Senior Director - Strategy & CEO's Office (Chief of Staff)

About The Company

Who are we?

Myntra is India’s leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we’ve always believed in disrupting the ordinary.

We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We’re bold in our thinking, agile in our execution, and collaborative in spirit.

Here, we create MAGIC by inspiring vibrant and joyous self-expression and expanding fashion possibilities for India, while staying true to what we believe in.

We believe in taking bold bets and changing the fashion landscape of India. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us.

From our humble beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take part in this journey with us.

Working at Myntra is challenging but fun - we are a young and dynamic team, firm believers in meritocracy, believe in equal opportunity, encourage intellectual curiosity and empower our teams with the right tools, space, and opportunities.

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Chief of Staff to Head of Strategy is a high impact role with a future path to business roles. The role offers tremendous exposure to the business, working closely with the leadership team to drive the company's strategic initiatives. It will drive high-impact initiatives across the organization and support cross-functional collaboration across business leaders.

The incumbent will be responsible for maximizing the Executive's effectiveness, driving organizational alignment, managing the operating cadence of the senior leadership team, and leading high-priority, cross-functional strategic initiatives.

Roles & Responsibilities

Strategic Accountability & Cross-Functional Alignment

• Assist in setting organization goals and priorities (OKRs)
• Track key initiatives and measure progress against strategic goals
• Leads strategic initiatives across product, marketing, data science, and engineering teams.
• Ensures alignment with global business goals by leveraging consumer insights, trend analytics, and AI-driven forecasting.
• Ensure alignment with the Senior Leadership Team (SLT) on all key initiatives.
  
  

Decision-Making, Communication & Stakeholder Management

• Work closely with the SLTs to drive cross functional strategic decisions
• Influences platform evolution and customer experience through data-centric strategies.
• Provide data-driven insights and recommendations
• Facilitate high-level meetings, ensuring effective follow-ups
• Draft reports, presentations, and key communications for leadership
• Maintain relationships with key stakeholders, including investors and partners
  
  

Role Complexity & Technological Integration

• Navigate complex stakeholder dynamics across business, tech, creative, and commercial units
• Integrate emerging technologies (AI, ML, AR/VR) to enhance operational efficiency and customer engagement.
  
  

Operational Efficiency/Platform Impact

• Board Preparedness: Spearhead preparations for critical board meetings, including those with Walmart and ( board members for IB brands), ensuring all materials are comprehensive and strategically aligned.
• Serve as a platform facilitator, developing action plans with teams, and assisting with dissemination of communications
• Operational Excellence: Manage the CSOs calendar with zero-breakage, prioritize meetings, and oversee time management and issue prioritization to ensure optimal productivity.
  
  

Leadership & Culture Development

• Cross-Functional Leadership: Build trust and serve as a strategic partner across various teams. Ensure cross-functional alignment and smooth execution of projects that span multiple departments.
• Ensure clear objectives and agendas for meetings and evolve based on feedback. e.g. BU reviews, SLT and P0 meetings, data and insights, scorecard, action follow-up
• Closely partner with leads/ spirit group/ core working teams to create plans, coordinate execution & unblock key initiatives, while aligning strategic direction with the SLT
• Cross functional alignment on projects that have dependency across teams
• Serve as liaison between the team and CSO & CEO regarding company issues, project updates, proposals, and planning
  
  

Team Motivation: Provide guidance and motivation to teams, focusing them on core issues that are of strategic importance to the CSO and the organization.

Employee Engagement: Strengthen relationships with all employees to boost efficiency and drive a culture of collaboration and innovation.

Skills & Experience

Domain Skills

• 12 - 14 years of experience as Chief of Staff & Strategy, with a mix of strategic consulting, operations, or leadership roles
• Proven track record of scaling businesses or driving organizational change in fast-paced environments (e.g. consulting, startups)
  
  

Behavioral Skills

• Strong display of Myntra values and ethos
• Ability to work in a complex and fast paced E-commerce environment.
• Strong interpersonal skills.
• Strong problem solving, time management & Prioritization skills with an eye for detail.
• A strong people leader
  
  

Required Skills

chief of staff, strategic planning, strategic consulting, strategic decision making, strategy & planning

Required Education

MBA