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business development specialist

vendor relations specialist

help AG

<div>Help AG is looking for a talented and experienced Order Management Specialist who will be working closely with members of the Finance team. The primary tasks shall include issuing purchase orders, purchase invoice booking, vendor onboarding, inventory monitoring and reconciliation. The employee is also expected to cover for the other Order Management Specialists during leaves and annual vacation. 
Responsibilities<ul><li> 
Create Purchase Orders (PO) in the system.</li><li>
Send POs to suppliers via email, along with the supporting documents using a standard format and making sure that POs are sent to the correct recipients.</li><li>
Monitor and follow up status of orders placed to meet delivery deadlines.</li><li>
Receive shipments from distributors and vendors, ensuring that the right items, quantities, and serial numbers are received.</li><li>
Post Goods Receipt Notes (GRN) and generate Delivery Notes.</li><li>
Post supplier invoices while ensuring that invoices comply with tax authorities.</li><li>
Post purchase journals and inventory entries.</li><li>
Coordinate deliveries to end-customers either directly or through Project Managers.</li><li>
Create projects in SharePoint and upload supporting documents.</li><li>
Liaise with suppliers, couriers, forwarders, and delivery partners.</li><li>
Prepare reports - deliveries, revenue and cost allocation, among others.</li><li>
Handle vendor accounts reconciliations.</li><li>
Carry out supplier onboarding, due diligence and accomplish external or 3rd party forms.</li><li>
Other ad hoc tasks as maybe required from time to time.</li><li>
Recommend new processes or systems for improvement; implement new ideas and strategies.</li><li>
Organize and schedule tasks in a timely manner.</li></ul>
Qualifications &amp; Skills<ul><li>
Bachelor&rsquo;s degree in finance, Business Management or Accounting.</li><li>
Background in accounting - journal entries, inventory management, revenue recognition &ndash; is essential.</li><li>
Minimum of 2 years purchasing and logistics experience, preferably for IT-related products.</li><li>
Well-versed with MS Dynamics Navision, and MS office tools (Word, Excel, Outlook, PowerPoint, SharePoint, Teams).</li><li>
Knowledge of VAT and Withholding regulations (UAE, KSA, EGY, QAT).</li><li>
Fluency in written and spoken English; Arabic is a plus.</li><li>
Good in preparing reports and presentations.</li><li>
Good analysis and evaluation skills.</li><li>
Excellent communication and negotiation skills.</li><li>
Excellent organizational skills.</li><li>
Adaptability and can get along well with colleagues, suppliers, and other stakeholders.</li><li>
Knowledge of supply chain and logistics, international shipping incoterms, custom regulations and standards.</li></ul>
Benefits:<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Annual flights tickets to home country.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul>
About Us:
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge. 
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region. 
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div>

Order Management Specialist

Webuild S.p.A.

<ul><li>Research and identify potential subcontractors and suppliers for key project packages.</li><li>Lead the vendor prequalification process, evaluating candidates based on experience, financial stability, technical capabilities, and safety records.</li><li>Maintain and update a database of approved and pre-qualified vendors.</li><li>Support the negotiation of terms and contracts with vendors and subcontractors to secure competitive pricing and favorable conditions.</li><li>Collaborate with project management and legal teams to finalize contract terms.</li><li>Help define and establish Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for vendor performance.</li><li>Serve as the primary liaison between the company and its vendors, fostering strong, long-term relationships.</li><li>Monitor vendor performance against agreed-upon KPIs, including quality, delivery timelines, and budget.</li><li>Address and resolve issues related to vendor quality, performance, or compliance in a timely and effective manner.</li><li>Provide regular feedback to vendors and conduct formal performance reviews.</li><li>Ensure all vendor documentation, such as contracts, insurance certificates, and compliance records, is up-to-date and accurately maintained.</li><li>Oversee the vendor onboarding and offboarding processes, ensuring all administrative steps are completed smoothly.</li><li>Track and analyze vendor spend, performance metrics, and market trends to identify opportunities for cost savings and process improvements.</li><li>Prepare and present vendor performance reports and recommendations to management.</li></ul>

