OVERVIEW
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The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
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The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.
ROLE DESCRIPTION
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The role will be Senior Data Scientist (C11) in the TTS Analytics team
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The role will involve working on multiple analyses through the year on business problems across the client life cycle – acquisition, engagement, client experience and retention – for the TTS business
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The incumbent will understand complex business problems and devise a solution for the same using Deep Learning and Generative AI skills, independently.
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This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders
QUALIFICATIONS
Experience:
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5-8 years relevant work experience
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Must have:
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Understands complex deep learning architectures and must have implemented deep learning solutions hands-on
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Should have good understanding of Gen AI principles and basic prompt engineering
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In-depth knowledge of classical machine learning is necessary as well across variety of algorithms, like regression, tree based methods etc.
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Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc.
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Experience with unstructured data analysis, e.g. call transcripts, using Natural language Processing (NLP)/ Text Mining
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Good to have:
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Experience in financial services
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Exposure to Gen AI designs like RAG etc.
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Understanding of Agentic workflows is a plus
Analytical Skills:
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Proficient in data science and machine learning concepts with the mathematics behind them
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Must have experience in implementing the Data Science knowledge in actual industry projects
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Proficient in formulating analytical methodology, identifying trends and patterns with data
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Has the ability to work hands-on to retrieve and manipulate data from big data environments
Tools and Platforms:
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Proficient in Python/R, SQL, Pyspark
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Proficient in TensorFlow, Keras, Pytorch and more advanced DL frameworks
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Proficient in MS Excel, PowerPoint
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Expertise on using code generation tools like Copilot
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Good to have:
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Experience with LLMs like Gemini/GPT/Llama etc.
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Experience with Tableau
Soft Skills:
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Strong analytical and problem-solving skills
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Excellent communication and interpersonal skills
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Be organized, detail oriented, and adaptive to matrix work environment
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Job Family Group:
Decision Management
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Job Family:
Specialized Analytics (Data Science/Computational Statistics)
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Time Type:
Full time
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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