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Senior Enterprise Solutions Engineer
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Responsibilities
- Warehouse Domain Expertise : Develop a deep understanding of warehouse processes (e.g., picking, packing, inventory control, replenishment) and how TeamViewer's solutions integrate with Warehouse Management Systems (WMS) to improve productivity and accuracy.
- Presentations & Demos : Deliver product demonstrations, workshops, and proof-of-concept engagements that show how our solutions address real-world challenges and deliver measurable value.
- Customer Engagement : Participate in discovery conversations to identify customer needs, challenges, and goals, and translate these into clear, actionable solutions.
- Solution Design : Collaborate on the development of custom workflows and demo environments that reflect customer use cases. Clearly articulate how TeamViewer delivers value through ease of use, system performance, and seamless integration.
- Collaboration : Work closely with Product Management, Customer Success, and R&D to ensure that proposed solutions are technically sound, scalable, and aligned with customer objectives.
- Market Awareness : Stay informed on industry trends, competitive offerings, and evolving technologies across IT and OT environments. Share relevant insights to support internal knowledge sharing and customer conversations.
- Partner Enablement : Support joint demos and customer engagements with strategic partners. Assist in showcasing TeamViewer technologies as part of integrated, customer centric solutions.
- 3-5 years of experience in a customer facing technical role, such as Solutions Engineer or Pre Sales Consultant, with a strong focus on warehouse operations and hands on familiarity with WMS platforms such as SAP EWM, Manhattan, or similar systems.
- Strong understanding of enterprise environments and solution selling to both technical and business stakeholders.
- Excellent communication and presentation skills, with the ability to explain complex topics clearly to both technical users and business stakeholders.
- Proven experience leading or supporting proof of concept engagements and contributing to tailored solution designs that meet operational and business goals.
- Familiarity with platforms and tools such as cloud infrastructure, virtualization, APIs, or middleware.
- Team oriented with a collaborative mindset and a customer first approach.
- Fluency in English is required; additional languages are a plus.
- Up to 50% travel required
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