Vendor Specialist

UTILSTOP LLZ FZ

Roles and Responsibilities:
Identifying New Business Opportunities
Research and identify potential clients, partners, and new markets to expand the company’s reach and drive revenue growth.
Building and Maintaining Client Relationships
Develop and nurture relationships with prospective and existing clients to foster trust and secure long-term partnerships.
Developing and Presenting Proposals
Create compelling business proposals, presentations, and pitches that effectively communicate the value of the company’s products or services.
Collaborating with Internal Teams
Work closely with marketing, product, and sales teams to align strategies, improve service offerings, and meet client needs.
Tracking and Reporting on Performance
Monitor business development activities, track key metrics, and report on progress toward goals to inform strategic decisions and improvements.
1. Customer Support & Service
Responding to Customer Inquiries
Address and resolve customer questions and concerns promptly via phone, email, chat, or other communication platforms, ensuring a high standard of service and professionalism.
Troubleshooting and Problem Solving
Analyze and diagnose customer issues accurately; provide clear solutions and guide customers through the resolution process to ensure satisfaction.
Providing Product Knowledge
Maintain up-to-date knowledge of all products and services to offer accurate information and support to customers efficiently.
Escalating Complex Issues
Identify cases that require specialized attention and escalate them to the appropriate departments or supervisors, ensuring timely and effective resolution.
Maintaining Accurate Records
Log all customer interactions, feedback, and issue resolutions into the CRM or support system to ensure transparency and tracking.
2. Vendor Coordination
Order Processing & Tracking
Coordinate closely with vendors for order placement, processing, and delivery tracking to ensure timely and accurate fulfillment.
Issue Resolution
Serve as a liaison for resolving vendor-related issues such as delivery delays, product defects, or order discrepancies, ensuring minimal disruption to operations.
Communication & Follow-Up
Maintain consistent communication with vendors to confirm order status and resolve any open concerns; ensure updates are shared with internal stakeholders.
3. Business Outreach & Cold Calling
Customer and Vendor Outreach
Conduct cold calls to potential customers and vendors for business development, introducing services and building initial relationships.
Lead Generation & Sales Support
Identify and qualify new business opportunities through cold calling and outreach activities, contributing to the sales pipeline.
Relationship Building
Initiate and nurture connections with prospective vendors and clients, laying the groundwork for long-term partnerships.
Follow-up & Documentation
Perform timely follow-ups and document all outreach activities and results in the CRM or lead management system.

Sr. Business Development Executive

Mashreq Corporate & Inve...

An Employee Relations Specialist will be responsible for maintaining positive employee relationships and ensuring compliance with employment laws.The role requires to handle sensitive employee issues and employee records with high degree of confidentiality and integrity, facilitate training, and provide guidance on PICG policies and procedures in accordance with the overall organizational policies and in keeping with the local laws and regulations. The incumbent will work closely with the Global ER head to support all facets of PICG for the business.Addressing employee relations issues, such as harassment allegations, work complaints, or other employee concerns.Contacting employees whose BGV is red along with the PABP s and taking appropriate actions in consultation with the business.Conducting investigations on breach of code of conduct, negative background verification and whistleblower complaints. Providing support to other People Advisory &amp; Business Partners by ER issues, taking legal opinion where necessary and communicating to employees, business stakeholders and corporate stakeholders. Scheduling audits on policies and processes, overseeing third party vendor audits as part of statutory compliance and managing communications for PICG to the business. Documenting terminations, warning letters, legal opinion, and all Employee relations related information. Being the part of IC for Prevention of Sexual harassment (POSH), liaising with the external vendor, tracking completion of POSH training and training of IC members. Assisting PABP with employees' needs, resolving their concerns, and improving employee relations concerns proactively within the workplace.A professional or relevant post graduate management qualification is essential.7-10 years of experience in Human Resources with specialization in employee relations both operational and strategic level.Strong interpersonal skills, influencing, high level of analytical ability.Prior work experience with banking business/financial services industry is a distinct advantage.Highly customer focused, as it demands in a service industry.Strong leadership skills, experience in working with matrixed organizations. In-depth knowledge of all subjects in HR with experience of labor laws and employee relations is preferred.A proven track record of complex employee relations issues.

