Standard Operating Procedures (SOPs) aligned with the new WMS.</li><li> 
Train and mentor warehouse teams on WMS use, ensuring smooth adoption at all levels.</li><li> 
Identify process improvement opportunities post-implementation and lead optimization initiatives.</li><li> 
Act as the first line of support for any WMS-related queries or incidents.</li></ul> 
Monitoring &amp; Reporting<ul><li> 
Track key operational metrics (receiving, putaway, picking, dispatch accuracy, and cycle counts) using WMS dashboards.</li><li> 
Prepare regular reports on WMS performance, highlighting issues, trends, and recommendations.</li><li> 
Coordinate periodic system audits to maintain data integrity and user compliance.</li></ul> 
-<h3 class="jobSectionHeader"> 
Requirements</h3>
Qualifications &amp; Experience<ul><li> 
Bachelor&rsquo;s degree in supply chain management, Logistics, IT, or related field.</li><li> 
6 - 9 years of warehouse or distribution center experience, including at least 2 - 3 years of WMS implementation or super-user role (Manhattan, SAP EWM, Infor, Oracle, Blue Yonder, or similar).</li><li> 
Strong understanding of warehouse processes: inbound, storage, order picking, dispatch, and inventory control.</li><li> 
Experience in leading user training, conducting system testing, and working with IT/integration teams.</li><li> 
Proficient in Microsoft Excel and data analysis; experience with barcode scanners, label printers, and RF devices.</li><li> 
Excellent communication and coordination skills - able to bridge operations and technology.</li><li> 
Fluent in English (Arabic is a plus).</li></ul> 
- 
Key Attributes<ul><li> 
Detail-oriented, organized, and proactive.</li><li> 
Strong troubleshooting skills and ability to work under pressure.</li><li> 
Collaborative, with a &ldquo;hands-on&rdquo; approach to problem-solving.</li><li> 
Passionate about process improvement and digital transformation in logistics.</li></ul> 
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What We Offer<ul><li> 
Opportunity to play a lead role in transforming company&rsquo;s warehouse operations.</li><li> 
Exposure to advanced warehouse automation and technology integration.</li><li> 
Competitive compensation package and long-term career growth in a rapidly expanding logistics group.</li></ul></div>

WMS (Warehouse Management System )Expert / Super User

Future Pioneers School

Sila Schools is seeking a proactive and persuasive Sales Officer to drive the expansion of our school management and digital solutions across Oman. The candidate will be responsible for identifying potential schools, presenting the product, and closing deals to help schools adopt Sila&rsquo;s technology-driven services.Job Types: Full-time, Temporary Contract length: 6 monthsPay: From RO350.000 per month

Sales Man B2B

Explore 299+ User support officer in Muscat this December. Find roles across top companies and apply now to boost your career.

299 user support officer jobs IN Muscat

User Support Officer

User Support Officer

Senior Project Officer

Operational Specialist

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WMS (Warehouse Management System )Expert / Super User

Sales Man B2B