Senior Account Manager for Global Brands

Bureau Béatrice is a multi-media and creative technology agency based in Dubai, United Arab Emirates, founded in 2021 has quickly become a leader in the region, producing events and immersive experiences with offices in Dubai, Paris and Shanghai.

Applications will only be considered from candidates with experience in global brands.

About the Role

The Senior Account Manager at BUREAU BÉATRICE is a leadership role within the Client Services team. You will manage high-profile projects across global luxury, beauty, and lifestyle, and act as a trusted partner for your clients. The role requires strong ownership of budgets, timelines, and project delivery, while also mentoring Account Managers and Executives.

Key Responsibilities

• Act as the main point of contact for assigned clients, building strong relationships and earning their trust.
• Anticipate client needs by staying close to their business priorities and marketing calendars.
• Be proactive in nurturing accounts, building side conversations with clients and identifying opportunities beyond active projects.

Project Delivery

• Lead the delivery of projects across Multimedia, Shows, Experiential, and Creative Technology.
• Manage budgets, timelines, and client approvals end-to-end.
• Coordinate with Creative, Production, and Finance to ensure seamless execution.
• Build and manage project budgets with accuracy.
• Track profitability and flag risks early.
• Contribute to revenue growth by spotting upsell opportunities within accounts.
• Support and mentor Account Managers and Executives, guiding them on processes and client servicing.
• Delegate effectively to Account Managers and Executives, balancing ownership with support to help them grow.

Process & Tools

• Apply BB's CS processes consistently: MoMs, timelines, trackers, budgets, and CRM updates.
• Drive efficiency by using tools properly and setting the right example for the team.

Required Skills & Experience

• Minimum 7 to 8 years of experience in account management with global luxury, beauty, or lifestyle brands in an agency.
• Experience delivering projects at premium standards where detail and excellence were non-negotiable.
• Strong client-facing skills and confidence in handling high-profile stakeholders.
• Solid project management experience on complex initiatives with premium expectations.
• Financial discipline with a track record of managing budgets independently.
• Ability to defend creative ideas and protect premium standards.
• Experience mentoring juniors and contributing to team growth.
• Comfortable in a fast-paced, entrepreneurial environment where agility and problem-solving are part of the daily rhythm.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Media Production

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