Assistant Manager, Employee Relations

Oxford Management Consultancy

Job Title: Public Relations &amp; Operations Specialist (Dubai-Facing)Location: Dubai, United Arab Emirates &mdash; Onsite, Full-time Department: Operations &amp; Administration Reports To: Head of HR &amp; OperationsRole OverviewWe are seeking an experienced and proactive Public Relations &amp; Operations Specialist to manage end-to-end UAE labour and immigration operations for our organization.The role involves handling all MOHRE, GDRFA, WPS, RTA, DU/Etisalat and related portal operations, ensuring compliance with UAE labour regulations, and maintaining seamless coordination with internal and external stakeholders.The ideal candidate will have hands-on experience in managing PRO, visa, licensing, and government relations processes, as well as strong vendor management and documentation skills.Key Responsibilities<ul><li>Operate UAE government portals such as MOHRE, GDRFA, WPS, RTA, DU, and Etisalat for employee visas, labour contracts, quota management, and related activities.</li><li>Prepare and process offer letters, labour approvals, medical typing, insurance registration, and visa stamping through approved channels (Amer, Tasheel, GDRFA).</li><li>Handle WPS reports, quota applications, absconding cases, and insurance renewals accurately and on time.</li><li>Maintain relationships with vendors, brokers, and government authorities to ensure efficient and compliant service delivery.</li><li>Support trade licence renewals, DED documentation, and other regulatory submissions.</li><li>Maintain audit-ready records for all visa, employment, and insurance matters.</li><li>Develop and maintain tracking dashboards for visa status, quota usage, WPS submissions, and insurance expiries.</li><li>Liaise with HR, Finance, Payroll, and Legal departments to coordinate operations and ensure end-to-end compliance.</li><li>Stay up-to-date on UAE labour law, visa policy, and portal updates to ensure accurate, compliant practices.</li></ul>Candidate Profile &amp; Requirements<ul><li>Experience: 3&ndash;6 years of direct, hands-on experience managing UAE MOHRE / GDRFA / WPS / RTA operations.</li><li>Education: Bachelor&rsquo;s degree in Business Administration, HR, or a related discipline preferred.</li><li>Skills:</li><li>Proficient in MOHRE, GDRFA, WPS, and other UAE government portals.</li><li>Strong MS Excel and documentation skills.</li><li>Excellent vendor management and communication abilities.</li><li>Knowledge: Thorough understanding of UAE Labour Law, visa processing rules, insurance management, and company licensing requirements.</li><li>Languages: Fluent in English (verbal &amp; written); Arabic is an advantage.</li><li>Attributes: Organized, detail-oriented, reliable, and capable of managing multiple cases under pressure.</li><li>Eligibility: Must be legally eligible to work in the UAE.</li></ul>What We Offer<ul><li>Competitive salary and performance incentives.</li><li>Exposure to end-to-end UAE operations and leadership collaboration.</li><li>Professional growth opportunities in a fast-paced, dynamic environment.</li><li>Supportive and multicultural workplace culture.</li></ul>Job Type: Full-time

Public Relations & Operations Specialist

Albatha Group

<div>
 
 
 Job Overview:
 
 
 
 
 
 
 The IT Procurement Specialist will be responsible for managing the sourcing, negotiation, and procurement of IT products and services, including hardware, software, licenses, AMC/AMS contracts, and IT services. The role involves ensuring cost-effectiveness, vendor performance, and compliance with procurement policies while supporting business and IT objectives of Albatha group.
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 
 
 
 
 
 1. Business Performance
 
 
 <ul>
 <li>
 Drive cost savings through effective sourcing, vendor negotiations, and contract optimization.
 </li>
 <li>
 Monitor IT procurement KPIs (procurement cycle time, cost avoidance, compliance levels).
 </li>
 <li>
 Ensure timely renewals of AMCs, AMS, and licenses to avoid service disruptions.
 </li>
 <li>
 Support IT budget planning by providing accurate spend forecasts and procurement insights.
 </li>
 <li>
 Collaborate with stakeholders to gather requirements and ensure alignment with business goals.
 </li>
 <li>
 Identify opportunities for vendor consolidation and process automation to improve efficiency.
 </li>
 <li>
 Ensure compliance with organizational data security and information security standards.
 </li>
 <li>
 Work closely with external vendors to resolve critical issues and deliver innovative solutions in a timely manner.
 </li>
 <li>
 Prepare regular procurement performance and MIS reports for management review.
 </li>
 <li>
 Identify opportunities for cost optimization, savings and cost avoidance within IT procurement.
 </li>
 </ul>
 
 
 2. Customer and Partner Relations
 
 
 <ul>
 <li>
 Act as the primary interface between IT procurement and internal stakeholders (IT, Finance, Legal, Business Units).
 </li>
 <li>
 Understand business requirements and translate them into procurement actions.
 </li>
 <li>
 Build and maintain strong relationships with IT vendors, OEMs, and service providers.
 </li>
 <li>
 Monitor vendor performance against SLAs, warranties, and contracts, ensuring accountability.
 </li>
 <li>
 Conduct periodic vendor evaluations and provide feedback for continuous improvement.
 </li>
 </ul>
 
 
 3. People Management
 
 
 <ul>
 <li>
 Support team members in daily procurement operations and ensure adherence to policies.
 </li>
 <li>
 Foster a team-oriented environment, promoting knowledge sharing and collaboration.
 </li>
 <li>
 Encourage a culture of accountability, integrity, and continuous improvement.
 </li>
 </ul>
 
 
 4. Leadership/Innovation
 
 
 <ul>
 <li>
 Introduce best practices in IT procurement, sourcing, and vendor governance.
 </li>
 <li>
 Benchmark procurement practices with industry standards and recommend improvements.
 </li>
 <li>
 Support leadership in strategic initiatives such as IT transformation projects or group-wide procurement synergies.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Areas:
 
 
 
 
 
 
 1. Ensure timely procurement of IT products and services applying to TCO.
 
 
 2. Improved end-user satisfaction and system adoption rates.
 
 
 3. IT procurement process improvement with IT procurement optimization &amp; consolidation
 
 
 4. Continuous process improvements aligned with organizational goals.
 
 
 
 
 
 
 Education Qualification and Experience:
 
 
 
 
 
 <ul>
 <li>
 A university degree or equivalent
 </li>
 <li>
 Minimum 12 years of experience in IT product &amp; service procurements.
 </li>
 <li>
 Having knowledge and relationships with key IT principal vendors, distributors, resellers and in the region.
 </li>
 <li>
 Proven track record in managing complex IT procurement cycles, contracts, and vendor management in SAP and SAP processes for procurement optimization &amp; consolidation.
 </li>
 <li>
 Strong exposure to IT contracts and agreement drafting, including AMC/AMS and SLA-based contracts.
 </li>
 <li>
 Knowledge and application of procurement frameworks such as Kraljic Matrix and Mendelow Matrix for vendor and stakeholder management.
 </li>
 <li>
 Hands-on experience with SAP MM module.
 </li>
 <li>
 Proven track record of managing complex IT procurement &amp; vendor management.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Ability to work collaboratively with cross-functional teams.
 </li>
 <li>
 Proficiency in P2P tools.
 </li>
 <li>
 Proactive, detail-oriented, and adept at driving continuous process improvements.
 </li>
 </ul>
</div>

Procurement Specialist - IT

Al Rais Travel

Essential Duties and Responsibilities
<ul>
 <li>Evaluate existing business procedures and recommend improvements.</li>
 <li>Generate sales in Group Travel, FIT Hotel and visa from overseas.</li>
 <li>Organize regular meetings with management to discuss about market trends, business updates, and opportunities for growth.</li>
 <li>To update daily &amp; weekly Inbound package sales report</li>
 <li>Be a UAE Destination Specialist and be up to date with city highlights, local events, destination details that will enhance the value proposition of the inbound traveler to Dubai/UAE.</li>
 <li>Plan trips and itineraries that will enhance customer experience and allow the Holiday proposition to be engaging and saleable.</li>
 <li>Be technologically astute in formulating the costing of the destination packages.</li>
 <li>Develop industry partnership and vendor relations with all inbound related services.</li>
 <li>Assist in contracting and identify preferred vendors for all the ground services.</li>
 <li>Perform market search to study consumer behavior, last trends and competitors activities.</li>
 <li>To participate in trade expos/exhibitions/brochure launches or any other promotional event conducted by the tourism board.</li>
 <li>To use only company-approved suppliers/vendors.</li>
 <li>Supervise and guide the inbound team to maximize revenue.</li>
 <li>Evaluate employee performance and develop the individual development plan.</li>
 <li>To continuously source and service new business from existing and new market.</li>
 <li>To oversee and manage the operational activities to support and provide an efficient service delivery for customers.</li>
 <li>To understand the regulatory and compliance issues in relation to inbound activities in UAE</li>
 <li>Any other accountabilities extended by the management in Al Rais Group.</li>
</ul>
 
Skills/Qualifications
Bachelor degree/Diploma/Certification in Travel &amp; Tourism
Minimum of five years experience in the inbound fields
Computer literate in MS Office &amp; Windows&amp; booking system
Planning, organizing, strategic thinking, and analytical skills

Sales Executive

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